Citrus Place

Offers Assisted Living, Independent Living, and Memory Care

61 Reviews
7858 California Ave, Riverside, CA 92504
Call (800) 385-2527
Citrus Place (800) 385-2527

Reviews of Citrus Place

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Assisted Living Reviews for Citrus Place

October 06, 2022

By Richard

I visited this facility

I've toured Citrus Place. It was not as modern nor new as the other one I visited. The apartment themselves were dated and not as nice on the inside, and the courtyard was also not as nice. It was just an older facility and the other facility was newer. The staff was very helpful and very courteous. There's nothing wrong with the place, it was almost the same amount of money per month as the newer place I toured, but it was just 20-plus years older. They had studios, 1-bedrooms, and 2-bedroom units. They had a lot of activities for the people, but they did not have an inside theater. The courtyard was nice and they had a pool, but the pool was not as nice. The staff were very nice people and very professional.

Provider Response

Thank you for touring Citrus Place and for your kind words about our knowledgeable and courteous team members, ample amenities, numerous floor plan options, and our robust calendar of activities. Just as a point of clarification, we do not have 2-bedroom units at Citrus Place but we do have an inside theater. Our happy, experienced staff, signature programming, and invigorating culture of care provide dependable, high-quality services that meet residents' individualized, daily needs. In fact, based on resident and family input we were named "Best of Senior Living 2022" community by A Place for Mom! We're also proud to be ranked in Fortune magazine’s top 25 “Best Workplace in Aging Services” since 2020 and certified as a Great Place to Work© since 2018.

August 22, 2022

By David

I visited this facility

Citrus Place had a good price point and a very good staff. We liked the apartments. They had a pool, a game room, and an exercise area. It was clean and well taken care of.

Provider Response

Thank you so much for touring Citrus Place. We appreciate hearing that you found the community to be a good value, well-maintained, friendly, and the amenities robust.

August 21, 2022

By Diane

I visited this facility

I went to Citrus Place. I put a deposit down. I love the place. Mom and Dad will move in at the end of the month. I walked in and the people that I saw that lived there all looked nice and neat. There was a group hanging out watching TV. I like the security there. Whoever designed the place, knew what they were doing. It was aesthetically pleasing and very relaxing. The place is spic and span. Right off the bat, I looked, and I thought, 'Yeah, this looks nice.' The staff so far is excellent, and I just like the whole setup. I thought I was lucky to get my parents in. My dad needs the care, and my mom can stay with him, and he'll have the necklace. When he needs something, there's an aide on his aisle, and they'll come and help him. My understanding is that they're very quick and so that's what I'm looking for. My mom needs a break, but they need to be together because my dad would be lost without her. This allows, I think, the best of both worlds. The staff was extremely helpful. I like the setup that they'll be able to get up, get dressed, and go down and have their breakfast, and in that setting, I thought, this would be good for my parents to get up and go down the hall. Another thing I like, my dad is a veteran, and they have a veteran wall of all the veterans that currently live there. And as they passed on, they don't take the pictures down, they raise them above, so they're higher. These guys and women have passed on, but they're still being honored, and I like that.

Provider Response

Thank you so much for sharing your experience with Citrus Place. It's heartwarming to know that Citrus Place is the inviting, clean, friendly environment you were seeking and that we offer just the right balance of care your parents need. We thank your father for his service and are grateful to honor him and the other veterans in our community. We're pleased to welcome all of you and your parents to the Citrus Place family.

May 26, 2022

By Beverly

I visited this facility

Citrus Place is an older facility, but it's been updated. I toured the assisted living and the rooms are much more spacious than most of the newer facilities. It's clean too. The staff appears to be knowledgeable and caring and all of those things that you want them to be. Their exterior areas are nice. I was trying to get my son and daughter-in-law down here well before they needed to be, but they weren't coming, so I gave up. They have lots and lots of amenities. I don't remember particularly what but I know they did. It was deep in COVID at the time so many things that they had listed as amenities, they weren't doing and that's not their fault. They had a large living room area and a large dining room. It's a large facility with multiple buildings. They had all the usual activities like bingo and card games. They had some music events and they had trips scheduled. They had religious services too and the same thing everybody has.

