I went to look at Villas at San Bernardino. I like that it was family-owned, and it felt very comfortable. It was a smaller community and felt very homey. I liked that the shower was walk-in and had lots of rails. They had several different little community-type spaces where my grandma would enjoy getting to know people and talking to people. They have their weekly outings for lunches and a salon, which my grandma will enjoy. Their garden outside had a nice fountain, so that was pleasant. The grounds are well kept.
Villas at San Bernardino
Offers Assisted Living, Independent Living, and Memory Care
19 Reviews
2985 North G Street, San Bernardino, CA 92405
Call
(800) 385-2527
Reviews of Villas at San Bernardino
Assisted Living Reviews for Villas at San Bernardino
June 11, 2022
I visited this facility
October 31, 2021
I visited this facility
I was impressed with Villas at San Bernardino assisted living. It's really clean, people are nice, and they're very friendly. I liked the lobby because it's very quiet. The lady who toured me was nice and she explained everything well.
Even though it's small, it feels like home. I know big facilities tend to look like just hospitals, but this one looks more like home. We went to their dining area and she showed me the menu for the day. It wasn't really bad, it looked even delicious. That time they were having a type of cabbage and corned beef. They have a launch area where the residents can go to spend their time, or if they want to have drinks like coffee or juice. They also have a patio, it's not big but it's a good size if you want to be alone and go outside.
We went to the second floor where they showed me the room that they have available. It's a pretty good-sized room, I don't think a resident would need a big one. It has a bathroom that I liked. I feel that it's safe if my mom has to take a shower on her own there. It has a refrigerator and a microwave too.
I saw the caregivers cleaning the rooms, and it looked clean to me. They also do the laundry once a month, which is free. I saw some residents, they all looked happy and they all knew each other. After I came back from that facility, I told my siblings that I liked it and I think that would be good for my mom. That it doesn't look like those facilities are owned by bigger ones. This one looked more like home.
I went to visit in the morning and they were cleaning. The caregivers in that facility were making up the beds for the residents. There was also a guy outside cleaning the furniture so I think they're keeping the facility well-maintained and clean.
There's a library where they can read. There's also a music place with a piano. Outside, on the patio, I know they do bible studies too. They do them outside because of the Coronavirus. Before the Coronavirus, they invited the families to join them.
September 24, 2021
I visited this facility
I went to Villas at San Bernardino. It was a beautiful facility, very nice, people seemed very friendly and nice. I saw a studio apartment, it was small, but it was very nicely decorated to show what you could do with it, and we saw a one-bedroom apartment also, and the bathrooms were extremely handicapped-accessible, very nice. They had a very filled calendar of activities, they played bingo, they had crafts, music, and movies. We didn't eat, but they showed us the food. It looked great. Everything was very nice there. The staff I met was very nice.
September 14, 2021
I visited this facility
I went to Villas at San Bernardino. The staff was great and knowledgeable. It's a really beautiful facility. The dining area was clean and well-stocked. It's a gorgeous facility. It didn't look like a nursing home. They have a movie room, a game room, an outside patio, and a TV room downstairs. They did not take me to the memory care area because it's a locked area. They have a central courtyard with locked gates, so residents could get out that way, but they couldn't go anywhere.
June 20, 2021
I visited this facility
I toured Villas at San Bernardino, and that is the one I am going to try and go with. They have both assisted and you can be on your own in independent. I toured the assisted, but just to an extent. I am not totally assisted and just need reminders to take the medicine and stuff like that.
They were willing to work with me in trying to get help for the monthly payment. It is not cheap. It is like $2,300 a month.
The facility was very nice and well taken care of. They showed me the dining room and two different rooms. I decided on one of the rooms. They wash your clothes for you, and they can clean for you. They have a dining area where you can eat. It was pretty nice.
January 25, 2021
I am a friend or relative of a current/past resident
My mom is at Villas at San Bernardino. They're great. If it wasn't for COVID, it would feel like a resort. It's really nice. The people there are very caring. My mom is picky and she has absolutely nothing, but good things to say about all the helpers. They pride themselves on their food. This is something that they brag about, that their staff eats there too, because the food is so good and it's mostly fresh. My mom can't believe how good the food is. She's been there since September, and you don't usually find that in a group living situation like this. My mom is 95 years old, and she says, "I'm gonna have to go on a diet, I'm gaining too much weight, 'cause it's so good."
