Brookdale Uptown Whittier was very lovely, and the gentleman I talked to was very lovely also, he couldn't have been nicer. The place is very posh, it used to be the William Penn Hotel, so it's very elegant. It was just way beyond my friend's financial means. The staff member who accommodated me was terrific. Their facilities were lovely. I would have liked for my friend to go there, but she couldn't afford it.
13250 E Philadelphia St, Whittier, CA 90601
Call
(800) 385-2527
Reviews of Brookdale Uptown Whittier
Assisted Living Reviews for Brookdale Uptown Whittier
January 24, 2019
I visited this facility
July 05, 2018
I am a friend or relative of a current/past resident
Brookdale Uptown Whittier is a good community and the location is very good. The staff has been fine, we don't have any complaints about the staff. Everything about the place, including the food, is fine. Their prices are also better than others.
May 06, 2017
I am a friend or relative of a current/past resident
Mom is in Brookdale Uptown. The room is in good condition and pretty spacious for a 1-bedroom. I know they have plenty of activities all week long, like they take them shopping.
February 11, 2017
I visited this facility
Brookdale Uptown was very nice, and we were considering them. My mother likes it as we were going to have both of my parents there together, but my father didn’t. He felt that there wasn’t enough light. It’s actually a renovated hotel. Thomas was very helpful, attentive, and answered my calls promptly, and he was willing to work with us with our financial situation if we needed that. We went to utilize the facility a number of times with both my parents, but my father kept on squashing the deal.
February 09, 2017
I visited this facility
Brookdale Uptown Whittier didn't feel homey enough for my mother. We didn't meet with the staff, but we did meet with the director who gave us a tour. They were very helpful and very nice. The place was very clean. We saw a few of the residents sitting in the front of the entrance lwatching TV. They seemed to be content and OK.
August 23, 2016
I visited this facility
I found Brookdale Uptown Whittier. The staff was very friendly with my family, answered all of my questions, and went the extra mile to show me around and explain everything. They made me feel very comfortable. The place was gorgeous, classy, and clean. The meals were like they were made in a 5-star restaurant.
May 22, 2016
I visited this facility
The rooms at Brookdale Uptown Whittier were very run down. I think their location was great though, but I would not recommend the place. The activities were fine. The staff who accommodated me seemed fine.
March 31, 2016
I visited this facility
I visited Brookdale and the staff was helpful. I remember one room in particular that was more than adequate and had a nice view. The facility was maybe a little dark in some areas, but overall it seemed in good condition. I remember a recreation area at the front of the building, it was light and had big windows, but it wasn’t setup for an activity that day.
February 29, 2016
I am a friend or relative of a resident
Brookdale has an apartment which is really nice. It has its own kitchen, balcony, bathroom, and, bedroom. The people have been very good and caring. The food is okay, average, and they seem to have at least a couple of activities each day to do. The amenities are good. There’s a front person that looks at the people coming through the door.
October 27, 2015
I visited this facility
Brookdale Uptown Whittier (formerly The Chateau at Whittier) was too expensive for my friend, and the age group of the people that live there was older. We didn't see the apartments, but the place looked nice. It looked like a hotel. The person in charge explained about the apartments. They had studios and one-bedroom apartments, which were OK. It's not luxurious, but it's nice. They do bingo, outings, arts and crafts, and music. Everything looked nice, clean, and in order. If I were to live in a place like that, I would like that one.
September 28, 2015
I am a friend or relative of a resident
Everything is good except for one thing. The dining room help is pretty bad, and I have filed an official complaint about that. They need to retrain their staff. It seems the people go to the dining room and sit down, and the girls kind of ignore them. So I know my mother got upset several times, just got up, and then wanted to stop eating. Aside from that, I am very satisfied with all the staff over there. They have quite a bit of activities, including the Sunday outings. They can go to different places every Sunday; for instance, last Sunday they went to see the Watch Towers, and a week before that, they went to the beach. Somehow they have three or four outings that my mother seems to be enjoying. Every Tuesday, they take them to Wal-mart if they want to go, and every Monday they can request to go to different shopping places. They have Bingo, and a lot of activities. Her room is adequate. She's got her own living room, small kitchen, bathroom, and then bedroom with walk-in closets, so it is quite satisfactory. It's got a patio that overlooks the sea actually, so she has a view.
August 09, 2015
I am a friend or relative of a resident
Brookdale Uptown Whittier is a great place. The people are caring, the place is clean, and the apartments are really nice. It has a great location. They have bingo, pool, cards, and exercise programs. They also have a shuttle bus that takes residents to different stores, activities, and doctor's appointments. The food is good. There is nothing there that my dad did not like. The dining area is very nice. It is like a restaurant. The bedroom is clean. It has a walk-in closet, a little kitchen, and a living area.
May 01, 2015
I am/was a resident of this facility
I moved to Brookdale Uptown last March. They have independent options and nurses. The room is good, they have a balcony and a kitchen, and it’s big enough. The people are nice. We have exercise classes.
April 27, 2015
I visited this facility
Their parking was an issue at Brookdale Uptown Whittier as we didn’t find a parking lot, but there was street parking. They were close to shopping and all of the stuff to do outside of the facility, but we weren't interested in that. Their dining rooms were set up differently, and they didn’t seem to have as many people that required assistance. Their rooms are nice and big, and the one room that they did show us has a small kitchenette with a refrigerator. The gentleman that was in charge was very polite and gave us information.
