Life Care Center of Aurora

Jennifer

Just recently moved my mother-in-law to this facility. The staff is absolutely amazing and they are giving her exceptional care. She really enjoys being at Lcca. She really enjoys their activities department, which has a number of things for residence to do from bingo to church service, this is a wonderful place

brittanie

DO NOT EVER LET YOUR LOVED ONE GO HERE. We had the scariest experience. My dad was placed in this rehab after he fell and broke his ankle. The first three days he wasn’t given any pain medicine for his ankle. My sister tried to drop off a bag of clothes and personal mail to him. The extremely rude older lady that works the front desk started going through his bag right in front of her without her permission and said the stuff couldn’t go right to my dad it had to be washed first. A few days later we get a call that my father fell while the PT was in the room. He didn’t have a belt on like he was supposed to. They know he is a high fall risk. After a week of being in there they took him to a outside orthopedic doctor to look at his foot. He had a huge hematoma on his foot the size of a softball. The nurse at the rehab even admitted they wrapped his foot to tight for to long and it caused that. A few days after his appointment he started acting confused and was declining fast. They sent him to the ER and he had an infection in the tissue in his foot where the wound was and a small UTI. My sister and I are both his power of attorney and have the notarized paperwork and they refused to talk to my sister. He was sent back to rehab. The rehab refused to send him to the ER with his glasses and his hearing aids. The next day we started getting calls from my dad that he waited three hours for them to help him to the bathroom. I called the nurses station right away and the phone just rang. Nobody answered after waiting 15 minutes. My dad called us many times telling us how scared he was and said nobody would answer him and they would just close his door. My dad has been in rehab before and I have never heard him so scared. We called the case worker from the home health company right away and asked for a transfer. They worked as fast as they could to get him out of there fast. She said that we are allowed to do a compassion check to see my dad because he mentally was not doing ok. I showed up to the rehab asking for a compassion check and they refused me. I understand that they have covid protocols but it was an emergency. The same front desk lady was very rude about not having a covid test in the last three days. She said she would call the director. The director came up front and assured me this is normal behavior for patients to ask scared and feel lonely in a rehab place. I felt very dismissed.We were able to talk to the nurses about what was going on but still felt something was wrong and waited for the transfer. A few hours passed and we got the approval to pick him up and bring him to the new rehab. When we arrived they were supposed to have him ready and we still had to wait an half an hour. After they were so rude to us about covid like we were infected a nurse wearing a life care center of aurora zip up hoodie comes up with no mask! This place is so unprofessional and mistreats their patients. I feel bad for patients that are older and don’t have family there to advocate for them. This place should not be allow to be open. Please don’t send your family here.

Reviewer060620

My husband is at Life Care Center of Aurora and he's getting very good care. His room is very clean. The caregivers are very nice. I have talked to the dietitian several times, and she lets me know that he's eating well as well as what he's eating. The staff is good, but the weekend staff is not as good. They've done well with his therapy.

James

My parents are in Life Care Center of Aurora for rehab. The staff seemed nice enough. I know they’re overworked, and sometimes, my parents have to wait longer after they pushed the button. It’s very nice and clean. They have a work-out room and sitting areas. The food looks good, and my mom seems to like it.

Dennis

My mother is on her third month in Life Care Center of Aurora. It is skilled nursing, and they're trying to get her wound on her left leg healed up. It is a good place. They have a physical therapy department in-house. They're trying to get my mother back on her feet. The rooms are fine. She is in a private room. Unfortunately, it is private pay, and the price is a little bit steep. The food is quite good. She likes it. Their menu is good. They usually have at least a couple of choices, but being an in-patient there, she can order anything she wants from their additional menu. They have a pretty good schedule of activities too, but right now, she is not participating too much. I would recommend them. They have a good, large staff, who are able to handle most things, which I appreciate.

One of Blanche's other daughters

This place was awesome to my mom. They treated her with respect and made her feel like she mattered to them. She absolutely loves the food. The place we rescued her from had horrible food and it smelled horrible the minute you walked in the door. Life Care Center of Aurora never smelled bad. It felt like we were walking into a hotel when we got there. I would recommend this place to anyone that needed the care.