Also, they have an activity director who really tries to make sure there's something going on and they frequently have a woman or some other entertainers who come and sing or whatever on the patio, distanced away from the residents. It's very hard right now because of COVID, but the place has really the potential to be so good and the people are just so nice. In spite of the pandemic, they load up whoever wants to go into this nice touring van that they have, and they drive around and they look at things. One time, they went all the way to Oakland, and they take them sightseeing and driving around neighborhoods. They have a library and a woman who plays the piano every night. My mom and some other women sit and they'd sing hymns together, but they have to be 6 feet apart.
Recently, they had some people that tested positive for COVID. They had to have everybody stay in their rooms and they tested everybody. Now, it's going away and they're starting to come out and be able to eat again in the dining room. There's a hair salon there, and my mom was able to utilize that one time before COVID emerged again in California; they have to follow the rules of the State. They have a nice patio with a fountain where the residents can go sit outside, and they call it 'the backyard.' They have sidewalks around the facility, so that the residents can walk around. It is right next to a freeway, but you can't hear it. The neighborhood is not that great, but the home itself is very nice. They're doing their best, and they really care. Again, my mom is picky, but she's been real pleased how clean everything is.
May 22, 2020
I am a friend or relative of a current/past resident
This is a wonderful facility. They truly care about their residents
During these difficult times they have definitely stepped up to protect the residents. And can proudly say they have had no Covid cases My reclusive father in-law loves living here.
March 24, 2020
I visited this facility
Villas at San Bernardino is a very nice and very clean place. They have lots of activities and they have parties going on all the time but maybe not now with the coronavirus. I would have chosen that place for my husband. The dining room was clean. But I didn't see any activities when I was there. They had a library where you can go in and read anytime you wanted to. You can get cookies there, which was nice. They have a special room for movies, too. It's a lot smaller place but it has lots of things going on. It is also very clean. The staff who assisted me was very helpful.
October 07, 2019
I visited this facility
I was impressed with Villas at San Bernardino. They gave us all their information. I didn't see a lot of interaction between their staff members and what-not, but we did go into a couple of rooms that they had available. They were very nice. Villas at San Bernardino was one location where I thought about placing my mother, but it was so far away from where we live. They had a small library and a small movie theater. The staff member who showed us around was very nice and very informative. I liked that they monitor who goes in and who goes out. They have surveillance, which I really appreciate.
November 24, 2018
I visited this facility
I was very impressed with Villas at San Bernardino. It was very attractive and the care seemed to be good. I would think it's adequate for the level I was looking at, which is assisted living. The caregivers seem to be right there. For the price, its a really good deal. The room I saw was attractive and they had a couple sizes of rooms. The smallest of the rooms seemed perfectly adequate and the facilities in the bathroom were excellent. They offer three meals a day with more than one choice at each mealtime. They also have snacks pretty much 24-hours a day. You can sit outside on the patio and the indoors looked very comfortable.
August 21, 2017
I visited this facility
Villas at San Bernardino's rooms were nice, clean, and spacious. The staff was friendly, helpful, and answered all the questions I had. They had a schedule of activities and they had a TV room, library, lunch room, and dining room. The dining area was orderly and clean.
October 04, 2016
I visited this facility
The Villas at San Bernardino have assisted living and memory care at a more reasonable cost. They have an outside area that’s secure, and they have activities. I saw they have their meals. The rooms were fine, clean, and of different sizes and prices. They have a big sitting room where they can watch TV and socialize. They have someone that comes in, and they tried to keep them occupied with different activities. Everybody seemed to be doing OK.
June 11, 2016
I visited this facility
The staff and the food were incredible at the Villas. The staff member who took us around was wonderful. She came in on her day off to meet with us. We met the director of activities, who even ate lunch with us. The apartment was very spacious, one of largest apartments we've seen, and it was very well maintained. They had a library, a meeting room, and a computer room.
September 09, 2013
I am a friend or relative of a resident
My father has lived in this facility for a few weeks. I am pleased with the level of communication between the staff and myself. I am glad that the reception area is always monitored and I feel that people cannot wander in (or out) without an individual from the staff interacting with them. The atmosphere is much like being at someone's home not like being at a care facility.
