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The Brookfield at Oaktree

205 Sawtooth Oak St, Hot Springs, AR 71901

(800) 558-0653

Verified Partner

3.92

(14 reviews)

Offers Assisted Living, Memory Care, and Independent Living

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Reviews of The Brookfield at Oaktree in Hot Springs, Arkansas

3.92

(14 reviews)

  • Facility

    4.1

  • Staff

    4.3

  • Food

    3.8

  • Activities

    4.8

  • Value

    4.4

Carol

4

September 17, 2023

I visited this facility

We went to The Brookfield at Oaktree. We met with the one in charge of memory care, she's really sweet and looks like they do a lot for the people there, and have lots of activities. So that sounds good. One lady came in to show a picture that she'd colored, and they did all kinds of art projects. The rooms were big. They were twice as big as the rooms Mom's in now. I didn't see a pool or gym, as far as the library, she's got a cabinet there with a bunch of books in it, and I'm sure people just donate books to it. So it's not a lot of books. But the one thing I did like about it is that the memory care is in a separate building. They have their own area where they eat, and they have their own courtyard for memory care. It's built around its own little courtyard so they could get outside whenever they want, and then walk around the courtyard or sit out the sun or whatever.

Jorge

4

September 7, 2023

I visited this facility

The Brookfield at Oaktree is a memory care place. We went there yesterday and not only was the staff extremely welcoming and courteous, but they were also very informative when it came to the needs of my mom. She's got dementia, and they specialize in that area. Any questions we had, they had concise, clear answers for us. They didn't confuse us or mislead us in any way. If anything, they were very direct with us. The financial part is always a hard part for a lot of families, but they were able to show us options to save money. I highly recommend this place because they were nice. They had about 28 to 30 clients. They were in the middle of eating lunch. Some were in the activity area, some were watching TV, some were playing memory games, and a lot of them were just talking. They were in different areas, and the staff was there. There were probably four or five staff members looking over them I could see, and there were others in the hallway and the activity area interacting with them. It was a very enjoyable experience to visit this place. I'm very happy with our visit and so was my brother. The meals looked well-balanced and nutritional. In the hallways, they had bars where they could keep their balance should they have trouble walking. It's safe to walk the hallways. They're clean, spacious, well-lit, and level. We even went outside in the courtyard where they could go outside and get some fresh air. The courtyard was clean. It was a beautiful day. The grass was neatly trimmed, and the bushes were neatly groomed. They even had an apple tree back there that I thought was kind of cool. I was very impressed with the facilities. I had a very pleasant experience with Ms. White. I also met Margot, the director. She was busy interacting with the clients. She was kind enough to introduce herself, and then she went back to her clients. When we were done, she came back midway and she interacted with us again. At the very end, she made sure that she saw us through and made sure that we departed knowing that she was here if we needed her. She was very nice.

KevinCloud

5

July 9, 2023

I am a friend or relative of a current/past resident

The Brookfield Assisted Living and Memory Care facility in Hot Springs is amazing… My dad and I looked at multiple facilities because I needed help providing the 24/7 care he really needed. I was all in for the move but he was totally against being put in a “home”. However, from the moment we arrived at the Brookfield to visit and check it out, he was drawn to the energy and positivity of the wonderful people there and did not want to leave that first day we visited. Now he is all in. They are incredible folks there. All of them! They make sure the residents are taken care of properly and ensure all are given every opportunity possible to participate in the many activities provided from movie days to game days to comedian days to dancing to church services and much, much more. The energy and positivity never stops. They truly are an amazing group of people, and it is a wonderful place. I wholeheartedly recommend the Brookfield in Hot Springs be one of the places you visit if you are looking for help with your loved one. It is an absolutely awesome facility.

Reviewer#LD070523

3

July 7, 2023

I visited this facility

The residents at the assisted living side of The Brookfield at Oaktree seemed clean and happy. Some were sitting out front chatting, and that was encouraging. But their staff-to-resident ratio seemed low. They only had two staff members on at a time and they were CNAs, not RNs. They were very unorganized when we got there for our tour. The tour guide was actually at the bank. They just seemed frazzled. They didn't have the menu prepared for that day. We were there in between meals, and the menu that we saw was from the previous day. They didn't have a lot of amenities to offer. We only saw a salon and an arts and crafts room, and they did not have a gym.

