Pacifica Senior Living Paradise Valley

Offers Memory Care

18 Reviews
16621 N. 38th Street, Phoenix, AZ 85032
Call (800) 385-2527
Pacifica Senior Living Paradise Valley (800) 385-2527
Important COVID-19 Information Last updated: 5/18

For the safety of our residents and associates, we are only conducting Virtual Tours. It is a different time in our community and it is our mission to provide love and care for those that call us home. Please give us a call to discuss your needs.

Reviews of Pacifica Senior Living Paradise Valley

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Memory Care Reviews for Pacifica Senior Living Paradise Valley

July 21, 2019

By Aron

I am a friend or relative of a current/past resident

The care given to the residents at Pacifica is excellent. The caregivers are friendly and take great care of my mom. Management at Pacifica is topnotch. The food is delicious and dietary staff is also excellent. I would highly recommend Pacifica Senior Living / PV Memory Care.

Provider Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic staff who genuinely care for all their residents and families. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have any needs or questions, please reach out! We look forward to seeing you again soon.

July 16, 2019

By Sue

I am a friend or relative of a current/past resident

Very satisfied with care and activities offered! Have seen many care centers and this is one of the best.

Provider Response

Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2018

By John

I visited this facility

I visited Pacifica Senior Living Paradise Valley. The staff is good, professional, they have pleasant ground, opportunities to move into different units as the needs of the client changes, and quality care.

Provider Response

Thank you for your detailed positive review John. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. We appreciate you taking the time to leave us a review!

August 16, 2017

By ChildofResident

I am a friend or relative of a current/past resident

I am a relative of a current resident. I am impressed with the care given at this facility, as well as the friendly, responsive staff, and the general cleanliness of the facility. The residents can walk outside (within the secure area) on garden paths, or sit on comfortable lounges and rockers under fans and mist-makers. The food is good, and they offer frequent family lunches, when family members can come and eat with their loved ones. They also have an impressive number of art, music, and pet therapy opportunities for the residents, and even outside field trips for those who are still mobile and can communicate.

Provider Response

Thank you for your detailed positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

December 28, 2016

By cecemullins

I visited this facility

Copy Pacifica Senior Living in Paradise Valley is a truly amazing place! The staff there truly care about the residents! During my visits, I've seen the compassion, skill, and tenderness of the Pacifica staff towards their residents and families! I would feel comfortable moving my folks, from Nebraska, into Pacifica Senior Living at Paradise Valley . It's a place where I know they would be happy and safe!

Provider Response

Cecemullins, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

August 11, 2015

By Ellen47

I visited this facility

Pacifica Senior Living was a good place, but the people in the mild Alzheimer's unit were severe. There weren't openings in the severe unit, so the people that had gotten worse were stilll in the mild unit. There were single rooms, and they were very well kept. It's what you would expect from somebody with more memory problems to have. They were great people. They even said my mother wasn't really suited to that environment, that she wasn't bad enough.

Provider Response

Thank you for your detailed positive review Ellen47. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Paradise Valley. We appreciate you taking the time to leave us a review.

April 16, 2015

By Caring105333050

I visited this facility

My mom moved to Pacifica three weeks ago. The staff is great there, and there is a three patient to two staff ratio. They had a lot of programs that would be good for her. They are all individual rooms; one of the things is they have cottages versus a single building. The cottages are behind a locked facility versus being a locked building. So she should roam on the ground. They have over a 40 mile walking path amongst the building. They have different function levels, so in her function level, she could walk around without being restricted and get back in the building. Each cottage has a little dining space. The food is fine, and the dining areas in each cottage were remodeled. All brand new including furniture. They have bingo twice a month, and depending on your level of functionality, they have trips to libraries and casinos. The staff really impressed me -- the floor plan and making them feel at home as much as possible.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

March 18, 2015

By Caring107854450

I am a friend or relative of a resident

My mom is already situated in the Pacifica. She is doing great. The environment is great, and the staff has been wonderful. It is a wonderful place. The social worker at the hospital helped us find the place. As for the food, there are no complaints. The Pacifica is the cleanest, and they were the most professional. The grounds in the area are really nice.

May 30, 2014

By Caring83470850

I visited this facility

I've only been at Pacifica Senior Living one time. I went around with a lady, and she was very nice. She showed me everything. She was the person in charge. It was clean and the rooms were nice. Their bedroom was pretty large. They were serving lunch at the time in the dining room with the cooks. I'm not into the kind of food they serve; they were too healthy. They had a lot of vegetables on their plates. They were finishing up, and people were taking their plates away.

Provider Response

Caring83470850, thanks for taking the time to leave a review.

November 01, 2012

By Geriatic Care Mgr

I visited this facility

Pacifica Senior Living provides their nationally-recognized Rediscovery program to residents who reside in cozy rooms and beautiful outdoor seating and walking areas, which are discretely secured. Programs for residents diagnosed with Alzheimer's disease, dementia or related memory impairments have been developed to encourage autonomy and rediscover talents while exploring new and interesting hobbies. Each community provides 24 hour staffing with licensed nurses, which is extremely important for those who may not be able to communicate healthcare needs. All levels of directed care are provided and accommodations for residents with behavioral issues are available. The staff is pleasant, willing to assist residents with genuine warmth and a desire to provide comfort when needed. I was impressed with their website, specifically the resources link. Important information is provided to families who are transitioning and dealing with stress.

Provider Response

We appreciate your positive review about your experience.
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Questions about Pacifica Senior Living Paradise Valley

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

How many staffers are on duty in the daytime and overnight?

13 day caregivers and 7 overnight caregivers

What programs or activities does Pacifica Senior Living Paradise Valley offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Pacifica Senior Living Paradise Valley use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.

How does Pacifica Senior Living Paradise Valley keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around Pacifica Senior Living Paradise Valley. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a residential neighborhood, near a local hospital.

Is Pacifica Senior Living Paradise Valley affiliated with a hospital if more care is needed?

Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with the local hospitals.

Costs for Pacifica Senior Living Paradise Valley

Cost of Memory Care

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Starting Price

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Photos of Pacifica Senior Living Paradise Valley

Services and Amenities of Pacifica Senior Living Paradise Valley


  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Memory Care Starting At: $5495/month

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Housing Extra: Cottages

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Meals Are Served In The Cottages This Is A Home Like Setting.


  • Beauty Barber Shop
  • Party Space
  • Garden And Patio
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Cable Tv Is In The Living Room Of The Cottage. Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Pet Therapy

Financial guidance

  • Va Benefits Consultation


  • Resident Capacity: 84
  • Staff Patient Ratio: 7 To 1
  • Minimum Age: 62
  • Pets: Small Pets Allowed


  • State Licenses: AL6981

About Pacifica Senior Living Paradise Valley

Situated in vibrant Phoenix, Arizona, our Pacifica Senior Living community offers full-service memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia.

Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness. Our home-like accommodations are custom built to help ease what can be an overwhelming time in life.

What Makes Us Special

Our lush courtyards with their walking paths, beautiful gazebos and peaceful patios allow our residents the ability to enjoy the amazing Arizona weather year-round in a safe and secure environment.

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Pacifica Senior Living Paradise Valley

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