My friend has been a resident of Hacienda Del Rey for about a month now. She is in a room with a roommate. They both have a little refrigerator. They have closets and a bathroom. Each building has its own kitchen and dining area, where they can have their meals or they can have their meals in their room. They clean. They have a beautician and a nail person available all the time. There is a doctor on staff, and nurses are there all the time. They have activities inside and outside. They have a courtyard. There are nine buildings in total, and each building has ten rooms. Right now, they have opened the place up. As long as you wear masks, and practice social distancing you can make an appointment to visit the residence. Just stop in at the office where they take your temperature and everything. They will give you a pass to visit a resident at the facility.
It is a very good lay out. There are nine buildings that circle a big courtyard, where they can have barbecues and picnics. Residents are also allowed to comeback to their neighborhood to visit for a day.
12917 West Las Cruces Drive, Litchfield Park, AZ 85340
Call
(800) 385-2527
Reviews of Hacienda Del Rey
Assisted Living Reviews for Hacienda Del Rey
June 03, 2021
I am a friend or relative of a current/past resident
August 01, 2020
I am a friend or relative of a current/past resident
Hacienda Del Rey is a really good place and I think that the staff is doing a very good job taking care of my wife while she's getting treatment. It's clean, it's in a nice area, and it's close to my house. The people in the community are nice. I talked to her about the food. She said that there are some things she doesn't like, but most of the time it's pretty good. I like the people there. They have different levels of assistance and my wife is at the top level.
Provider Response
Thank you so much for sharing your experience and the kind words about Hacienda Del Rey. It is our pleasure to be of service to you and your wife. It’s always our intention to provide top-quality service and care in a warm way that promotes whole-person wellbeing. To hear comments like yours tells us we're on the right track. Thank you.
February 27, 2020
I visited this facility
Hacienda Del Rey is really nice, it's a newer community and I really liked it. The staff who assisted me was really nice and very helpful, and went out of her way to give me the tour. They seemed to have nice facilities and I liked that they offer a lot of activities for seniors. Their rooms were all pretty nice and clean, I liked the fact that they had wood floors. That made it easy for wheelchairs to get around, especially because my mother has a wheelchair too. I was really enthusiastic about the place and wanted to move my mom there but my brother chose another place. The staff I talked to was one of the executive types, and she knew what she was doing. The place even looked almost brand-new.
August 15, 2019
I visited this facility
Hacienda Del Rey was a very nice place, but I didn't like their style of living. There are little bedrooms, and you have an activity room for each building. The staff was very friendly and very helpful. The place was practically new. Everyone I met was wonderful and very caring.
Provider Response
Thank you for visiting Hacienda Del Rey. We're grateful to hear that our friendly staff made you feel welcome and that we truly care for our residents. Should you have any questions as you continue to explore your options, please don't hesitate to call. Thank you.
August 05, 2019
I am a friend or relative of a current/past resident
My father-in-law moved into Hacienda Del Rey, and so far, it's been good. The staff seemed nice. It looks clean and comfortable. You furnish the room, it's a good size, and it's nice. They have a restaurant style dining area. It has a nice atmosphere.
Provider Response
We're so glad to hear your father-in-law is feeling at home at Hacienda Del Rey. We appreciate hearing that the inviting and clean environment, welcoming staff and restaurant-style dining made a positive impression on you! Thank you for sharing your experience.
August 01, 2019
I visited this facility
Hacienda Del Rey has different buildings with about nine occupants per building, so they broke it down into smaller communities. The facility itself is very nice. I looked at a studio apartment. They have activities. They have a cafeteria in each building. However, when I got there, there was no one there for the tour. It was very business there so I will never go back there. I showed up and they didn't tell anybody I was coming.
