The tour I had of Chelsea Place Memory Care was OK, but there was a situation. When we walked down to the first hall, a lady came running out of her room saying there was someone in her bed; someone ended up in the wrong room. When they took her out, she was in a wheelchair. I wonder how if she's in a wheelchair, she ended up in the wrong room. It concerned me.
They were doing crafts, and they had a table of 5 or 6 people. It appeared that only 2 or 3 of them were participating. The rest were just sitting there.
It also seems like the ratio of staff to residents wasn't a good fit for me. It seemed like they should have more staff. The staff told me there are 32 residents. There were 2 sides, which are the south side and the north side of the building. Each one was different.
The kitchen was small ,and the craft area was kind of small too. It's OK, but I wouldn't take my mom there.
The staff was very nice and thorough on my questions. The thing is, I need to know someone's going to be there for my mom. The staff to resident ratio is very important to me.
I didn't see anything wrong with upkeep, and there was a maintenance guy. We were in the hall, so I'm sure he was doing his job and keeping things upright.
14055 E. Quincy Ave., Aurora, CO 80015
Call
(800) 385-2527
Reviews of Chelsea Place Memory Care
Memory Care Reviews for Chelsea Place Memory Care
March 01, 2022
I visited this facility
November 13, 2021
I am a friend or relative of a current/past resident
My mother moved into Chelsea Place. It is excellent. They provide good care. Their staff is truly caring. When my father was a resident, it was excellent, and it's still a good place. They do offer other types of care, but it's not their primary purpose. I did meet a couple of residents that were there just to recover from injuries who had physical problems, but it's a memory care center. The food is excellent. My mother has been eating every bit of food on her plate, which she wasn't doing before, and she always says it's delicious. They have activities during the day. They also have field trips. I work during the day and can't go visit during those times, so I've not been able to be there when the activities occur, but I hear about them.
October 28, 2021
I am a friend or relative of a current/past resident
My father is a resident of Chelsea Place. The staff is nice and seem to care for the residents. They do have a lot of activities that the residents can do both inside the facility and outside the facility. They have different walks that they do in the community. They have high school students that come in, they will go to Rockies games and different sporting events. It's nice and modern looking. It would be good if my dad would engage in anything.
October 15, 2021
I am a friend or relative of a current/past resident
My 87 yr old parents left there one week ago. My wheelchair bound father left with a Stage 4 decubitus due to staff ignorance and neglect. My sweet mother lost 26 pounds. They should not be taking care of ANY patients, much less ones with dementia that are completely dependent on them for every need. I deeply regret believing their lies and trusting my parents to them. RUN.
November 05, 2018
Other
I am extremely thankful to the community at Chelsea Place for giving me so many wonderful friends and connections with the residents here. As a student, I've had had the opportunity to volunteer over 100 hours through Regis Jesuit High School and on my own. My wonderful friends here have such amazing personalities and stories. Everytime we have a dance party or venture on an excursion, it is amazing to see their eyes light up. I've only known the residents since they've been at Chelsea Place and so I accept them for their entirety and who they are now. I love digging into their stories and past, but also just loving them for who they are right now in this present moment.
April 10, 2018
I am a friend or relative of a current/past resident
This facility is by far the best facility our mom was in. There is a lot of light and space, there are many activities, there is music or the TV on, there is just a lot going on. Some facilities just "house" your loved one. This was like a home for Mom. She got better food than our dad who is in an Assisted Living Facility. I would recommend this facility for anyone who has a loved one dealing with this horrible disease.
March 19, 2018
I am a friend or relative of a current/past resident
I am most grateful to the amazing team at Chelsea Place for all of their help and care for my dad, especially the extra attention he was given during his recent health concerns. In particular, the Clinical Services Director's expertise, patience, persistence and overall compassion were invaluable. I also called to check on Dad a few times and to get the QMAPs' perspectives on how he was doing. Each person was as kind and reassuring as always. And I have no doubt the caregivers were gentle and attentive. Thanks to everyone, he was back in the game in no time and I felt he didn't skip a beat in his routine.
