Brookdale Desert Ridge

Offers Assisted Living and Memory Care

26 Reviews
4050 East Bluefield Avenue, Phoenix, AZ 85032
Call (800) 385-2527
Brookdale Desert Ridge (800) 385-2527

Reviews of Brookdale Desert Ridge

26 Reviews Write a review
Food
(3 Reviews)
Staff
(8 Reviews)
Facility
(6 Reviews)
Activities
(1 Review)
Value
(4 Reviews)

Assisted Living Reviews for Brookdale Desert Ridge

December 09, 2018

By Concerned

I am a friend or relative of a current/past resident

My mother has been there less than 3 months and the rates have already gone up over $180 for someone with a fixed income. All assisted living facilities penalize individuals for living! You should be ashamed of yourselves. Other than the rate hike, the facility is clean and my mother really likes it, but again, she hasn't been there this long

September 06, 2017

By Kerridee

I am a friend or relative of a current/past resident

Everybody was welcoming when we toured and talked to us, and I felt very comfortable with everyone. The facility is clean. They take care of mother-in-law really well, and there are a lot of activities. They have exercise, arts and crafts, and entertainment on Fridays, which everybody seems to enjoy. They take them on outings to Walmart, the grocery store, Dollar Store, and the casinos. The staff has been wonderful, informative, and helped us understand a lot about the process.

August 09, 2016

By ;lovethisplace

Other

I love this place out of all the communities that I have seen this one is the best. everyone is so friendly and go out of their way to help you with anything you may need. definitely one of the best.

February 22, 2016

By Lori119372650

I visited this facility

I feel that the director was very rude at Brookdale North Phoenix. She was not respectful to my mother, and the residents didn’t look happy. The rooms were small. It was a total turn off, so I would not go there again.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

December 15, 2015

By Visitor11

I visited this facility

Everyone was so polite at Brookdale North Phoenix. The staff was absolutely fantastic and seemed like they couldn’t do enough to help you. The rooms were very spacious.

October 27, 2015

By John113327950

I am a friend or relative of a resident

My relative is in Brookdale North Phoenix (formerly Emeritus at Phoenix). She is in a pretty nice apartment, and I've been down there a couple of times to visit. They have a very pleasant facility and a lot of recreational activities going on. They have a card room and a room out in the lobby for visitation for people that don't want to go to the rooms. The dining facility is pleasant too. From the beginning, they've done a top-notch job of getting everything arranged. I've been just impressed by the whole staff that was there.

August 13, 2015

By Caring110136250

I visited this facility

Brookdale North was probably the least we would even consider, it felt very much like a hospital. Although the staff was very nice, everybody was very friendly and made an effort. It’s not that there is anything wrong with it; the dining room and the food quality was just mediocre.

October 21, 2014

By spool62

I am a friend or relative of resident

My mom resides at Emeritus which is now Brookdale at North Phoenix. They have made improvements and now have a full time activity director who provides a wise scale of activities including exercise and entertainment. My mom is at high level of care and is well taken care of by a great caring staff. The residence is very clean and organized and any time I have questions or concerns the staff answers them promptly. I highly recommend this facility.

September 12, 2014

By Caring87614250

I am a friend or relative of a resident

I liked Emeritus. I thought it had a good care system, and so far, there’s adequate patient progression. I was impressed with the staff, particularly the health and social worker. Overall, the environment looked good.

September 12, 2014

By Caring94325950

I am a friend or relative of a resident

Emeritus is clean, and the food is good. They have outings, movies, bingo, games, and art. They have church and bible study. The staff is OK, but we have a little concern about the response time; otherwise, it’s really good. If you need assistance you can push the button, which is great because it has a GPS and they can tell exactly where you are, but the response would take 15 minutes and sometimes it takes longer. It doesn’t happen very often, but it happens. The rooms have a little kitchen, refrigerator, sink, and a microwave, which are all provided.

August 30, 2014

By Caring92551550

I visited this facility

Emeritus at Phoenix is a beautiful place with very friendly people and they have very good food. The staff was fantastic. Everyone I met there was very nice. What they showed me looked like a studio apartment and I realized that is way too small for me. Also, you would be having a roommate in that studio apartment. They have bingo, black jack, craft room, they have quite a bit of stuff. They had movies. They take them to the stores and other places. It's a really nice place, but it was not what I was looking for.

