St. Mary's Court

Sherry A

**"Disastrous Experience with SMC Management"** I had an incredibly frustrating and stressful experience with SMC Management during my recent move. Despite multiple confirmations, both in writing and over the phone, the freight elevator was not prepared for my movers during the agreed-upon time. This lack of organization caused significant delays and unnecessary stress. Additionally, Angela, the manager, overstepped her authority by requesting full rent for March instead of the prorated amount for the days I occupied the apartment. She also claimed the right to use the remaining rent balance and my full security deposit for potential repairs, which is both illegal and unacceptable. This level of mismanagement and disregard for tenant rights is shocking. I would not recommend SMC Management to anyone looking for a smooth and professional experience.

Retail Shift Lead

Please replace the receptionist he is as rude as can be won’t let you speak to management terrible terrible person. He’s the time of guy that comes to work for the money and not the satisfaction of the customers.

Roger1

When we had a friend recommend this place for our Mom, we went to check it out for ourselves and get a feel for the people who work there too. The lady we met with who showed us an apartment was super nice and went out of her way to answer all the questions we had. She put Mom at ease and made her feel welcome. It's located next to a college, which makes Mom feel like there's always activity around her, and it makes her more eager to get out and join activities around the complex. We're really happy with everything here and so is Mom.

A Clinical Social Worker

This is a big facility of 140 units run by a nonprofit corporation providing subsidized independent senior living. It borders the campus of George Washington, so the area has an active feel. There are also nice views; you can see the Watergate Hotel out the window. All residents have their own apartments, either efficiencies or one-bedrooms, of adequate size; care share can be used to cover private duty care and nursing needs. The dining room is cafeteria style"”offering the type of food typically found in senior living, although some options of choice are available. The staff is very knowledgeable. There is a resident care manager who coordinates medical care appointments and care from outside vendors as well as occasional care assessment of residents. This is more than most similar facilities offer"”and is especially helpful if there are no relatives or friends nearby to help supervise care. The common areas feel very safe and secure. And there is a little area in front of each elevator on every floor where residents sometimes gather and socialize. Volunteers from the community come in and provide entertainment and activities or run errands, or simply sit and talk to provide companionship. The staff will coordinate transportation if needed and a van is also provided to transport residents. The cost is less than for similar facilities in the area.