July 28, 2018
I am a friend or relative of a current/past resident
It is never an easy decision to place a loved one in an assisted living community. I took a great deal of time evaluating many choices in the west Phoenix area. Without a doubt Hacienda Del Rey not only met my expectations, they have exceeded them greatly. The residences are new, clean and gorgeous. The staff are beyond kind. Their caretakers are ALWAYS available and want to make your loved ones life worthwhile. The management staff are also above expectations. They have answered all of my questions from another state, allow me to check in on my mom anytime and give me wonderful unexpected updates. They have set up special excursions just to help my mom assimilate and to meet her exercise needs. I am truly grateful I found Hacienda and can't imagine my mom living anywhere else.
March 22, 2017
I visited this facility
Everybody was very nice at Hacienda del Ray, and their residents seemed very happy. The rooms were older but clean and nice. Their staff members were very nice and knew what they were doing. When we were there, the residents were listening to someone playing the piano.
December 16, 2016
I visited this facility
Hacienda Del Rey is right across the street from where I work. They’re a smaller, brand-new, very modern, and very clean community. They were not as personable and did not spend much time with me. They don’t have a dining room. THey have homes with a kitchen area and a small place where they eat. It wasn’t the right fit for my dad.
January 25, 2016
I visited this facility
The Hacienda del Rey was a new property, very clean, and very nice. It has houses, and in each house was about 10 residents. It’s like a home where each one has her own room, and it enters into a common area where the staff cooks the meals. Then they have the living room and the dining room in the open. It looks very much like a modern home setup with the open concept, and the little bar area that has the stools with the island in the dining room. So, it’s kind of neat, and different. The only reason we did not go with them is that not only is it very modern, but it’s also furnished very modern. It will probably do really well in about 10 years when people, who are ready to move in, are more into that modern style. Mom’s more into the home feeling where it’s wood instead of chrome, and stuff like that. One house will have the gym, and if somebody wanted to go to the library then maybe the library was in another house. They’re escorted to the other places they want to go, but they had activities. There’s a craft room in one of the houses, so each one of the houses had a designated special room. They had different things going on in there. It just wasn’t what our mother liked the best.
December 30, 2015
I visited this facility
Hacienda Del Rey had the place locked down for the safety of the residents because of their degree of mental capabilities, but it's more like a home environment. It's like a small apartment complex or a big house with 10 bedrooms. It had one large kitchen and one large living area where everybody gathered. They had alarms everywhere, and it was very well supervised. They had nurses and a staff that cooked fresh food for every meal. We had a very quick meeting. They were all shocked because we walked in the door and the alarm went off so loud that it startled everybody; it really startled the patients.
October 29, 2015
I am a friend or relative of a resident
What I like about Hacienda Del Rey is that it's a place with houses that are 6000 square feet, and each house has 10 rooms in it. They have their own bedroom with a bathroom and you can get a shower if you want. They have a big common area where they eat and watch TV and have crafts. It's a small community which makes it nicer for my mother who has dementia, so she doesn't get lost going somewhere, and she would be able to interact with people but not too many. There are usually four caregivers there, which is a pretty good ratio. I was really happy with their setup. It's brand new and they're working on getting everybody trained.
May 24, 2015
I am/was a resident of this facility
This is a great place to live where everyone is so helpful and caring. Food is like home. They let me do my thing, and they have things for us to do.
May 15, 2015
I am a friend or relative of a resident
Place is fantastic. Staff is very friendly. Residents are happy. Food is great. Professional management staff is compassionate.
April 28, 2015
I am a friend or relative of a resident
I visited two other places and this is the best because of staff friendliness. The food is always presented well, tastes good, and they have home made desserts. Beautiful community amenities.
April 23, 2015
I am a friend or relative of a resident
Absolutely phenomenal since day one! They treat my dad like family.
Love it.
April 22, 2015
I am/was a resident of this facility
Excellent caring program. A beautiful environment. I cannot say enough about how well I am taken care of!!
Memory Care Reviews for Hacienda Del Rey
March 12, 2022
I visited this facility
My husband will move into Hacienda Del Rey. The staff is professional and caring. The facility was clean. It was pleasing to the eye to see the ground kept so nicely, it's like a park. The dining area looked very homey. The room is adequate space for a room. They keep them stimulated mentally with games, puzzles, and arts, whatever they can comprehend to keep them stimulated.
