Park Senior Villas - Goodyear

nicole

I went to visit a family friend and was totally taken back at the lack of care of this facility. I had heard some things about the staff not giving our friend her medications on time and helping her as needed, but had no idea it was as bad as it really was. The senior in this facility has several challenges and needs a lot of assistance. Her room looked like a garbage dump. The sheets were dirty, the floors were caked in spilled food/drink items, She was in dirty clothes, bathroom was filthy. My heart was broken that anyone could pretend to care for their patients/residences and they are living in this. This patient/residence is the sweetest kindest woman and that someone treated her with this little of assistance, care, and love breaks my heart and is very unkind

Kelly

I toured Park Senior Villas - Goodyear. I didn't like it. I didn't see any patients there but I only looked at the memory care area. They had like, different homes. They have several pod areas, and there's a memory care area. Everything's in there. They had a TV room, nobody was in there, they had a kitchen, restaurant area, and it's like a hexagon. I saw one couple outside, but they were not from the memory care area. The staff introduced me to a gal that was in the front office, and the gal in the kitchen. I didn't see any aides or nurses in the memory care area. It looked nice and clean.

Happy customer

My mom is in this facility and I really like it and the staff is awesome and very friendly and caring I really recommend this place hi five to David and Richard keep up the great service!! :)

Kori

The tour I had at Park Senior Villas-Goodyear was awesome. The receptionist was very pleased when we walked into the office. She immediately got the person that was going to do our tour. We sat in a nice conference room with a glass window just to look over the information while we waited for our tour guide. When the lady came to give us the tour, she started in the assisted living area and we kind of went from there to the memory care building. We were able to see multiple rooms, shared rooms, and private rooms. Then she took us to the memory care and we were able to meet a couple of residents there. All the staff was so nice. There was a caregiver and a custodian that we met and they were on their lunch break. They were super friendly and seemed happy to be at work like they like their job. I liked that the residents ate their meals together. What I like about their kitchen or their meals is the residents can have choices for breakfast, lunch, and dinner. So, if there's something for breakfast that they're all having, they can make some changes to their breakfast and get something else. So that was kind of nice to see that they cared about what the residents wanted. They have snacks left out for the resident to have if they want it to. The rooms were nice size. The private rooms were the larger ones. A lot of the residents have a sofa and a television, so they had a little sitting area in addition to the bed and everything. The rooms we walked into looked like someone's home. They were decorated to that person's satisfaction. They have pictures up on the wall or paintings. One lady had a cat. So, just different things like that. I would probably pick this facility because I feel my mother-in-law was like those residents. She would like to make friends with some of them and it seemed more like a family unit. They were doing activities and stuff together in the building, not isolating themselves. That part was nice. The building was just a little bit older. That's not a huge deal though.

Provider Response

CW

My sister is in Park Senior Villas - Goodyear. It's a small, secure community with nice landscaping. She has a spacious room, but it's not very well lit. The air-conditioner/heater unit is controlled by a remote control, and that is probably not the best idea to have in a memory care unit. As you can imagine, the remote control goes missing quite often. The staff is wonderful. She really likes it there, and she gets along well with the caregivers. They're very attentive, kind, and patient. The dining area is nice and small. There are only eight or nine residents in each house. I've been there at mealtime and it looked pleasant. They're terribly overpriced, though.

Provider Response

Sandra

Park Senior Villas Goodyear is very nice. The lady who took us on the tour and who is also the marketing person is very nice. Her name is Tonya. The rooms were big. There are six different villas, and there are ten private bedrooms in each villa. Each villa has its own kitchen area, dining area, and sitting area, and they all surround the center quad. They have a beauty shop with a hairstylist, and they have a gym. The memory care is very secure; they have locks on the door. If I could have paid the price, I would have put my husband there. They had a courtyard, and all the villas surround this courtyard. They had a community building, and they have barbecues outside for the residents.