The Brookfield at Oaktree Hot Springs, Arkansas

Offers Assisted Living, Independent Living, and Memory Care

10 Reviews

205 Sawtooth Oak St

Hot Springs

71901

The Brookfield at Oaktree

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3.9 10

Maria 2020-10-28 We visited The Brookfield at Oaktree. We didn't get to go inside at all and there were no grounds around. All you have is a building and then the building next door. The other places have grounds where people could get outside and go for a walk in the grass; this place did not. They have patios set up in the back, but we were just in the car looking through the window. My mother is 75 and their median age is much higher than that. That in itself, when looking through the windows, gave the assisted living side more of a nursing home look, the way they've built and set it up. This place didn't have a homey feel; it was more like a medical feel. I visited this facility

5 3 1

Valecia 2019-10-02 My friend moved into Brookfield at Oaktree, and my friend is very happy there. We're very pleased. It's very pleasant and comfortable. I have no complaints except that sometimes they forget to come in and do what needs to be done, but that has only happened a few times. So far things are going very smooth, very pleasant, and she's happy to be where she is. I would highly recommend this place. The rooms are adequate; they're not very large, but it's a pleasant and very attractive place. The staff is wonderful. My friend said the food is pretty good, and the kitchen people are amazing. The staff is very compassionate, caring, and she has received wonderful care. They don't do a lot of activities every day, but they do bingo every night. She does not participate. The administrator is a wonderful person, very helpful, and very accommodating. She's not afraid to get in there and do whatever has to be done herself. She's an amazing woman. I am a friend or relative of a current/past resident

5 4 1

Lawdog1 2019-06-25 My mother was a resident before she passed. The staff at Brookfield Hot Springs was so caring and attentive to my mothers needs. Everyone from the housekeeping lady to the head nurse was kind to us. The facility was clean and decently kept. The food was good also. I am a friend or relative of a current/past resident

5 5 1

Ann071044 2016-07-29 The people at Brookfield at Oaktree were very nice, and their staff was very friendly. Their apartments were all very nice. We had lunch there with the director, which was very pleasant. It’s a very nice place. They told us that they do different activities to try to keep the residents entertained and interested. From what I observed, I think they do a good job stimulating their residents. It’s a little institutional feeling. I visited this facility

5 4 1

MarleneROCAN 2016-05-17 Brookfield is excellent and four minutes from our house. They have a lot of amenities, and there’s nothing dangerous in their rooms. They have a refrigerator, microwave, bathroom, kitchen, bedroom, and living room. They give my mother a bath 3x a week and come get her for the meals. They lock the door at certain times, and the staff watch them 24/7. My mom loves the food, and the menu is made according to the nutritional standards for seniors. I am a friend or relative of a resident

5 5 1

CarmenNichols 2013-09-30 The Brookfield at Hot Springs was a horrible place. They kicked my mother out after they could "no longer provide for her needs" when actually in the 10 months that she lived there, the only need they really provided for her was her bed. Her care was the highest tier of care there is to pay for at this facility, but she was almost always in need of changing when we would arrive. They had an assisted feeding table, or so they said. But when you would ask about it, the administrator said it wasn't part of their care. My mother lost 30 pounds in a matter of 6 months. In hind sight, we picked the wrong place in order to keep her from going to a skilled nursing facility. They never should have accepted her as a resident & they CERTAINLY shouldn't have taken almost $5000 a month for the lack of care they provided. I want to add that the CNAs they hire were very caring. feel like they loved my mother, but they were overworked & I can only assume underpaid. The administrator said that they hired over the minimum requirements, but there are no clear requirements for a facility claiming to be caring for Alzheimer's & Dementia residents.... I visited this facility

5 1 1

care 4 mom 2012-08-21 We were forced into a decision for the care of our mother with Alzheimer's. Brookfield was one of the only of this type facilities in our state that was equipped to care for her without having to go to the extreme of placing in a nursing home. We are very pleased with the staff - they seem to genuinely care for the residents. & they are very open with communication. The building is always clean. The residents are mostly happy & look very well cared for. The food is pretty good, but definitely could be better for the cost per month.... For a difficult decision, the staff at Brookfield have made me very confident we made the right one. I am a friend or relative of resident

5 5 1

ReviewerApril12 2020-04-17 I'm in a respite room at The Brookfield at Oaktree. It's not that clean. The food is not that good and they don't have many choices. My room looks OK, but the carpet could use shampooing. The kitchen and bathroom floors are damaged. The staff is not adequate, but a lot of them had to get checked and got quarantined. It's a skeleton staff, and the service is not that great. They gave me a push button that you're supposed to push if you need help, but they gave me one with a dead battery. I told them about it and it's been four days and I still haven't seen a battery. So if I need anything, I just call the front desk on my cell phone. Several of the dinners have been egg salad and beets, and I don't like beets. We did bingo in the dining area with one person per table, but they sealed off the dining room. They're short on nurses. They're mainly just CNAs and there are not very many of those. I am/was a resident of this facility