February 28, 2014

By AngelE

I visited this facility

When we arrived at Emeritus at Phoenix it was like 9 o'clock in the morning and they had people just hanging around the lobby area. They did have a schedule of activities posted, but we didn’t see any of the activities going on though. They showed us the dining room from the doorway and told us that there was a menu posted. I didn’t have a feeling that the people there were overly happy either. There was one area that we walked through in the building that smelled terrible and obviously they are not going to get a very high rating.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

January 23, 2014

By caring67866650

I visited this facility

My visit at the Emeritus at Phoenix was just awful. We walked in and there was an older woman who had fallen out of her wheelchair. She was on the floor, her leg was stuck, she was crying and in pain, but nobody came to help her for at least a minute or two. That kind of turned my husband off. It was pretty bad. They wanted us to come back, so we went to have lunch with them. The girl who was supposed to show us around didn't have us on her schedule and she had another family to show around, so we went in a week and had lunch, which was horrific. I wouldn't feed it to my dogs. Then, their machine for certain drinks was down and they brought us this horrible tasting water and it just went from bad to worse. They really did want us to come back and try to have us see what they were really about, and my husband just said no. The food was horrendous, the care that I've observed was that woman falling and not having anybody rush to her side, and the person who was supposed to show us around didn't even know we were coming. That's one place we definitely would not want to go back to.

Provider Response

We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

November 20, 2013

By Caleb Myers

I visited this facility

Merely Existing; Definitely Not Living! This facility is all about filling beds. The only things that everyone gathers to are the meals. Then it resembles a bunch of Zombies going in the same direction. Staff constantly complaining about their $10/hr. wage. Even the food is not only redundant, but cheap and unhealthy. The meat had a constant resemblance to chewing gum, and then with dentures! The management can be seen running into their offices; never mingling. If depression has never been an issue, it will if anyone chooses Emeritus! The highlight in activities seems to be bingo and the weekly Walmart outing. What happened to: arts & crafts, music, piano, singing, promenades in the beautiful Phoenician weather, exercising on various levels, writing, book Clubs...... If you dislike someone, send them to Emeritus! The management has the talent of a fifth grader!

Provider Response

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.

June 27, 2013

By Caring0605192

I visited this facility

My sister's husband died recently, but we were able to tour Emeritus at Phoenix for him. It was a very pretty facility. The interior was very nice and very pretty. Their rooms were very nice and they were well laid-out. I liked the fact that they had a balcony. They also had a pool. The staff they had there were very helpful and very nice. Their prices too were pretty reasonable considering that they had a lot of activities to do. They had crafts and movie nights. They had exercise program and even church services. I had lunch there and the food was very good. It just felt like you can be home there.

June 25, 2013

By Clarisse2

I am a friend or relative of a resident

My husband is staying at Emeritus at Phoenix. The staff is good. The surrounding is maintained and very clean. They serve their food on time and the room is comfortable to stay in.

January 30, 2013

By Leslie6

I am a friend or relative of a resident

My mother and her partner wanted a facility with two bedrooms and two bathrooms. And Emeritus was the only one that actually had that apartment. They were pretty much responsive to the questions and concerns that I had. However, my mom's partner complained all the time that they were not responsive to him. I don't know if it was just a difference in perception. My mom complained about the food, but she was also having a lot of eating difficulties. One of the other reasons I chose this facility was they did have an option of things that people could do, but they wouldn't insist that people do them. They're not really pushy about activities. I thought that was a good thing because my mom and her partner were not interested. They just wanted to do their own thing. So they were happy with that. But I think a lot of the time the staff was disorganized. They could improve on communication between the management and the staff, so that they're not all answering the same questions with different answers. As for the nursing staff, the med techs, my mom was really happy with all of them. They were polite to her and did what she needed. She already passed. She's only been there about six weeks.

