Citrus Place

Offers Assisted Living, Independent Living, and Memory Care

61 Reviews

2016

$$$$

7858 California Ave

Riverside

92504

Citrus Place

https://d13iq96prksfh0.cloudfront.net/cdn/photos/380401/730x450%23.jpeg

4.4 61

Sandy 2023-07-06 Citrus Place was more upscale. Everybody was happy and everybody was talking to everybody else. It was like a community. It was nice. It's above mom's pay scale type, but I wouldn't mind living there, because it was nice. There's a lot of community involvement and they did a lot for their residents like celebrating their birthdays. It was very colorful and very open. There were a lot of people together. Some were sitting outside as a group and were chit-chatting. A lot of them had their dogs with them, and they were dressed up for the 4th of July shirts and even the dogs had some scarf on for the 4th of July. It was a very positive thing. They showed us one available room and it was nice. I liked it. They decorated it just to show how it looked with furniture. The only thing my husband noticed was inside the shower, the handles and things like that needed to be replaced, but other than that, it was very nice. It was something that I would like if I had to move to a place like that. It was really a cute little one-bedroom apartment and they're very friendly, very professional, and very sweet. We got along really well. They offered us meals, but we declined because we had something else to do. I had a drink though. They had water out there by their dining area. They had watermelon water and I like that you could serve yourself. When we left, Aurora gave us a box of three lemon cookies, which was very nice and very unexpected. They were delicious. I visited this facility

5 5 1

Jennifer 2023-05-11 Citrus Place got everything. They have exercise classes, a beauty salon, and a movie room. They have an on-staff chef, kind of restaurant-style serving. The facility was beautiful. The staff during the tour was excellent. They offered a meal to me, and I declined. One of the going-away gifts that they gave me was a box of cookies, and they were excellent. I visited this facility

5 5 1

ReviewerRD#02192023s 2023-02-23 I like Citrus Place. It was not too big and not too small. It's just right as far as the general size. It wasn't that far to the dining room from any of the rooms, and there were fewer people that you'll be running into through the day. The number of residents was not too large and not extremely small either. They had some neat-looking activities. When we got there, they had a special exercise class. They were sitting in their wheelchairs, and they were using these plastic bands that stretched. I also saw the balloons left over from when they had been exercising, like hitting the balloons around. It looked interesting. I was very highly impressed with the staff who helped me. We're not going to use it because it doesn't have two-bedroom, two-baths. But there's nothing wrong with that. We didn't taste the food, but I saw the menu. They have a separate breakfast, lunch, and dinner menu, and then they have all-day all the time stuff from 7:00 a.m. to 7:00 p.m., and it looked really good. They gave us some cookies and those were good. I visited this facility

5 5 1

Susan 2022-11-13 The people at Citrus Place were very nice. It's a big place, and almost like you're in a hotel. It's two stories. You have a little apartment when you're in assisted living. Some rooms are upstairs and they have a balcony, while the ones that are downstairs have a little patio. There's a really good view out the windows. The grounds are nice. They have very long halls, but they said they would accommodate you in a wheelchair. They are really attentive to the residents. A lot of residents kept their doors open, and I saw some of them walking around. They have a dining area, which is really big and nice. The one who gave us the tour was Aurora, and she was very nice. There's a couple that lives there that is 100 years old that just celebrated their wedding anniversary, and I think that it's so neat. They have a lot of activities, entertainment coming in, and things like that. They have a pool, a salon, a podiatrist that comes in, and someone to do manicures and pedicures. I visited this facility

5 4 1

Richard 2022-10-06 I've toured Citrus Place. It was not as modern nor new as the other one I visited. The apartment themselves were dated and not as nice on the inside, and the courtyard was also not as nice. It was just an older facility and the other facility was newer. The staff was very helpful and very courteous. There's nothing wrong with the place, it was almost the same amount of money per month as the newer place I toured, but it was just 20-plus years older. They had studios, 1-bedrooms, and 2-bedroom units. They had a lot of activities for the people, but they did not have an inside theater. The courtyard was nice and they had a pool, but the pool was not as nice. The staff were very nice people and very professional. I visited this facility

5 3 1

David 2022-08-22 Citrus Place had a good price point and a very good staff. We liked the apartments. They had a pool, a game room, and an exercise area. It was clean and well taken care of. I visited this facility

5 4 1

Diane 2022-08-21 I went to Citrus Place. I put a deposit down. I love the place. Mom and Dad will move in at the end of the month. I walked in and the people that I saw that lived there all looked nice and neat. There was a group hanging out watching TV. I like the security there. Whoever designed the place, knew what they were doing. It was aesthetically pleasing and very relaxing. The place is spic and span. Right off the bat, I looked, and I thought, 'Yeah, this looks nice.' The staff so far is excellent, and I just like the whole setup. I thought I was lucky to get my parents in. My dad needs the care, and my mom can stay with him, and he'll have the necklace. When he needs something, there's an aide on his aisle, and they'll come and help him. My understanding is that they're very quick and so that's what I'm looking for. My mom needs a break, but they need to be together because my dad would be lost without her. This allows, I think, the best of both worlds. The staff was extremely helpful. I like the setup that they'll be able to get up, get dressed, and go down and have their breakfast, and in that setting, I thought, this would be good for my parents to get up and go down the hall. Another thing I like, my dad is a veteran, and they have a veteran wall of all the veterans that currently live there. And as they passed on, they don't take the pictures down, they raise them above, so they're higher. These guys and women have passed on, but they're still being honored, and I like that. I visited this facility

5 5 1

Beverly 2022-05-26 Citrus Place is an older facility, but it's been updated. I toured the assisted living and the rooms are much more spacious than most of the newer facilities. It's clean too. The staff appears to be knowledgeable and caring and all of those things that you want them to be. Their exterior areas are nice. I was trying to get my son and daughter-in-law down here well before they needed to be, but they weren't coming, so I gave up. They have lots and lots of amenities. I don't remember particularly what but I know they did. It was deep in COVID at the time so many things that they had listed as amenities, they weren't doing and that's not their fault. They had a large living room area and a large dining room. It's a large facility with multiple buildings. They had all the usual activities like bingo and card games. They had some music events and they had trips scheduled. They had religious services too and the same thing everybody has. I visited this facility

5 4 1

Johnny 2022-04-10 The Citrus Place has been very good. My dad is in their assisted living. I've only been there twice but it was very clean and had very nice people. They are very cordial, very helpful, and sweet. I felt good energy from them and the location. To the best of my knowledge, he has tried their activities and he likes them. So far, he has tried things he can get into like bingo. I am a friend or relative of a current/past resident

5 5 1

Debra 2021-10-15 We went to Citrus Place. It was good. It had the emergency button all the time. It had a step-over bathtub, which was a problem, but it did have a balcony, and a patio, which was nice. This one has a pool, definitely has a really nice setup pool area. When you walk in, you kind of walk right into their bistro, which is kind of different, but it's a cute little bistro, and visitors can meet there with their loved ones. That's kind of nice, and they had a nice sitting area. I visited this facility

5 5 1

David 2021-09-11 We've decided to go with Citrus Place for my mom. We have not moved in, but went to see their assisted living. They were very, very gracious, and very pleasant. They gave us a nice tour, explained how things work, and gave us a brochure. It was a nice visit. They gave us menus, they showed us what the meals looked like, and they offered us a chance to eat. My mother didn't really want to eat that day at that time, it was earlier than we normally eat. They were all just very pleasant, very helpful, and they seemed genuine, really wanting to help. I visited this facility

5 5 1

Christine 2021-07-05 Citrus Place was really nice. It was so cute. I loved their apartment. There was someone that I went around and toured with and she was the nicest person. I really liked her a lot. The rooms were nice, good-sized, and I liked that they had a balcony in it. I just liked everything they had to offer there. My grandfather is a veteran and I remember that they had a veteran's wall, and I thought that it was really nice for them to have good memories. They provide good care and it made me think that when one of my family will move there, it would be like the right people to be around with. The staff is so good and pleasant. It would be a nice place for my grandparents to live. I visited this facility

5 5 1

Janet 2021-01-19 I visited Citrus Place. I would rate the rooms and the dining area a generous 3 out of 5. I was not impressed. The room was not spacious, and there was trash in the hallways. I wasn't impressed with the staff as well. I visited this facility

5 3 1

Gloria 2020-11-26 I went to look at Citrus Place before when I was looking for a place for my sister. I liked it. It was very clean. Of course, it was pre-COVID. It was a couple of years ago. We were looking for respite, and they provided respite on a weekly basis. The staff was very nice. We looked at a studio at that time for my sister and it was pretty small. The rooms were nice and clean. We entered where the dining area was and it was set up very homey. There were tablecloths on the dining room tables. It was very nice. At that time, the food was very good. It was really nice. It was a restaurant-type atmosphere where you could order off the menu and they would give you choices. That was nice, too. The staff were very nice and friendly. The facility was very clean, but older. I visited this facility

5 4 1

Rick 2019-06-29 I liked Welbrook Arlington. It was pretty nice, and what I liked is that even if one of your parents is in assisted living and one in memory care, they could still have meals together. The model room seemed pretty nice. My aunt was sharing a room with another person, I think to help with the cost. I liked the dining area, I liked how the 2 facilities are connected, and everybody was friendly and helpful. It was close to my work. The staff was pretty hands-on. They had a nice outdoor area where you could stroll around, and they even have a pool you could use in the summertime too, so that was pretty cool. I visited this facility

