Waterford Terrace Retirement Community

Nancy

We toured Waterford Terrace Retirement Community a year ago. We went, and they invited us to go at lunchtime. I recently got a letter from the manager. We met him when we were there that time, but he sent me a letter telling us that they have had a lot of changes and he is now the manager of the facility, they have done a lot of renovating, and he wants to set up another appointment with us. We may do that and look at it again. It was very nice. We were very impressed, and the people were very nice and friendly, especially the people who lived there. Several of them actually stopped us in the hallways and said, "This is a great place to live. We hope you're going to join us." They have a lot of good things there. From what I remembered, the meals were very good, and they told us the kitchen was always open. It's open twenty-four hours a day, and they will make whatever you want. Even if you come down at 2:00 am, there will be somebody there that can make something for you. The dining room was very nice. He actually invited some of the residents to join us for lunch so that they could tell us how long they have been living there and how they find it. I thought that was kind of nice. The rooms seemed to be clean. We liked it so I know that it was very good. They had a beauty salon. They had a calendar that showed all the different things that they do -- at that time there were a lot of things that they could do. They had transportation when you need to go to doctor's appointments, although you do have a space for a car, and you can drive yourself whenever you want. The facility seemed a little bit worn, but it was clean. It seemed some of the things were worn out, but like he said they have done a lot of renovations, and we haven't seen it since then.

Betsy

Waterford Terrace was wonderful. We loved it. It was on top of our list, but it was not licensed assisted living, which was slightly concerning. However, they have a caregiving operation that works closely with them. The amenities and activities were wonderful. They had a movie theater and a store, which my client liked. The staff was very nice. We felt very good about them. It was very grand looking when you drove up to it. Everything was clean, and the decor was very beautiful.

Mary

I went to Waterford Terrace, I thought it was very nice, but it does not take my long-term care insurance. It has a very nice location, and every unit has a patio, so everybody has a room with a good view. They have very nice menu of activities, and there's two days a week where they take people for medical appointments, and two days a week when they take them out shopping. I was very interested in them. It's an age-in-place facility. The independent and assisted living stay in the same location, and they just come and help them out. The memory care is probably in another building. I had lunch there and it was nice.

anonymous462585

I looked at several places, and Waterford Terrace was my choice. I came here, and I have not been sorry. The people are nice, the staff is excellent, the food is superb, and the facilities are good. We're about 3 miles from where my family lives. The activities were very well done; they have a list of 8 or 9 activities published weekly.

Sharon123686650

I liked Waterford Terrace. The food was OK, but it was more cafeteria-type food with a not-so-large selection. The layout of the place was very nice. They had a movie theater, a game room, a room for social events, and an exercise room. They had everything that you would want, like a beauty shop. It was a very nice place. The rooms were nice but had a partial kitchen with a hot plate, a little microwave, a counter, and a small refrigerator.

Tina41

I really liked Waterford Terrace. They just did not have any rooms available. It was not as grand as the two other facilities I visited, but they had caring people, and it was well maintained. It was certainly a consideration for us. The staff and the rooms were wonderful. They seemed to have a nice weekly/daily calendar of activities as well.

JC5

Waterford Terrace actually was my favorite place. In regard to the people, they looked so happy, and there were a group of women playing cards. It was independent living, but you could contract in assisted help. It just felt good, everybody seemed happy, and they have clients who have been there for a very long time.

Caring108388550

Waterford Terrace Retirement was convenient to a lot of shopping around. It was clean and nice, the people were nice, their dining area was very nice, and it was in a nice location.

Caring92930050

The rooms were fine, although I really think that the amount they are asking for the studio is a lot of money. They cost too much. I was really surprised. I really liked the staff there. I ate lunch, and it was very good. They go on trips, they have an exercise rooms, and they have a beauty shop. It is very nice. If I had the money, I would go there. I liked the people because they were very nice.

Provider Response

nmiller7

After almost 50 years in the same home, and many heart to heart discussions, it was time for my folks to move into a senior community. They needed more support than living on their own offered. Waterford Terrace in La Mesa impressed us from the moment we turned into the entrance, and my folks felt comfortable at once. It is truly gracious, as the name suggests, and they now call it home. In a nutshell....the grounds are always well maintained and lovely with many trees, shrubs and flowers. The management team is extremely supportive, knowledgeable, and responds quickly to any resident concerns. The staff is incredibly friendly and go out of their way to help the residents. And the wide variety of activities offered, the movie theater, and the fitness center, are second to none. There is something for everyone. My folks have now been living at Waterford for almost a year and tell me often how safe they feel, how pleased they are with their choice, and how much they enjoy the location. Thank you, Waterford Terrace management and staff, for making my folks feel at home from the day they moved in.