Featured Review
Joniece
5
|
September 23, 2024
I went to Chino Hills. That's a nice one. The people there were friendly, really nice. It was clean. No smell. There are no holes in the wall, just clean. It was very clean. The staff was very friendly. I've seen them helping others, helping some of the patients there and they were very caring. The rooms were very clean.
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About Chino Hills Senior Living in Chino Hills, California
Located in the greater Los Angeles Area, Chino Hills Senior Living offers assisted living and full-service memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia. Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness.To learn more about this provider's license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search
Reviews of Chino Hills Senior Living in Chino Hills, California
4.1
(29 reviews)
Facility
4.6
Staff
4.4
Food
4.0
Activities
3.0
Value
3.2
Joniece
5
|
September 23, 2024
I went to Chino Hills. That's a nice one. The people there were friendly, really nice. It was clean. No smell. There are no holes in the wall, just clean. It was very clean. The staff was very friendly. I've seen them helping others, helping some of the patients there and they were very caring. The rooms were very clean.
Provider Response
Kahh
1
|
August 26, 2023
Every time I have visited my loved one, I am disgusted by the isolation these residents experience! This place is woefully understaffed, the food repulsive, and the Director an embarrassment to the profession! I come from another state to visit & I am in continual shock that this place was chosen. If you care about your loved one, DO NOT SEND them to this place!!!
Provider Response
S.B
3
|
April 4, 2022
Jonathan toured me around. He was very nice, very knowledgeable, seemed to be thorough, and answered all our questions to the best of his ability. The rooms were nice and it looks like they are starting to remodel. They were studio apartments and one-bedroom, so the size varies. It appeared that there were enough amenities for them. It's an older facility, but they're renovating it. They had a nice patio out back, like a large area with trees and plants that people could go, sit, and visit. It's just not the right place for my sister.
Provider Response
Tracy
3
|
October 27, 2021
It seemed a lot older than the other place we visited. Everybody was friendly, but it wasn't the right fit for my mother-in-law. The rooms were nice, and they were remodeling the one that we looked at. The rooms were great; that wasn't a problem at all. It seemed very well maintained inside and outside. It was very welcoming. I just don't think it was the right fit for her. The staff who gave the tour was nice. She was great and got us in there right away. The tour wasn't as extensive as the one at the other place though. We didn't try any of the food. The dining area seemed more cafeteria-style. It just wasn't as welcoming as the other place. They had a little area where you could go sit outside. They had a calendar with activities on there, but when we were there, it was very quiet. There were just a couple of people sitting in their wheelchairs in the lobby. It was kind of depressing, to be honest.
Provider Response
Cheryl
5
|
August 26, 2021
Our tour experience was excellent -- even stellar. They have everything; they have full assisted living. They have a caring, constant staff, better food than I've seen in any other place, and a better environment. It's clean, it's new, and everything's fresh and bright.
Provider Response
Karen
5
|
July 23, 2021
Staff are very friendly, professional and caring. This is very important to our family as he is very elderly, 91 years old. They are very prompt about letting us know supplies that he needs. We are very happy with the facility and highly recommend it.
Provider Response
Lynn
4
|
June 23, 2021
It is very welcoming. It's smaller than where Mom had been. It's more hands-on with the individual living there. The staff is very open and willing to help, and very understanding with the people who need the memory care. They definitely go out of their way for their residents. I am not sure about the activities because my mother is choosing not to be involved right now. Right now, she is being very difficult, but they understand that happens with somebody with memory issues. They're trying to make her more comfortable just being in a new place. They just kind of go out of their way to help them adjust. The food looks very appealing and appetizing, but I have one hundred-year-old mother, and she is very picky, but it looks very appetizing and it smells good. The staff is friendly and very accommodating, trying to help you and help their residents adjust to their new living style, and stuff like that.
Hotbloodedred
4
|
June 22, 2021
My mother loves the staff. She enjoys playing the trivia games, crossword puzzles and meeting new neighbors. My mom is a diabetic and this is the only place that she could go to. The menu is the same for everyone, so she has to be careful of what she eats.
Liz
5
|
June 21, 2021
It was very nice and clean. They were friendly. Everybody who worked there was giving greetings and the lady who was giving me a walk around seemed very well versed, informative, and willing to be helpful. The rooms were clean and neat. Anybody would be comfortable there. They have different-sized rooms, but I was just looking at studios. I wasn't really interested in a room share kind of thing, although I looked at that a little bit. The staff showed me a room where some people might gather for a movie or games. They had a nice dining room.