Provider Response

Thank you so much for touring Citrus Place. We're pleased to hear that our newly renovated spaces, amenities, and services had such a positive impact on you. Our dedicated and knowledgeable team members are available when you and your family are ready to come by again -- or if there are specific questions we can answer for them as you explore your options in senior living. We're here to be of help! Thank you again for visiting and your kind words about our community.

April 10, 2022

By Johnny

I am a friend or relative of a current/past resident

The Citrus Place has been very good. My dad is in their assisted living. I've only been there twice but it was very clean and had very nice people. They are very cordial, very helpful, and sweet. I felt good energy from them and the location. To the best of my knowledge, he has tried their activities and he likes them. So far, he has tried things he can get into like bingo.

October 15, 2021

By Debra

I visited this facility

We went to Citrus Place. It was good. It had the emergency button all the time. It had a step-over bathtub, which was a problem, but it did have a balcony, and a patio, which was nice. This one has a pool, definitely has a really nice setup pool area. When you walk in, you kind of walk right into their bistro, which is kind of different, but it's a cute little bistro, and visitors can meet there with their loved ones. That's kind of nice, and they had a nice sitting area.

Provider Response

Debra, Thank you for your review. It sounds like you visited our Independent Living neighborhood, as we currently have a model apartment with a full tub, which is not how these apartments typically are - most have a cut down, low step in to the tub, but on rare occasion we are asked for a full, traditional tub so we offer one unit with that configuration. We have some apartments with ADA roll-in showers too, and all of our Assisted Living and Connections for Living (memory care) apartments are the lower walk in style. We appreciate you're taking time to visit us, and sharing your experience - if we can every be of any help to you or your family, we're here for you!

September 11, 2021

By David

I visited this facility

We've decided to go with Citrus Place for my mom. We have not moved in, but went to see their assisted living. They were very, very gracious, and very pleasant. They gave us a nice tour, explained how things work, and gave us a brochure. It was a nice visit. They gave us menus, they showed us what the meals looked like, and they offered us a chance to eat. My mother didn't really want to eat that day at that time, it was earlier than we normally eat. They were all just very pleasant, very helpful, and they seemed genuine, really wanting to help.

July 05, 2021

By Christine

I visited this facility

Citrus Place was really nice. It was so cute. I loved their apartment. There was someone that I went around and toured with and she was the nicest person. I really liked her a lot. The rooms were nice, good-sized, and I liked that they had a balcony in it. I just liked everything they had to offer there. My grandfather is a veteran and I remember that they had a veteran's wall, and I thought that it was really nice for them to have good memories. They provide good care and it made me think that when one of my family will move there, it would be like the right people to be around with. The staff is so good and pleasant. It would be a nice place for my grandparents to live.

Provider Response

Thank you for touring Citrus Place. We're so pleased to hear our community and team members made such a positive impression on you. It's our goal to provide a warm, welcoming environment and services and amenities that enhance lifestyles and promote wellness. We hope it's the place your grandfather would truly enjoy calling home. Until then, we thank your grandfather for his service. Please don't hesitate to be in touch if we can answer any questions. We are here to be a resource to you and your family. Thank you again for visiting Citrus Place.

January 19, 2021

By Janet

I visited this facility

I visited Citrus Place. I would rate the rooms and the dining area a generous 3 out of 5. I was not impressed. The room was not spacious, and there was trash in the hallways. I wasn't impressed with the staff as well.

November 26, 2020

By Gloria

I visited this facility

I went to look at Citrus Place before when I was looking for a place for my sister. I liked it. It was very clean. Of course, it was pre-COVID. It was a couple of years ago. We were looking for respite, and they provided respite on a weekly basis. The staff was very nice. We looked at a studio at that time for my sister and it was pretty small. The rooms were nice and clean. We entered where the dining area was and it was set up very homey. There were tablecloths on the dining room tables. It was very nice. At that time, the food was very good. It was really nice. It was a restaurant-type atmosphere where you could order off the menu and they would give you choices. That was nice, too. The staff were very nice and friendly. The facility was very clean, but older.