I speak with my dad on a daily basis, and he regularly comments on how clean his room is (this has always been important to him). He tells me how busy he is and how "they are always bringing something yummy" for him to eat. The activities are varied and creative. This is also true of the food, allowing residents to break the monotony and celebrate the simple things.
Chelsea Place continues to provide me with the utmost peace of mind that my dad is well-cared for, safe, understood and, above all, loved. This peace of mind is priceless, given that I live halfway across the country. My continued thanks to each and every person at Chelsea Place. What they do is not easy ~ and yet they do it so very well.
August 23, 2017
I visited this facility
I am in the building daily, providing therapy services to the residents (not an employee) and I have to honestly say this is the nicest building I have ever worked in. The staff is so caring and kind, the residents are very well cared for, and the activities staff is the best ever!
July 17, 2017
I am a friend or relative of a current/past resident
Chelsea Place has an amazing and well-trained care staff, intelligent and highly dedicated nurse, first rate chef, and a lot of stimulating activities to engage each resident. I can't say enough about how well Chelsea Place is managed, how well organized the management and staff are, and how superb the communication is between families, management, and care staff.
As a team, they work hard to ensure the needs of each resident are met, focusing on the details of what each resident needs to be very happy and well cared for at all times. This high level of care is truly felt and appreciated by residents and family members alike!
My mother has lived at Chelsea Place for one year. She continues to enjoy the wonderful activities, the kind and engaging care staff, great food, friendships and outings on the bus. She has been happy at Chelsea Place since day one! I echo her sentiments when she says that "Chelsea Place" is a wonderful place to be.
June 20, 2017
I am a friend or relative of a current/past resident
Chelsea Place is exceptional! Each person on their team is cheerful and compassionate. Caregivers and QMAPs are kind, loving, and gentle. The community is extremely clean and well maintained. Dining rooms and common areas are bright and cozy. Food is varied and flavorful with theme days. Menus, cloth table covers, and napkins provide residents dignity and class. Life enrichment activities offer fun, imaginative events to keep residents busy and involved. I have peace of mind. My father is safe, comfortable, and loved.
May 18, 2017
I am a friend or relative of a current/past resident
Great care by great people. The staff takes the time to learn all the residents' names along with family names. The place is very clean and well maintained. Everyone at Chelsea Place is helpful and caring.
April 18, 2017
I am a friend or relative of a current/past resident
The quality of service is really good. The staff and facility are awesome! Genuine care and very knowledgeable!
October 27, 2016
I am a friend or relative of a current/past resident
It was a difficult decision to place my mom into memory care, but necessary. Not only is the facility beautiful, the management team and care staff are all so helpful, understanding, and kind, not only with my mom but all family as well.
June 30, 2016
I am a friend or relative of a resident
Service is going well. My mom still begs me to take her home every time I come to visit and is so hard to leave when it’s time to go home. I have a few questions, but I hope will get answered in my meeting with the caregivers next week.
June 30, 2016
I am a friend or relative of a resident
My mother has been here just over a year and generally, the care/facility is the same or better. We love Tania, Kyle, Baily, Joni, Christina, Jordan – so many to name that are very caring and giving. And, I absolutely love Cecile and Cathy.
May 10, 2016
I am a friend or relative of a resident
My mother has been at Chelsea Place since October 2015. She has continued to thrive even though she is on hospice. The caregivers at Chelsea Place are wonderful. They treat the residents like family.
May 10, 2016
I am a friend or relative of a resident
Truly pleased with Chelsea Place. Staff is caring and respectful. They take time and care with family members too. Excellent job!
February 29, 2016
I am a friend or relative of a resident
Chelsea Place is focused on dementia and Alzheimer’s training, and they just recently received three awards. The neighborhood is convenient, it’s adjacent to a residential community, a church, and it’s just perfect. I just had an excellent meal with my wife. This place was a perfect match for my wife.
