Cottages at Riverside, a Memory Care Community

Mark

It was my choice for my mother-in-law. My wife wanted to go with another place because it was centrally located to her sister. The director went above and beyond to explain the situation and the transition. I think she's a retired nurse, and I think she's been in memory health care for like 30 years. She was a very knowledgeable and very caring person. The follow-up was just phenomenal. The place was a little dated, but it was very, very clean. They had a little garden, patios, walking spaces, and that kind of thing.

Dortha

My mom will be moving in. They provide a lot of activities that are appropriate to assist with my mom's memory care. The staff was very friendly, helpful, and answered my questions very well. They were just getting started with music, like a sing-along, when I got there. They take the residents on a bus ride with their own private bus in the community. The facility is very well kept. It looks very appropriate for the safety and care of the residents. I like the fact that they have separate dining areas in each cottage, so the residents are with others who have the same level of care. My mom is going to be in a double room, and it's very roomy. It looks very accommodating and comfortable.

Provider Response

Pkr

My mother is at this memory care facility. Facilities puts on nice holiday functions for their residents and families. Caregivers are accommodating and patient with the residents. I have had a positive experience since mom moved here six months ago.

Sharon

It was a nice community. The lady that I met with was very knowledgeable and I enjoyed the tour. The only thing is that it's above our budget and we can not afford the price. The rooms were fine, they have the locations broken out by levels of care. They also have cottages for each level of care, which is great. It's fantastic. We toured all of the cottages and the staff explained everything to me. The staff who gave the tour followed up as well, and she gave me a booklet of their activities. When we went there, they were doing activities when we were walking through. They break up the activities because of memory care. So if a person needs physical activity or social activity, they do field trips. They cover all the different things and modalities that they need to do to keep them active. The dining area looked fine although I didn't taste any food. The staff followed up, she's very friendly, she called me in advance before I even got there.

Chuck Morrison

My mom is Interactive and social with the other residents. I am in awe to see her change. I am very happy with the staff and her care.

Provider Response

gjcuellar

Wonderful place to for care for your loved one. Eva, Julie and staff are tentative and caring. I brought my father here after having him at a different facility. Look no further in Riverside for care for your loved ones.

Provider Response

O. Duran

A wonderful place, they took fantastic care of my mom (Alzheimer's) while she was there. Extremely suportive and extremely caring...above ans beyond in all levels of care

Provider Response

Linda Christine

Lovely facilities. Friendly and professional staff. The residents appear clean, groomed and well taken care of.

Provider Response

Jackson

The care that my Mom receives is good and genuine. We love that it has an apartment feel to it instead of an institution feel. The small cottages are clean, (no smell) quaint and feel homey. While staffing shortages pose infrequent problems, they have been addressed in an urgent manner with the management. Recommend the food be addressed. Too much meat and sandwiches. Not enough seafood. Staff do not have time to make a grilled cheese if the menu item is unsatisfactory. The hospital food was better, as mediocre as that was.

Provider Response

Val

I liked it. I thought it was a very nice place, and they actually got a lot of stuff going on for the seniors, more so than the other places we looked at. The premises were very clean, very neat, and the people were very nice and very friendly. I saw some of the residents in their day room, and everybody looked happy and content. It's also very secure. Julie, the person who did the tour for us, was very knowledgeable, answered all my questions, and showed me both the shared room and a private room. The facility is very well maintained, has nice and neat grounds, and there's plenty of grounds for them to walk around in.

Tammie

It has been very coordinated, very helpful, and given a lot of support. I haven't experienced the food yet, but I was told by the person who works with the food about what they prepare and what kind of menu they have, and it sounds very promising. The grounds were very clean, the rooms were comforting, and they feel welcoming. The grounds were also very pretty. There's a few activities available. They take them for a drive, they have people come inside like to bring a petting zoo, they had lots of social activities, and they go for walks. They had a lot of things to stimulate and engage them with.

Provider Response

Susan E.

I specifically like this facility because of the overall environment. There are six single story cottages which makes it very "home" like. The grounds are well kept and nice walking paths throughout. Our family is grateful for the wonderful care our father receives.

Provider Response

lake Hills

I visited the community to pray for the residents The staff were very attentive to the residents and the place looked very clean and taking care of

Provider Response

A Mendoza

Had a great visit with my mother in law. Alma was really welcoming and set up all her stuff for the visit

Provider Response

R.Rosas

This facility is awesome the rooms are good size and always clean. If something happens or any changes to my uncles medication they always let me know either staff or the facility nurse will call me. In the 2 different cottages that my uncle has been in the care staff have been awesome, and very friendly. Management are also easy to talk to if I have any concerns the door is alway open to me to discuss things. I would definitely recommend this facility to people.