June 29, 2019

By Rick

I visited this facility

I liked Welbrook Arlington. It was pretty nice, and what I liked is that even if one of your parents is in assisted living and one in memory care, they could still have meals together. The model room seemed pretty nice. My aunt was sharing a room with another person, I think to help with the cost. I liked the dining area, I liked how the 2 facilities are connected, and everybody was friendly and helpful. It was close to my work. The staff was pretty hands-on. They had a nice outdoor area where you could stroll around, and they even have a pool you could use in the summertime too, so that was pretty cool.

Provider Response

Thank you so much for your kind words about Welbrook Arlington. We're pleased to hear you found the community warm, inviting and helpful in bridging family connections even when care needs differ for spouses. We appreciate hearing that you found the services and amenities ample and professional staff caring and friendly.

June 19, 2019

By Cindy

I visited this facility

I would recommend Welbrook Arlington over the other places. It's an awesome place, and very nice. The staff was amazing, very caring, and sympathetic. It would have been a really nice place for my mother, and we would have chosen that for her.

Provider Response

Thank you for your kind words about Welbrook Arlington. We're so pleased to hear it made such a wonderful impact.

November 29, 2018

By Donna

I am a friend or relative of a current/past resident

I have friends who live in Welbrook Arlington and we visit them often. It's an excellent community, but they had no vacancy except in the nursing portion. I'm very pleased with them, and they're not that much more expensive. Both of my friends have 1-bedroom apartments, and I like them better than the studios. They were excellent. The food is very good, and they have a very classy dining room. You walk in and it's elegant, and that really makes an impression. It's the same feeling when you're dining out, like when you're going to dine at a restaurant. The staff is wonderful and they're very good with my friends. They also have a really good schedule of activities, and they really know how to cater to people. They hire people to come in and perform, so the residents have a lot to do and they can choose a different activity every hour.

Provider Response

Comments like this make our day! Thank you for sharing your experience with us. We look forward to continuing to serving your friends -- and you when you visit. We appreciate all the kinds words about our welcoming environment, dining program, caring and professional staff, activities and more.

January 17, 2018

By A Visitor

I visited this facility

Welbrook Arlington is a little old and not very home-like. They have popcorn ceilings and things like that, and it wasn't very inviting. They have a swimming pool, daily trips, Bingo and games, exercise, and so on. I looked at the food and it didn't look as nice as the food in my parents' current community.

April 25, 2017

By Terri263824

I visited this facility

Welbrook Arlington was very nice and pretty. The staff was very nice. The dining area was very nice and a good size. The room was very nice. They were playing bingo. They had an exercise area, a dance area, and a room where they could paint or do whatever.

Provider Response

Thank you so much for sharing your positive experience in touring our Welbrook Arlington community. We're thrilled to hear you found it so nice, and enjoyed our dining and activity programs. Please don't hesitate to call us if you have any additional questions while you're reviewing your senior living options.

April 19, 2017

By Dennis244123

I visited this facility

Wellbrook was very nice, well kept, and one of the best that we've seen. It had lots of activities. The people were very friendly and cordial. The facilities were extremely well kept. The rooms were a nice size. They provided everything.

Provider Response

Thank you so much for your kind words about Welbrook Arlington. We're pleased to hear you found the environment to be warm, inviting and well kept. So nice to hear that our community is "one of the best you've seen!" Please don't hesitate to call us if you have any additional questions as you explore your senior living options.

December 05, 2016

By Cindy483314

I visited this facility

Welbrook Arlington was pretty nice. It looked almost like a hotel. It had no smell, and it was very clean. It had very friendly staff who greeted me right away. It offered bingo, arts and crafts, puzzle nights, karaoke nights, and outings that they have to sign up for. The staff was very informative, open, and willing to answer any question. They would provide transportation going to the doctor's appointment. They had a workout room, a PT room, and a cafeteria area.

Provider Response

Thank you for your kind words and review of Welbrook Arlington. We’re so pleased to hear you had such a positive experience when you toured our community. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve.

September 18, 2016

By Happy at last

I visited this facility

Clean,beautiful,wonderful staff,wonderful care, I can finally put my mind to rest, knowing that my parents are in "loving hands"

September 11, 2016

By beverly323706

I am a friend or relative of a resident

We chose Welbrook because it had the best facility for the best price. So far, he’s been there since July, and it’s been great. It’s very clean.

