The Park at Surprise

Patricia

The Park at Surprise was very nice. The facility had lovely furniture and furnishings. It was really very high class. It was a very new facility. We saw a 2-bedroom apartment and it was very nice. We had lunch there, and the food was very tasty. We went to different rooms where they had classes and activities, and they all looked very nice.

BttyBx

I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't want to bring caregivers into my home to prolong the short term time I have per my Doctor. My Daughter up north in Az wanted me closer to her and to be in a Assisted Living just in case. I understand that is what is needed, but its so bitter sweet. On the other hand, it is time. I have made so many friends here, staff and residents. When everyone on the web or in this building talks about how The Park is like a Family...well its because it really is. I have friends that live at other buildings like this, I visit frequent for Bridge games. This place place really does feel warm and welcoming. You feel safe, you feel valued. We are all honored by the staff but not on a pedestal, its just different here. The food is great, nobody is perfect though. Everyone has different tastes and views for themselves... so I say try the food yourself and be the judge. You'll love the place and the food, the staff will be that extra bonus.

ChckandJdy

We have been a part of The Park at Surprise since March 2020, pretty much from the beginning. Me and my husband moved from Sun City Grand from a large home, did not even think about moving. Until we came and saw this place and the people in it. We are past our three year mark now, and we couldn’t be more happier. We live in the large Casita that is 1,450 square feet. We are definitely not going anywhere. The staff here is family to us, just like the other residents here. The food is amazing, the activities is always outstanding, all the way down to the magnificent housekeeping. "C" has been with the building from the very beginning, he is our confidant but also our adopted son lol. He used to be the Director of community relations over here, now he is in the ED position. That just shows you how this company treats their employees, and it shows through and though. We can’t say enough about our home and extended family. From house keeping to the chef. You all are the rock of this building. Thank you for everything.

Nancy

My tour at The Park at Surprise was excellent. It was clean. It was beautiful and well-cared for. The residents intermingled. They were happy, and they were doing things. They have about any kind of games you want. They have lots of exercises. They have a gym and also a fitness trainer that will help them. They also have a walking club. They do Wii bowling. They have a barbershop or a salon, plus a pedicure and manicure station. The staff who worked with me, Brandi, was great. She was very accommodating. She answered all my questions, and she freely let me talk to residents. She also showed me the different ways of doing things there. For example, my mom has a dog, and she showed us where the dog would go to potty. I liked the smallness of the area. There are only about 85 residents. I didn't try the food, but the residents said it was really good. They could order whatever they wanted. It was a wonderful facility.

ex--Hoosier

We are in our 3rd year at The Park and have only the highest praise for the facilities and the staff. The property is beautiful, well-kept, and very welcoming, easy to get around. The staff is completely dedicated to the safety, comfort, activity, health and welfare of the residents. The apartments and casitas are very attractively designed with excellent utilities. In addition to the customary amenities (beauty salon, movie theater, exercise space/equipmnt, craft room, etc.), there are various 'helps' in place (rehab/exercise professionals, for one) or regularly scheduled (e.g. podiatrist). In addition to the lovely dining room there is The Bistro cafe for lunching and socializing with friends. I urge everyone considering or curious about life in an assisted living facility to see The Park at Surprise first.

Big Decision

It was a big decision almost four years ago, but it was the correct one. I sold my house and moved into The Park at Surprise. Some of the faces may have changed over the years, but the quality has remained the same. From the smile from the receptionist to each of the other employees, it is a happy atmosphere. And that is not to mention the excellent management, delicious food, and great friends I have met.