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Pueblo Springs Rehabilitation Center
5545 East Lee Street, Tucson, AZ 85712
1.6
(15 reviews)
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$2,980
Reviews of Pueblo Springs Rehabilitation Center in Tucson, Arizona
1.6
(15 reviews)
Facility
2.7
Staff
2.7
Food
2.0
Activities
1.0
Value
1.0
native8
1
|
April 24, 2023
This place is a joke, I was here due to broken leg. I was supposed to have PT every day and that didn't happen. The food was terrible, i lost 13 pounds in the 1 month i was there. the staff were mean and disrespectful. If you have insurance I'd make sure they are honest with insurance. They need to shut this place down. There was some staff that were kind and cared.
All good
5
|
March 13, 2023
My wife was in rehab with these wonderful women caregivers who truly love to help these poor elderly and handicap men and women to get better and my wife is moving around better because of the Pueblo springs rehab center yes the place is clean
Sandra p.
1
|
February 22, 2022
My elderly loved one was admitted to Pueblo Springs for rehab to strengthen his legs after an illness kept him in bed for nearly a month. Prior to the illness he could walk using his walker. This place neglected him so badly and we didn't even realize it. Due to covid we were only able to visit for an hour at a time in the lobby. But when we got him home, he was completely bed ridden, had impacted bowels which were causing him much pain and discomfort, dehydration and severe "diaper rash" on his groin and private area. It was very painful and distressing to him and all of us. Plus, no one ever returns phone calls. He is now in hospice. Pueble Springs is an awful place. Don't send your loved one there.
Zuilma80
1
|
February 13, 2022
I'm currently a patient at Pueblo Springs. There's only a handful of staff that care about you and treat you good. You press your button for help and it takes a minimum of one hour for someone to acknowledge that you need help. I pressed my button one hour and 15 minutes ago and I'm still waiting for someone to come and help m5
Niceguytucson
1
|
December 20, 2015
Horrible place. I went here after discharge from TMC after being "recruited"by one of their hospital liaison s . in competent staff for the most part. I missed vital meds that I had brought in myself.......no excuse for such horrible care. couldn't wait to be released. I would have been better off going home directly from hospital and taking my chances. at least I would have been in control of my own meds and not missed doses. Horrible, horrible place. avoid at all costs.!!!!
tsw
1
|
June 6, 2015
It was a preventable bad experience. Mothers appointments were missed. One staff member new to the floor was not familiar with the vital cart. They conduct meetings without family members leading to horrible communication. I never was able to meet with the doctor who didn't know vital diagnosis information.due to circumstances beyond my control her first discharge information was never made available to me even with my POA. The front door was always covered in finger prints everytime I visited. It is a joke of a facility.
sarah31love
1
|
May 15, 2015
The facility lacks competent nursing and cna staff. Dr.s are also unaware of patients conditions. They are in and out and don't give the quality and time to hear patients concerns. My mother went in walking, doing therapy and was in great hopes of getting better. She went directly back to TMC 4 weeks into being at pueblo springs with extreme dehydration, malnourished, bruised from 3 falls in which only 1 was documented and blood clots in both of her legs. She had none of those issues prior to going into facility. She went in for rehab care and left in worse conditions not even being able to walk. She is currently still at TMC and it's been a month today. That place is HORRIBLE!!!!!!!! As soon as therapy stops, they leave you there to rot. She was a direct admit back to TMC from this facility. They don't keep up with cleaning, nurses are rude many very lazy and don't seem to know what they are doing. They over medicated my mother on many occasions usually in the night hours. Night staff take hours before answering call lights. My mother had to walk directly up to nursing desk to asked for water or meds. Therapy was good while it lasted but as far as the medical part of it, thumbs down. Case management cut corners when you seem to have concerns or issues regarding your loved one. Facility manager doesn't seem to care about your concern either. If you care deeply about your loved one, please don't send them here. They will not get better! They will get worse. Best regards & wishes for your loved ones. Signed A Loving Daughter
Awful place!
1
|
February 22, 2015
Don't let the smiling faces fool you at first. Once this place gets a hold on you, you'll never get a straight answer on ANYTHING! If something is wrong, employees, whether it's the nursing staff or the administrator's, will blame another employee. Once they know you're asking questions, they avoid your phone calls or are in all day meetings when you need them. My relative got worse while at Pueblo Springs and had to be re-admitted to a hospital. I would highly suggest that if you're considering this place for a loved one, DON'T DO IT! There are many other great choices besides this one, do your research and you'll see for yourself. I rated this a 1 star but I'd give it a 0 if there was a choice. Good luck and God bless all who need this type of care.
What you can do with Caring
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Pueblo Springs Rehabilitation Center in Tucson, Arizona
Pueblo Springs Rehabilitation Center is a Senior Living provider in Tucson, Arizona that offers residents Nursing Homes services. Contact Pueblo Springs Rehabilitation Center for more details on services and rates.
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