
Reviews of Brookdale Chenal Heights
Assisted Living Reviews for Brookdale Chenal Heights
May 27, 2022
I visited this facility
May 25, 2022
I visited this facility
December 01, 2021
I visited this facility
May 05, 2021
I am a friend or relative of a current/past resident
May 05, 2021
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families. Please do not hesitate to contact our Brookdale Resident and Family Connection Team to share your concerns in further detail.
May 05, 2021
I am a friend or relative of a current/past resident
Provider Response
We appreciate you taking the time to share your concerns and hope you will our Brookdale Resident and Family Connection team to discuss them in greater detail.
May 05, 2021
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to share your thoughts. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
January 07, 2020
I visited this facility
January 13, 2019
I visited this facility
Provider Response
Thank you for taking the time to visit and provide feedback.
October 17, 2017
I visited this facility
August 02, 2016
Other
April 15, 2016
I visited this facility
March 30, 2016
I visited this facility
February 15, 2016
I visited this facility
Provider Response
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
December 25, 2015
I am a friend or relative of a resident
November 17, 2015
I visited this facility
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
October 27, 2015
I visited this facility
August 31, 2014
I am a friend or relative of a resident
June 26, 2014
I am a friend or relative of a resident
December 30, 2013
I am a friend or relative of a resident
March 20, 2013
I visited this facility
February 14, 2013
I visited this facility
May 31, 2012
I am a friend or relative of a resident
September 29, 2011
I am a friend or relative of a resident
Memory Care Reviews for Brookdale Chenal Heights
May 05, 2021
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Questions about Brookdale Chenal Heights
What ongoing training does the staff receive in dementia care?
Brookdale is proud of our ongoing training required by associates on a monthly, quarterly and yearly basis.
Describe the overall population of assisted living residents at Brookdale Chenal Heights. What is their average age? What are their favorite things to do?
Mid 70's and up. We are proud to serve several residents 100+ years old. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.
What programs or activities does Brookdale Chenal Heights offer to enrich residents' well-being?
Outings, exercise, arts and crafts, entertainment, men's club, religious services, pet therapy, multiple card groups, book club, etc
What places are near Brookdale Chenal Heights or within walking distance for assisted living residents to enjoy?
Conveniently located to a variety of shopping venues as well as physician offices and healthcare providers
What transportation services does Brookdale Chenal Heights offer to assisted living residents?
Scheduled transporation available
What makes the chef or dining program at Brookdale Chenal Heights exceptional? What kind of menu can assisted living residents expect?
Three meals served restaurant style in our warm, homelike assisted living dining room. We can meet most special diet considerations with low sodium and sugar free options.
How does Brookdale Chenal Heights keep residents' families informed about their loved ones?
Regular careplan meetings and scheduled family nights. We encourage families to reach out to leadership team whenever there is a need or a question.
What is the care staff-to-resident ratio at Brookdale Chenal Heights during daytime and nighttime hours?
At minimum, we staff according to state regulations. Due to our unique care rate system, staffing ratios will increase as care needs increase.
If Brookdale Chenal Heights accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brookdale pets are able to spend time in the resident's apartment and in the living room areas of our community.
What ongoing senior care training does the staff receive?
Brookdale is proud of our ongoing training required by associates on a monthly, quarterly and yearly basis.
How many staffers are on duty in the daytime and overnight?
At minimum, we staff according to state regulations. Due to our unique care rate system, staffing ratios will increase as care needs increase.
What programs or activities does Brookdale Chenal Heights offer to keep residents engaged? How does the staff engage residents' long-term memories?
We utilizes residents' histories to incorporate interests, hobbies and past lifestyles into their daily paths. Our Clare Bridge program director ensures their day is full of appropriately stimulating activities in both small group and indivdual settings.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
the health and wellness director leads the clinical team. Our memory care associates are also a cricital part of ongoing assessments to ensure we are meeting needs of residents.
How does Brookdale Chenal Heights keep residents' families informed about their loved ones' health?
Regular careplan meetings and scheduled family nights. We encourage families to reach out to leadership team whenever there is a need or a question.
Describe the neighborhood around Brookdale Chenal Heights. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Set in a residential area, Brookdale Chenal Heights offers green space views in a homelike setting.
Is Brookdale Chenal Heights affiliated with a hospital if more care is needed?
no
Costs for Brookdale Chenal Heights
Services and Amenities of Brookdale Chenal Heights
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4650/month
- Memory Care Starting At: $2775/month
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
- Religious Services
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
- Pets: Yes
Training Areas
- Memory Care Training
About Brookdale Chenal Heights
Brookdale Chenal Heights is a senior housing community that offers a homelike setting for its residents. The staff is professional and caring, always making sure to respect the independence of each resident. The restaurant-style dining experience, activities and beautiful setting all combine to create a wonderful living environment every day. There are opportunities for residents to get to know each other through special events and activities such as cultural enrichment programs. There is also daily assistance with bathing and dressing, medication management, dining assistance and special diets, an emergency response call system, housekeeping services and laundry services available.
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