5 4 1

Cindy 2019-06-19 I would recommend Welbrook Arlington over the other places. It's an awesome place, and very nice. The staff was amazing, very caring, and sympathetic. It would have been a really nice place for my mother, and we would have chosen that for her. I visited this facility

5 5 1

Donna 2018-11-29 I have friends who live in Welbrook Arlington and we visit them often. It's an excellent community, but they had no vacancy except in the nursing portion. I'm very pleased with them, and they're not that much more expensive. Both of my friends have 1-bedroom apartments, and I like them better than the studios. They were excellent. The food is very good, and they have a very classy dining room. You walk in and it's elegant, and that really makes an impression. It's the same feeling when you're dining out, like when you're going to dine at a restaurant. The staff is wonderful and they're very good with my friends. They also have a really good schedule of activities, and they really know how to cater to people. They hire people to come in and perform, so the residents have a lot to do and they can choose a different activity every hour. I am a friend or relative of a current/past resident

5 5 1

A Visitor 2018-01-17 Welbrook Arlington is a little old and not very home-like. They have popcorn ceilings and things like that, and it wasn't very inviting. They have a swimming pool, daily trips, Bingo and games, exercise, and so on. I looked at the food and it didn't look as nice as the food in my parents' current community. I visited this facility

5 3 1

Terri263824 2017-04-25 Welbrook Arlington was very nice and pretty. The staff was very nice. The dining area was very nice and a good size. The room was very nice. They were playing bingo. They had an exercise area, a dance area, and a room where they could paint or do whatever. I visited this facility

5 5 1

Dennis244123 2017-04-19 Wellbrook was very nice, well kept, and one of the best that we've seen. It had lots of activities. The people were very friendly and cordial. The facilities were extremely well kept. The rooms were a nice size. They provided everything. I visited this facility

5 5 1

Cindy483314 2016-12-05 Welbrook Arlington was pretty nice. It looked almost like a hotel. It had no smell, and it was very clean. It had very friendly staff who greeted me right away. It offered bingo, arts and crafts, puzzle nights, karaoke nights, and outings that they have to sign up for. The staff was very informative, open, and willing to answer any question. They would provide transportation going to the doctor's appointment. They had a workout room, a PT room, and a cafeteria area. I visited this facility

5 4 1

Happy at last 2016-09-18 Clean,beautiful,wonderful staff,wonderful care, I can finally put my mind to rest, knowing that my parents are in "loving hands" I visited this facility

5 5 1

beverly323706 2016-09-11 We chose Welbrook because it had the best facility for the best price. So far, he’s been there since July, and it’s been great. It’s very clean. I am a friend or relative of a resident

5 4 1

Anonymous Reviewer11 2016-02-15 Welbrook Senior Living Arlington is outstanding. It is a superior facility. I like the way the bathrooms are set up with the showers and the wheelchair accessibility. This facility is top-notch all the way. The people are just sensational. But I cannot afford it. The cost is prohibitive for us at the moment. I visited this facility

5 5 1

Michelle117977450 2015-12-30 Welbrook was nice, and the staff was very informative. The room was clean and spacious. I did witness a couple of activities and it looked like they were well-thought out and the residents enjoyed them. I visited this facility

5 4 1

MS5 2015-11-30 The best thing with Welbrook is the staff about; they are very friendly and attentive to my mother’s needs. It’s fairly modern, clean, everything is serviceable and operable. It’s almost like an extended-stay-type hotel room. There accommodations are well-maintained. The building in general and the rooms are very well-maintained as well. The dining setup is very nice. Multiple selections per meals on a daily basis and weekly menu change. They also have the ability to do room service, which is quite nice. They have numerous activities. I am extremely happy with everything, and so is my mother. I am a friend or relative of a resident

5 5 1

Michelle115950850 2015-11-15 What I like about Wellbrook Senior Living is that it has assisted living and memory care in the same building. The food is good, but their dining area needs to be bigger. The place is clean. I am a friend or relative of a resident

5 4 1

Sheryl13 2015-08-15 Welbrook Senior Living was our favorite. We really liked it. It was clean and spacious. They had outdoor patios and a nice dining room. They had arts and crafts. They had a movie theater and a hair salon. They allowed pets. I visited this facility

5 5 1

Cheri15 2015-07-14 I really like Welbrook. The facilities are all new because it is newly remodeled, and they do not have very many residents. It seems very peaceful, and I think it will be good for my mother. She kind of grew with it as they are adding patients in. She has a very lovely large room that we are able to decorate ourselves. We bring her things and decorate it so it is homey. The main rooms are nice also. I think the staff is doing a good job. They are very helpful. The food is good, and she seems to like it. I don't have any issues with the food. I think it looks like pretty nice. The dining area is very nice. She eats with all the other ladies, and it is like eating in the restaurant. They have activities. They play domino and bingo. They can watch TV if they want in the living room area. They usually play games. They can go out in the garden and water it if they want or go on walks out there. What impresses me most is the peacefulness. It seems very quiet and peaceful. They have a code to go in the door so that no one can wander. It is very secure. I am a friend or relative of a resident

5 5 1

Caring110299250 2015-07-03 My experience at Wellbrook was satisfactory. It was exceptional in one way where the residents were very cohesive and very group-oriented. They have pets, and I like how pets were involved in their therapy. They have yards for their pets and care for their pets, so it was unusual in that sense, but effective. The rooms were spacious. I ate there, and the food was good. It was different everyday. It had varied nutrients. They have field trips, games, and water aerobics. Security was very good too. I visited this facility

5 4 1

Caring107019050 2015-05-15 Wellbrook Senior Living was our top choice. The facility is open and almost like a hotel environment. Their rooms are the most spacious ones I have seen, and I like their setup the best compared to other facilities. The place seemed clean and nice. The staff answered all my questions, and they also followed up with me. I visited this facility

5 5 1

Caring105639350 2015-04-27 We have my mother moved into Wellbrook. This was actually a place that my sister knew from a friend of hers, so it was like the first one we happened to drive by and look at. The reason we chose it was my mother because they let her have both her dogs. From the information I got from other places that sent me emails, they only took one small pet, and she had two. The other nice thing really when we went and then saw the apartment was that they had a little sink, a refrigerator, and a microwave. I don't know if the other ones did or not, but she liked the fact that she can have a frozen dinner or something if she doesn't want to go to the dining room. She hasn't been to anything yet; she's only been there a couple of weeks, but they have an art studio, and they take them to the different restaurants and movies. They also have the usual bingo. They do have an option where you can have them manage her medication, her doctor's visits, and everything, but she is managing her medication, so we are not using that service right now. One other thing that is totally different is their point system. The services go by so many points, and that's where the cost is. Whereas I noticed in some of the brochures that other places sent me, there was just a flat fee for these things that they did whether you needed all of those things or not. The staff is nice overall. I think it is a fairly new place, so there are still some training issues that are going on. There have been a couple times when they forgot to take her to dinner, and we were there, but she does have a pendant that is like a medical alert thing, so that she can call them. I don't know if it’s the transition or training thing or what happened that they forgot her, but they are working on that. So they were responsive to our concern. I am a friend or relative of a resident

5 4 1

Caring105811350 2015-04-27 We first toured Welbrooke without our relative, and we were very impressed by everything that they offered, so we brought her back for a visit. At first, she was reluctant because it is quite an adjustment, but then the staff was so excellent in following through and understanding her hesitancy for the move and eventually, with their help, she made the move, and it has been great. They have so many activities during the day. They have a choice of 3 different dining rooms that have chefs. They have tablecloths and a menu on the table. They can also eat in their room, which is a lovely little apartment with a balcony. She can have her own furniture and decorate it the way she wants it. Pets are included though she didn't have a pet. There is a pool, a spa, a little putting green, a beautiful art room, and a separate craft room. Near the dining room, they had bingo or different exercise classes. The calendar is so full, and there is something for everyone. They were all extremely friendly and welcoming to her. We feel that Welbrook fits what our relative needs, and it is the perfect place for her. I am a friend or relative of a resident

5 5 1

Deb26 2015-02-11 I visited Welbrook, but I was not happy with them. I do not have anything bad to say about them. I just was not as impressed with them as I was with the other places I went to. I do not like the area that it is in. It was nice. They had a little pool that looked like a hotel pool, but they did not have anything that can help those who are handicapped to go in and out of it. It also smelled really bad. The rooms were really nice, and the staff was really nice as well, but it seemed like it was full of people, and it did not seem as personal as the other places. I visited this facility

5 3 1

Caring101598150 2015-02-09 I liked Wellbrook because it was light, cheerful, and seemed to be well-managed. I have already recommended the facility to some of my friends. I looked at the menu, and they had a varied menu. They have card games, crossword puzzles, and church; they had a variety. I visited this facility

5 5 1

Patsy10 2014-12-06 My experience was excellent at Welbrook Senior Living Arlington. They were very receptive, very knowledgeable, and very helpful. My friend lives in a studio apartment and has been there for about three months now. I recommend it highly. It is in a good area and is within walking distance to grocery shopping. They offered all the things that we needed. The staff were very helpful. They listened to what we had to say, and they recommended different options. I am a friend or relative of a resident

5 5 1

John86201850 2014-06-17 We were impressed with everybody at Welbrook Arlington Senior Living, and I liked them. We were treated well. We tried their food, and it was good. They had nice apartments. However, they didn't have any two-bedroom apartments. I visited this facility

5 5 1

Jeannine2 2013-11-30 Welbrook Senior Living had made a lot of changes. But it was a very affordable middle class facility. The rooms were nice and large. A one bedroom was usually around $2,000.00 with three meals a day, seven days a week; laundry and cleaning service. The facility itself, the building and the set up was pretty good. It was open and bright. It was a nice place. The staff and the residents were very friendly. They had activities. It was a pretty good place to go to. I visited this facility

5 3 1

SBSW 2011-11-10 Section 8 accepted! They call this place the spa. Miami Beach decor. Nice apartments with common dining room for your pleasure. Well maintained grounds. You may bring your pets too!. They have a van to provide transportation to your appointments. Activities and trips available!! Attentive housekeeping staff. This in an Assisted Living Facility. Special programs for Veterans!! Check out their website or give them a call!! I visited this facility

5 4 1

Glenn 2023-02-18 My mom is living in Citrus Place right now. It's been a good experience, she likes the place. She likes the privacy and independence that she has, and the rooms are spacious. There are some maintenance tasks that I had to call out that seemed lacking, but recently they were remodeled, so everything's great now. They have a wide range of activities. Overall, it's been a pretty good experience. One thing she did not enjoy was that the food was not the best, it seemed like they used a lot of packaged foods to feed the residents. I've noticed that because I have actually dined there, so when I see Mom I take her out, because the food there's not that great. They do chair exercises for the seniors several times a week, they do trips, and take everyone to go shopping at different local stores. They also have a lot of special events, and those are the times where they actually have pretty good food, because it's like a special occasion, and they celebrate holidays and bring in entertainment sometimes. The admin staff at the front office are wonderful, they're great, and very helpful. I just have some concerns about the maintenance staff, because they seem a little frazzled and shorthanded. I am a friend or relative of a current/past resident

5 4 1

N. 2022-10-05 Citrus Place was nice. It was bright and cheerful. The staff stood up for me more than anything else. They were excellent ad very friendly. The rooms were also very nice and very bright. I liked that there was lots of sunlight. They have a little hair salon (which my friend was very impressed with), laundry facilities, and a pool. They have everything. The only downfall was the parking. It was tight. I visited this facility

5 5 1

Lenora 2022-04-07 We liked Citrus Place because the rooms were a nice size. My mom liked the fact that she could get to the restaurant area where all the activity was, without having to walk a long distance. The people are very friendly and they offer a lot of activities for seniors. They showed us the independent living part and the person who toured us around was very warm and friendly. She answered all our concerns or questions that we may have had, and she was very pleasant. For the rooms, they only offered a refrigerator. We have to bring the microwave ourselves. My mom said the food she had was very tasty and she liked it. I know, once she lives there, she'll find a lot of different items on the menu, and then we'll be going there to eat with her as well because family members can go and eat breakfast, lunch, or dinner with their loved ones. They have a courtyard and a swimming pool. For fitness, they do aerobics, and fitness in the swimming pool, and they have a courtyard with miniature golf shuffleboard. My mom will be having a little balcony and a little patio, once she moves in, too. I visited this facility

5 5 1

Marvin 2022-01-31 We will be moving into Citrus Place. The tour was wonderful. It was great. I like the friendliness of the place. The upkeep of the community is very, very well. The rooms are very spacious. I visited this facility

5 5 1

ReviewerRD#101721k 2021-10-26 Citrus Place was nice. It wasn't as comprehensive as the other facility, and it didn't have any freestanding houses, but it has a lot of really nice apartments and amenities for the seniors. The physical appearance was very nice. They took me out to a backyard area or a courtyard, and it was like a grassy area between the buildings. A lot of people like to go out there to stroll, to sit, and to walk their pets. The staff I interacted with was very nice. It's not as independent as the other one. They have apartments there for people who didn't require assistance, but you would expect to eventually. I visited this facility

5 4 1

Alida 2021-06-03 The staff at Citrus Place was very, very nice and knowledgeable. I checked their menu; it's extensive, it's gourmet, and it's all very nice. It was a very nice facility. The rooms were just normal. They have studios, one-bedrooms, and two-bedrooms, and they're all very clean. I visited this facility

5 5 1

Tammie 2021-02-18 I had a brief introduction to Citrus Place, but it seemed nice and friendly. Like the independent living seemed comfortable, my friend seems like they're in their own apartment. I also visited my friend in the dining room while she had her lunch. Her daughter and grandaughter used to come and eat with her there, they said they had good food. It was a community dining area. It looked like they provide a daily outing ride, it seemed that they had some type of activity program. I guess the value for money is OK. It's expensive for that kind of care, and I think it's high. I am a friend or relative of a current/past resident

5 4 1

Janice 2020-04-17 I went to Welbrook Arlington. The person who did the tour was great, but the bathrooms were not accessible by wheelchairs, and to get an ADA restroom, you have to pay $600 more. The dining area looks very pleasant. They had movies, crafts, and lectures, too. I visited this facility

5 5 1

Raul 2019-03-08 My friend moved into Welbrook Arlington. The staff is very helpful, the place itself is nice and clean, and it seems to be very well-run. We're very pleased with the decision we made. There's a library with lots of books, they have live entertainment that they schedule often, and they have exercise class. There's a lot of activities that they have posted on their monthly calendar, there's a lot for everybody to do. They also have a bus that takes people shopping or on outings. We settled on this community because if my friend's condition changes, they have different levels of care without having to move her to another place. The community is very secure, the food is good and the staff is very helpful. They cover all the basics. I am a friend or relative of a current/past resident

5 5 1

Bob 2018-04-06 I was a resident of Welbrook Arlington, but it was too expensive for me, although I think they do a relatively good job. There's a lot of complaints about the food, but institutional food was never going to be like home cooking. They had quite a few activities for the residents, like Thai chi, aerobic classes, poker, games, and entertainers that came in periodically. They also had trips to the local casinos and organized lunches for the residents around the area, and that's just part of it. I think the place was secure and well-maintained. They had an arts and crafts room, library, pool, and so on. I am/was a resident of this facility

5 4 1

Karen 2018-02-27 Welbrook Arlington was welcoming and pleasant. The cleanliness could be a little bit better, but the utility rooms, dining room, and the areas where they have activities were very clean. They had a salon, a lovely dining room, a lovely patio, a room to walk, and a movie theater. The staff was very warm and friendly. They have quite a few amenities. They offer painting art lessons and have an art room for those who are independent. They also have an area for games and do shopping trips. I visited this facility

5 4 1

Jason 2017-07-17 Welbrook Arlington was clean, they had lots of activities, and lots of options from independent to assisted to memory care. They had a belly dancer and a carnival type thing going on the day I was there. The calendar showed major activities most days. They invited me to come back for lunch and bring my by mother anytime. I visited this facility

5 4 1

Linda230200 2016-12-05 I was very impressed with Welbrook Arlington. The staff was very helpful and accommodating. Overall, the entire place including the food was good. The apartment was very clean with new carpet and paint. The cabinets in the kitchen area looked a little antiquated, but it had a good smell to it. There were lots of activities that were very appealing. Considering what I know about pricing in the area, I think theirs was reasonable. I would absolutely recommend this place. I visited this facility

5 5 1

vacationsrfun 2015-05-03 I have a parent in independent living for over 3 years. At first move in it was great! Very "homey" staff seemed like family. Food & dining very good. Then things started to change. The bank took over and fired most of the long term management. We started noticing cutbacks in everything, staff, quality of food, housekeeping etc. The facility sold and new ownership and management held meetings and made promises of renovations and improvements. All the while rents continued to climb and costs to residence for little things like a delivered food room tray continued to rise. The major renovation was very disruptive with cost overruns and delays. The security gates were removed. This leaves the facility open to intrusions 24 hours a day to two separate buildings. No one monitors the CCTV cameras. Due to this and other expenses, more staff turnover, staff cuts, degradation of food quality @ times was unedible. Complaints to management fell on deaf ears. The response "we are working on it". Several times dining room service would take 1 to 1 1/2 hours to receive food at the table. Complaints to management: "we are working on it." The one renovation that was necessary was to install overhead fire sprinklers, the rest of the renovations did not add any benefit to the residents. In fact, it was a waste of money. The quality of service & dining has suffered tremendously. I complained of some "unethical" billing practices and threatened to report if changes were not made. If things do not show any further improvement within 90 days I will be looking for another facility for my parent. I am a friend or relative of resident

5 3 1

Caring103348050 2014-12-23 The staff members of Welbrook Senior Living Arlington are all caring, attentive, and patient. I like it here very much. We do have a number of daily activities such as crossword puzzles and card games. The dining room and the food are excellent. I am/was a resident of this facility

5 5 1

Cynthia M 2014-10-19 Rents will be going up significantly over the next year due to new ownership and to pay for the cost of renovations. Family member has lived her for 2 years and staff turnover is high and management really doesn't listen to the tenants. I am a friend or relative of resident

5 2 1

Caring84183550 2014-09-26 Welbrook at the time had the most things on my list, but things have changed a lot, as they were undergoing a major renovation when I moved in. It seems very difficult the first six months. The contractor did things wrong and they had to be done over again. It was an absolute mess. I was in a temporary apartment in the assisted living because there wasn’t anything available to fit my needs in the independent living building, but eventually, miraculously, they found a 1-bedroom and made an offer to stay We have three meals a day provided, and most of the food choices are pretty good. I happen to be lactose intolerant, so there are times I can’t eat what they have on their menu. We have a microwave only in our apartment, so I can’t cook anything here in my apartment, nothing major of any kind. They have a number of activities every day. Communication from the staff to the residents is very poor; decisions are made that we have no input on, and that is my biggest concern. I am/was a resident of this facility

5 3 1

Karen 2023-03-04 Citrus Place was wonderful. That was the place where we were ultimately going to put my mother, but she refused. Aurora was wonderful. She was my contact person, and she was so helpful and explained everything so well. I also met with Dora, who was the nurse in charge, and she did the evaluation of my mother and she did an excellent job as well. The rooms were beautiful, extremely clean, and well cared for. The dining area was very nice. They don't just hand you one thing. You can order things and everyone there was very pleasant. The grounds were beautiful and very well tended. I did not notice any activity. The only thing that I saw was the residents having lunch. They have a restaurant and a canteen where you can get things all day, which was nice to know, so you didn't have to just wait for mealtime. I saw a listing of their activities that looked very nice, although I didn't see any taking place. They have a movie night. It's a nice place. I wish my mother would go there. I visited this facility

5 5 1

Chuck 2022-11-11 Citrus Place was very good. We saw the memory care and the assisted living portion and out of the three facilities that we visited, I liked them the best so far from an overall facility perspective to the staffing that was there. They were newly renovated and they have a lot of different activities. Plus, they are larger. So I think they were a little bit more organized with most of their activities. I just fell in love with the place. I visited this facility

5 4 1

Dee 2021-03-04 My friend's mother lived at Citrus Place before, and I helped her move in. It seemed like a pretty decent place and they were very helpful. I thought the place was very clean and the staff was very friendly. She was always fed on time. They had an alarm system, like a code that you use to come in and out, so nobody can come out of the memory care area. I really like the security; you feel a lot safer. It seemed like they serve pretty decent meals and in a timely manner. I am a friend or relative of a current/past resident

5 4 1

ReviewerAT#0127B 2021-03-04 We chose Citrus Place for my wife because of the staff, amenities, and the way it looked. It's nice, like a Marriott. The staff was friendly, and there was a connection with them. We liked the square footage of the living spaces, the accommodations, the finishing on the buildings and stuff, where you have carpet versus tile floors. It wasn't a hospital, it was like a home. I visited this facility

5 4 1

K 2019-02-28 My mother was a resident of Welbrook Arlington. It was a nice community. The staff was really helpful and we liked it a lot. I also really like the facilities. The staff was very accommodating and attended to what our mother's needs. Her room had a living room, a bedroom, a large bath, carpet and we could decorate how we wanted it to. We brought over furniture she had at home. They had games and activities during the day, throughout the day. They have meals. The staff would bring the memory care patients over to the assisted living side for certain activities, and to get out. I am a friend or relative of a current/past resident

5 5 1

7858 California Ave, Riverside, CA 92504

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2016

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Reviews of Citrus Place

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(32 Reviews)

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Assisted Living Reviews for Citrus Place

July 06, 2023

By Sandy

I visited this facility

Citrus Place was more upscale. Everybody was happy and everybody was talking to everybody else. It was like a community. It was nice. It's above mom's pay scale type, but I wouldn't mind living there, because it was nice. There's a lot of community involvement and they did a lot for their residents like celebrating their birthdays. It was very colorful and very open. There were a lot of people together. Some were sitting outside as a group and were chit-chatting. A lot of them had their dogs with them, and they were dressed up for the 4th of July shirts and even the dogs had some scarf on for the 4th of July. It was a very positive thing. They showed us one available room and it was nice. I liked it. They decorated it just to show how it looked with furniture. The only thing my husband noticed was inside the shower, the handles and things like that needed to be replaced, but other than that, it was very nice. It was something that I would like if I had to move to a place like that. It was really a cute little one-bedroom apartment and they're very friendly, very professional, and very sweet. We got along really well. They offered us meals, but we declined because we had something else to do. I had a drink though. They had water out there by their dining area. They had watermelon water and I like that you could serve yourself. When we left, Aurora gave us a box of three lemon cookies, which was very nice and very unexpected. They were delicious.

Provider Response

Thank you for visiting Citrus Place and taking the time to let us know how Citrus Place and our team members made a positive impact on you. If you have any more questions as you explore your senior living options, please don't hesitate to call. It's our pleasure to be of service as you navigate your choices.

May 11, 2023

By Jennifer

I visited this facility

Citrus Place got everything. They have exercise classes, a beauty salon, and a movie room. They have an on-staff chef, kind of restaurant-style serving. The facility was beautiful. The staff during the tour was excellent. They offered a meal to me, and I declined. One of the going-away gifts that they gave me was a box of cookies, and they were excellent.

Provider Response

Thank you so much for touring Citrus Place, and sharing your perspective of our community. We're so pleased to hear you found it inviting, the amenities plentiful, the environment beautiful and the staff welcoming and helpful! Please don't hesitate to call if you have additional questions.

February 23, 2023

By ReviewerRD#02192023s

I visited this facility

I like Citrus Place. It was not too big and not too small. It's just right as far as the general size. It wasn't that far to the dining room from any of the rooms, and there were fewer people that you'll be running into through the day. The number of residents was not too large and not extremely small either. They had some neat-looking activities. When we got there, they had a special exercise class. They were sitting in their wheelchairs, and they were using these plastic bands that stretched. I also saw the balloons left over from when they had been exercising, like hitting the balloons around. It looked interesting. I was very highly impressed with the staff who helped me. We're not going to use it because it doesn't have two-bedroom, two-baths. But there's nothing wrong with that. We didn't taste the food, but I saw the menu. They have a separate breakfast, lunch, and dinner menu, and then they have all-day all the time stuff from 7:00 a.m. to 7:00 p.m., and it looked really good. They gave us some cookies and those were good.

Provider Response

Thank you for touring Citrus Place. We appreciate hearing all the various aspects of our community that you found just right - not too big, not too small. We're glad you had the opportunity to see one of our many Mind+Body Wellness activities and the delicious offerings available through our MBK Cuisine dining program. As you explore your options, please don't hesitate to be in touch. We'd be happy to answer any questions.

November 13, 2022

By Susan

I visited this facility

The people at Citrus Place were very nice. It's a big place, and almost like you're in a hotel. It's two stories. You have a little apartment when you're in assisted living. Some rooms are upstairs and they have a balcony, while the ones that are downstairs have a little patio. There's a really good view out the windows. The grounds are nice. They have very long halls, but they said they would accommodate you in a wheelchair. They are really attentive to the residents. A lot of residents kept their doors open, and I saw some of them walking around. They have a dining area, which is really big and nice. The one who gave us the tour was Aurora, and she was very nice. There's a couple that lives there that is 100 years old that just celebrated their wedding anniversary, and I think that it's so neat. They have a lot of activities, entertainment coming in, and things like that. They have a pool, a salon, a podiatrist that comes in, and someone to do manicures and pedicures.

October 06, 2022

By Richard

I visited this facility

I've toured Citrus Place. It was not as modern nor new as the other one I visited. The apartment themselves were dated and not as nice on the inside, and the courtyard was also not as nice. It was just an older facility and the other facility was newer. The staff was very helpful and very courteous. There's nothing wrong with the place, it was almost the same amount of money per month as the newer place I toured, but it was just 20-plus years older. They had studios, 1-bedrooms, and 2-bedroom units. They had a lot of activities for the people, but they did not have an inside theater. The courtyard was nice and they had a pool, but the pool was not as nice. The staff were very nice people and very professional.

Provider Response

Thank you for touring Citrus Place and for your kind words about our knowledgeable and courteous team members, ample amenities, numerous floor plan options, and our robust calendar of activities. Just as a point of clarification, we do not have 2-bedroom units at Citrus Place but we do have an inside theater. Our happy, experienced staff, signature programming, and invigorating culture of care provide dependable, high-quality services that meet residents' individualized, daily needs. In fact, based on resident and family input we were named "Best of Senior Living 2022" community by A Place for Mom! We're also proud to be ranked in Fortune magazine’s top 25 “Best Workplace in Aging Services” since 2020 and certified as a Great Place to Work© since 2018.

August 22, 2022

By David

I visited this facility

Citrus Place had a good price point and a very good staff. We liked the apartments. They had a pool, a game room, and an exercise area. It was clean and well taken care of.

Provider Response

Thank you so much for touring Citrus Place. We appreciate hearing that you found the community to be a good value, well-maintained, friendly, and the amenities robust.