January 11, 2012
I am a friend or relative of a resident
My grandmother lived at Villas for only six weeks before she passed but in that short time the experience for her and our family was incredible. After a few months of rapidly declining health the staff at Villas welcomed her with a kindness and patience she had not experienced at two previous locations. They took the time to give her the assisted care she needed while she tried to recover her health. One of her last days there was her 87th birthday and knowing of the hardships she had gone through the previous few months the staff reserved a private dining room for a family birthday party: not only did they do us this kindness but more than one employee dropped off flowers for her. I cannot speak of the cost or long-term care due to her short time there but for what the Villas gave my grandmother in her final weeks meant, and still does, a great deal to my family and I.
September 09, 2011
I am a friend or relative of a resident
I found the Villas at San Bernardino to be of above average quality for the price and location. They offer a wide range of service to fit the changing needs of residents, from independent living, to assisted living, to memory care. They also have staff on hand for medication management, which was an excellent resource for an older family member suffering memory loss. They also have a wide range of activities for residents ans guests to take part in, and many physical and cognitive exercises to help residents with memory problems learn how to retain what they are losing. They also sport a beautifully landscaped lawn, the property is very near to major medical facilities in the city, and has a great view of the San Bernardino mountains. There are on-site beauty and barber shops, and various other sources of entertainment. The property is highly accessible to the disabled, offers 24/7 security, and a wireless call system to ensure the safety of residents constantly. I found the staff to be very helpful, if not a little inexperienced, although most of the residents enjoyed having youth caretakers bounding around the residence halls ready to help and a moments notice.
Independent Living Reviews for Villas at San Bernardino
August 22, 2021
I visited this facility
We toured the independent living of Villas at San Bernardino. But if you need extra care, then you pay extra for that. We like it, but the thing is it's not a shared room, so it's a private room. So my mom's room would have been just the four walls, and she would not have liked it because she'd be isolated. It would have been an upstairs room, which we did not like, but it was a very nice facility, and everybody there was nice. The cost was more pricey than the other one we toured, but they would have locked it for us. It's nice and clean. It's a private-owned facility, so they're able to work with us on the price. They also have activities there. They have a cafeteria and the residents can go in there and they can get a snack or something.
Memory Care Reviews for Villas at San Bernardino
March 20, 2022
I visited this facility
Villas at San Bernardino was a very clean place. They do activities with the memory care residents, and they showed us all the programs that they do for the day. There are security doors, but they don't lock them in. There will be an alarm that'll go off after a few seconds, and they'll just be within the building. The rooms are very clean. They don't mix men and women, too. They answered all our questions and told us what's allowed and what's not.
They have a couple of common rooms. One was where they can sit and watch TV, and then another place where they can drink coffee or eat pastries. It's almost like a library because there's nothing there but books. If they want to sit in the patio area, they can also sit outside and read or do whatever they want to do.
December 13, 2019
I am a friend or relative of a current/past resident
Villas at San Bernardino was very nice, the staff participates from the top down to their residents. It's a very nice place and the workers are all caring. My parents have been living in the memory care section for several weeks now. Their accommodation is just a bedroom with a bathroom. They had rooms for 2 people as well, they were basically just a room with a bathroom too but just a little larger. They have a nurse there all the time. They also have food for the residents all the time, if they get hungry they can come out and say they're hungry and they give them choices of what they would like and they get it for them. Every time I'm there, I can just go down the hall and tell them if I need something, and they'll get it right away. They have entertainment, pet care therapy comes in twice a week, they also have hired a podiatrist to come, and there's a beauty shop upstairs where they could get their hair done. They're having a Christmas party that the family members could come, they also had Thanksgiving. They have Catholic church on Tuesdays, and on Sundays they have their services on the assisted living part. I think they're way overpriced but that's how all of these places are. We had to put our mother in the memory care but our dad is in assisted living and we didn't want them separated, but Villas said right away that they could be together. On the weekends, a couple of the managerial people are always there so if you have a problem they're there to address it.
Questions about Villas at San Bernardino
What ongoing training does the staff receive in dementia care?
Staff receives continuous, ongoing training on dementia care. We cover all aspects of dementia in our training.
Describe the overall population of assisted living residents at Villas at San Bernardino. What is their average age? What are their favorite things to do?
The average age is 88. Overall, the residents at Villas at San Bernardino are active and participate in the activities/events offered here.
What programs or activities does Villas at San Bernardino offer to enrich residents' well-being?
Daily exercise, transportation 5 days per week, pet therapy, music therapy, brain fitness, cooking, Christian/Catholic services, multiple outings each week, art therapy, etc. We make sure to include options for resident's well-being in regards to spiritual, physical, emotional, and psychological well-being.
What places are near Villas at San Bernardino or within walking distance for assisted living residents to enjoy?
