Mosaic Gardens Memory Care at Surprise

Christina

We toured Mosaic Gardens Memory Care at Surprise. It's spacious. They have lots of activities. It's not crowded. It's clean. They provide some furniture. None of the other places I saw provided any furniture. They were very attentive to my questions and concerns. I feel like they do a very good job knowing who their residents are and trying to individualize the program for each resident. I also appreciated that one of the senior staff members is bilingual, so they speak Spanish and English. It's also close to where my parents live now. I felt like they were less restrictive than some of the places that I saw, so seniors could choose to step out into the courtyard if they wanted to. There was no alarm that would say something 'Oh, no, they can't be out there by themselves.' They seem more inviting and less restrictive. The staff who gave the tour was very accommodating. I had to push my appointment back at least an hour, so she stayed late. She has called a couple of times and has been willing to come in even on her day off.

Provider Response

Jeannie

My dad is a resident. The rooms are spacious, very nice, and clean. The staff is friendly, and they take good care of my dad. The food is average. The dining area is clean and has a modern look. They have different games, and they invite musical groups in. They have story time and game night, and they do Wii bowling. They also have a van where they can take them out in the community, either out for lunch or you can sign up to do some of those activities. They have a courtyard that has flowers and a place to sit out there.

Linda

I went here yesterday. It was wonderful, very pleasant, very quiet, and had a happy atmosphere. The staff was wonderful. They weren't being like salespeople, they were just being themselves. They were just kind people and you can tell they love their jobs. They gave me banana bread to-go. It was home-like, very clean, just quiet and relaxing. The outdoors was very nice, my husband would enjoy going there. It was open, but it didn't feel too spacious, it felt more like a home. I was pretty impressed by them. They offer television and Cox cable.

Tracy

It was a fine community. The rooms were nice. The staff seemed to be interacting with the residents and there's plenty of them. The activities director was doing a lot and the activities were really good.

Kathleen

It was wonderful. It was a happy, peaceful atmosphere. The staff member was great. You could tell she really cared about the patients. Residents knew her by name and she knew most of them by name, so that was very impressive. The thing I liked the most is that they separate residents based on positive abilities into different "neighborhoods." I think that's why everyone looked happier and calmer. The food also looked very good. They did a lot of musical activities. I also noticed a lot of people were doing arts and coloring.

Tracy347283

My mother is here. I chose it because they seemed to be able to manage my mother's level of dementia without having to move her yet again. So far, it's been great.