September 10, 2012

By Caring534587

I visited this facility

We liked the area and how the room was set up in Emeritus. They took us upstairs and showed us what the rooms looked like. There were two bedrooms and a kitchen area. It was a nice size bedroom. The place was nice, everybody we talked was really gracious. They were going to come and do a nursing assessment for us, so we could see what we needed because they too didn't really give all the services that my brother was going to need. What I didn't like about the facility was there was no private bedrooms. It was just like a hospital room, two beds almost side by side. There were like partitions, but still. I guess you could get a private, but he couldn't afford that. But one thing lead to another and the next thing I know my brother ended up in a hospital.
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Memory Care Reviews for Brookdale Desert Ridge

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Questions about Brookdale Desert Ridge

What ongoing training does the staff receive in dementia care?

Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.

What programs or activities does Brookdale Desert Ridge offer to enrich residents' well-being?

We know that every resident has unique dreams and passions that continue to grow throughout life. That is why we work to create a place that goes well beyond physical support-to a socially connected community with opportunities to challenge the mind, lift the spirits, revitalize purpose and nurture the heart. We call this Optimum Life and believe it provides the ultimate in senior health & wellness. And, everyone can live one-regardless of challenges that may come with age. Our award winning, evidence-based programs provide a customized, integrated pallet of opportunities designed to support the pursuit of living well. At its foundation is the ability to maximize functional abilities. Our Brookdale B-Fit exercise program is designed with that as the goal. This cutting edge program encompasses the latest research & guidelines for seniors to provide a fun, holistic and stimulating exercise experience that we customize to accommodate the needs and challenges of each resident’s abilities.

What makes the chef or dining program at Brookdale Desert Ridge exceptional? What kind of menu can assisted living residents expect?

A great meal is one of life’s simple pleasures. At Brookdale, we believe dining well is part of living well. You'll enjoy restaurant-style dining with chef-prepared meals in an elegant dining room. Each day features a three course meal with an appetizer, main course and dessert, along with a variety of menu options that changes daily. Brookdale's Culinary Arts Institute is a professional development program designed to enhance the food preparation and presentation skills of our dining and culinary arts team at our senior living facilities. To encourage socialization regardless of our seniors abilities, we support the needs of the residents through the assignment of resident care assistants if needed.

How does Brookdale Desert Ridge keep residents' families informed about their loved ones?

We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.

If Brookdale Desert Ridge accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Our furry residents have areas inside the community and an enclosed grassy area to run around. There are also great walking areas around the community.

What ongoing senior care training does the staff receive?

Our staff is very involved in the day-to-day lives of our residents, with the aim of providing an enriching and caring experience for them. Each member of our staff is always willing to go above and beyond for residents. For our associates, this opportunity to serve others is more than a job — it’s a passion.

What programs or activities does Brookdale Desert Ridge offer to keep residents engaged? How does the staff engage residents' long-term memories?

Each resident comes to us with distinct interests and individual talents. Life skills programming is a philosophical approach to honoring these interests and offering residents the opportunity to continue using their talents. The goal is to offer residents daily experiences that replicate their long-held routines and provide a sense of usefulness, pleasure, and success.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The communities Health and Wellness Director, a Registered Nurse, assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.

What techniques does Brookdale Desert Ridge use to support memory care residents during mealtimes?

Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.

How does Brookdale Desert Ridge keep residents' families informed about their loved ones' health?

We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.

Costs for Brookdale Desert Ridge

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Brookdale Desert Ridge

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $2645/month
  • Memory Care Starting At: $5410/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Private Dining Room

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • General Store
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library, Arts & Crafts Studio, Courtyard, Chapel

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Check In System, Emergency Response

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Tai Chi
  • Fitness Room
  • Gardening
  • Arts And Crafts
  • Activities Extra: Dancing, Movie Night

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Diet

  • Diabetic
  • Special Diets

Languages

  • English

General

  • Resident Capacity: 120
  • Staff Patient Ratio: 20 1
  • Respite Care
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Concierge Service, Postal Services, Incontinence Management, Mobility And Escort Service, Wound Care

Types of care

  • Meal Preparation

Licenses

  • Licenses: Personal Care
  • State Licenses: AL4519
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About Brookdale Desert Ridge

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Desert Ridge


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