February 15, 2016

By Anonymous Reviewer11

I visited this facility

Welbrook Senior Living Arlington is outstanding. It is a superior facility. I like the way the bathrooms are set up with the showers and the wheelchair accessibility. This facility is top-notch all the way. The people are just sensational. But I cannot afford it. The cost is prohibitive for us at the moment.

December 30, 2015

By Michelle117977450

I visited this facility

Welbrook was nice, and the staff was very informative. The room was clean and spacious. I did witness a couple of activities and it looked like they were well-thought out and the residents enjoyed them.

November 30, 2015

By MS5

I am a friend or relative of a resident

The best thing with Welbrook is the staff about; they are very friendly and attentive to my mother’s needs. It’s fairly modern, clean, everything is serviceable and operable. It’s almost like an extended-stay-type hotel room. There accommodations are well-maintained. The building in general and the rooms are very well-maintained as well. The dining setup is very nice. Multiple selections per meals on a daily basis and weekly menu change. They also have the ability to do room service, which is quite nice. They have numerous activities. I am extremely happy with everything, and so is my mother.

November 15, 2015

By Michelle115950850

I am a friend or relative of a resident

What I like about Wellbrook Senior Living is that it has assisted living and memory care in the same building. The food is good, but their dining area needs to be bigger. The place is clean.

August 15, 2015

By Sheryl13

I visited this facility

Welbrook Senior Living was our favorite. We really liked it. It was clean and spacious. They had outdoor patios and a nice dining room. They had arts and crafts. They had a movie theater and a hair salon. They allowed pets.

July 14, 2015

By Cheri15

I am a friend or relative of a resident

I really like Welbrook. The facilities are all new because it is newly remodeled, and they do not have very many residents. It seems very peaceful, and I think it will be good for my mother. She kind of grew with it as they are adding patients in. She has a very lovely large room that we are able to decorate ourselves. We bring her things and decorate it so it is homey. The main rooms are nice also. I think the staff is doing a good job. They are very helpful. The food is good, and she seems to like it. I don't have any issues with the food. I think it looks like pretty nice. The dining area is very nice. She eats with all the other ladies, and it is like eating in the restaurant. They have activities. They play domino and bingo. They can watch TV if they want in the living room area. They usually play games. They can go out in the garden and water it if they want or go on walks out there. What impresses me most is the peacefulness. It seems very quiet and peaceful. They have a code to go in the door so that no one can wander. It is very secure.

July 03, 2015

By Caring110299250

I visited this facility

My experience at Wellbrook was satisfactory. It was exceptional in one way where the residents were very cohesive and very group-oriented. They have pets, and I like how pets were involved in their therapy. They have yards for their pets and care for their pets, so it was unusual in that sense, but effective. The rooms were spacious. I ate there, and the food was good. It was different everyday. It had varied nutrients. They have field trips, games, and water aerobics. Security was very good too.

May 15, 2015

By Caring107019050

I visited this facility

Wellbrook Senior Living was our top choice. The facility is open and almost like a hotel environment. Their rooms are the most spacious ones I have seen, and I like their setup the best compared to other facilities. The place seemed clean and nice. The staff answered all my questions, and they also followed up with me.

April 27, 2015

By Caring105639350

I am a friend or relative of a resident

We have my mother moved into Wellbrook. This was actually a place that my sister knew from a friend of hers, so it was like the first one we happened to drive by and look at. The reason we chose it was my mother because they let her have both her dogs. From the information I got from other places that sent me emails, they only took one small pet, and she had two. The other nice thing really when we went and then saw the apartment was that they had a little sink, a refrigerator, and a microwave. I don't know if the other ones did or not, but she liked the fact that she can have a frozen dinner or something if she doesn't want to go to the dining room. She hasn't been to anything yet; she's only been there a couple of weeks, but they have an art studio, and they take them to the different restaurants and movies. They also have the usual bingo. They do have an option where you can have them manage her medication, her doctor's visits, and everything, but she is managing her medication, so we are not using that service right now. One other thing that is totally different is their point system. The services go by so many points, and that's where the cost is. Whereas I noticed in some of the brochures that other places sent me, there was just a flat fee for these things that they did whether you needed all of those things or not. The staff is nice overall. I think it is a fairly new place, so there are still some training issues that are going on. There have been a couple times when they forgot to take her to dinner, and we were there, but she does have a pendant that is like a medical alert thing, so that she can call them. I don't know if it’s the transition or training thing or what happened that they forgot her, but they are working on that. So they were responsive to our concern.

