My relative has been at the facility for about 9 years. First in the independent living area and for the last couple of years in the skilled nursing section. Since the management team changed about a year and a half ago, things have steadily worsened. The problems include short staffing at times, improper peri care, unsafe transfers in and out of bed and onto the commode. Linen supplies have been short lately and beds are made without clean linens (happened twice in 2 months). Management has been made aware of these issues but shows no concern about fixing them. Short term residents, rehab only residents, don't experience this full range of issues. But most of the ong-term care residents have experienced poor care more than mangement will acknowledge. Releatives talk to one another and there isn't a single one that has no "war story" to tell. While this place may be one of the star locations, it is not without some major issues.
Vi at La Jolla Village
Offers Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care
27 Reviews
8515 Costa Verde Boulevard, San Diego, CA 92122
Call
(800) 385-2527
Reviews of Vi at La Jolla Village
Assisted Living Reviews for Vi at La Jolla Village
February 21, 2013
I visited this facility
October 13, 2012
I visited this facility
This is a decent, comfortable facility. It has a hotel feel to it. The individual rooms come fully furnished. There are different floorplan options depending on a residents need for space.The one that my grandparent chose is a one bedroom. They have their own privacy, but they can host guests if they want. The living room is spacious; it easily fits a couch set, a coffee table, and a TV. There is also an emergency button that gets access to 24-hour staff, just in case an emergency happens. There are also regularly scheduled times where staff will come and clean the place. Additional services (i.e. changing clothes, medication regulation, etc.) can also be arranged. There is a nice community feel. Most residents are retirement age. There is a wellness center, where residents can exercise by themselves or join classes. There is also an on-site physician and an exercise center. There is also a pool. If my grandparents don't want to swim, they can also visit the library. There is a range of books to choose from. There are also gardens and nice walkways, where my grandparents can go outside and take a walk. If they get hungry, there is a cafeteria that serves customized meals. For my grandparents, who both have dietary restrictions because of their diabetes and high blood pressure, this is a very helpful service. If they need to visit the surrounding areas, there is free public transportation to the nearby grocery stores, hospitals, banks, etc. It could't be any more convenient.
August 21, 2012
I visited this facility
The amenities were fantastic. All of the staff were extremely freindly. I was impressed at caring and thoughtfulness of the staff. The food services that are offered were very top notched. The location is just perfect. I had a hard time finding a good place in San Diego that I would feel comfortable with and trust that my family member would be safe and comfortable. I am scared about losing my loved one but at least I have found a place that will offer a secure environment.
August 20, 2012
I visited this facility
This particular assisted living home really stood out to me for this reason: it used to be a Hyatt hotel! Because of this, the facilities are very nice; everything is very clean, well kept, and very fancy. The only thing I do not like is that because it used to be a hotel, its not very open and has low ceilings and rows and rows of rooms. It can sometimes seem like a prison. However, the food is absolutely wonderful and the staff and caretakers are very, very friendly. They take care to make sure your stay is pleasant and comfortable. Their lounge is gorgeous and they allow their residents to freely roam about the home, which I think is very nice. It gives them more freedom, which I think is good for their health. I also like that the elevators are easily accessible, so that my grandmother is more free to travel around the home independently. Overall, I give this home a 4/5.
July 23, 2012
I visited this facility
This is a nice facility. My grandfather stays in a one bedroom place. The amenities are nice, equivalent to what one would get at a good hotel: TV, bathroom, kitchen, thermostat, etc. There's also a security button that help grandpa feel safe and protected; he can push the button anytime he need help. All the housekeeping - changing of linens, vaccuum, and trash - are taken care of. For a fee, they also help do all of grandpa's laundry. For food, the site has its very own chef. Because my grandfather is diabetic, he needs to be careful. It was good to know that the chef could accommodate my grandparents' special needs. Because he is diabetic, I remind grandpa to stay on top of things by exercise. When he has enough energy, grandpa will be at the gym using the treadmill and lifting weights. Outside the gym, there's also a pool area. Since its summer and the temperature is warm, grandpa likes to go for a swim. Overall, this is a great facility.
May 19, 2012
I visited this facility
The staff are friendly and caring, the scenery is nice. It is very clean and inviting.
November 07, 2011
I visited this facility
I was very impressed by this facility. It was a Hyatt hotel before it was turned into an elderly-care / assisted living home, which most definitely steps it up a few notches above any type of nursing home.
Although the food for my client was called a "therapeutic diet" - it looked more like an extravagant restaurant meal. They brought up a huge plate of food for lunch with tea and water for my client to drink. It smelled amazing, and my client said that it tasted fabulous, and always did.