August 21, 2022

By Diane

I visited this facility

I went to Citrus Place. I put a deposit down. I love the place. Mom and Dad will move in at the end of the month. I walked in and the people that I saw that lived there all looked nice and neat. There was a group hanging out watching TV. I like the security there. Whoever designed the place, knew what they were doing. It was aesthetically pleasing and very relaxing. The place is spic and span. Right off the bat, I looked, and I thought, 'Yeah, this looks nice.' The staff so far is excellent, and I just like the whole setup. I thought I was lucky to get my parents in. My dad needs the care, and my mom can stay with him, and he'll have the necklace. When he needs something, there's an aide on his aisle, and they'll come and help him. My understanding is that they're very quick and so that's what I'm looking for. My mom needs a break, but they need to be together because my dad would be lost without her. This allows, I think, the best of both worlds. The staff was extremely helpful. I like the setup that they'll be able to get up, get dressed, and go down and have their breakfast, and in that setting, I thought, this would be good for my parents to get up and go down the hall. Another thing I like, my dad is a veteran, and they have a veteran wall of all the veterans that currently live there. And as they passed on, they don't take the pictures down, they raise them above, so they're higher. These guys and women have passed on, but they're still being honored, and I like that.

Provider Response

Thank you so much for sharing your experience with Citrus Place. It's heartwarming to know that Citrus Place is the inviting, clean, friendly environment you were seeking and that we offer just the right balance of care your parents need. We thank your father for his service and are grateful to honor him and the other veterans in our community. We're pleased to welcome all of you and your parents to the Citrus Place family.

May 26, 2022

By Beverly

I visited this facility

Citrus Place is an older facility, but it's been updated. I toured the assisted living and the rooms are much more spacious than most of the newer facilities. It's clean too. The staff appears to be knowledgeable and caring and all of those things that you want them to be. Their exterior areas are nice. I was trying to get my son and daughter-in-law down here well before they needed to be, but they weren't coming, so I gave up. They have lots and lots of amenities. I don't remember particularly what but I know they did. It was deep in COVID at the time so many things that they had listed as amenities, they weren't doing and that's not their fault. They had a large living room area and a large dining room. It's a large facility with multiple buildings. They had all the usual activities like bingo and card games. They had some music events and they had trips scheduled. They had religious services too and the same thing everybody has.

Provider Response

Thank you so much for touring Citrus Place. We're pleased to hear that our newly renovated spaces, amenities, and services had such a positive impact on you. Our dedicated and knowledgeable team members are available when you and your family are ready to come by again -- or if there are specific questions we can answer for them as you explore your options in senior living. We're here to be of help! Thank you again for visiting and your kind words about our community.

April 10, 2022

By Johnny

I am a friend or relative of a current/past resident

The Citrus Place has been very good. My dad is in their assisted living. I've only been there twice but it was very clean and had very nice people. They are very cordial, very helpful, and sweet. I felt good energy from them and the location. To the best of my knowledge, he has tried their activities and he likes them. So far, he has tried things he can get into like bingo.

October 15, 2021

By Debra

I visited this facility

We went to Citrus Place. It was good. It had the emergency button all the time. It had a step-over bathtub, which was a problem, but it did have a balcony, and a patio, which was nice. This one has a pool, definitely has a really nice setup pool area. When you walk in, you kind of walk right into their bistro, which is kind of different, but it's a cute little bistro, and visitors can meet there with their loved ones. That's kind of nice, and they had a nice sitting area.

Provider Response

Debra, Thank you for your review. It sounds like you visited our Independent Living neighborhood, as we currently have a model apartment with a full tub, which is not how these apartments typically are - most have a cut down, low step in to the tub, but on rare occasion we are asked for a full, traditional tub so we offer one unit with that configuration. We have some apartments with ADA roll-in showers too, and all of our Assisted Living and Connections for Living (memory care) apartments are the lower walk in style. We appreciate you're taking time to visit us, and sharing your experience - if we can every be of any help to you or your family, we're here for you!

September 11, 2021

By David

I visited this facility

We've decided to go with Citrus Place for my mom. We have not moved in, but went to see their assisted living. They were very, very gracious, and very pleasant. They gave us a nice tour, explained how things work, and gave us a brochure. It was a nice visit. They gave us menus, they showed us what the meals looked like, and they offered us a chance to eat. My mother didn't really want to eat that day at that time, it was earlier than we normally eat. They were all just very pleasant, very helpful, and they seemed genuine, really wanting to help.

July 05, 2021

By Christine

I visited this facility

Citrus Place was really nice. It was so cute. I loved their apartment. There was someone that I went around and toured with and she was the nicest person. I really liked her a lot. The rooms were nice, good-sized, and I liked that they had a balcony in it. I just liked everything they had to offer there. My grandfather is a veteran and I remember that they had a veteran's wall, and I thought that it was really nice for them to have good memories. They provide good care and it made me think that when one of my family will move there, it would be like the right people to be around with. The staff is so good and pleasant. It would be a nice place for my grandparents to live.

Provider Response

Thank you for touring Citrus Place. We're so pleased to hear our community and team members made such a positive impression on you. It's our goal to provide a warm, welcoming environment and services and amenities that enhance lifestyles and promote wellness. We hope it's the place your grandfather would truly enjoy calling home. Until then, we thank your grandfather for his service. Please don't hesitate to be in touch if we can answer any questions. We are here to be a resource to you and your family. Thank you again for visiting Citrus Place.

January 19, 2021

By Janet

I visited this facility

I visited Citrus Place. I would rate the rooms and the dining area a generous 3 out of 5. I was not impressed. The room was not spacious, and there was trash in the hallways. I wasn't impressed with the staff as well.

November 26, 2020

By Gloria

I visited this facility

I went to look at Citrus Place before when I was looking for a place for my sister. I liked it. It was very clean. Of course, it was pre-COVID. It was a couple of years ago. We were looking for respite, and they provided respite on a weekly basis. The staff was very nice. We looked at a studio at that time for my sister and it was pretty small. The rooms were nice and clean. We entered where the dining area was and it was set up very homey. There were tablecloths on the dining room tables. It was very nice. At that time, the food was very good. It was really nice. It was a restaurant-type atmosphere where you could order off the menu and they would give you choices. That was nice, too. The staff were very nice and friendly. The facility was very clean, but older.

June 29, 2019

By Rick

I visited this facility

I liked Welbrook Arlington. It was pretty nice, and what I liked is that even if one of your parents is in assisted living and one in memory care, they could still have meals together. The model room seemed pretty nice. My aunt was sharing a room with another person, I think to help with the cost. I liked the dining area, I liked how the 2 facilities are connected, and everybody was friendly and helpful. It was close to my work. The staff was pretty hands-on. They had a nice outdoor area where you could stroll around, and they even have a pool you could use in the summertime too, so that was pretty cool.

Provider Response

Thank you so much for your kind words about Welbrook Arlington. We're pleased to hear you found the community warm, inviting and helpful in bridging family connections even when care needs differ for spouses. We appreciate hearing that you found the services and amenities ample and professional staff caring and friendly.

June 19, 2019

By Cindy

I visited this facility

I would recommend Welbrook Arlington over the other places. It's an awesome place, and very nice. The staff was amazing, very caring, and sympathetic. It would have been a really nice place for my mother, and we would have chosen that for her.

Provider Response

Thank you for your kind words about Welbrook Arlington. We're so pleased to hear it made such a wonderful impact.

November 29, 2018

By Donna

I am a friend or relative of a current/past resident

I have friends who live in Welbrook Arlington and we visit them often. It's an excellent community, but they had no vacancy except in the nursing portion. I'm very pleased with them, and they're not that much more expensive. Both of my friends have 1-bedroom apartments, and I like them better than the studios. They were excellent. The food is very good, and they have a very classy dining room. You walk in and it's elegant, and that really makes an impression. It's the same feeling when you're dining out, like when you're going to dine at a restaurant. The staff is wonderful and they're very good with my friends. They also have a really good schedule of activities, and they really know how to cater to people. They hire people to come in and perform, so the residents have a lot to do and they can choose a different activity every hour.

Provider Response

Comments like this make our day! Thank you for sharing your experience with us. We look forward to continuing to serving your friends -- and you when you visit. We appreciate all the kinds words about our welcoming environment, dining program, caring and professional staff, activities and more.

January 17, 2018

By A Visitor

I visited this facility

Welbrook Arlington is a little old and not very home-like. They have popcorn ceilings and things like that, and it wasn't very inviting. They have a swimming pool, daily trips, Bingo and games, exercise, and so on. I looked at the food and it didn't look as nice as the food in my parents' current community.

April 25, 2017

By Terri263824

I visited this facility

Welbrook Arlington was very nice and pretty. The staff was very nice. The dining area was very nice and a good size. The room was very nice. They were playing bingo. They had an exercise area, a dance area, and a room where they could paint or do whatever.

Provider Response

Thank you so much for sharing your positive experience in touring our Welbrook Arlington community. We're thrilled to hear you found it so nice, and enjoyed our dining and activity programs. Please don't hesitate to call us if you have any additional questions while you're reviewing your senior living options.

April 19, 2017

By Dennis244123

I visited this facility

Wellbrook was very nice, well kept, and one of the best that we've seen. It had lots of activities. The people were very friendly and cordial. The facilities were extremely well kept. The rooms were a nice size. They provided everything.