April 27, 2015

By Caring105811350

I am a friend or relative of a resident

We first toured Welbrooke without our relative, and we were very impressed by everything that they offered, so we brought her back for a visit. At first, she was reluctant because it is quite an adjustment, but then the staff was so excellent in following through and understanding her hesitancy for the move and eventually, with their help, she made the move, and it has been great. They have so many activities during the day. They have a choice of 3 different dining rooms that have chefs. They have tablecloths and a menu on the table. They can also eat in their room, which is a lovely little apartment with a balcony. She can have her own furniture and decorate it the way she wants it. Pets are included though she didn't have a pet. There is a pool, a spa, a little putting green, a beautiful art room, and a separate craft room. Near the dining room, they had bingo or different exercise classes. The calendar is so full, and there is something for everyone. They were all extremely friendly and welcoming to her. We feel that Welbrook fits what our relative needs, and it is the perfect place for her.

February 11, 2015

By Deb26

I visited this facility

I visited Welbrook, but I was not happy with them. I do not have anything bad to say about them. I just was not as impressed with them as I was with the other places I went to. I do not like the area that it is in. It was nice. They had a little pool that looked like a hotel pool, but they did not have anything that can help those who are handicapped to go in and out of it. It also smelled really bad. The rooms were really nice, and the staff was really nice as well, but it seemed like it was full of people, and it did not seem as personal as the other places.

February 09, 2015

By Caring101598150

I visited this facility

I liked Wellbrook because it was light, cheerful, and seemed to be well-managed. I have already recommended the facility to some of my friends. I looked at the menu, and they had a varied menu. They have card games, crossword puzzles, and church; they had a variety.

December 06, 2014

By Patsy10

I am a friend or relative of a resident

My experience was excellent at Welbrook Senior Living Arlington. They were very receptive, very knowledgeable, and very helpful. My friend lives in a studio apartment and has been there for about three months now. I recommend it highly. It is in a good area and is within walking distance to grocery shopping. They offered all the things that we needed. The staff were very helpful. They listened to what we had to say, and they recommended different options.

June 17, 2014

By John86201850

I visited this facility

We were impressed with everybody at Welbrook Arlington Senior Living, and I liked them. We were treated well. We tried their food, and it was good. They had nice apartments. However, they didn't have any two-bedroom apartments.

November 30, 2013

By Jeannine2

I visited this facility

Welbrook Senior Living had made a lot of changes. But it was a very affordable middle class facility. The rooms were nice and large. A one bedroom was usually around $2,000.00 with three meals a day, seven days a week; laundry and cleaning service. The facility itself, the building and the set up was pretty good. It was open and bright. It was a nice place. The staff and the residents were very friendly. They had activities. It was a pretty good place to go to.

November 10, 2011


I visited this facility

Section 8 accepted! They call this place the spa. Miami Beach decor. Nice apartments with common dining room for your pleasure. Well maintained grounds. You may bring your pets too!. They have a van to provide transportation to your appointments. Activities and trips available!! Attentive housekeeping staff. This in an Assisted Living Facility. Special programs for Veterans!! Check out their website or give them a call!!
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Independent Living Reviews for Citrus Place

October 26, 2021

By ReviewerRD#101721k

I visited this facility

Citrus Place was nice. It wasn't as comprehensive as the other facility, and it didn't have any freestanding houses, but it has a lot of really nice apartments and amenities for the seniors. The physical appearance was very nice. They took me out to a backyard area or a courtyard, and it was like a grassy area between the buildings. A lot of people like to go out there to stroll, to sit, and to walk their pets. The staff I interacted with was very nice. It's not as independent as the other one. They have apartments there for people who didn't require assistance, but you would expect to eventually.

