My mother moved into The Atrium at Serenity Pointe. Whenever I met with Karen from The Atrium, she knew everything about every patient there. She was very personable with every client or resident. That really warmed my heart, and then she told me a lot about the facility. Whenever I've seen it, it didn't feel bad. It wasn't four walls that they were going to look at. It was kind of like an apartment. They have their own refrigerators and their own bed with their bathroom. It's like a little studio apartment, and you get to bring your own furniture. They get to feel like it's their home. It was really important that she didn't just stare at four walls and sit in a hospital bed, and they do a lot of activities with her.
They have memory care for her dementia. She's in assisted living, and she goes to memory care a couple days a week. She can do assisted living, and you can pay for a couple of days a week for her to go to memory care. It's not as expensive, because I don't have the money for her to strictly go to memory care. They're working with me on that, so that was nice. They told me what they were going to charge me, and they stuck to it. When she went in, they have their own doctor and nurses, and they've checked her blood and put her on medicines that she's needed for a long time. They worked with the family and notified us saying, "This is what we're going to do, and this is our plan," and it's been wonderful so far. The staff has been great. They call and give us updates regularly, and they send us pictures. They let us know everything that's going on, and they've been very sweet.
When we checked in, they even let us sit down and eat with her, and we got to see that the food was great. They have bingo, movies, and a gym. They work with them on memory care, and they take them on walks. They went on a walk, and she called me and told me all about it and what they did. It's been wonderful. They really work with you. They have seven fireplaces, a little fountain, and you get to walk outside. It's almost like being on a cruise ship. There are trees in the middle of it. It's just absolutely gorgeous. I can't say enough about it. It's crazy that it can be this beautiful.
Thank you so much, Jessica for taking time to share your mother's experience of The Atrium at Serenity Pointe. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison