Sunrise at Canyon Crest

Offers Assisted Living and Memory Care

32 Reviews
5265 Chapala Drive, Riverside, CA 92507
Call (800) 385-2527
Sunrise at Canyon Crest (800) 385-2527
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Reviews of Sunrise at Canyon Crest

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Assisted Living Reviews for Sunrise at Canyon Crest

November 26, 2020

By Gloria

I visited this facility

We visited Sunrise at Canyon Crest. It was very clean. The rooms were very well appointed. If someone was physically handicapped, it would be very easy to get around. The staff members we met were all very nice and very forthcoming. One interesting fact was that these were long-term employees, so it's not like they had a big turnover. That was impressive. We were inquiring for respite care for my mom. Right now, because of COVID, they were limited in what they could do, so we really didn't go into their activities. Just the fact that we were looking into respite and not really long term, they really didn't discuss activities too much other than they had movies. The living atmosphere was friendly, open, clean, and quiet. It was like going into someone's home. The staff member was very knowledgeable. She went into a lot of things.

October 07, 2019

By Ron

I visited this facility

I went to Sunrise at Canyon Crest. The only thing that comes to mind is how expensive the place is. That knocked me over. It was very clean and very beautiful. The staff members were very nice and informative. They had a very nice and very clean dining area. They had a decent menu. It was a premiere place.

October 31, 2017

By Tracy

I visited this facility

Sunrise was really nice. The staff who took us around was friendly and explained everything. The price was comparable. It was bigger for my mom, but I didn't like it for the memory care.

March 23, 2017

By pattya

I am a friend or relative of a current/past resident

This facility has excellent and caregivers and is very well run. I moved my husband here to the memory care cottage and he is happy, safe and calm. I highly recommend Sunrise. It is way better than the other faculty we tried first.

January 14, 2017

By John171674

I am a friend or relative of a current/past resident

Mom has been in Sunrise at Canyon Crest for over a year now; their services and professionalism have degraded. The rooms are pretty small, and I believe they are understaffed. We requested assistance for my mom, and it took well over 30 minutes for anybody to acknowledge that she even requested assistance.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

January 05, 2017

By David566313

I visited this facility

Sunrise at Canyon Crest looked presentable and nice. The room was like a studio apartment, but it was not what my sister needs. The staff was very sociable and very informative. They were really trying to help. The rooms were perfect, but it was not the environment that I wanted for my sister.

October 05, 2016

By Debra803824

I visited this facility

I love Sunrise, but this wasn’t the right fit for my client. They were all great, and I would rate the food a 10.

June 10, 2016

By Karen872328

I visited this facility

At Sunrise, I liked the fact that they do everything for you. I was happy with it. They were really great and showed me around. The apartment was nice. The laundry area was fine, but I’m used to having the laundry in my own place, so that was a little off-putting.

February 11, 2015

By Deb26

I visited this facility

We liked Sunrise at Canyon Crest. It was expensive, but the thing that I liked about it was the longevity of the staff -- how long they worked there really impressed me -- and the level of care that they provide. They told me that no matter what condition my mother was in, they would see her through until the end. I also liked the feel of the facility. It was homey. They had it set up in small units so it was more of a smaller community. This is where I'd like for her to go. The rooms were not as spacious. That was the only downfall, but everything else was not comparable to anywhere else. If a person can afford it, I would recommend it.

January 18, 2015

By Caring104644550

I visited this facility

Sunrise at Canyon Crest is so nice. If I had the money, I would put my mother here. This would have been my first although they did not take Medicare. The facility is beautiful. It seems like you are going on a vacation. Everything is clean. The rooms are beautiful. The inside is gorgeous. You are like stepping into a five star hotel. That is how nice it is. The lady that assisted me was very sweet. She was the one that gave me a lot of different numbers and different places to check out.

December 26, 2014

By Matthew12

I visited this facility

I went to Sunrise at Canyon Crest. I wasn't too impressed with it. It was OK, but the food didn't look that appetizing. It wasn't the right spot for my dad. The rooms were OK, but I wasn't that impressed with this facility, so I just stopped the tour. It wasn't a good fit. The staff was friendly and knowledgeable though.

December 06, 2014

By Patsy10

I am a friend or relative of a resident

Sunrise at Canyon Crest had a wonderful staff, and they were very caring. If there were any issues, they'd call and let us know. My friend's mother was in the Alzheimer's unit which had just bedrooms. It had a common eating place, which was very nice. It was set up restaurant style so that people could visit with other people. They had chair exercises, chair dancing, and tea parties. I certainly would recommend this facility, but it is probably not affordable for everybody. I liked best the care.

October 25, 2014

By Caring1762

I visited this facility

Sunrise at Canyon Crest is absolutely perfect; it’s so relaxed there and they have coziness the minute you walked in. They have rooms, and a little cove off of the center of the main building so all around there are little clusters of bedrooms and a short hallway that would have three or four bedrooms so that you are close to the center all the time. In that big center is a living room, several little places to eat, plus a larger dining room with tables that seats maybe 10 people, windowed little side room, and windows to the inside too so it’s wide open that way. If you want to meet with a group or have a birthday party or something, you could be off to the side. It was just wonderful and also had memory care. What I like most in this community is their togetherness. While we were there walking through the central area, there were people wandering curious, and it’s just a very cozy feeling. The sofas looked warm and inviting with pillows and this is where we want to go.