Questions about Hacienda Del Rey
What ongoing training does the staff receive in dementia care?
Redirection, elopement drills, behaviors
Describe the overall population of assisted living residents at Hacienda Del Rey. What is their average age? What are their favorite things to do?
81. Entertainers, outings, bingo, crafts.
What programs or activities does Hacienda Del Rey offer to enrich residents' well-being?
Yoga, stretching, brain matters, puzzles, seminars
What places are near Hacienda Del Rey or within walking distance for assisted living residents to enjoy?
Safeway, restaurants, salon
What transportation services does Hacienda Del Rey offer to assisted living residents?
M, W, F - Dr's appointments. We also offer scenic drives and a variety of shopping trips.
What makes the chef or dining program at Hacienda Del Rey exceptional? What kind of menu can assisted living residents expect?
Healthy heart alternative menu. Multiple daily specials along with alternatives. Display cooking presentations, Chef's Corner (resident's suggestions).
What safety features or security measures does Hacienda Del Rey offer to assisted living residents?
Secured doors, safety checks, guidelines of CDC Covid protocols.
How does Hacienda Del Rey keep residents' families informed about their loved ones?
In person visits, emails, Voice Friend group text messages, phone calls
What is the care staff-to-resident ratio at Hacienda Del Rey during daytime and nighttime hours?
5:1
If Hacienda Del Rey accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes. Beautiful large secured courtyard
What ongoing senior care training does the staff receive?
Monthly in service training, drills, seminars
How many staffers are on duty in the daytime and overnight?
Daytime: 24 Staffers Overnight: 12 Staffers
What safety features or security measures does Hacienda Del Rey provide to protect residents who wander?
Secured environment (even courtyard)
What programs or activities does Hacienda Del Rey offer to keep residents engaged? How does the staff engage residents' long-term memories?
Full activity calendar. We have the resident's history the staff will utilize with each resident.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our LPN. Every 3 months or change of condition
What techniques does Hacienda Del Rey use to support memory care residents during mealtimes?
Background music, fast service, assistance with feeding
How does Hacienda Del Rey keep residents' families informed about their loved ones' health?
Based on service plan and incident reports. The families are called.
Describe the neighborhood around Hacienda Del Rey. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Residential but close to shopping.
Is Hacienda Del Rey affiliated with a hospital if more care is needed?
We have great relationships with local hospitals and SNFs.
Costs for Hacienda Del Rey
Services and Amenities of Hacienda Del Rey
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4155/month
- Memory Care Starting At: $4155/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Nurse On Staff: Yes
Guest services
- Guests At Mealtime
Languages
- English
General
- Minimum Age: 62
- Pets: Yes
Licenses
- State Licenses: AL9581H
About Hacienda Del Rey
Hacienda Del Rey is a warm, inviting community that provides a service-enriched lifestyle and high-quality care in a comfortable, family-like setting. We are conveniently located close to shops, restaurants, a multitude of recreational opportunities, and excellent medical services.
Hacienda Del Rey is a vibrant community with all the amenities of home and none of the hassle. Our person-centered care and services are based on the unique preferences and needs of you and your loved one(s). Whether you enjoy one of our gracious assisted living homes or require the support of our specialized memory care neighborhood, Connections for Living by MBK℠, our team of dedicated associates is committed to enriching your life and providing a warm, friendly environment with the finest services and amenities and the most attentive support and care – everything to make you feel at home here. It is our enduring purpose to "exceed the quality, service, and care expectations of those we serve.
What Makes Us Special
Our senior community at Hacienda Del Rey is designed to include features that are reminiscent of a charming neighborhood, with welcoming homes to call your own. Soak in the sun on a casual stroll through our landscaped grounds, stay fit in one of our daily fitness classes, or enjoy a meal among friends in our elegant dining room. As a resident of Hacienda Del Rey, you will have access to these amenities both inside and out of your home.
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