Greg J.
5
|
November 16, 2020
The care was exceptional for my mother. We are now moving my Dad in 4 years later. The staff really know how to care and treat the residents with respect and dignity. Great place for loved one with dementia.
Provider Response
Maryann
5
|
October 20, 2020
Provides loving and caring assistance for my mom who suffers from Alzheimer's. Excellent management.
Provider Response
Cathy
2
|
March 17, 2020
It did not impress me at all. First of all, the parking lot is in a gas station's parking lot. When you walk in it's nice, but there was absolutely nobody there in the lobby to greet you. What they're saying that really bothered me was that they didn't have much as far as activities. One of the residents coming downstairs actually went to get somebody from the office for us since there was no staff there. We walked around and we were shown everything.
Stephen Duncan
5
|
October 12, 2019
My father was a resident of the memory care for almost 4 years. My family is very pleased at the care and attention he received. He required special needs that were met at every level by the very caring and patient staff. His room was kept very clean as was himself personally. He was served a variety of very delicious meals (in-spite of my fathers pickiness at wanting at times to eat). My compliments and sincere appreciation for the above and beyond treatment and love shown to my father. My family high wishes to recommend this facility to other families and friends.
PatriciaK
5
|
September 22, 2019
The facility is always clean and fresh. Food is very good and the chef does a great job with variety and resident input. Staff goes above and beyond in all areas: patient care, family support, questions and concerns. There are many activities offered on a daily basis and staff does a good job to encourage the residents to participate. Lots of activities to involve families as well. Love that they go to Pechanga Casino. Rooms are nice with a large bathroom and "kitchen area" with sink, microwave and refrigerator. There is a beautiful patio for the residents to sit and enjoy with family and the gardens are well kept and pretty.
aredlac27
5
|
December 12, 2018
Great place for seniors living! Very welcoming and friendly staff.
Provider Response
HB1970
2
|
March 3, 2018
Promises, promises, and promises. My mother was there approximately 1 year at this facility. Too MANY promises were made to us when we toured the facility with Stacie. 1. We do weekly laundry. No you don't. Her comfortable was never washed as I found out 4 months after. 2. Daily activities always: Really? Every time we went to Legacies, they were ALWAYS watching TV. 3. At least 3-4 caregivers working per shift. Not really, cause most Sunday's there's was only 1 or 2 working at the time. Sometimes the med tech was there alone. I also didn't like the fact that all the "DIRECTORS" of the facility only work Monday to Friday. Someone of the "DIRECTORS" should be during the weekends as there were too many residents fighting and yelling and 1 caregiver (the med tech) was unable to handle it. Hopefully, by now you guys have fixed the leaky water hose valve that leaked for over 6 months by sidewalk near the trash binders. On the positive side, there were at least 5 caregivers out the 12 in Legacies, that really care and went up and beyond in making sure the residents were well taken care of. The others were there simply collecting a paycheck.
Ada545844
4
|
October 20, 2016
It is a very nice community, but it feels a bit tight, and we wanted something a little bit larger in the way of rooms and stuff like that if we're going to be there. That was the only downfall. Otherwise, they have very pleasant people, and they have very nice facilities overall. The 1-bedroom apartment was just too small, and they need to have larger 2-bedrooms if they expect couples to go there. It's wonderful and great for one person, but for 2 people, there's just not enough room.
Michael088687
5
|
October 11, 2016
I really like the place. The only issue with this is that my in-laws would have been on the second floor, and the elevator was pretty far from their room. Other than that, the meals are included, there’s doctor’s appointments, and they have an onsite doctor. I felt like they had a good list of activities like going shopping, hobby lobby, and the casino. We were really happy with this place, but the only drawback was the distance from the room to the elevator. That’s the only drawback; otherwise, the place is great.
Shoppin2do
4
|
July 1, 2016
It seemed nice and the right fit. It's close to my home and just seemed like a clean and nice place. I only met the person who gave the tour, and she seemed knowledgeable and was able to provide the information that we're looking for.
Mary572182
5
|
June 28, 2016
It was my favorite. The staff was very knowledgeable, friendly, and followed up, but I just can’t afford it. They had a very nice companion room, which is kind of a shared room with a wall in-between the two beds.