June 03, 2021

By Alida

I visited this facility

The staff at Citrus Place was very, very nice and knowledgeable. I checked their menu; it's extensive, it's gourmet, and it's all very nice. It was a very nice facility. The rooms were just normal. They have studios, one-bedrooms, and two-bedrooms, and they're all very clean.

Provider Response

We’re so pleased to hear you had such a positive experience at Citrus Place. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve. Thank you for sharing your experience and letting us know you enjoyed our dining program, knowledgeable team members and home-like environment.

February 18, 2021

By Tammie

I am a friend or relative of a current/past resident

I had a brief introduction to Citrus Place, but it seemed nice and friendly. Like the independent living seemed comfortable, my friend seems like they're in their own apartment. I also visited my friend in the dining room while she had her lunch. Her daughter and grandaughter used to come and eat with her there, they said they had good food. It was a community dining area. It looked like they provide a daily outing ride, it seemed that they had some type of activity program. I guess the value for money is OK. It's expensive for that kind of care, and I think it's high.

April 17, 2020

By Janice

I visited this facility

I went to Welbrook Arlington. The person who did the tour was great, but the bathrooms were not accessible by wheelchairs, and to get an ADA restroom, you have to pay $600 more. The dining area looks very pleasant. They had movies, crafts, and lectures, too.

March 08, 2019

By Raul

I am a friend or relative of a current/past resident

My friend moved into Welbrook Arlington. The staff is very helpful, the place itself is nice and clean, and it seems to be very well-run. We're very pleased with the decision we made. There's a library with lots of books, they have live entertainment that they schedule often, and they have exercise class. There's a lot of activities that they have posted on their monthly calendar, there's a lot for everybody to do. They also have a bus that takes people shopping or on outings. We settled on this community because if my friend's condition changes, they have different levels of care without having to move her to another place. The community is very secure, the food is good and the staff is very helpful. They cover all the basics.

April 06, 2018

By Bob

I am/was a resident of this facility

I was a resident of Welbrook Arlington, but it was too expensive for me, although I think they do a relatively good job. There's a lot of complaints about the food, but institutional food was never going to be like home cooking. They had quite a few activities for the residents, like Thai chi, aerobic classes, poker, games, and entertainers that came in periodically. They also had trips to the local casinos and organized lunches for the residents around the area, and that's just part of it. I think the place was secure and well-maintained. They had an arts and crafts room, library, pool, and so on.

February 27, 2018

By Karen

I visited this facility

Welbrook Arlington was welcoming and pleasant. The cleanliness could be a little bit better, but the utility rooms, dining room, and the areas where they have activities were very clean. They had a salon, a lovely dining room, a lovely patio, a room to walk, and a movie theater. The staff was very warm and friendly. They have quite a few amenities. They offer painting art lessons and have an art room for those who are independent. They also have an area for games and do shopping trips.

Provider Response

Thank you for your kind words about Welbrook Arlington. We're so pleased to hear that you felt welcome and enjoyed all the amenities, programming and friendly staff. At MBK we endeavor to complete each task - large or small - with a passion for excellence. Thank you for letting me know that our experienced caring associates at Welbrook are fulfilling that mission

July 17, 2017

By Jason

I visited this facility

Welbrook Arlington was clean, they had lots of activities, and lots of options from independent to assisted to memory care. They had a belly dancer and a carnival type thing going on the day I was there. The calendar showed major activities most days. They invited me to come back for lunch and bring my by mother anytime.

Provider Response

How wonderful to hear that you found Welbrook Arlington to be so inviting and full of activities. As part of our company purpose at MBK Senior Living, we strive to exceed the quality, service and care expectations of those we serve. We hope to have more opportunities to do so for you and your mother in the future. Please do bring her back anytime to enjoy lunch in our dining room. Thanks for sharing your experience.

December 05, 2016

By Linda230200

I visited this facility

I was very impressed with Welbrook Arlington. The staff was very helpful and accommodating. Overall, the entire place including the food was good. The apartment was very clean with new carpet and paint. The cabinets in the kitchen area looked a little antiquated, but it had a good smell to it. There were lots of activities that were very appealing. Considering what I know about pricing in the area, I think theirs was reasonable. I would absolutely recommend this place.