Provider Response

Thank you so much for your kind words about Welbrook Arlington. We're pleased to hear you found the environment to be warm, inviting and well kept. So nice to hear that our community is "one of the best you've seen!" Please don't hesitate to call us if you have any additional questions as you explore your senior living options.

December 05, 2016

By Cindy483314

I visited this facility

Welbrook Arlington was pretty nice. It looked almost like a hotel. It had no smell, and it was very clean. It had very friendly staff who greeted me right away. It offered bingo, arts and crafts, puzzle nights, karaoke nights, and outings that they have to sign up for. The staff was very informative, open, and willing to answer any question. They would provide transportation going to the doctor's appointment. They had a workout room, a PT room, and a cafeteria area.

Provider Response

Thank you for your kind words and review of Welbrook Arlington. We’re so pleased to hear you had such a positive experience when you toured our community. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve.

September 18, 2016

By Happy at last

I visited this facility

Clean,beautiful,wonderful staff,wonderful care, I can finally put my mind to rest, knowing that my parents are in "loving hands"

September 11, 2016

By beverly323706

I am a friend or relative of a resident

We chose Welbrook because it had the best facility for the best price. So far, he’s been there since July, and it’s been great. It’s very clean.

February 15, 2016

By Anonymous Reviewer11

I visited this facility

Welbrook Senior Living Arlington is outstanding. It is a superior facility. I like the way the bathrooms are set up with the showers and the wheelchair accessibility. This facility is top-notch all the way. The people are just sensational. But I cannot afford it. The cost is prohibitive for us at the moment.

December 30, 2015

By Michelle117977450

I visited this facility

Welbrook was nice, and the staff was very informative. The room was clean and spacious. I did witness a couple of activities and it looked like they were well-thought out and the residents enjoyed them.

November 30, 2015

By MS5

I am a friend or relative of a resident

The best thing with Welbrook is the staff about; they are very friendly and attentive to my mother’s needs. It’s fairly modern, clean, everything is serviceable and operable. It’s almost like an extended-stay-type hotel room. There accommodations are well-maintained. The building in general and the rooms are very well-maintained as well. The dining setup is very nice. Multiple selections per meals on a daily basis and weekly menu change. They also have the ability to do room service, which is quite nice. They have numerous activities. I am extremely happy with everything, and so is my mother.

November 15, 2015

By Michelle115950850

I am a friend or relative of a resident

What I like about Wellbrook Senior Living is that it has assisted living and memory care in the same building. The food is good, but their dining area needs to be bigger. The place is clean.

August 15, 2015

By Sheryl13

I visited this facility

Welbrook Senior Living was our favorite. We really liked it. It was clean and spacious. They had outdoor patios and a nice dining room. They had arts and crafts. They had a movie theater and a hair salon. They allowed pets.

July 14, 2015

By Cheri15

I am a friend or relative of a resident

I really like Welbrook. The facilities are all new because it is newly remodeled, and they do not have very many residents. It seems very peaceful, and I think it will be good for my mother. She kind of grew with it as they are adding patients in. She has a very lovely large room that we are able to decorate ourselves. We bring her things and decorate it so it is homey. The main rooms are nice also. I think the staff is doing a good job. They are very helpful. The food is good, and she seems to like it. I don't have any issues with the food. I think it looks like pretty nice. The dining area is very nice. She eats with all the other ladies, and it is like eating in the restaurant. They have activities. They play domino and bingo. They can watch TV if they want in the living room area. They usually play games. They can go out in the garden and water it if they want or go on walks out there. What impresses me most is the peacefulness. It seems very quiet and peaceful. They have a code to go in the door so that no one can wander. It is very secure.

July 03, 2015

By Caring110299250

I visited this facility

My experience at Wellbrook was satisfactory. It was exceptional in one way where the residents were very cohesive and very group-oriented. They have pets, and I like how pets were involved in their therapy. They have yards for their pets and care for their pets, so it was unusual in that sense, but effective. The rooms were spacious. I ate there, and the food was good. It was different everyday. It had varied nutrients. They have field trips, games, and water aerobics. Security was very good too.

May 15, 2015

By Caring107019050

I visited this facility

Wellbrook Senior Living was our top choice. The facility is open and almost like a hotel environment. Their rooms are the most spacious ones I have seen, and I like their setup the best compared to other facilities. The place seemed clean and nice. The staff answered all my questions, and they also followed up with me.

April 27, 2015

By Caring105639350

I am a friend or relative of a resident

We have my mother moved into Wellbrook. This was actually a place that my sister knew from a friend of hers, so it was like the first one we happened to drive by and look at. The reason we chose it was my mother because they let her have both her dogs. From the information I got from other places that sent me emails, they only took one small pet, and she had two. The other nice thing really when we went and then saw the apartment was that they had a little sink, a refrigerator, and a microwave. I don't know if the other ones did or not, but she liked the fact that she can have a frozen dinner or something if she doesn't want to go to the dining room. She hasn't been to anything yet; she's only been there a couple of weeks, but they have an art studio, and they take them to the different restaurants and movies. They also have the usual bingo. They do have an option where you can have them manage her medication, her doctor's visits, and everything, but she is managing her medication, so we are not using that service right now. One other thing that is totally different is their point system. The services go by so many points, and that's where the cost is. Whereas I noticed in some of the brochures that other places sent me, there was just a flat fee for these things that they did whether you needed all of those things or not. The staff is nice overall. I think it is a fairly new place, so there are still some training issues that are going on. There have been a couple times when they forgot to take her to dinner, and we were there, but she does have a pendant that is like a medical alert thing, so that she can call them. I don't know if it’s the transition or training thing or what happened that they forgot her, but they are working on that. So they were responsive to our concern.

April 27, 2015

By Caring105811350

I am a friend or relative of a resident

We first toured Welbrooke without our relative, and we were very impressed by everything that they offered, so we brought her back for a visit. At first, she was reluctant because it is quite an adjustment, but then the staff was so excellent in following through and understanding her hesitancy for the move and eventually, with their help, she made the move, and it has been great. They have so many activities during the day. They have a choice of 3 different dining rooms that have chefs. They have tablecloths and a menu on the table. They can also eat in their room, which is a lovely little apartment with a balcony. She can have her own furniture and decorate it the way she wants it. Pets are included though she didn't have a pet. There is a pool, a spa, a little putting green, a beautiful art room, and a separate craft room. Near the dining room, they had bingo or different exercise classes. The calendar is so full, and there is something for everyone. They were all extremely friendly and welcoming to her. We feel that Welbrook fits what our relative needs, and it is the perfect place for her.

February 11, 2015

By Deb26

I visited this facility

I visited Welbrook, but I was not happy with them. I do not have anything bad to say about them. I just was not as impressed with them as I was with the other places I went to. I do not like the area that it is in. It was nice. They had a little pool that looked like a hotel pool, but they did not have anything that can help those who are handicapped to go in and out of it. It also smelled really bad. The rooms were really nice, and the staff was really nice as well, but it seemed like it was full of people, and it did not seem as personal as the other places.

February 09, 2015

By Caring101598150

I visited this facility

I liked Wellbrook because it was light, cheerful, and seemed to be well-managed. I have already recommended the facility to some of my friends. I looked at the menu, and they had a varied menu. They have card games, crossword puzzles, and church; they had a variety.

December 06, 2014

By Patsy10

I am a friend or relative of a resident

My experience was excellent at Welbrook Senior Living Arlington. They were very receptive, very knowledgeable, and very helpful. My friend lives in a studio apartment and has been there for about three months now. I recommend it highly. It is in a good area and is within walking distance to grocery shopping. They offered all the things that we needed. The staff were very helpful. They listened to what we had to say, and they recommended different options.

June 17, 2014

By John86201850

I visited this facility

We were impressed with everybody at Welbrook Arlington Senior Living, and I liked them. We were treated well. We tried their food, and it was good. They had nice apartments. However, they didn't have any two-bedroom apartments.

November 30, 2013

By Jeannine2

I visited this facility

Welbrook Senior Living had made a lot of changes. But it was a very affordable middle class facility. The rooms were nice and large. A one bedroom was usually around $2,000.00 with three meals a day, seven days a week; laundry and cleaning service. The facility itself, the building and the set up was pretty good. It was open and bright. It was a nice place. The staff and the residents were very friendly. They had activities. It was a pretty good place to go to.

November 10, 2011

By SBSW

I visited this facility

Section 8 accepted! They call this place the spa. Miami Beach decor. Nice apartments with common dining room for your pleasure. Well maintained grounds. You may bring your pets too!. They have a van to provide transportation to your appointments. Activities and trips available!! Attentive housekeeping staff. This in an Assisted Living Facility. Special programs for Veterans!! Check out their website or give them a call!!

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Independent Living Reviews for Citrus Place

February 18, 2023

By Glenn

I am a friend or relative of a current/past resident

My mom is living in Citrus Place right now. It's been a good experience, she likes the place. She likes the privacy and independence that she has, and the rooms are spacious. There are some maintenance tasks that I had to call out that seemed lacking, but recently they were remodeled, so everything's great now. They have a wide range of activities. Overall, it's been a pretty good experience. One thing she did not enjoy was that the food was not the best, it seemed like they used a lot of packaged foods to feed the residents. I've noticed that because I have actually dined there, so when I see Mom I take her out, because the food there's not that great. They do chair exercises for the seniors several times a week, they do trips, and take everyone to go shopping at different local stores. They also have a lot of special events, and those are the times where they actually have pretty good food, because it's like a special occasion, and they celebrate holidays and bring in entertainment sometimes. The admin staff at the front office are wonderful, they're great, and very helpful. I just have some concerns about the maintenance staff, because they seem a little frazzled and shorthanded.