September 08, 2014

By Caring77153550

I am/was a resident of this facility

I chose Sunrise because I liked the people. But they had a lady manager who was managing me. She was not so nice, but the others seemed very nice. You’re not gonna like this, but I was there for two weeks and they won’t give me back my walker. So I wasn’t really pleased. I was also under problems because they would not let me have my grab bar, which means I can’t get up in bed. But I got my refund back, that was nice. The buildings were attractive. I was not engaged in any activities particularly, but they had one that was kind of nice. Somebody was coming in on Tuesdays and Thursdays. They had some people come in and play music for us.

Provider Response

Thank you for your review. We take all concerns seriously and would like to learn more about your experience with Sunrise. Please email us at

July 31, 2014

By Caring88710550

I visited this facility

We visited Sunrise. It was good. That was our second choice. I like the layout of the facility. I would rate the staff very high.

June 17, 2014

By John86201850

I visited this facility

We visited Sunrise, and it was a beautiful place. They were very accommodating. However, they don't have a two-bedroom apartment.

May 10, 2014

By Melody4

I visited this facility

Our favorite facility that we visited was Sunrise at Canyon Crest. This is a smaller facility, just one story, and everything was based in a circle. They made a requirement that the residents should tend at least one or two a week of the activities, which we liked because my mother-in-law tends to be more withdrawn, and she probably would lock herself in her room. So we kind of like that because that would help her get out. The people there were very friendly. I ended up having a talk to a lady who lives there, and she was ranting about how amazing the food was.

March 27, 2014

By Jeff17

I visited this facility

I went to Sunrise at Canyon Crest, and that is a nice facility. It’s very clean and neat. The people were friendly. Looking at the menu, the food was fine. I think the location is very good. Everything looked very good.

October 15, 2013

By Caring72574650

I visited this facility

Sunrise was very good. The facility had a homey feel. They had four or five self-contained facilities with smaller number of occupants and were in a higher level of care. I liked and was most impressed with the staff. They had larger rooms. They had activities like exercise class. I would recommend them to others.

August 11, 2013

By Daughter Dearest

I am a friend or relative of a resident

Sunrise is a lovely home with a clean and bright interior, well kept landscaping and some spectacular views.The staff is patient and caring. My person has been living at Sunrise for eight months. She is very busy doing purposeful things. She is content and her health has improved. I recommend Sunrise!

December 11, 2012

By KK2

I am a friend or relative of a resident

This residence is very clean and homey. The food is tasty and nutritious. There are lots of activities to keep residents active, alert, and genuinely productive. For example, the kitchen serves produce which the residents grow. The staff is accommodating. When visiting cottage 3, which is designated for residents with severe cognitive impairment who might wander, I noticed that the residents were all clean, dressed, and up and about. They seemed quite content.

May 15, 2012

By mvlcap

I am a friend or relative of a resident

My experience with this assisted living provider was always pleasant. The accommodation was ideal, with each person receiving their own room and only about 10-15 people per 'cottage'. There would be group activities such as crafts or exercising in the main house to encourage inter-cottage relationships. The staff was always pleasant and helpful and there was a small medical team, dentist, and beautician on site. There was also a free shuttle service for those who were able and wanting to go shopping. All food was made on-site in view of the residents of each cottage. Each meal was healthy and balanced with several options per meal. On site were also several 'lock-down' cottages to house those with dementia. Despite not being let outside unsupervised, these cottages worked just like the rest with no difference in care or aptitude of the staff. Staff was always around to help and answer questions for both family members and residents.

January 27, 2012

By Chinky

I visited this facility

The facility was clean and has good welcoming vibe. The elderly looks comfortable living there. The location was good it was near a sloped road, but it seems secured. They have programs that seems to stimulate older people. This is I think very important for an assisted living home. Since, most of them are bored and needs things to do. They have allotted time to socialize and the staff are very friendly. It seems like the people that are working there are knowledgeable of what to do incase of emergency. I think this is a good place for an elderly to be in. Although, it is near riverside. The place seemed very safe. They are also, near commercial areas. So, that's a good thing.

June 22, 2011

By TasticWhit

I visited this facility

When attending Sunrise Assisted Living, I provided donated blankets to the seniors living there. In my short visit there (only a few hours), I noticed that the staff at assisted living was very kind and helpful, not only to the individuals living there, but to those who visited. Many of the people who lived there were happy and free to go about the rooms without being overly restricted by staff. However, there were no issues and all the residents seemed to enjoy being with the staff, visitors, and each other. It was a great visit and was exemplary in many respects.
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Memory Care Reviews for Sunrise at Canyon Crest

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Services and Amenities of Sunrise at Canyon Crest

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments
  • Detached Homes
  • Housing Extra: Cottages

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: All Day Dining


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 88
  • Staff Patient Ratio: Variable Staffing Ratios Based On Census And Level Of Care Needs
  • Respite Care
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy


  • Licenses: 336403028
  • State Licenses: 336403028
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About Sunrise at Canyon Crest

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Sunrise at Canyon Crest

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