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MorningStar Assisted Living & Memory Care at Jordan

14301 E. Arapahoe Rd, Englewood, CO 80112

(855) 638-0838

Verified Partner

4.0

(12 reviews)

Offers Assisted Living and Memory Care

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Reviews of MorningStar Assisted Living & Memory Care at Jordan in Englewood, Colorado

4.0

(12 reviews)

  • Facility

    4.1

  • Staff

    4.0

  • Food

    3.7

  • Activities

    3.3

  • Value

    3.2

Jarrod

5

October 7, 2024

I am a friend or relative of a current/past resident

Rooms are great, variety of layouts, food is really good with the new chef, and the management and executive director are very responsive and truly care about the residents!

Sarah

5

October 1, 2024

I am a friend or relative of a current/past resident

I have been very pleased with Morning Star. My mom has been happy there and the staff is always kind. Was told they have a new chef, my mom really enjoys the meals there! They take great care of her which gives me a lot of comfort.

Provider Response

Thank you, Sarah! We're thrilled to hear that your mom is enjoying her experience with us. Our team takes pride in providing excellent care, and we're glad the new chef is making a positive impact on the meals. Your support means the world to us!

Colo5280

3

June 23, 2023

I am a friend or relative of a current/past resident

Rooms are adequate - rarely deep cleaned and my father's laundry got lost a lot. He was often wearing other people's clothing. The staff is very nice but they are understaffed. There is very little going on in memory care regarding activities. They would rather just put it in a circle and have them do nothing. My biggest complaint was the food. Rarely if ever was the food even warm and the quality was horrible. I know this was a problem for some time because other family members whose parents had been longer than my dad said it had been this way for "years." My father was not there long but I do not believe I would recommend their memory care

Doug

4

June 10, 2022

I am a friend or relative of a current/past resident

My dad is in a facility called MorningStar Assisted Living & Memory Care at Jordan. He moved in six weeks ago. It's very well-run, but it is understaffed. You see a lot of signs of it being understaffed. Of course, that's the same with everything nowadays. I would say that's my only complaint about it. The services they provide are as good as they can be, considering there's not enough people there. His room is well kept up. We provided the furniture. They have bingo. They have happy hour, and they have other things that I don't know about. In general, Dad is fairly happy with the activities they have there. He is finding things to do. Their dining area is understaffed. It is very clean, and the food is good. They don't have a lot of what their menu says they have, and that's the understaffed part. There is limited selection. The staff itself is good, but the problem is they're overworked.

Christine

5

March 5, 2021

I am a friend or relative of a current/past resident

My father moved into MorningStar Assisted Living & Memory Care at Jordan. It is a warm, caring environment. They addressed all of the family's concerns, were very thorough in paperwork, medication and health assessment, and great as far as COVID precautions are concerned. He's in a studio, and they have a wide variety of rooms. They do at least weekly drives just to get out of the facility in small groups of three or four, so everybody can still get out even though they're locked in. They have happy hour, bingo, cards, and trivia. The food is excellent from what I hear from them. I think they have a courtyard, a physical therapy room, an activity room, and a chapel. He was quarantined for two weeks, and he said the food that they brought him wasn't as good as the food that was served hot, but he said it was excellent. It's not the cheapest place, but it's not the most expensive either, so I think it's moderately priced and it's good.

Provider Response

Finding favor in the eyes of our residents and families is the ultimate litmus test. Of course it is! Here, in the cheery reports of contented lives and happy hearts does the MorningStar brand find its fullest measure.

family member GV

2

June 1, 2020

I am a friend or relative of a current/past resident

My father only lived here about 6 weeks before he passed away and it was during the pandemic so we only got to visit the first week. First, the good. There were a few excellent caregivers who took an interest in my Dad and were wonderful. His physical space was very nice. Now the bad - they are seriously understaffed which is not the fault of the caregivers. The administrative team was extremely helpful and solicitous while we were looking at memory care but became disinterested and even hostile after we placed my father in the facility. They did not return phone calls or respond to emails, when we had questions or issues. My Dad needed help with FaceTime during the pandemic and while they communicated relatively frequently by email, they asked that residents initiate the desire to FaceTime. My Dad was in memory care and could not do that so I responded both by phone and email and the administrative team NEVER responded. But for a staff member who was unbelievably helpful we never would have spoken with my Dad on FaceTime. The last straw was this - my father wore a Cochlear implant which cost upwards of $20,000. He could not hear without it. The implant was lost on a Tuesday but no one contacted us about this so that we could arrange for a replacement. Unfortunately, my father developed sepsis on Saturday and was taken to the hospital and passed away the following week. We did not find out about the missing implant until my Dad was in the ICU at the hospital and could not communicate with us or the caregivers at the hospital because his implant was lost and he could not hear. The administrators at Morningstar did not return emails or calls about this, and once we were able to speak with them, they did not apologize for not letting us know the implant was missing. Except for the one caregiver who was a hero, no one reached out when my Dad passed away - no card, no call, nothing. Granted he only lived there about 6 weeks but my feelings were very hurt that no one reached out.

DC

4

January 25, 2019

I am a friend or relative of a current/past resident

My father was a past resident of MorningStar at Jordan. It's a good community. I'm pretty pleased with it. The rooms were average. We had to have hospice bring in a bed and provide some basic furniture, but the size of the room was fine. We hooked up his TV. The staff was very friendly and very helpful. They had programs, events they're going to attend, games, and other activities. They had a common area and places to go and talk.