Provider Response

Thank you so much for sharing your experience and feedback on where we can do better. As an MBK Senior Living community, we believe in constant improvement and take great strides to listen to our residents and their families on how we can better their experiences in our communities. Your comments will not go unheard! We appreciate hearing the positives too. We're grateful to hear about the impact our dedicated and caring team members have made on you and your mom, that the full calendar of activities is engaging, and that your mom has enjoyed living at Citrus Place. Thank you.

October 05, 2022

By N.

I visited this facility

Citrus Place was nice. It was bright and cheerful. The staff stood up for me more than anything else. They were excellent ad very friendly. The rooms were also very nice and very bright. I liked that there was lots of sunlight. They have a little hair salon (which my friend was very impressed with), laundry facilities, and a pool. They have everything. The only downfall was the parking. It was tight.

Provider Response

Thank you for touring Citrus Place. We're pleased to hear how bright, cheerful and friendly you found our community. We work hard daily to provide a warm and inviting atmosphere that is complemented by a wide array of amenities, exceptional services, and programming to enhance residents' lifestyles. Thank you again for visiting Citrus Place and sharing your experience.

April 07, 2022

By Lenora

I visited this facility

We liked Citrus Place because the rooms were a nice size. My mom liked the fact that she could get to the restaurant area where all the activity was, without having to walk a long distance. The people are very friendly and they offer a lot of activities for seniors. They showed us the independent living part and the person who toured us around was very warm and friendly. She answered all our concerns or questions that we may have had, and she was very pleasant. For the rooms, they only offered a refrigerator. We have to bring the microwave ourselves. My mom said the food she had was very tasty and she liked it. I know, once she lives there, she'll find a lot of different items on the menu, and then we'll be going there to eat with her as well because family members can go and eat breakfast, lunch, or dinner with their loved ones. They have a courtyard and a swimming pool. For fitness, they do aerobics, and fitness in the swimming pool, and they have a courtyard with miniature golf shuffleboard. My mom will be having a little balcony and a little patio, once she moves in, too.

January 31, 2022

By Marvin

I visited this facility

We will be moving into Citrus Place. The tour was wonderful. It was great. I like the friendliness of the place. The upkeep of the community is very, very well. The rooms are very spacious.

October 26, 2021

By ReviewerRD#101721k

I visited this facility

Citrus Place was nice. It wasn't as comprehensive as the other facility, and it didn't have any freestanding houses, but it has a lot of really nice apartments and amenities for the seniors. The physical appearance was very nice. They took me out to a backyard area or a courtyard, and it was like a grassy area between the buildings. A lot of people like to go out there to stroll, to sit, and to walk their pets. The staff I interacted with was very nice. It's not as independent as the other one. They have apartments there for people who didn't require assistance, but you would expect to eventually.

June 03, 2021

By Alida

I visited this facility

The staff at Citrus Place was very, very nice and knowledgeable. I checked their menu; it's extensive, it's gourmet, and it's all very nice. It was a very nice facility. The rooms were just normal. They have studios, one-bedrooms, and two-bedrooms, and they're all very clean.

Provider Response

We’re so pleased to hear you had such a positive experience at Citrus Place. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve. Thank you for sharing your experience and letting us know you enjoyed our dining program, knowledgeable team members and home-like environment.

February 18, 2021

By Tammie

I am a friend or relative of a current/past resident

I had a brief introduction to Citrus Place, but it seemed nice and friendly. Like the independent living seemed comfortable, my friend seems like they're in their own apartment. I also visited my friend in the dining room while she had her lunch. Her daughter and grandaughter used to come and eat with her there, they said they had good food. It was a community dining area. It looked like they provide a daily outing ride, it seemed that they had some type of activity program. I guess the value for money is OK. It's expensive for that kind of care, and I think it's high.

April 17, 2020

By Janice

I visited this facility

I went to Welbrook Arlington. The person who did the tour was great, but the bathrooms were not accessible by wheelchairs, and to get an ADA restroom, you have to pay $600 more. The dining area looks very pleasant. They had movies, crafts, and lectures, too.

March 08, 2019

By Raul

I am a friend or relative of a current/past resident

My friend moved into Welbrook Arlington. The staff is very helpful, the place itself is nice and clean, and it seems to be very well-run. We're very pleased with the decision we made. There's a library with lots of books, they have live entertainment that they schedule often, and they have exercise class. There's a lot of activities that they have posted on their monthly calendar, there's a lot for everybody to do. They also have a bus that takes people shopping or on outings. We settled on this community because if my friend's condition changes, they have different levels of care without having to move her to another place. The community is very secure, the food is good and the staff is very helpful. They cover all the basics.

April 06, 2018

By Bob

I am/was a resident of this facility

I was a resident of Welbrook Arlington, but it was too expensive for me, although I think they do a relatively good job. There's a lot of complaints about the food, but institutional food was never going to be like home cooking. They had quite a few activities for the residents, like Thai chi, aerobic classes, poker, games, and entertainers that came in periodically. They also had trips to the local casinos and organized lunches for the residents around the area, and that's just part of it. I think the place was secure and well-maintained. They had an arts and crafts room, library, pool, and so on.

February 27, 2018

By Karen

I visited this facility

Welbrook Arlington was welcoming and pleasant. The cleanliness could be a little bit better, but the utility rooms, dining room, and the areas where they have activities were very clean. They had a salon, a lovely dining room, a lovely patio, a room to walk, and a movie theater. The staff was very warm and friendly. They have quite a few amenities. They offer painting art lessons and have an art room for those who are independent. They also have an area for games and do shopping trips.

Provider Response

Thank you for your kind words about Welbrook Arlington. We're so pleased to hear that you felt welcome and enjoyed all the amenities, programming and friendly staff. At MBK we endeavor to complete each task - large or small - with a passion for excellence. Thank you for letting me know that our experienced caring associates at Welbrook are fulfilling that mission

July 17, 2017

By Jason

I visited this facility

Welbrook Arlington was clean, they had lots of activities, and lots of options from independent to assisted to memory care. They had a belly dancer and a carnival type thing going on the day I was there. The calendar showed major activities most days. They invited me to come back for lunch and bring my by mother anytime.

Provider Response

How wonderful to hear that you found Welbrook Arlington to be so inviting and full of activities. As part of our company purpose at MBK Senior Living, we strive to exceed the quality, service and care expectations of those we serve. We hope to have more opportunities to do so for you and your mother in the future. Please do bring her back anytime to enjoy lunch in our dining room. Thanks for sharing your experience.

December 05, 2016

By Linda230200

I visited this facility

I was very impressed with Welbrook Arlington. The staff was very helpful and accommodating. Overall, the entire place including the food was good. The apartment was very clean with new carpet and paint. The cabinets in the kitchen area looked a little antiquated, but it had a good smell to it. There were lots of activities that were very appealing. Considering what I know about pricing in the area, I think theirs was reasonable. I would absolutely recommend this place.

Provider Response

Thank you for your kind words and review of Welbrook Arlington. We're pleased to hear that our associates were helpful and that you found the community clean, inviting and its offerings a very good value. We truly look forward to serving you!

May 03, 2015

By vacationsrfun

I am a friend or relative of resident

I have a parent in independent living for over 3 years. At first move in it was great! Very "homey" staff seemed like family. Food & dining very good. Then things started to change. The bank took over and fired most of the long term management. We started noticing cutbacks in everything, staff, quality of food, housekeeping etc. The facility sold and new ownership and management held meetings and made promises of renovations and improvements. All the while rents continued to climb and costs to residence for little things like a delivered food room tray continued to rise. The major renovation was very disruptive with cost overruns and delays. The security gates were removed. This leaves the facility open to intrusions 24 hours a day to two separate buildings. No one monitors the CCTV cameras. Due to this and other expenses, more staff turnover, staff cuts, degradation of food quality @ times was unedible. Complaints to management fell on deaf ears. The response "we are working on it". Several times dining room service would take 1 to 1 1/2 hours to receive food at the table. Complaints to management: "we are working on it." The one renovation that was necessary was to install overhead fire sprinklers, the rest of the renovations did not add any benefit to the residents. In fact, it was a waste of money. The quality of service & dining has suffered tremendously. I complained of some "unethical" billing practices and threatened to report if changes were not made. If things do not show any further improvement within 90 days I will be looking for another facility for my parent.

December 23, 2014

By Caring103348050

I am/was a resident of this facility

The staff members of Welbrook Senior Living Arlington are all caring, attentive, and patient. I like it here very much. We do have a number of daily activities such as crossword puzzles and card games. The dining room and the food are excellent.

October 19, 2014

By Cynthia M

I am a friend or relative of resident

Rents will be going up significantly over the next year due to new ownership and to pay for the cost of renovations. Family member has lived her for 2 years and staff turnover is high and management really doesn't listen to the tenants.

September 26, 2014

By Caring84183550

I am/was a resident of this facility

Welbrook at the time had the most things on my list, but things have changed a lot, as they were undergoing a major renovation when I moved in. It seems very difficult the first six months. The contractor did things wrong and they had to be done over again. It was an absolute mess. I was in a temporary apartment in the assisted living because there wasn’t anything available to fit my needs in the independent living building, but eventually, miraculously, they found a 1-bedroom and made an offer to stay We have three meals a day provided, and most of the food choices are pretty good. I happen to be lactose intolerant, so there are times I can’t eat what they have on their menu. We have a microwave only in our apartment, so I can’t cook anything here in my apartment, nothing major of any kind. They have a number of activities every day. Communication from the staff to the residents is very poor; decisions are made that we have no input on, and that is my biggest concern.

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Memory Care Reviews for Citrus Place

March 04, 2023

By Karen

I visited this facility

Citrus Place was wonderful. That was the place where we were ultimately going to put my mother, but she refused. Aurora was wonderful. She was my contact person, and she was so helpful and explained everything so well. I also met with Dora, who was the nurse in charge, and she did the evaluation of my mother and she did an excellent job as well. The rooms were beautiful, extremely clean, and well cared for. The dining area was very nice. They don't just hand you one thing. You can order things and everyone there was very pleasant. The grounds were beautiful and very well tended. I did not notice any activity. The only thing that I saw was the residents having lunch. They have a restaurant and a canteen where you can get things all day, which was nice to know, so you didn't have to just wait for mealtime. I saw a listing of their activities that looked very nice, although I didn't see any taking place. They have a movie night. It's a nice place. I wish my mother would go there.

Provider Response

We appreciate hearing what a positive impact our community, its offerings, and our friendly team members had on you! Making a transition to a senior living community can be daunting to some, but they often change their mind as they have more time to consider all the possibilities it brings. We'll be here for you and your mom if you have questions or would like to entertain coming home to Citrus Place. Thank you again for sharing your experience.

November 11, 2022

By Chuck

I visited this facility

Citrus Place was very good. We saw the memory care and the assisted living portion and out of the three facilities that we visited, I liked them the best so far from an overall facility perspective to the staffing that was there. They were newly renovated and they have a lot of different activities. Plus, they are larger. So I think they were a little bit more organized with most of their activities. I just fell in love with the place.

Provider Response

Thank you so much for touring Citrus Place. We appreciate hearing how much you liked our newly renovated spaces, enrichment programming, and welcoming staff. As you explore your options, please don't hesitate to be in touch if you have questions. It's our pleasure to be of service and share our more than 30 years of industry experience. Thank you.

March 04, 2021

By Dee

I am a friend or relative of a current/past resident

My friend's mother lived at Citrus Place before, and I helped her move in. It seemed like a pretty decent place and they were very helpful. I thought the place was very clean and the staff was very friendly. She was always fed on time. They had an alarm system, like a code that you use to come in and out, so nobody can come out of the memory care area. I really like the security; you feel a lot safer. It seemed like they serve pretty decent meals and in a timely manner.

March 04, 2021

By ReviewerAT#0127B

I visited this facility

We chose Citrus Place for my wife because of the staff, amenities, and the way it looked. It's nice, like a Marriott. The staff was friendly, and there was a connection with them. We liked the square footage of the living spaces, the accommodations, the finishing on the buildings and stuff, where you have carpet versus tile floors. It wasn't a hospital, it was like a home.

February 28, 2019

By K

I am a friend or relative of a current/past resident

My mother was a resident of Welbrook Arlington. It was a nice community. The staff was really helpful and we liked it a lot. I also really like the facilities. The staff was very accommodating and attended to what our mother's needs. Her room had a living room, a bedroom, a large bath, carpet and we could decorate how we wanted it to. We brought over furniture she had at home. They had games and activities during the day, throughout the day. They have meals. The staff would bring the memory care patients over to the assisted living side for certain activities, and to get out.

Provider Response

As one of our core principles, we embrace open communications. Thank you for yours! We appreciate hearing that our dedicated team members, provided you and your mother with such a wonderful experience. We are happy to be of service to you both!

See all Memory Care reviews (5)

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Questions about Citrus Place

Describe the overall population of assisted living residents at Citrus Place. What is their average age? What are their favorite things to do?

Average age is 84. Lots of music lovers, card-players and on-the-go folks that enjoy going to museums, casinos and special restaurants.

What programs or activities does Citrus Place offer to enrich residents' well-being?

A diverse and evolving wellness calendar of activities that engages and invigorates, intellectually, physically, educationally and spiritually. Our residents also benefit from chef-prepared cuisine and we actively participate in Yoi Shigoto "the good work" - which gives back to charities and causes in the Riverside area.

What places are near Citrus Place or within walking distance for assisted living residents to enjoy?

Shopping and the Jefferson Elementary School is across the street

What transportation services does Citrus Place offer to assisted living residents?

Our residents enjoy getting around in our safety-adapted motor coach and a comfortable mini-van.

What makes the chef or dining program at Citrus Place exceptional? What kind of menu can assisted living residents expect?

Nutritionally-balanced seasonal menus, as well as unique dining experiences through action stations, themed dinners and a signature brunch on Sunday.

What safety features or security measures does Citrus Place offer to assisted living residents?

All apartments have safety-adapted bathrooms, with an emergency alert system in each unit. Hallways are lined with supportive handrails. Interior courtyards offer a secure park setting.

How does Citrus Place keep residents' families informed about their loved ones?

Monthly newsletter and Voice Friend technology - which allows family members to determine how they receive updates.

If Citrus Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet friendly accepting dogs, cats, birds and fish. We now have a dog park.

What ongoing senior care training does the staff receive?

We are continually training our staff.

Describe the overall population of independent living residents at Citrus Place. What is their average age? What are their favorite things to do?

Our independent residents range from their 70's to their 100's. They love our daily exercise programs, swimming in our outdoor pool, hanging out with friends in our whirlpool, and enjoying happy hour.

What places are nearby for independent living residents to enjoy?

Riverside Plaza is a couple miles away from community.

What are some recent off-site events that the community activity director at Citrus Place has organized?

Due to COVID we haven't had many off-site activities lately

What transportation services does Citrus Place offer to independent living residents?

Our shuttle bus goes within a 10 mile radius of the community.

What makes the chef or dining program at Citrus Place exceptional? What kind of menu can independent living residents expect?

We offer our residents breakfast, lunch and dinner in our dining room. They have 2 entrees to choose from during lunch and dinner. We also have an Always Available menu as well with sandwiches, salads and of course breakfast items

What common areas are available for independent living residents?

We have Movie Theatre, our Activity room, Beauty Shop, Bistro, Dining Room, and our Outdoor Pool and Whirlpool.

If Citrus Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have our outdoor courtyards as well as a new Dog Park with fenced in area.

What safety features or security measures does Citrus Place provide to protect residents who wander?

We have the WanderGuard system installed in our community.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Once a resident is established at the community, assessments are conducted every 6 months unless their condition changes with a hospital visit, etc.

How does Citrus Place keep residents' families informed about their loved ones' health?

We stay in constant contact with families about their loved ones and always contact families in case of emergencies. We have a Voice Friend Message system to keep families informed as well.

Describe the neighborhood around Citrus Place. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are in a residential neighborhood and Jefferson Elementary is across the street.

Is Citrus Place affiliated with a hospital if more care is needed?

We recommend the local hospitals close to the community including Riverside Community, Parkview Hospital and Kaiser Riverside.

Costs for Citrus Place in Riverside, California

Cost of Assisted Living

Starting Price

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Cost of Independent Living

Starting Price

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Cost of Memory Care

Starting Price

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Photos of Citrus Place

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Services and Amenities of Citrus Place in Riverside, California

Costs

Rent Plus Care Fees
Fee Structure Extra: We Offer A Month To Month Rental
Assisted Living Starting At: $5240/month
Independent Living Starting At: $2830/month
Memory Care Starting At: $5300/month

Room and housing options

1-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Tv Room
Garden And Patio
Resident Parking
Pool
Spa
Features Extra: Library, Movie Theater, Game Room, Resident Art Studio, Parlor/Bistro

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Medication Management
Physical Therapy

Activities

Offsite Activities
Music
Games
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Arts And Crafts

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Minimum Age: 62
Pets: Yes

Range of services

Physical Therapy

Licenses

State Licenses: 336426242

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About Citrus Place in Riverside, California

Centrally located in the historic city of Riverside, California, Welbrook Arlington is a full service senior living community that offers a continuum of care within a serene campus setting. There are plenty of opportunities to enjoy outdoor California living at Welbrook including our manicured grounds with mature trees, plentiful walkways, courtyards with fountains, pool, spa and putting green. The community is also close to shops, restaurants, local parks and medical offices.

What sets us apart is the way we work together with residents and families to build relationships, share expertise and enhance quality of life - everything to make you "feel at home".

What Makes Us Special

Welbrook Senior Living offers a complete continuum of care from Independent Living to Assisted living to Memory Care. Our beautifully landscaped campus offers lush areas for walking and enjoying the outdoors. We offer large living areas to meet with your family and new friends and enjoy a variety of activities 7 days a week. Please call us for a complimentary lunch and tour We are looking forward to meeting you.