Evelyn

5

November 28, 2021

I am a friend or relative of a current/past resident

The Brookfield at Oaktree had their memory care and assisted living right there together. Plus, it's right next to the Veterans Administration clinic where I go for my medical care. So, it's good. I can just go there for my medical treatments and then see my aunt. It's a beautiful place, too. She's in the memory care unit, and they provide personalized care. The staff members are so friendly and helpful, and they seem to really care about the residents. They have an excellent activity room. They could go in there and they could paint and draw. They have television, games, and they can put puzzles together or read. They also have a courtyard that you can walk out into. It's enclosed and the rooms go around the courtyard. So, you can just walk out into the courtyard and there's no worry about you wandering off or anything. It is so nice and the rooms are amazing.

Christie

4

August 21, 2021

I visited this facility

I went and had lunch at Brookfield Assisted Living and Memory Care. She took me on a tour and showed me the memory care unit. They're less expensive at $4,250 a month, but that's something I couldn't afford. The administrator was very informative. She invited me for lunch and then took me on a tour. I was there during the resident's lunchtime, and I was very impressed with the number of attendants that were watching and assisting the residents while they ate. I was glad to see they weren't in the dining room by themselves or on their own. They had several aides standing behind them, ready to assist them if they needed it. I was pleased with it. It was just not in my financial budget. I liked that the memory care was separate and had a separate entrance. The rooms were adequate. The one I looked at was more of a studio type with a living area and a bedroom. It had a pretty large bathroom with a walk-in shower and a small kitchen area without stoves or anything. It was just the sink and a small refrigerator. I personally couldn't see my husband standing there by himself. I'm sure it's a personal preference because I'm sure some of those residents had lived by themselves before. In our case, he has not. The room was nice. The facilities were nice. They have two buildings. One building is assisted living, and the other one is memory care. The memory care center was up on a hill by itself. They have rooms that faced a garden area, so if they went outside, they were in a contained garden area in the middle (not toward the outside doors of the street). They had an activities room, where they did arts and crafts. They had a bulletin board that showed some type of dance activity, maybe dance and bingo combined. They had an activities board and had things planned for them. They had a separate big craft room that they use for arts and crafts. It was lunchtime, so everyone was pretty much eating when I was there. The residents seemed to be pretty sociable and interacted with one another. I was also really happy to see there were several aides in there to help them. We had codfish patties, French fries, red beans, and rice. The food was very tasty. The staff who was assisting me had not been there very long. I thought she did OK with the information she had, but I could tell she hadn't been employed very long.

Maria

3

October 29, 2020

I visited this facility

We visited The Brookfield at Oaktree. We didn't get to go inside at all and there were no grounds around. All you have is a building and then the building next door. The other places have grounds where people could get outside and go for a walk in the grass; this place did not. They have patios set up in the back, but we were just in the car looking through the window. My mother is 75 and their median age is much higher than that. That in itself, when looking through the windows, gave the assisted living side more of a nursing home look, the way they've built and set it up. This place didn't have a homey feel; it was more like a medical feel.

Provider Response

Covid-19 has certainly changed the way we are able to allow someone to tour our community. We do have a beautiful courtyard in the center of our community and can be viewed on our website.

ReviewerApril12

3

April 17, 2020

I am/was a resident of this facility

I'm in a respite room at The Brookfield at Oaktree. It's not that clean. The food is not that good and they don't have many choices. My room looks OK, but the carpet could use shampooing. The kitchen and bathroom floors are damaged. The staff is not adequate, but a lot of them had to get checked and got quarantined. It's a skeleton staff, and the service is not that great. They gave me a push button that you're supposed to push if you need help, but they gave me one with a dead battery. I told them about it and it's been four days and I still haven't seen a battery. So if I need anything, I just call the front desk on my cell phone. Several of the dinners have been egg salad and beets, and I don't like beets. We did bingo in the dining area with one person per table, but they sealed off the dining room. They're short on nurses. They're mainly just CNAs and there are not very many of those.

Valecia

4

October 2, 2019

I am a friend or relative of a current/past resident

My friend moved into Brookfield at Oaktree, and my friend is very happy there. We're very pleased. It's very pleasant and comfortable. I have no complaints except that sometimes they forget to come in and do what needs to be done, but that has only happened a few times. So far things are going very smooth, very pleasant, and she's happy to be where she is. I would highly recommend this place. The rooms are adequate; they're not very large, but it's a pleasant and very attractive place. The staff is wonderful. My friend said the food is pretty good, and the kitchen people are amazing. The staff is very compassionate, caring, and she has received wonderful care. They don't do a lot of activities every day, but they do bingo every night. She does not participate. The administrator is a wonderful person, very helpful, and very accommodating. She's not afraid to get in there and do whatever has to be done herself. She's an amazing woman.