December 16, 2015
I am a friend or relative of a resident
We choose Chelsea Place for my stepdad because they are obviously very knowledgeable when it comes to dementia and Alzheimer's. The people working there are accommodating and caring. Their dining room seems good. It is a new, clean facility. The rooms have a beautiful, pleasant courtyard. It is not as homey as some of the other places I have seen. They have activities, like animal visitors including miniature horses.
August 25, 2015
I am a friend or relative of resident
Chelsea Place is THE VERY BEST in Alzheimer's care. The staff treats my mom like she is family - showering her with personalized care, warm interactions, and thoughtful modifications to provide her with great comfort. I never knew this level of care and expertise existed for people with Alzheimer's - Chelsea Place sets a high standard for what is possible!
August 18, 2015
I am a friend or relative of resident
I am impressed with the staff of Chelsea Place. I am pleased with the attention and care they provided for the residents.
August 14, 2015
I am a friend or relative of a resident
Everything about Chelsea Place is great. The caregivers are so kind and attentive. I am happy to learn about the lost and found.
August 05, 2015
I am a friend or relative of a resident
Chelsea Place is a great community. The staff is very caring and understanding. I truly appreciate everything they have done for my father.
August 05, 2015
I am a friend or relative of a resident
Our family member who is in Chelsea Place receives the highest quality of care by the entire staff. The staff is always helpful and informative.
August 05, 2015
I am a friend or relative of a resident
My mom has been in Chelsea place for a month now. All of the employees are extremely warm, friendly, and caring. The staff is also knowledgeable about caring for the group of patients.
August 05, 2015
I am a friend or relative of a resident
The staff members of Chelsea Place are all very caring. Thank you!
August 05, 2015
I am a friend or relative of a resident
Chelsea Place is an excellent place! The entire staff is extremely attentive and and caring. I would highly recommend this place to anyone looking for a care facility for a loved one.
August 05, 2015
I am a friend or relative of a resident
My sister has been in Chelsea Place for 4 months now and is frankly thriving. The community is always clean, inviting, and smells good. The caretakers as well as the staff are so kind and attentive to the residents. I give their food and activities a high rating. I couldn't be more pleased!
August 05, 2015
I am a friend or relative of a resident
I am impressed with the staff of Chelsea Place. I am pleased with the attention and care they provided for the residents.
August 05, 2015
I am a friend or relative of a resident
Always excellent! Lots of love here. Feels like one big family. Clean, new, light and airy building. Patients are well cared for. Lots of interesting activities for residents.
July 31, 2015
I am a friend or relative of a resident
The staff in Chelsea place has a proactive approach to meeting needs. The anticipation of what the person wants or needs is much appreciated.
July 31, 2015
I am a friend or relative of a resident
Chelsea Place has a caring staff that treats the residents like family. The surroundings are very clean and kept cllean all day. The food is good and in good variety too.
Provider Response
Beulah, I appreciate your thoughtful comments. Chelsea Place staff take great pride in providing care for our residents, your loved ones. We have been given a tremendous responsibility by our families to provide care at the highest level, while maintaining a "family" feeling for everyone. I will share your comments with our staff. Thank you again.
June 21, 2015
I visited this facility
Chelsea Place seemed to be very sterile. I did not like it. Everything was computerized. The staff was very nice. They had a butterfly courtyard, which was a very nice thing. They had exercise equipments.
Provider Response
I truly appreciate your feedback. Chelsea Place is a new community and we take great strides to keeping it a bright, clean, and inviting place. As with our butterfly habitat, we are constantly looking for ways to enhance our environment for our residents, and I will meet with staff with regard to your experience to understand ways we can make it appear warmer. We do have cutting edge technology to provide the highest level of security and safety for our residents and add more time that care staff may spend with residents. I am happy that you found our staff very nice. Chelsea Place is very dedicated to hiring, training, and keeping the best staff to provide the best care to your loved one. I would be pleased to address your needs for your loved one personally, or answer any questions. Again, thank you for sharing your experience, David A. Hoppe , A.C.S.W. Executive Director Chelsea Place Memory Care 14055 East Quincy Ave. Aurora, CO. 80015 Office: 303-680-4422 Cell: 720-427-9071 Fax: 720-639-5500 dhoppe@chelseaplacememorycare.com
April 07, 2015
I am a friend or relative of a resident
Chelsea Place is very new, clean, and caring. It is also very cheerful and interactive. The people are fantastic. They are absolutely wonderful.