Provider Response

Thank you for your kind words and review of Welbrook Arlington. We're pleased to hear that our associates were helpful and that you found the community clean, inviting and its offerings a very good value. We truly look forward to serving you!

May 03, 2015

By vacationsrfun

I am a friend or relative of resident

I have a parent in independent living for over 3 years. At first move in it was great! Very "homey" staff seemed like family. Food & dining very good. Then things started to change. The bank took over and fired most of the long term management. We started noticing cutbacks in everything, staff, quality of food, housekeeping etc. The facility sold and new ownership and management held meetings and made promises of renovations and improvements. All the while rents continued to climb and costs to residence for little things like a delivered food room tray continued to rise. The major renovation was very disruptive with cost overruns and delays. The security gates were removed. This leaves the facility open to intrusions 24 hours a day to two separate buildings. No one monitors the CCTV cameras. Due to this and other expenses, more staff turnover, staff cuts, degradation of food quality @ times was unedible. Complaints to management fell on deaf ears. The response "we are working on it". Several times dining room service would take 1 to 1 1/2 hours to receive food at the table. Complaints to management: "we are working on it." The one renovation that was necessary was to install overhead fire sprinklers, the rest of the renovations did not add any benefit to the residents. In fact, it was a waste of money. The quality of service & dining has suffered tremendously. I complained of some "unethical" billing practices and threatened to report if changes were not made. If things do not show any further improvement within 90 days I will be looking for another facility for my parent.

December 23, 2014

By Caring103348050

I am/was a resident of this facility

The staff members of Welbrook Senior Living Arlington are all caring, attentive, and patient. I like it here very much. We do have a number of daily activities such as crossword puzzles and card games. The dining room and the food are excellent.

October 19, 2014

By Cynthia M

I am a friend or relative of resident

Rents will be going up significantly over the next year due to new ownership and to pay for the cost of renovations. Family member has lived her for 2 years and staff turnover is high and management really doesn't listen to the tenants.

September 26, 2014

By Caring84183550

I am/was a resident of this facility

Welbrook at the time had the most things on my list, but things have changed a lot, as they were undergoing a major renovation when I moved in. It seems very difficult the first six months. The contractor did things wrong and they had to be done over again. It was an absolute mess. I was in a temporary apartment in the assisted living because there wasn’t anything available to fit my needs in the independent living building, but eventually, miraculously, they found a 1-bedroom and made an offer to stay We have three meals a day provided, and most of the food choices are pretty good. I happen to be lactose intolerant, so there are times I can’t eat what they have on their menu. We have a microwave only in our apartment, so I can’t cook anything here in my apartment, nothing major of any kind. They have a number of activities every day. Communication from the staff to the residents is very poor; decisions are made that we have no input on, and that is my biggest concern.
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Memory Care Reviews for Citrus Place

February 28, 2019

By K

I am a friend or relative of a current/past resident

My mother was a resident of Welbrook Arlington. It was a nice community. The staff was really helpful and we liked it a lot. I also really like the facilities. The staff was very accommodating and attended to what our mother's needs. Her room had a living room, a bedroom, a large bath, carpet and we could decorate how we wanted it to. We brought over furniture she had at home. They had games and activities during the day, throughout the day. They have meals. The staff would bring the memory care patients over to the assisted living side for certain activities, and to get out.

Provider Response

As one of our core principles, we embrace open communications. Thank you for yours! We appreciate hearing that our dedicated team members, provided you and your mother with such a wonderful experience. We are happy to be of service to you both!
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Questions about Citrus Place

Describe the overall population of assisted living residents at Citrus Place. What is their average age? What are their favorite things to do?

Average age is 84. Lots of music lovers, card-players and on-the-go folks that enjoy going to museums, casinos and special restaurants.

What programs or activities does Citrus Place offer to enrich residents' well-being?

A diverse and evolving wellness calendar of activities that engages and invigorates, intellectually, physically, educationally and spiritually. Our residents also benefit from chef-prepared cuisine and we actively participate in Yoi Shigoto "the good work" - which gives back to charities and causes in the Riverside area.

What places are near Citrus Place or within walking distance for assisted living residents to enjoy?