February 10, 2015
I am a friend or relative of a resident
I love Brookdale Uptown Whittier; that's why my mother is there. The building and the environment are clean. Everything and everybody there are great. The price is also great. The gentleman there is very instrumental in helping me in the beginning up to the point when I make the decision. Now, my mom has been there for two weeks.
January 21, 2015
I visited this facility
Brookdale Uptown Whittier was very nice. They showed us around, and it was a nice facility. The staff was very informative and helpful. We talked to some of the residents, and they were nice. They were getting ready to watch a movie.
January 13, 2015
I visited this facility
Brookdale Uptown Whittier was a nice facility, but my mother wanted her own room, and the one they had available was too expensive. If I had a lot more money, I would settle here. Everybody was helpful.
November 11, 2014
I visited this facility
Emeritus was very satisfactory and clean, and the staff was very friendly -- especially the manager that spoke with us and gave us the tour and lunch. They don’t have a set time for clients to have breakfast, lunch, and dinner so that was hugely important for my friend. The cleanliness and food services were very good. The food was very decent, and they also have a salad bar for lunch and a breakfast in the morning. The rooms that we were shown were a one bedroom and a studio. Each of the rooms has a sliding door with a balcony, and that was a very desirable feature. The other thing is that all the rooms had a kitchenette which was very important to my friend. The rooms for the price were a very good value.
November 11, 2014
I am a friend or relative of a resident
My mom is in Emeritus at Chateau Whittier. We choose it because of the price and the value for the price and everything else. The facility's price is pretty decent compared to many other ones. It is not one particular thing that drives me to it. It is the entire package. However, I will possibly not recommend it because of the changes that have taken place since she has actually been there and now that Brookdale owns it. She moved in, then all of a sudden Brookdale is in the process of taking it over, and then they have actually formalized the change in everything else. It appears like a number of things have actually change, like the quality of the food has drop significantly. It is a problem everybody there is complaining about.
However, we chose it because for the price she has a one-bedroom, while in others she will only have a studio. I feel like the number of people not in wheelchair seems to be on a higher percentage than the people who are in wheelchairs there. There aren't just a lot of people just hanging around the front doors and things like that. It is an easier transition for her because of it. I think it is in a really nice neighborhood as far as having a nice tranquil location and everything else.
October 18, 2014
I am/was a resident of this facility
I chose Emeritus at Chateau Whittier because they have an open dining room all the time. I have been here for over a month and a half. The food is fine, the staff members are caring, and the place is clean.
July 26, 2014
I visited this facility
Emeritus was nice, newer, but nothing really stood out. The rooms were adequate and nice. The dining area was clean. They have daily and weekly outings. The staff was nice and adequate.
June 30, 2014
I visited this facility
Emeritus was a really nice place but kind of expensive. It was clean and it seemed like Beverly Hills. It looked so neat and it did have everything. There was even a place where they wash your clothes right there in the facility. It was self-sufficient and that's what I like. It was a little more expensive than the other facility but it was self-sufficient. The staff was also very helpful.
March 28, 2014
I visited this facility
Merrill Gardens at Chateau Whittier was a beautiful place. The people were friendly. It was just absolutely wonderful, but we couldn't afford that. The gentleman took us on a tour and the residents all knew him well and greeted him friendly. They were all smiles. They were all up and about, even though there were a couple of them in wheelchairs. Everybody just looked so happy. The staff was friendly with the residents. They were engaging them all the time. They showed us all the different size apartments that were there. Each bedroom had a nice bathroom. It looked like you were stepping into somebody's own home. They would allow the residents to make it as personable as possible. There was nothing junky, nothing dirty, and nothing smelly. The dining room was like a restaurant. Overall, this facility was very nice, but it was very far away from where I live. That was one bad thing. Also, the cost is a little bit prohibitive for our small budget. Nevertheless, I absolutely recommend this place. If the need came, I would go there myself.
December 30, 2013
I visited this facility
Emeritus was a really nice place but kind of expensive. It was clean and it seemed like Beverly Hills. It looked so neat and it did have everything. There was even a place where they wash your clothes right there in the facility. It was self-sufficient and that's what I like. It was a little more expensive than the other facility but it was self-sufficient. The staff was also very helpful.
December 29, 2013
I am a friend or relative of a resident
I've chose Emeritus at Chateau Whittier because it’s the best one I've found. I like the place and I like every aspect of the facility.
November 03, 2011
I visited this facility
I think Merrill Gardens is a nice facility. While there, I
witnessed the warm reception of the caregivers. The whole facility looks well taken care off. The staff members are coperative ad wilming to answer all the questions asked. The even have a special lunch with each tour visit.
In general, I would rank this facility 4 out of five stars.
Services and Amenities of Brookdale Uptown Whittier
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Respite Care
- Minimum Age: 60
- Pets: Yes
Licenses
- State Licenses: 198601778
About Brookdale Uptown Whittier
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
What Makes Us Special
We are located in a quiet neighborhood. We have Restaurant Style dining, 40% male population and many Veterans. We have nurses available 7 days a week. We have a caring staff Voted Best Assisted living for 2018 by the City Chamber of Commerce!
Map of Brookdale Uptown Whittier
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