205 Sawtooth Oak St, Hot Springs, AR 71901
3.7
(15 reviews)
"The Brookfield at Oaktree is a memory care place. We went there yesterday and not only was the staff extremely welcoming and courteous, but they were also very informative when it came to the needs of my mom. She's got dementia, and they specialize in that area. Any questions we had, they had concise, clear answers for us. They didn't confuse us or mislead us in any way. If anything, they were very direct with us. The financial part is always a hard part for a lot of families, but they were able to show us options to save money. I highly recommend this place because they were nice. They had about 28 to 30 clients. They were in the middle of eating lunch. Some were in the activity area, some were watching TV, some were playing memory games, and a lot of them were just talking. They were in different areas, and the staff was there. There were probably four or five staff members looking over them I could see, and there were others in the hallway and the activity area interacting with them. It was a very enjoyable experience to visit this place. I'm very happy with our visit and so was my brother. The meals looked well-balanced and nutritional. In the hallways, they had bars where they could keep their balance should they have trouble walking. It's safe to walk the hallways. They're clean, spacious, well-lit, and level. We even went outside in the courtyard where they could go outside and get some fresh air. The courtyard was clean. It was a beautiful day. The grass was neatly trimmed, and the bushes were neatly groomed. They even had an apple tree back there that I thought was kind of cool. I was very impressed with the facilities. I had a very pleasant experience with Ms. White. I also met Margot, the director. She was busy interacting with the clients. She was kind enough to introduce herself, and then she went back to her clients. When we were done, she came back midway and she interacted with us again. At the very end, she made sure that she saw us through and made sure that we departed knowing that she was here if we needed her. She was very nice."
$3,125








