Villas at San Bernardino

Dear Clara, Thank you for taking the time to share your thoughts following your in-person tour of our community. We are thrilled to hear that your visit was a positive and enjoyable experience. Our team strives to create a welcoming and vibrant environment, and we're delighted that this was reflected in your tour. We're pleased you found our location appealing and our community clean and inviting. Our dining area is indeed designed to offer a comfortable and restaurant-like experience, complete with a full menu to cater to the diverse preferences of our residents. It's great to hear you appreciated the menu and the day's offerings. The well-being and contentment of our residents are our top priorities, and we're glad you noticed residents looking happy and well-cared for in our common areas. Our outdoor patio and fountain area is a favorite among many for relaxation and socializing, and we're glad it caught your eye. We're also happy to hear that the variety of events and activities, such as game night and movie night, appealed to you. We believe in creating a dynamic and engaging community where everyone can find something they enjoy. Thank you once again for your kind words. We are here to provide any further information you might need or answer any questions you may have. We hope to have the opportunity to welcome you or your loved one into our community. Best regards, Villas at San Bernardino Team

Dear Melissa, Thank you for taking the time to visit our memory care community and for sharing your impressions with us. We are pleased to hear that you found our community to be clean and well-maintained. Providing a safe, clean, and engaging environment for our residents is one of our top priorities. We're glad that the range of activities and programs available for our memory care residents stood out to you. It's important to us that all residents have the opportunity to engage in activities that are not only enjoyable but also beneficial for their well-being and cognitive health. Security and safety are paramount in our memory care community, and we appreciate you recognizing the measures we have in place, such as the security doors with alarms. Ensuring the safety of our residents while maintaining their dignity and independence is crucial to us. It's reassuring to hear that our team was able to answer all your questions thoroughly and provide clarity on what is allowed within our community. We strive for transparency and open communication with both residents and their families. We're delighted that you noticed the variety in our common areas, from the TV room to the more tranquil spaces like our café area and library. It's important to us that our residents have different spaces to enjoy based on their mood and preferences. Finally, the outdoor patio area is indeed a lovely spot for residents to relax, read, or engage in activities, and we're glad it caught your attention. Thank you again for your review. If you have any more questions or need further information, please don't hesitate to reach out. We hope to have the opportunity to welcome you or your loved one into our community. Best regards, Villas at San Bernardino Team

Dear Janice, Thank you so much for your wonderful review and for taking the time to visit our assisted living community. We are delighted to hear that you found our community beautiful and welcoming. Our team works hard to create a friendly and inviting atmosphere, so it’s heartening to know that this was reflected during your visit. We're glad you appreciated the design and layout of our studio and one-bedroom apartments, especially the attention to detail in making them both stylish and functional. Ensuring that our living spaces are comfortable, aesthetically pleasing, and accessible is important to us, as we want all our residents to feel at home. It’s great to hear that our calendar of activities caught your eye. Engaging our residents with a variety of events and activities is key to our community spirit, and we love providing a range of options like bingo, crafts, music, and movie nights to keep our residents active and entertained. We’re also pleased that the food we offer looked appealing to you. We pride ourselves on providing nutritious and delicious meals that cater to the tastes and dietary needs of our residents. Thank you again for your kind words about our staff. We believe that our team's dedication and friendliness are what truly make our community a special place to live. Should you have any more questions or if there’s anything else we can assist you with, please don’t hesitate to get in touch. We hope to have the opportunity to welcome you or your loved one to our community in the future. Best regards, Villas at San Bernardino Team

Dear Pamela, Thank you for sharing your positive feedback following your visit to our assisted living community. We are thrilled to hear that you had a pleasant experience and found our staff great and knowledgeable. It's wonderful to know that the beauty of our community stood out to you. We take pride in maintaining a clean, welcoming, and aesthetically pleasing environment for our residents and guests. We're glad that you appreciated the dining area, as well as the various amenities such as the movie room, game room, outside patio, and TV room. We understand your note about not visiting the memory care area due to its secure nature. The safety and well-being of our residents, especially those in memory care, are our utmost priorities, and we ensure a secure environment while maintaining their freedom within safe boundaries, like our central courtyard. Thank you once again for your kind words. Should you have any further questions or wish to know more about our community, please don't hesitate to reach out. We would be more than happy to assist you. Best regards, Villas at San Bernardino Team

