My mom moved into the Orchard Pointe at Surprise. I liked that it was bright and cheery and very home-like, it had a very homey feeling, but she really likes the Catholic masses that they have every Sunday morning. The staff are very welcoming and helpful. She likes the food, but there's a few things that she hasn't enjoyed as much. They have tons of activities every day, from like 9:00 a.m. to 6:00 p.m. They have like a stretching class, they have a class called music movement and memory, which is held by Shannon -- and she's amazing -- they have bingo, they have happy hours where they bring in live musicians, they have different games, like trivia games, and stuff like that. They're less expensive than the other places. I just got a better vibe with Orchard Pointe. The first time I walked in there, it was open, it was super clean, and it was very cheerful. Everybody treats each other like family. Everybody is really kind, and that includes the staff and the residents. I would definitely recommend them.
Orchard Pointe at Surprise
Offers Assisted Living and Memory Care
12 Reviews
15048 W. Young Street, Surprise, AZ 85374
Call
(800) 385-2527
Reviews of Orchard Pointe at Surprise
Assisted Living Reviews for Orchard Pointe at Surprise
October 16, 2021
I am a friend or relative of a current/past resident
April 04, 2021
I visited this facility
My overall tour at Orchard Pointe was excellent. Everybody was very nice and everything was great. The fact that it's two stories might be a little bit of an issue for my aunt. We also didn't like the apartment floorplan. Nevertheless, the staff members were excellent, the facility was great, and the amenities were comparable with the others we've seen.
July 03, 2018
I am a friend or relative of a current/past resident
Very caring, clean home with dedicated caregivers. Couldn’t imagine a better place for my mom
December 04, 2017
I am a friend or relative of a current/past resident
My parents moved into Orchard Pointe and it seems to be going well. They have significant needs for care and they're pretty happy. The staff is very helpful in teaching us about the place throughout the process. My parents had a lot of questions about how this was all going to work because it was all new for them, and they were pretty good in answering them and re-answering them until they were satisfied. The place is in very good condition. Everything is in very good shape. They have very nice accommodations for a couple. They have a very nice 2-bedroom apartment that's nicer than anything else in the area. A lot of assisted living facilities don't have 2-bedrooms and my parents really wanted that, so it really worked out well. The food is probably not their strongest point, but they have a pretty good variety and a lot of choices each day. If you're into the best cuisine, it may not have the best rating rate for that, but it has a lot of other good features that make up for it. It's very near to all sorts of shopping and restaurants and things of that sort. They offer regular transportation, but for me, it's walking distance. If anybody likes the Rangers Spring Training, they're super near that.
March 21, 2017
I visited this facility
I really like this place. It was Warm and caring and ver home like. We enjoyed the tour very much and will book a lunch tour to try the food. Friendly, personable and knowledge staff were introduced to us throughout our tour.
March 07, 2017
I visited this facility
Orchard Pointe felt rather cold. The staff was not particularly outgoing, and they didn't offer us any food to try. The rooms were quite small. As for the dining area, we were just shown it from a door.
March 06, 2017
I visited this facility
I liked Orchard Pointe. Amy was very nice, very personable, and very easy to talk to in explaining all of the amenities that they have. They had a chapel and music there. The patio was beautiful. They try to pull everyone in to meet each other, be friendly, and co-exist. What I liked was that they brought in outside foster children for current events in the neighborhood and other activities that involved the outside world as well.
November 08, 2016
I visited this facility
The person at Orchard Point that toured me was extremely knowledgeable, and she knew people by name.
May 17, 2016
I am a friend or relative of a resident
The staff was very friendly at Orchard. It was very clean and had a variety of activities.
April 18, 2015
I am a friend or relative of a resident
Orchard Pointe is relatively new; everything was new and exciting. The staff is very friendly. It’s a beautiful facility; they have a park-like environment. The rooms were large, they had a little session on collecting, and then another one was flower arranging. They will check on her if she wants to go down for lunch.
July 22, 2014
I visited this facility
We liked Orchard Pointe, but the only problem we had is that it didn't have the roominess that we would have liked it to have. The room looked like it's more cramped, but it's new. The staff were very nice, and their food was very good.
Memory Care Reviews for Orchard Pointe at Surprise
April 18, 2021
I visited this facility
We didn't care for Orchard Pointe. I didn't like the apartment because it was set up oddly. It was big and it had a private bathroom, which was great. We didn't like the set-up, though. It had a nice bay window, but then it had a huge built-in closet right next to it, so I didn't like the layout at all. It was bright enough and the staff members were OK. The person who gave me the tour was very nice, but the mask that she wore to present the facility was this big red lip. Every time we looked at her to try to have a conversation, it was hard to concentrate on what she was saying because it was very distracting and it seemed very unprofessional. The facility needed work, too.
Costs for Orchard Pointe at Surprise
Services and Amenities of Orchard Pointe at Surprise
Costs
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $2500
- Assisted Living Starting At: $2600/month
- Memory Care Starting At: $4675/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 130
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: AL8984C
About Orchard Pointe at Surprise
Orchard Pointe at Surprise is a premier senior living community in Surprise, AZ. Located near the Surprise Stadium baseball fields, Orchard Pointe serves residents in the Northwest Valley. We offer both assisted living and memory care services that deliver an array of personalized services designed to meet the often changing needs of our residents. Our Surprise retirement community provides superior care, accommodating living areas, delicious meals, engaging activities and, most importantly, the freedom to be yourself.
Residents of Orchard Pointe in Surprise, AZ enjoy beautiful senior apartments designed especially for their unique needs. Our senior living community is dedicated to enhancing the lives of our residents. Whether relaxing in the privacy of your apartment or partaking in a community event, we help Surprise seniors live their best life. All of our services are designed to easily adapt to your physical, social, emotional and spiritual needs. Our goal is to help you remain as independent as possible for as long as possible, with a personalized plan of wellness and care.
Assisted Living Services and Amenities:- Personalized care including medication management, bathing, dressing, grooming, ongoing orientation and guidance
- Personal safety pendant call system for 24-hour assistance
- Certified and attentive care staff on-site 24/7
- Breakfast, lunch and dinner served daily in our full-service, restaurant-style dining room
- Daily snacks
- Private dining room available for parties and social gatherings
- Weekly housekeeping and laundry (sheets and towels)
- Recreational trips and extensive activities
- Beautifully landscaped, secured outdoor courtyard
- Religious services on-site
- Covered and uncovered parking
- Transportation equipped with chair lift
- Weekly whirlpool bath available and Salon/Barber shop
- Small pets welcome
- Exercise facilities including classes, Movie Theater, and Library
- Certified and attentive care staff on-site 24/7 trained in accordance with the guidelines of the Alzheimer’s Association of America
- Personalized care including medication management, bathing, dressing, grooming, ongoing orientation and guidance
- Optimum staff-to-resident ratio
- Engaging, multi-sensory activities
- Planned and spontaneous activities
- Meals and snacks as desired
- Housekeeping and laundry
- Transportation
- Whirlpool baths available
What Makes Us Special
At Orchard Pointe, we embrace individuality, encourage independence, and provide the care you need to live the life you want.
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