The only thing that I could mention about this facility is that more handicapped accessible tubs and showers should be used so that the client wouldn't have trouble getting in and out of the bath. Other than that, it was amazing.
September 29, 2011
I am a friend or relative of a resident
Vi is almost like a resort, but better. Three square meals and activities are everywhere for the residents. The staff is absolutely the best, remembering my grandma's name and everything as soon as I give my last name. Elevators are a bit slow but that's easliy explainable because of the varied mobility of the residents. It took a stroke for my headstrong gramma to realize she needed assisted living but Vi could not have been a better place for her. On top of all of this, the location is phenomenal, with Costa Verde square right next door with food and salons within reach. All in all, one of the best assisted living/retirement facilities I've ever seen or heard of. If you have the money or pension to afford it, it is worth every penny.
June 30, 2011
I visited this facility
Very nice decorations, dining is elegant, the caretakers/caregivers seem nice. The actual rooms look a bit shabby(grease spot on floor), but there is cable TV, nice waterfall in front of building, reserved parking, (3 levels of garage, very elegant bar lounge. Also, the people's attitudes are nice, though the dining service was a bit slow(I had a salmon salad).
Independent Living Reviews for Vi at La Jolla Village
November 27, 2012
I visited this facility
I visited the Vi at La Jolla Village retirement community last December when I was on christmas vacation in San Diego. My grandparents live here and we went to visit them. It was my first time visiting since they moved there. It is a great place to live. It has a great location in San Diego, with many activities surrounding the place. The staff was very warm and helpful to us. It is cool how this place looks like a hotel, and that is because it used to be one. The layout of the building is very upscale as well. Everything is kept clean and is in order. There are also great amenities that my grand parents love. They also have great dining here, I was lucky enough to get to eat a few of their meals. It seems like it would be a great place to retire. I would recommend!
January 12, 2012
I visited this facility
This is a community for those in their Sunset years that I found myself wanting to place a deposit down for when my time comes. They have not missed one area of design of plan for all needs. Retirees here will not have need for anything. If they need something, this place will have it. From the moment you walk into the door you are greeted by a warm, friendly staff member who leaves you feeling as if you're the only person in the world. This place has everything you could imagine for pleasure and fun to an Urgent Care Clinic on site where the Doc comes daily. The apartments are beautiful and you can bring your own belongings or they will furnish for you. They have some many activities and events you will be tired looking at the Calendar. They have several towers and they all are staffed 24/7 with heavy security patrolling 24/7. You need not leave for anything all is here. I will be seeking this place out for myself when that time comes. Mean while give them a call for a tour. You will feel the way I do once you visit.
June 22, 2010
I Cannot Thank the Staff Enough
I cannot thank the staff of the Hyatt enough! My father was admitted following a health crises in his home. My sister and I were very concerned about placing him in a facility. He has always been stubborn and very independant, and we were concerned that he would not participate in therapy so that he could go back home. The Rehab staff were wonderful, they were so patient and worked with him so that he could get back to his second story apartment. The Nursing staff were very attentive and answered all of my father's questions. The food was top notch- I think he ate better during his stay, then he does at home. Hats off to the Hyatt!!!
May 21, 2010
Facility staff for post-hospital treatment
Beautiful facility and clean. That is why I'm giving this place any stars at all.
My mother was admitted (she's 91)after a pelvic fracture. She was there for 3 weeks. In those three weeks, she was injured during rehab and left weaker and unable to walk, so I would make sure you attend your parent's/loved ones while they are receiving treatment.
Their worst problem is staff inter-communication. I can't count the number of requests I made that were not attended to. From receiving her paperwork for her sessions (I have her POA, but was denied and denied and denied), to her release that didn't include a doctor's prescription and release for all of her medications. At one point, we were almost unable to get her into her assisted living facility because it's ILLEGAL to do that.
They are understaffed, of that there is no doubt, but it is unacceptable communication with the patient and families and caused more headaches than you can imagine. Feel free to contact me with any questions (abff0890@yahoo.com). Thank you.
Nursing Home Reviews for Vi at La Jolla Village
November 19, 2015
I visited this facility
My dad stayed here after having hip surgery. The staff is wonderful and took very good care of him. Some of the physical therapy people could use and attitude adjustment but still did a good job helping him.
Continuing Care Retirement Community Reviews for Vi at La Jolla Village
June 22, 2021
I visited this facility
Vi at La Jolla Village was a very nice place. They have very friendly people. The only issue there is that it is overlooking a shopping area that is going to be demolished, so there will construction in the area and a lot of noise. I looked at one of the living units, and they only have single-pane windows; the wing of the building that they showed me will be subjected to a lot of noise for the next two years. The staff was very courteous and very nice. It's a very good place. It's a very modern high rise, though. Personally, I don't like high rises because they remind me of hotels where I used to stay in my professional days.