Jeff

It is OK. It's not great, but it's not bad either. The place isn't big but it's friendly. They offer different levels of care for my mom. They have a salon and they take them out to do things. My mom's room isn't big, but it's a reasonable size and it's clean. It's set up OK. We have no complaints. They're set up almost like a cottage-type thing and they dine with the other residents. The community is laid out well and the landscaping is nice. It's lush and green in between the different cottages.

Satindoll549

Very impressed! The staff is so caring and sincere. The grounds the rooms and entire facility are spotless. The care my brother is well taken of at all times. Thank you!

Diane & Daryl

Here for a wonderful dinner. Very nice. Had a great time with our dad, Ralph. Thank you so much.

Marisa

Our family is grateful for the wonderful staff and the care they give my mom. And of course Italian night was a blast!

Jeanette

Very nice event. Food and entertainment was nice. Thank you.

Edward

Mom's well cared for here. We chose this community after much searching. Thank you for caring for my mother with love.

Rebecca

Beautiful clean facility with nice staff members. Lovely green grounds.

Provider Response

Edna McElroy

This is an amazing place. The staff is great and with me living in Chicago I am at peace with my moms care. Thankfully my sister lives in the area and is able to visit with her often. The place is very clean and the rooms are very nice. My mom enjoys her activities and all of her friends.

Provider Response

kmac6554

We are so glad to have our family members in such a nurturing place. It has given us real peace of mind.

Provider Response

blahbl

Attentive and caring staff. Activities to keep residents engaged. Food is institutional but still pretty good.

Provider Response

Bobby650626

It was very good, but it’s out of our price range. The lady who toured us was very helpful. The grounds were well kept, and it’s near to where I live. The owner was extremely helpful; you could tell she knew a lot about memory issues, and she is just genuine.

Debra803824

I selected here for this particular client; he needed a secured living environment because he became violent in stage 4 Alzheimer’s, and I found the director was the perfect fit. I’ve never been so happy and pleased for Robert and his wife. I just can’t say enough good things about it. The staff is wonderful and excellent. They have little cottages, and the food is excellent. The grounds are immaculate. They’ve got an exercise; they got him on a diet. I just think it’s wonderful. My client has never been happier.

Anne178351

We had mom here when she was still alive. It’s a wonderful place. They had separate cottages with few residents in each, and the view was beautiful. The place was very well kept. We had brunch there, and the food was very good. We loved it. The people were really warm and wonderful.

Fred36

It had nice, little cottages with about 12 rooms in each. The staff was very nice. It looked like a good place to live.

Emmy

The staff are very caring. Everything at the facility is very clean and well kept. It has beautiful surroundings. Everybody looks after every resident in their care. For residents who need special diet, they are careful to give them what they should have to eat and prepare their food separately in the main kitchen before dispensing it to the individual cottages. In the cottages, they make sure the plates go to that resident with the special diet. There is always someone on-call 24 hours a day for all of the residents. They provide entertainment at least once a month. For the new residents, they have a group meeting with an outside counselor to discuss whatever issues they have, which I found very helpful.

Anonymous114583450

My wife has been here a couple of months so far. We particularly like the people and their style. They have small cottages that house 14 people that we felt were very homey and allowed my wife to be with people in the same category of capabilities. They have single rooms and double rooms; my wife has a double room. They are not as expensive as some of the other places we saw. The facility is a little older but maintained pretty well -- well enough that it was satisfactory, if not top line.

Caring77000050

My sister-in-law is here. Her daughter chose it for her. The room that she is in is small, but it’s adequate. She has as room for a queen bed, dresser, a lamp stand and for her recliner. The staff are really trying to encourage her to out with the group more. They are very helpful. The two nurses that I have spoken to are very helpful with her needs. They give her medication on time which is one of the reasons why she needs to be in an assisted living facility. She said they took good care of her and she seems to be happy even though she is bored, but that is just part of her dementia. The best thing about this facility is that there are only 14 residents in a cottage which is good. She doesn’t have to relate to a lot of different people. They provide someone to come in and do her hair for a fee. They have a nice lawn area for them to walk. She said the food is good and she eats all of her food. Her appetite is very good now that she is getting regular meals.

Caring8781

My mom was here for almost four years. I chose it because they had an Alzheimer's and dementia unit. The staff had a caring and loving interaction with the residents. They knew everybody by name and took a lot of care of the residents. The rooms were nice and well-appointed. Everything was top-notch. Although, I thought that they were a little understaffed.

Ernest 1

It is a very good facility. They have cottages, and depending on the level of Alzheimer's, they put together people that can communicate depending on what level of dementia that they're at. The residents have their own room or shared room. They can have their own computers and cable TV. The staff make sure that residents get their laundry done. They also make sure that they take showers and get their medicine. Sometimes they go out and have social activities outside the facility. I just found out today that they went bowling. They can go outside, of course it's secured. My father is happy and content. He's a very social individual and they all like him at the facility.