5 3 1

Evelyn 2021-11-27 The Brookfield at Oaktree had their memory care and assisted living right there together. Plus, it's right next to the Veterans Administration clinic where I go for my medical care. So, it's good. I can just go there for my medical treatments and then see my aunt. It's a beautiful place, too. She's in the memory care unit, and they provide personalized care. The staff members are so friendly and helpful, and they seem to really care about the residents. They have an excellent activity room. They could go in there and they could paint and draw. They have television, games, and they can put puzzles together or read. They also have a courtyard that you can walk out into. It's enclosed and the rooms go around the courtyard. So, you can just walk out into the courtyard and there's no worry about you wandering off or anything. It is so nice and the rooms are amazing. I am a friend or relative of a current/past resident

5 5 1

Christie 2021-08-21 I went and had lunch at Brookfield Assisted Living and Memory Care. She took me on a tour and showed me the memory care unit. They're less expensive at $4,250 a month, but that's something I couldn't afford. The administrator was very informative. She invited me for lunch and then took me on a tour. I was there during the resident's lunchtime, and I was very impressed with the number of attendants that were watching and assisting the residents while they ate. I was glad to see they weren't in the dining room by themselves or on their own. They had several aides standing behind them, ready to assist them if they needed it. I was pleased with it. It was just not in my financial budget. I liked that the memory care was separate and had a separate entrance. The rooms were adequate. The one I looked at was more of a studio type with a living area and a bedroom. It had a pretty large bathroom with a walk-in shower and a small kitchen area without stoves or anything. It was just the sink and a small refrigerator. I personally couldn't see my husband standing there by himself. I'm sure it's a personal preference because I'm sure some of those residents had lived by themselves before. In our case, he has not. The room was nice. The facilities were nice. They have two buildings. One building is assisted living, and the other one is memory care. The memory care center was up on a hill by itself. They have rooms that faced a garden area, so if they went outside, they were in a contained garden area in the middle (not toward the outside doors of the street). They had an activities room, where they did arts and crafts. They had a bulletin board that showed some type of dance activity, maybe dance and bingo combined. They had an activities board and had things planned for them. They had a separate big craft room that they use for arts and crafts. It was lunchtime, so everyone was pretty much eating when I was there. The residents seemed to be pretty sociable and interacted with one another. I was also really happy to see there were several aides in there to help them. We had codfish patties, French fries, red beans, and rice. The food was very tasty. The staff who was assisting me had not been there very long. I thought she did OK with the information she had, but I could tell she hadn't been employed very long. I visited this facility

5 4 1

205 Sawtooth Oak St, Hot Springs, AR 71901

Call (800) 385-2527

The Brookfield at Oaktree (800) 385-2527

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Reviews of The Brookfield at Oaktree

10 Reviews Write a review

Food

(3 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(3 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for The Brookfield at Oaktree

October 28, 2020

By Maria

I visited this facility

We visited The Brookfield at Oaktree. We didn't get to go inside at all and there were no grounds around. All you have is a building and then the building next door. The other places have grounds where people could get outside and go for a walk in the grass; this place did not. They have patios set up in the back, but we were just in the car looking through the window. My mother is 75 and their median age is much higher than that. That in itself, when looking through the windows, gave the assisted living side more of a nursing home look, the way they've built and set it up. This place didn't have a homey feel; it was more like a medical feel.

Provider Response

Covid-19 has certainly changed the way we are able to allow someone to tour our community. We do have a beautiful courtyard in the center of our community and can be viewed on our website.

October 02, 2019

By Valecia

I am a friend or relative of a current/past resident

My friend moved into Brookfield at Oaktree, and my friend is very happy there. We're very pleased. It's very pleasant and comfortable. I have no complaints except that sometimes they forget to come in and do what needs to be done, but that has only happened a few times. So far things are going very smooth, very pleasant, and she's happy to be where she is. I would highly recommend this place. The rooms are adequate; they're not very large, but it's a pleasant and very attractive place. The staff is wonderful. My friend said the food is pretty good, and the kitchen people are amazing. The staff is very compassionate, caring, and she has received wonderful care. They don't do a lot of activities every day, but they do bingo every night. She does not participate. The administrator is a wonderful person, very helpful, and very accommodating. She's not afraid to get in there and do whatever has to be done herself. She's an amazing woman.

June 25, 2019

By Lawdog1

I am a friend or relative of a current/past resident

My mother was a resident before she passed. The staff at Brookfield Hot Springs was so caring and attentive to my mothers needs. Everyone from the housekeeping lady to the head nurse was kind to us. The facility was clean and decently kept. The food was good also.