Chris (Sammy)

2

July 26, 2017

I am a friend or relative of a current/past resident

I spent two weeks last month visiting a loved one (so as a guest in the dining room had about 20 meals there). I lost SIX POUNDS). The residents were lovely and the staff overall was wonderful. But, the food was neither. Seriously. Looking forward to eating anything anywhere else

Provider Response

Thank you for praising the caliber of our staff and the beauty of our community. However, it saddens us to read of your disappointment in other regards. We pride ourselves on returning calls quickly and generally being very communicative with our families. By our memory of events, we were in frequent contact with you throughout most of your father’s stay, reaching out often by phone and email. We reported the missing implant immediately and thereafter as the extensive search continued for this valuable device. The probable cause was likely his repeated removal of it. With his passing, we did express our sincere condolences through calls, a mailed card and upon seeing you as we helped pack his belongings. Wishing you and your family God’s comfort as you grieve his loss.

Diana157127

5

November 8, 2016

I visited this facility

I’m going to use MorningStar at Jordan for my mom. It looks like a hotel. The staff is very nice and are like cheerleaders. They bake cookies every afternoon. They have a nice church inside. They have a facility where you can work out. I really liked it. It’s in a busy area, but right across the street is a bakery that my mom loves. They have areas where you can sit outside. Everyone goes to Village Inn on Wednesday because you get a free pie. The rooms are very nice. They have a small kitchenette with a full refrigerator so she can have some of her own stuff there. I like MorningStar at Jordan because it’s more affordable.

Thomas151771

3

June 22, 2016

I am a friend or relative of a resident

I am mixed on how I feel about MorningStar at Jordan. It is a very nice facility with extremely friendly and caring staff, but there are a few processes that are not the best. The food is adequate and mediocre. There are sometimes lapses in minor things like emptying the trash, but nothing major in terms of the care, although my mother needs minimal assistance. They have been slow to response to calls to my mother when she uses her little call button, but overall, the management is caring and trying. The major problem we have is that my mother experienced theft from her apartment of several thousand dollars worth of gem stone rings, and that is a concern to us. I am not implying that there is a lack of any kind of caring concern or processes on the part of the management, but somehow there are several wings that were stolen from. However, I am not accusing anybody of anything because I do not have any more specific information than that. They reported it to the police and the State Licensing Agencies, and they're doing whatever little investigation they can do. Again, it is a very nice facility and the people are caring. I just think they just need to work on some of their processes, but they are improving.

Mary121950850

5

March 27, 2016

I visited this facility

I was impressed by MorningStar's layout and architecture. It was a very nice, fairly new facility. It was very nice, very comfortable, and very homey.

Caring110906950

5

August 29, 2015

I am a friend or relative of a resident

My mom is at MorningStar at Jordan. We chose this one because it is very close to my house, it is new, and they have vacancies. They also have a very nice caring staff. My mom is in a brand new apartment, so it is very nice. The facility itself is outstanding. Food is good. They are in a transition of getting a new chef, so for the last couple of weeks, they have been not quite what they have expected, but they are in the process of finding someone new. They have some outings to go to restaurants, they have a life enrichment room where people can make puzzles, and they have some performers who come in quite often. I think they offer a lot of stuff, although not everyone participates. They have a nice little theater so they can watch movies and have some activities in there. They also have a chapel. My mom has been there for three weeks.

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Costs for MorningStar Assisted Living & Memory Care at Jordan in Englewood, Colorado

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,085

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,125

Starting Price

Services and Amenities of MorningStar Assisted Living & Memory Care at Jordan in Englewood, Colorado

Specialized Staff

  • Nurse on Staff (Part time)

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Dining

  • Communal Dining

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities

Pets

  • Pets

Personal Care

  • Personal Care Assistants

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Resident Information

  • Offers Respite Care

Inside Amenities

  • Computer Room
  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Aquatic Amenities

  • Hot Tub Spa

Financing & Payment Options

  • Accepts Check Payments
  • Accepts Insurance
  • Financial Guidance
  • Rent And Care Fees
  • All Inclusive Rent

Guests

  • Guest Parking

Outside Amenities

  • Garden

Room Amenities

  • Cable/Satellite In Unit

Transportation & Shopping

  • General Transportation Services

Housekeeping & Maintenance

  • Private Housekeeping Services
  • Housekeeping Services
  • Laundry Services
  • Linen Services

Campus/Building Details

  • General Store

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Health Services

  • Companion Care
  • Hospice Care
  • Pharmacy on-site
  • Medication Reminders

Parking Options

  • Parking Lot

Staff Training & Qualifications

  • Staff trained in Medication Management

Kitchen Types

  • Kitchenette

Additional Amenity Information

  • Fee Structure: Entry fee cost : $3000
  • Housing: One bedroom with Den
  • Features: All-day, Restaurant-style Dining Two Dining Rooms Private Dining Room (for intimate dinners) Bistro Chapel Theatre (including Wii) Library (including multiple computers and newspapers) Game Room General Store (featuring sundry items for daily living)
  • Special Comment: MorningStar holds firm to the belief that the human capacity to grow, to learn and to contribute is ageless. We act upon that truth daily, as we care for, inspire, and love the residents under our roof.
  • State Licenses: 23E528

About MorningStar Assisted Living & Memory Care at Jordan in Englewood, Colorado

The sense of community, the warmth of the community is evident from the moment you walk in the door.

To learn more about this provider’s license and review other available state reports, please visit:
Colorado Department of Social Services Licensed Facility Search

Map of MorningStar Assisted Living & Memory Care at Jordan

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