Shopping and the Jefferson Elementary School is across the street

What transportation services does Citrus Place offer to assisted living residents?

Our residents enjoy getting around in our safety-adapted motor coach and a comfortable mini-van.

What makes the chef or dining program at Citrus Place exceptional? What kind of menu can assisted living residents expect?

Nutritionally-balanced seasonal menus, as well as unique dining experiences through action stations, themed dinners and a signature brunch on Sunday.

What safety features or security measures does Citrus Place offer to assisted living residents?

All apartments have safety-adapted bathrooms, with an emergency alert system in each unit. Hallways are lined with supportive handrails. Interior courtyards offer a secure park setting.

How does Citrus Place keep residents' families informed about their loved ones?

Monthly newsletter and Voice Friend technology - which allows family members to determine how they receive updates.

If Citrus Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet friendly accepting dogs, cats, birds and fish. We now have a dog park.

What ongoing senior care training does the staff receive?

We are continually training our staff.

Describe the overall population of independent living residents at Citrus Place. What is their average age? What are their favorite things to do?

Our independent residents range from their 70's to their 100's. They love our daily exercise programs, swimming in our outdoor pool, hanging out with friends in our whirlpool, and enjoying happy hour.

What places are nearby for independent living residents to enjoy?

Riverside Plaza is a couple miles away from community.

What are some recent off-site events that the community activity director at Citrus Place has organized?

Due to COVID we haven't had many off-site activities lately

What transportation services does Citrus Place offer to independent living residents?

Our shuttle bus goes within a 10 mile radius of the community.

What makes the chef or dining program at Citrus Place exceptional? What kind of menu can independent living residents expect?

We offer our residents breakfast, lunch and dinner in our dining room. They have 2 entrees to choose from during lunch and dinner. We also have an Always Available menu as well with sandwiches, salads and of course breakfast items

What common areas are available for independent living residents?

We have Movie Theatre, our Activity room, Beauty Shop, Bistro, Dining Room, and our Outdoor Pool and Whirlpool.

If Citrus Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have our outdoor courtyards as well as a new Dog Park with fenced in area.

What safety features or security measures does Citrus Place provide to protect residents who wander?

We have the WanderGuard system installed in our community.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Once a resident is established at the community, assessments are conducted every 6 months unless their condition changes with a hospital visit, etc.

How does Citrus Place keep residents' families informed about their loved ones' health?

We stay in constant contact with families about their loved ones and always contact families in case of emergencies. We have a Voice Friend Message system to keep families informed as well.

Describe the neighborhood around Citrus Place. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are in a residential neighborhood and Jefferson Elementary is across the street.

Is Citrus Place affiliated with a hospital if more care is needed?

We recommend the local hospitals close to the community including Riverside Community, Parkview Hospital and Kaiser Riverside.

Costs for Citrus Place in Riverside, California

Cost of Assisted Living

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Cost of Independent Living

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Services and Amenities of Citrus Place in Riverside, California


  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $5240/month
  • Independent Living Starting At: $2830/month
  • Memory Care Starting At: $5300/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Spa
  • Features Extra: Library, Movie Theater, Game Room, Resident Art Studio, Parlor/Bistro

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Minimum Age: 62
  • Pets: Yes

Range of services

  • Physical Therapy


  • State Licenses: 336426242
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About Citrus Place in Riverside, California

Centrally located in the historic city of Riverside, California, Welbrook Arlington is a full service senior living community that offers a continuum of care within a serene campus setting. There are plenty of opportunities to enjoy outdoor California living at Welbrook including our manicured grounds with mature trees, plentiful walkways, courtyards with fountains, pool, spa and putting green. The community is also close to shops, restaurants, local parks and medical offices.

What sets us apart is the way we work together with residents and families to build relationships, share expertise and enhance quality of life - everything to make you "feel at home".

What Makes Us Special

Welbrook Senior Living offers a complete continuum of care from Independent Living to Assisted living to Memory Care. Our beautifully landscaped campus offers lush areas for walking and enjoying the outdoors. We offer large living areas to meet with your family and new friends and enjoy a variety of activities 7 days a week. Please call us for a complimentary lunch and tour We are looking forward to meeting you.

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Citrus Place

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