California Theater (we have annual tickets for our residents to enjoy) - Lake Arrowhead - Oak Glen - Museums - Several restaurants - Inland Center Mall
What transportation services does Villas at San Bernardino offer to assisted living residents?
Scheduled transportation 5 days per week
What makes the chef or dining program at Villas at San Bernardino exceptional? What kind of menu can assisted living residents expect?
Our amazing Chef has been here over 10 years and we are well known in the community for our fantastic food! We offer an all-day dining program with an extensive menu of options available from 7am - 6pm daily. In addition, we offer specials of the day and a homemade soup of the day, which change daily.
What safety features or security measures does Villas at San Bernardino offer to assisted living residents?
We lock all exterior doors at 7:30pm and have cameras that monitor/record the exterior areas and all interior common areas/hallways.
How does Villas at San Bernardino keep residents' families informed about their loved ones?
We send our monthly newsletters to all family members who would like to receive it. In addition, we make personal telephone calls and/or emails (whichever is the preferred method for each resident/family) to communicate personal information about the resident.
What is the care staff-to-resident ratio at Villas at San Bernardino during daytime and nighttime hours?
This number differs depending on the week/month/time frame the question is being asked. Our staffing ratio is not determined by resident count. We feel that is extremely dangerous to do, although most people look for this answer based on the number of residents/number of staff members. If we have 8 care staff for 100 residents, what is your first thought? Now if we told you 90 of those residents are independent... not a bad ratio, right? Now if we told you 40 of those residents are hospice residents....HORRIBLE ratio, right? Therefore, we determine staffing ratios based on resident acuity level, not the number of residents. Obviously that acuity level is fluid and ever changing, so our staffing levels truly vary weekly/monthly, etc.
If Villas at San Bernardino accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pets are free to enjoy the beautiful outdoors walking paths and sitting areas. There is also a grassy area outside of Assisted Living for pets to utilize. Pets are also free to enjoy our living room area as long as they remain on a leash and are house broken.
What ongoing senior care training does the staff receive?
Our staff receives ongoing training monthly, if not more often. The training topics include: dementia care, resident rights, workplace safety, resident sensitivity training, etc.
What safety features or security measures does Villas at San Bernardino provide to protect residents who wander?
We offer a secured area/neighborhood called the "Gardens." The Gardens is our memory care neighborhood and even offers a secured patio for residents to enjoy.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
We assess residents prior to move in, 30-days after move in, every 6 months thereafter, and/or upon any change of condition or family request.
Describe the neighborhood around Villas at San Bernardino. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a residential neighborhood, nestled into the foothills near Arrowhead Country Club.
Is Villas at San Bernardino affiliated with a hospital if more care is needed?
We work closely with St. Bernardine's Medical Center, Loma Linda University Medical Center and Kaiser Fontana.
Costs for Villas at San Bernardino
Services and Amenities of Villas at San Bernardino
Costs
- Entry Fee Cost: 2200
- Assisted Living Starting At: $2300/month
- Independent Living Starting At: $2300/month
- Memory Care Starting At: $4150/month
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Condos Townhomes
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Resident Parking
Cleaning services
- Private Cleaning Services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
- Religious Services
Languages
- English
General
- Resident Capacity: 97
- Minimum Age: Yes
- Pets: Yes
Licenses
- State Licenses: 366413072
About Villas at San Bernardino
Villas At San Bernardino is an assisted living facility in San Bernardino, CA. Villas At San Bernardino offers activities at their location for residents. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers.
Being able to chat with other residents becomes an important part of many peoples' lives and Villas At San Bernardino offers common spaces indoors to support that need. The benefit of living in an assisted living community is that making meals can be costly and time-consuming process so Villas At San Bernardino provides meals for residents.
Staff is awake and available 24 hours a day so if any emergencies occur no matter the time, there will be someone ready to help. Making sure residents with diabetes monitor their insulin levels is clearly an important task and Villas At San Bernardino can help with that task.
Unique Features
- Beautifully renovated - hard wood laminate flooring and updated stylish decor, feels clean and new
- Social atmosphere and homelike feeling
- Caring interactive staff
- Lots of activities on site throughout day
- Modern TVs and amenities throughout
- Lots of gardening, garden club
- Flexible with transportation, transports residents to church on Sunday
- Nurse on staff and doctor visits regularly
Thank for your interest in Villas At San Bernardino. Please give us a call to schedule a free tour.
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