Dear Lynne, Thank you so much for sharing such a heartfelt review of our assisted living community and your mom's experience with us. We are truly grateful for your kind words and happy to know that your mom feels well-cared for and content in our community. We're thrilled that despite the challenges posed by COVID, your mom and other residents continue to enjoy our amenities and services. It's great to hear that our culinary efforts are particularly appreciated – we do take pride in offering delicious, fresh food that appeals to our residents, and it's wonderful that your mom enjoys the meals so much. We also appreciate your recognition of our efforts to keep residents engaged and connected through activities and entertainment, even with the necessary safety measures in place. Our activity director and staff work hard to ensure there's always something enjoyable and enriching for everyone to participate in. The safety and well-being of our residents are always our top priorities, especially during these challenging times. We are committed to following all health guidelines and protocols to ensure a safe environment for our residents and staff. We understand the importance of a clean and comfortable living environment, and we're pleased to hear that your mom is satisfied with the cleanliness and upkeep of our community. Thank you again for your support and for entrusting us with your mom's care. Please know that we are here for you and your mom, and we aim to continue making our community a place where she can enjoy a high quality of life. Best regards, Villas at San Bernardino Team

Thank you, Sally, for sharing your positive experience with Villas at San Bernardino. It's heartening to hear that during such challenging times, our commitment to the safety, health, and happiness of our residents shines through. We take immense pride in creating a supportive and caring environment, and it's rewarding to know that your father-in-law enjoys living in our community. Your acknowledgment motivates us to continue our efforts to provide a safe and welcoming home for all our residents.

Thank you, Karen, for your glowing review of our community. We're delighted to hear that our commitment to cleanliness and vibrant community life stood out to you during your visit. It's true, our range of activities and the special touches like our library and movie room are designed to enrich the lives of our residents, even in challenging times like these. We're glad you noticed and appreciated the efforts we put into making our community a lively, engaging, and clean environment for everyone. Your feedback is incredibly valuable to us, and we're here to provide any further information or support you may need for your husband.

Dear Ron, Thank you for taking the time to visit our assisted living community and for sharing your impressions. We're glad to hear that you were impressed with our community and the information provided during your tour. Our team strives to offer thorough and informative tours to help families make the best decision for their loved ones. We appreciate your comments on our living spaces, small library, and movie theater. We aim to create a comfortable and engaging environment for our residents, offering various amenities that cater to their interests and needs. While we understand the challenge of distance and the importance of location when selecting a community for your mother, we're grateful that our community was considered. Your feedback regarding the interaction between staff members is noted, and we continuously work on fostering a warm and interactive atmosphere for everyone. The safety and security of our residents are top priorities for us, so we're pleased that you recognized and appreciated the measures we have in place, including monitoring and surveillance. Thank you once again for considering our community. If there are any additional questions or if circumstances change and the distance becomes less of a factor, please do not hesitate to contact us. Best regards, Villas at San Bernardino Team

Dear Harry, Thank you for sharing your positive experience visiting our assisted living community. We're delighted to hear that you found the rooms to be nice, clean, and spacious. Our team works hard to maintain a welcoming and hygienic environment, so your feedback is very encouraging. We're also glad that you found our staff to be friendly and helpful, and that they were able to answer all your questions. Providing support and information to our visitors is important to us, as we understand the importance of finding the right community for loved ones. It's great to hear that our schedule of activities and the various communal areas like the TV room, library, and dining rooms met your approval. We strive to create a vibrant and engaging community where residents can enjoy a variety of activities and socialize in comfortable settings. Thank you again for considering our community and for taking the time to provide feedback. If you have any more questions or need further information, we're here to help. Best regards, Villas at San Bernardino Team

Thank you so much for taking the time to visit our assisted living community and for your wonderful feedback. We're thrilled to hear that you had such a positive experience with our staff and the food during your visit. Our team is committed to providing a welcoming and supportive environment for all our visitors and residents, and we're delighted that this was reflected in your tour. It's great to know that the staff member who guided your tour went above and beyond to meet with you on her day off. We'll be sure to pass along your kind words to her and the director of activities. It's heartening to hear that you enjoyed lunch and the opportunity to experience firsthand the engaging and friendly atmosphere we strive to foster here. We're also pleased that you found the apartment spacious and well-maintained. Providing comfortable and appealing living spaces is important to us, as we want all our residents to feel at home. Thank you for noting our facilities, including the library, meeting room, and computer room. We believe in offering a variety of amenities to meet the diverse interests and needs of our residents. If you have any further questions or if there's anything more we can do for you, please don't hesitate to reach out. We hope to have the opportunity to welcome you or your loved one into our community. Best regards, Villas at San Bernardino Team