July 29, 2016

By Ann071044

I visited this facility

The people at Brookfield at Oaktree were very nice, and their staff was very friendly. Their apartments were all very nice. We had lunch there with the director, which was very pleasant. It’s a very nice place. They told us that they do different activities to try to keep the residents entertained and interested. From what I observed, I think they do a good job stimulating their residents. It’s a little institutional feeling.

May 17, 2016

By MarleneROCAN

I am a friend or relative of a resident

Brookfield is excellent and four minutes from our house. They have a lot of amenities, and there’s nothing dangerous in their rooms. They have a refrigerator, microwave, bathroom, kitchen, bedroom, and living room. They give my mother a bath 3x a week and come get her for the meals. They lock the door at certain times, and the staff watch them 24/7. My mom loves the food, and the menu is made according to the nutritional standards for seniors.

September 30, 2013

By CarmenNichols

I visited this facility

The Brookfield at Hot Springs was a horrible place. They kicked my mother out after they could "no longer provide for her needs" when actually in the 10 months that she lived there, the only need they really provided for her was her bed. Her care was the highest tier of care there is to pay for at this facility, but she was almost always in need of changing when we would arrive. They had an assisted feeding table, or so they said. But when you would ask about it, the administrator said it wasn't part of their care. My mother lost 30 pounds in a matter of 6 months. In hind sight, we picked the wrong place in order to keep her from going to a skilled nursing facility. They never should have accepted her as a resident & they CERTAINLY shouldn't have taken almost $5000 a month for the lack of care they provided. I want to add that the CNAs they hire were very caring. feel like they loved my mother, but they were overworked & I can only assume underpaid. The administrator said that they hired over the minimum requirements, but there are no clear requirements for a facility claiming to be caring for Alzheimer's & Dementia residents....

August 21, 2012

By care 4 mom

I am a friend or relative of resident

We were forced into a decision for the care of our mother with Alzheimer's. Brookfield was one of the only of this type facilities in our state that was equipped to care for her without having to go to the extreme of placing in a nursing home. We are very pleased with the staff - they seem to genuinely care for the residents. & they are very open with communication. The building is always clean. The residents are mostly happy & look very well cared for. The food is pretty good, but definitely could be better for the cost per month.... For a difficult decision, the staff at Brookfield have made me very confident we made the right one.

See all Assisted Living reviews (7)

Independent Living Reviews for The Brookfield at Oaktree

April 17, 2020

By ReviewerApril12

I am/was a resident of this facility

I'm in a respite room at The Brookfield at Oaktree. It's not that clean. The food is not that good and they don't have many choices. My room looks OK, but the carpet could use shampooing. The kitchen and bathroom floors are damaged. The staff is not adequate, but a lot of them had to get checked and got quarantined. It's a skeleton staff, and the service is not that great. They gave me a push button that you're supposed to push if you need help, but they gave me one with a dead battery. I told them about it and it's been four days and I still haven't seen a battery. So if I need anything, I just call the front desk on my cell phone. Several of the dinners have been egg salad and beets, and I don't like beets. We did bingo in the dining area with one person per table, but they sealed off the dining room. They're short on nurses. They're mainly just CNAs and there are not very many of those.

Memory Care Reviews for The Brookfield at Oaktree

November 27, 2021

By Evelyn

I am a friend or relative of a current/past resident

The Brookfield at Oaktree had their memory care and assisted living right there together. Plus, it's right next to the Veterans Administration clinic where I go for my medical care. So, it's good. I can just go there for my medical treatments and then see my aunt. It's a beautiful place, too. She's in the memory care unit, and they provide personalized care. The staff members are so friendly and helpful, and they seem to really care about the residents. They have an excellent activity room. They could go in there and they could paint and draw. They have television, games, and they can put puzzles together or read. They also have a courtyard that you can walk out into. It's enclosed and the rooms go around the courtyard. So, you can just walk out into the courtyard and there's no worry about you wandering off or anything. It is so nice and the rooms are amazing.