July 07, 2018
I am/was a resident of this facility
I have lived here for over a year & found that facilities were friendly . The staff is friendly & helpful .
They provide meals , Lectures , my wife used the health care after having knee surgery -
I use the swimming pool , & gym .. we attend physical fitness classes . water exercise class
we go on trips to local attractions
we have met met new friends
they clean our rooms & change our linen weekly
If you cannot go to the dining room they will deliver the meal to your apartment
Provider Response
Thanks so much for the kind words, Anthony. You’re making us blush. We are so pleased to know that you enjoy Vi at La Jolla Village! Thanks for the kind review.
September 17, 2017
I visited this facility
We visited Vi at La Jolla Village. It's a deluxe, high-end facility. We liked the fact that it had all the levels of care included in the initial monthly fee as opposed to some of the facilities where you pay extra for other levels of care. We are looking for something walkable, and it's not very walkable. There's a major shopping center there, but it's very difficult to get into the village from there. That's the principal downside for us. We met the marketing staff, who were very personable and pleasant. We had an excellent meal there. They had two meals a day. The apartments were beautiful. One of the things we wanted was a fireplace, and they didn't have fireplaces, but the apartments were very well done. They modify them each time a new person comes in. They're in beautiful shape, and it's a large facility with 700 units, so they have a lot of services.
November 24, 2016
I visited this facility
I like Vi at La Jolla Village, and they don't make you leave rooms if you go from independent living to extended care. Your monthly rate does not go up; although they have a buy-in fee, and if my friend puts enough down, she gets a major portion of it -- about 80% back -- if one way or the other she leaves. It's probably the nicest place I've ever seen, and it was luxury.
November 14, 2016
I visited this facility
Vi at La Jolla Village was too institutional. The staff was very helpful, and the rooms were both old and newer facilities. The food is adequate, they offer 2 meals a day, and the dining room was attractive. The pricing is probably in line with other places although the buy-in was quite steep and expensive.
September 30, 2016
I visited this facility
Vi is spectacular, but it’s way out of my league. It’s a true life care, and I would recommend it to anybody who has a lot of money.
June 10, 2016
I visited this facility
Vi is a wonderful place, like a 5-star hotel, but the people there were older. It was absolutely gorgeous with beautiful floorplans, but we don’t like to be in a confined area. You’re living like in a hotel and there are people around you all the time. They have everything you would want there, like valet service, ta limousine, and shopping across the street. I saw people painting in an art class. It’s an absolutely outstanding facility, and I think it would be a wonderful place if I’m going on a vacation for a few days.
September 29, 2015
I visited this facility
We visited Vi at La Jolla Village. The staff was fine. It was very elegant. They had an indoor pool and a gym. They had a trainer if you want to get specialized training. They had valet parking. They had two high-rise buildings, and it was very closely monitored.
June 21, 2015
I visited this facility
Vi at La Jolla is really top level service. My mother-in-law is in a facility similar to that, so we took a tour, saw one of their apartments, and saw the level of care and what recreational facilities they had. The thing we like about that location is that it is right in the middle of an area in San Diego called UTC, which is a shopping center, and it is very close to the University of California San Diego. You can practically walk there to the shopping malls across the street, where there are movie theaters, bookstores, and lots of things. And then, they also mentioned there's going to be a trolley that goes there and you can take the trolley down to San Diego, but they also have driving services so you can get around within 12 miles, and they have lots of activities. They'll take you to your doctors' appointments for no cost if it is within 12 miles, and there are lots of medical facilities around there -- there is Scripps, the VA, and the UCSD Medical Center. They have breakfast, lunch, and dinner, but only two of them are included in your monthly due.
November 26, 2014
I visited this facility
At Vi, everything was great. The place was nice; everything was nice. However, it was too expensive to me. The rooms were medium -- not small, but not really big either. They were a decent size.
Provider Response
Thank you so much for your interest in Vi at La Jolla Village, John. We appreciate you taking the time to visit and explore our Community. Our apartments range from 700 square feet to 3000 square feet - I am sorry that our current available apartments did not meet your size requirements. Please call us if there is every any further assistance we may offer and we wish you the best in your search for a Continuing Care Retirement Community.
November 21, 2014
I am a friend or relative of a resident
Vi at La Jolla Village is definitely first-class. The rooms and the dining room are excellent. They have a health facility there where they take care of you as your health deteriorates.