Costs for Chelsea Place Memory Care
Services and Amenities of Chelsea Place Memory Care
Room and housing options
- Companion Suites: We Offer Companion Suites
- Housing Extra: Shared And Private Suites
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Party Space
- Tv Room
- Garden And Patio
- Spa
- Features Extra: Secure Building
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
General
- Minimum Age: None
- Pets: No Pets Allowed
Range of services
- Physical Therapy
Costs
About Chelsea Place Memory Care
Each resident of Chelsea Place is unique. They come to us with history, triumphs, tragedies; and like all of us, they need an enduring human connection. At Chelsea Place, we are specialized caretakers with extensive training in advanced memory care. We will welcome your loved ones with open arms, and look after them with warmth and expertise. Because everyone deserves to feel understood. To be happy. To remain significant. Everyone deserves to be protected, to be engaged, and to be loved.
Amenities
WELLNESS
- Variety of comfortable common areas, including a choice of elegant community dining rooms, media, television, and living rooms, as well as plenty of seating in nooks and cozy areas throughout the community.
- Beautifully-manicured and maintained landscaping, gardens, and secure sensory exterior courtyards with walking paths.
- Therapeutic activities and specially-trained staff ready to meet the unique needs of our residents.
- Social, educational, spiritual, intellectual, physical, and recreational programs.
- Onsite physical and cognitive therapies.
- Multi-sensory experiences, daily exercise, regularly-scheduled outings, group activities, regularly-scheduled visits with children, and opportunities to nurture pets and plants.
- It's Never 2 Late™ therapeutic computer-based learning, entertainment, and therapy system, allowing residents to Skype families with caretaker assistance, sing along to songs of bygone eras, participate in game shows, play stimulating games, and even travel virtually to other places and times, as part of group or one-to-one activities.
- Fully dedicated clinician office for physical/occupational therapy, podiatry, audiology, physician exams, etc.
- Full-service beauty salon and barber shop
HEALTH
- Medical management supervised by our licensed vocational nurse, as well as our medical director, Dr. Thomas Lally, winner of the 2014 Physician of the Year award.
- Assistance with daily living activities based on the individual needs of residents, including bathing, grooming, dining and dressing.
- Housekeeping and laundry services.
- Individual Service Plans based on each resident’s unique life history and needs, developed before moving in, and updated regularly.
- Dining program with daily offerings of three delicious, well-balanced meals and healthy, nutrient-dense snacks throughout the day, including clinical oversight for special diets or other special needs or requests.
SAFETY
- Secure community with open guest entry and reception area.
- Apartment suites featuring private rooms with either a shared or private bathroom.
- State-of-the-art, discreet, and silent safety monitoring system in each suite, adjusted to the needs of each resident, including clinical oversight and reporting.
- Fire safety system.
- Highly-trained and sensitized staff with three levels of training: Leaders in Dementia Care Training, Dementia Sensitivity Training, and Proprietary Dementia Training.
- Staff awake and on site twenty-four hours a day, seven days a week.
- State-of-the-art resident needs reporting system for active review by supervisory staff.
What Makes Us Special
Each resident of Chelsea Place is unique. They come to us with history, triumphs, tragedies; and like all of us, they need an enduring human connection. At Chelsea Place, we are specialized caretakers with extensive training in advanced memory care. We will welcome your loved ones with open arms, and look after them with warmth and expertise. Because everyone deserves to feel understood. To be happy. To remain significant. Everyone deserves to be protected, to be engaged, and to be loved.
Get CostsMap of Chelsea Place Memory Care
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