August 21, 2021

By Christie

I visited this facility

I went and had lunch at Brookfield Assisted Living and Memory Care. She took me on a tour and showed me the memory care unit. They're less expensive at $4,250 a month, but that's something I couldn't afford. The administrator was very informative. She invited me for lunch and then took me on a tour. I was there during the resident's lunchtime, and I was very impressed with the number of attendants that were watching and assisting the residents while they ate. I was glad to see they weren't in the dining room by themselves or on their own. They had several aides standing behind them, ready to assist them if they needed it. I was pleased with it. It was just not in my financial budget. I liked that the memory care was separate and had a separate entrance. The rooms were adequate. The one I looked at was more of a studio type with a living area and a bedroom. It had a pretty large bathroom with a walk-in shower and a small kitchen area without stoves or anything. It was just the sink and a small refrigerator. I personally couldn't see my husband standing there by himself. I'm sure it's a personal preference because I'm sure some of those residents had lived by themselves before. In our case, he has not. The room was nice. The facilities were nice. They have two buildings. One building is assisted living, and the other one is memory care. The memory care center was up on a hill by itself. They have rooms that faced a garden area, so if they went outside, they were in a contained garden area in the middle (not toward the outside doors of the street). They had an activities room, where they did arts and crafts. They had a bulletin board that showed some type of dance activity, maybe dance and bingo combined. They had an activities board and had things planned for them. They had a separate big craft room that they use for arts and crafts. It was lunchtime, so everyone was pretty much eating when I was there. The residents seemed to be pretty sociable and interacted with one another. I was also really happy to see there were several aides in there to help them. We had codfish patties, French fries, red beans, and rice. The food was very tasty. The staff who was assisting me had not been there very long. I thought she did OK with the information she had, but I could tell she hadn't been employed very long.

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Questions about The Brookfield at Oaktree

Describe the overall population of assisted living residents at The Brookfield at Oaktree. What is their average age? What are their favorite things to do?

The average age of our residents is 70 but we accept any age. Some of our residents favorite activities are Bingo, Pet Therapy, our ice-cream socials and outings to places such as local restaurants, Garvan Woodland Gardens and the museum.

What programs or activities does The Brookfield at Oaktree offer to enrich residents' well-being?

Exercise sessions, trivia games, movies, social events such as Mother's day lunches and ice-cream socials, pet therapy & a variety of arts and crafts.

What places are near The Brookfield at Oaktree or within walking distance for assisted living residents to enjoy?

Hot Springs Country Club, Hot Springs Library, National Park Hospital, and Bathhouse Row.

What transportation services does The Brookfield at Oaktree offer to assisted living residents?

Transportation through the week to local Dr visits, other health related visits, and scheduled trips for shopping and banking.

If The Brookfield at Oaktree accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Pets are accepted with a $500 pet deposit.

Costs for The Brookfield at Oaktree in Hot Springs, Arkansas

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of The Brookfield at Oaktree in Hot Springs, Arkansas

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $2500/month
Independent Living Starting At: $2500/month
Memory Care Starting At: $3000/month

Room and housing options

1-bedroom apartments
Companion Suites: We Do Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Resident Transportation
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes

Languages

English

General

Resident Capacity: 70
Pets: Yes

Range of services

Physical Therapy

Licenses

State Licenses: 046

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About The Brookfield at Oaktree in Hot Springs, Arkansas

Brookfield Senior Living is dedicated to improving our residents’ quality of life by providing compassionate care, a sense of community and an opportunity to enjoy life every day.

Services Provided:

Utilities
Basic Cable TV
High-speed Internet
Detailed weekly housekeeping
Daily Spot cleaning with trash removal and bed making
Laundry Service
Specialized staff and CNA’s with dementia care training
Professional Care staff 24/7
Wellness checks
Activities specifically designed by Activity Director to promote physical and mental stimulation in a positive manor according to functional level. Activities are offered to residents as a group
activity/small group activity/one-on-one activity
Snacks and Refreshments available
Transportation to Doctor’s appointments and outings
Trained Staff Emergency Call system
Basic repairs and Maintenance

Senior Moments Program:

This specialized program is designed to offer a safe and protected environment in our Senior Living Community for those who are experiencing memory loss.

Services Offered:

Community scheduled Medical appointments
Scheduled activities and events, social interaction and support with other resident’s that are living with memory loss
Activities are specifically designed to provide both mental and physical stimulation
Opportunities for creativity
Support group for family members
Escorting to and from Activities and Dining
Prompting and reminders for all scheduled activities, events, and activities of daily living

What Makes Us Special

The Brookfield Senior Living facilities at Oaktree is perched in the historic Ozark community of Hot Springs. We apply loving fundamental values and principles to our daily decision making and our residents long-term wellbeing. We demand the highest standards of care for our resident, a nurturing family atmosphere and embrace opportunities for enrichment with your loved ones.

The Brookfield at Oaktree Hot Springs, Arkansas

Reviews of The Brookfield at Oaktree

Assisted Living Reviews for The Brookfield at Oaktree

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I am a friend or relative of a current/past resident

I visited this facility

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I visited this facility

I am a friend or relative of resident

Independent Living Reviews for The Brookfield at Oaktree

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Memory Care Reviews for The Brookfield at Oaktree

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Costs for The Brookfield at Oaktree in Hot Springs, Arkansas

Photos of The Brookfield at Oaktree

Services and Amenities of The Brookfield at Oaktree in Hot Springs, Arkansas

Costs

Room and housing options

Dining options

Features

Cleaning services

Health services

Languages

General

Range of services

Licenses

About The Brookfield at Oaktree in Hot Springs, Arkansas

Services Provided:

Senior Moments Program:

Services Offered:

What Makes Us Special

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