ChristinaYLWPM
5
|
May 18, 2016
It was nice. The staff was great, very knowledgeable, very accommodating, and answered all of my questions. They had a whole calendar of events. They even had menus for the different restaurants and the food that they offer. They do bingo, trips out to casinos, and different classes that you could take. They actually let us go into a couple of different residents' places, and the residents were really nice. They allowed us to look around, and it was very nice. The staff knew all of the details, and for every question we asked, she had the answer. That was really good.
TracyJIENZ
4
|
May 11, 2016
The staff was really friendly. But I wasn’t as impressed with the memory care unit. It seemed dark and isolated and it didn’t smell good. I didn’t like the rooms. They have people sharing a one-bedroom apartment that didn’t live together. It was like unrelated family members splitting a one-bedroom apartment where one person got a bedroom and another person got the living room and then they shared the bathroom. They showed me the activities and they seemed pretty comparable to the other facility as far as what they offered. When I got there, it just happened to be lunchtime. Most of the people were eating so no one was involved in any activities, so I couldn’t see them in action. The dining room was depressing.
Michael123066150
5
|
March 31, 2016
My dad is in here. It is very clean. The staff is very friendly and very accommodating, and when my dad moved in, they made sure he felt comfortable. We are very happy with the facilities themselves and with the activities, too. They have three meals a day and take very good care of him, so we are very happy with what we have. I think the accommodations are perfect, and the staff goes above and beyond in making sure that my dad feels comfortable and a part of the community.
caring family member4
5
|
March 27, 2016
We visited for my parents. I met lot of the staff who were caring, young girls. It’s a very nice, clean, and tidy community. While I was there, they had two housekeepers who were vacuuming early in the morning. They were cleaning the floors before everybody was basically up and moving around. The activity director is an outstanding woman. She was putting up all of the activities on the bulletin board, which looked very nice. The food was very good. The rooms were a little small but nice and clean and smelled fresh.
laddermom
4
|
December 22, 2015
My mom is living here, and the community is very nice. It's very well furnished, and it doesn’t have odor or smell like most senior communities do. It's just very pleasant for the family to visit. We like the staff. My mother does not like the food there, and that is about the (only) complaint we have. But other than that, it is fine. Her apartment is very spacious. It's a one-bedroom with a large bath and a small kitchenette. The living room is large, which is good because she is in a wheelchair. They have a lot of activities, but my mother-in-law is blind, so she can't participate in a lot, but they try to accommodate her and make larger bingo cards for her so she could play bingo. They give us a calendar with all the activities, like holiday events. They include the family.
Trish8
5
|
August 31, 2015
It has really been great, he is adjusting well, and everybody is really kind, friendly, and helpful. I have seen some ice-cream social, and they play games; they have all kinds of things.
Provider Response
Hi, Thank you for posting your fantastic review for our Chino Hills community. We are so pleased that you and loved one are happy. We post weekly photos and updates on our Facebook page. Be sure to check it out!
Caring82269050
4
|
August 12, 2015
I liked the area that it is in, and it was a very nice place. It was comparable to the other place I went to, and it was clean. I thought it was very good.
Kristina4
4
|
August 14, 2014
Overall, I would rate it a four. The staff seemed very helpful. I thought the rooms were spacious and nice. The dining room was clean, nice, spacious, and organized. I liked that they were a smaller community.
Jeanette6
2
|
June 12, 2013
We've also visited here for my mother-in-law. The staff seemed fine. The place and the dining room were nice and bright. The exercise room though was very small. I don't remember much about the rooms, and overall, the whole place did not leave any impression on me.
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Services and Amenities of Chino Hills Senior Living in Chino Hills, California
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Skilled Nursing
Languages
- English spoken
Parking Options
- Parking Lot
Transportation & Shopping
- General Transportation Services
Diet & Nutrition
- Vegetarian Diet Available
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
Pets
- Pets
- No Cats
- No Small Dogs
Kitchen Types
- Kitchenette
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Overnight Guests
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Specialized Staff
- Nurse on Staff (Part time)
Additional Amenity Information
- State Licenses: 366425024
State Licenses
State License: 366425024
Costs for Chino Hills Senior Living in Chino Hills, California

Memory Care
$4,450
Starting Price

Assisted Living
$3,845
Starting Price
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