October 31, 2014
I visited this facility
I've chosen a place. It's Vi at La Jolla Village. They seem very nice and very welcoming. The food is very good. The amenities are very nice. There are different sizes of rooms. I have the 850-square feet. Regarding security, they have their own monitoring system. You wear a bracelet or a necklace so they know where you are at all times.
September 22, 2014
I am/was a resident of this facility
Vi was excellent. I was in a private room there for almost 3 months. A lot of people were in double rooms. The staff was very good. I was cared for by nurses after surgery. I think one of the problems they have is that they are also a teaching hospital. They send a teacher and they work in the facility. That’s a turn off to me because they’re in training. I don’t want to be paying that kind of money to be treated by somebody who’s in school.
The food and dining facilities were excellent. They have very good choices. They have a private dining room where you can sit and eat by yourself or eat with others or you can have guests. They also have an excellent therapist. I was happy to be there.
Costs for Vi at La Jolla Village
Services and Amenities of Vi at La Jolla Village
Costs
- Entry Fee
- Assisted Living Starting At: $6980/month
- Independent Living Starting At: $3660/month
- Continuing Care Retirement Community Starting At: $3660/month
- Memory Care Starting At: $10327/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
- Housing Extra: 1 Br Plus Den, 2 Br Plus Den
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Spa
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Onsite 24/7
Activities
- Offsite Activities
- Music
- Games
- Lectures Discussions
- Book Clubs
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 555793
- Ownership Type: For Profit Limited Liability Company
- Date Certified: 10/01/2020
General
- Resident Capacity: 415
- Minimum Age: 62
Licenses
- State Licenses: RCFE License #374600675
About Vi at La Jolla Village
Vi at La Jolla Village is a Life Plan Community, also known as Continuing Care Retirement Community (CCRC), located in San Diego, California, within the ‘Golden Triangle’. Our location offers spectacular views with access to high-end shopping, dining, parks and walking trails. Our retirement community provides exceptional amenities, social programs and a wealth of activities to enjoy. Whether you desire Vi’s beach proximity, variety of amenities and benefits, upscale environment, quality staff and service, Vi at La Jolla Village has it all to deliver residents an enriched lifestyle like no other.
Some of the unique benefits you can expect with Vi at La Jolla include and are not limited to:
- Award winning staff from our chefs, nursing, housekeeping, front desk, and more
- On site Assisted living, Memory Support, and Skilled Nursing facilities
- Scheduled maintenance and repairs for your home
- Weekly light housekeeping of your home and laundering of linens and towels
- Seasonal menus and nightly specials prepared by our culinary team
- Casual, bistro-style, and fine dining restaurants with table service
- Valet parking services
- Scheduled transportation for shopping, outings, and appointments
- Front desk staffed 24 hours a day to welcome residents, register guests, and accept deliveries
- A full menu of spa and beauty services
- Wellness Center staffed Monday through Friday by a registered nurse available for confidential health consult
- State of the art fitness center includes TechnoGym® equipment, treadmills, recumbent bicycles, cross training
- Fitness instruction and classes, including Tai Chi, Zumba and weight training
- Pets allowed (up to 35 lbs.)
- Private theatre
- Art room
- Salon and spa
- Heated salt-filtered indoor pool and therapeutic whirlpool
Along with all the amenities and activities Vi has to offer, enjoy the endless amount of attractions in La Jolla and San Diego. Visit the diverse range of animals at the San Diego Zoo or San Diego SeaWorld, tour iconic landmarks and museums such as the Cabrillo National Monument or the USS Midway Museum, shop at the wide array of stores at Seaport Village, enjoy music from the San Diego Symphony, visit the Torrey Pines golf course, or enjoy a nice stroll among the San Diego beach.
Vi is dedicated to providing you a service like no other, and have you questioning whether you’re experiencing senior living or a resort. Living at Vi means living in a upscale environment intertwined with quality service, care, and excitement.
How it works
Vi at La Jolla Village offers two different pricing options, depending on the percentage of repayment. Your entrance fee and monthly fee pay for your apartment home, as well as access to our onsite continuum of care. The entrance fee is a one-time fee paid when you move into the community, and is based on the floor plan and repayment option you choose. Additionally, your monthly fees – which are directly tied to the floor plan you choose – also cover a range of services including: maintenance of your home, housekeeping, dining, transportation, and more. Should you move or need to access the care center, your independent living monthly fees will not increase, aside from community wide increases, the cost of additional meals and ancillary items as needed.
About Vi
For more than 30 years, Vi has been enriching the lives of seniors. The Vi family of companies includes 10 Life Plan Communities, also known as Continuing Care Retirement Communities (CCRCs), across the United States. Since 1987, Vi has owned and operated residential communities for older adults, we work toward providing quality environments, services and programs to enrich the lives of those we serve.
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