Lawdog1

5

June 25, 2019

I am a friend or relative of a current/past resident

My mother was a resident before she passed. The staff at Brookfield Hot Springs was so caring and attentive to my mothers needs. Everyone from the housekeeping lady to the head nurse was kind to us. The facility was clean and decently kept. The food was good also.

Ann071044

4

July 29, 2016

I visited this facility

The people at Brookfield at Oaktree were very nice, and their staff was very friendly. Their apartments were all very nice. We had lunch there with the director, which was very pleasant. It’s a very nice place. They told us that they do different activities to try to keep the residents entertained and interested. From what I observed, I think they do a good job stimulating their residents. It’s a little institutional feeling.

MarleneROCAN

5

May 17, 2016

I am a friend or relative of a resident

Brookfield is excellent and four minutes from our house. They have a lot of amenities, and there’s nothing dangerous in their rooms. They have a refrigerator, microwave, bathroom, kitchen, bedroom, and living room. They give my mother a bath 3x a week and come get her for the meals. They lock the door at certain times, and the staff watch them 24/7. My mom loves the food, and the menu is made according to the nutritional standards for seniors.

CarmenNichols

1

September 30, 2013

I visited this facility

The Brookfield at Hot Springs was a horrible place. They kicked my mother out after they could "no longer provide for her needs" when actually in the 10 months that she lived there, the only need they really provided for her was her bed. Her care was the highest tier of care there is to pay for at this facility, but she was almost always in need of changing when we would arrive. They had an assisted feeding table, or so they said. But when you would ask about it, the administrator said it wasn't part of their care. My mother lost 30 pounds in a matter of 6 months. In hind sight, we picked the wrong place in order to keep her from going to a skilled nursing facility. They never should have accepted her as a resident & they CERTAINLY shouldn't have taken almost $5000 a month for the lack of care they provided. I want to add that the CNAs they hire were very caring. feel like they loved my mother, but they were overworked & I can only assume underpaid. The administrator said that they hired over the minimum requirements, but there are no clear requirements for a facility claiming to be caring for Alzheimer's & Dementia residents....

care 4 mom

5

August 21, 2012

I am a friend or relative of resident

We were forced into a decision for the care of our mother with Alzheimer's. Brookfield was one of the only of this type facilities in our state that was equipped to care for her without having to go to the extreme of placing in a nursing home. We are very pleased with the staff - they seem to genuinely care for the residents. & they are very open with communication. The building is always clean. The residents are mostly happy & look very well cared for. The food is pretty good, but definitely could be better for the cost per month.... For a difficult decision, the staff at Brookfield have made me very confident we made the right one.

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Costs for The Brookfield at Oaktree in Hot Springs, Arkansas

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,125

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$3,550

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,049

Starting Price

Services and Amenities of The Brookfield at Oaktree in Hot Springs, Arkansas

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About The Brookfield at Oaktree in Hot Springs, Arkansas

Brookfield Senior Living is dedicated to improving our residents’ quality of life by providing compassionate care, a sense of community and an opportunity to enjoy life every day.

Services Provided:

  • Utilities
  • Basic Cable TV
  • High-speed Internet
  • Detailed weekly housekeeping
  • Daily Spot cleaning with trash removal and bed making
  • Laundry Service
  • Specialized staff and CNA’s with dementia care training
  • Professional Care staff 24/7
  • Wellness checks
  • Activities specifically designed by Activity Director to promote physical and mental stimulation in a positive manor according to functional level. Activities are offered to residents as a group
  • activity/small group activity/one-on-one activity
  • Snacks and Refreshments available
  • Transportation to Doctor’s appointments and outings
  • Trained Staff Emergency Call system
  • Basic repairs and Maintenance

Senior Moments Program:

This specialized program is designed to offer a safe and protected environment in our Senior Living Community for those who are experiencing memory loss.

Services Offered:

  • Community scheduled Medical appointments
  • Scheduled activities and events, social interaction and support with other resident’s that are living with memory loss
  • Activities are specifically designed to provide both mental and physical stimulation
  • Opportunities for creativity
  • Support group for family members
  • Escorting to and from Activities and Dining
  • Prompting and reminders for all scheduled activities, events, and activities of daily living

Map of The Brookfield at Oaktree

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