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Visiting Angels of Kitsap Port Orchard, WA

700 Prospect Street #204, Port Orchard, WA 98366

(800) 558-0653 (Caring Family Advisor™)

4.7

(86 reviews)

Offers Home Care
Top rated on Caring.com

2020

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Visiting Angels of Kitsap
Visiting Angels of Kitsap
  • Top rated on Caring.com

Port Orchard, Washington 98366


4.7

(86 reviews)


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Reviews of Visiting Angels of Kitsap in Port Orchard, Washington

4.7

(86 reviews)

    Top rated on Caring.com

    2020

    Reviewer#RD1215g

    5

    December 27, 2023

    I am a past client of this provider

    I hired Visiting Angels of Kitsap Port Orchard, WA and they were wonderful. I had the caregiver twice a week, two hours at a time, and she was wonderful. She helped my husband get dressed and shaved. She got his teeth brushed and she fed him breakfast. I have nothing but good stuff to say about them. I have nothing but good stuff to say about them. I had them for a couple of months, and then he started wandering, and so I had to put him into a care facility.

    Provider Response

    Thank you for allowing us to help with your husband. Dealing with cognitive decline and wandering is so hard on the family. It was a privilege to be a small part of your care team. Blessings as you navigate this next chapter.

    Anonymous0801

    3

    August 18, 2020

    I am a past client of this provider

    I talked to Visiting Angels of Kitsap about the caregiver. My dad weighs 130 pounds, but she doesn't feel comfortable helping him up and lifting him, which is kind of what I hired her for. They've got to be able to help him stand up and walk. On her first day she was 20 minutes late. Just little things like that. if I go back to work, I need to have somebody liable who is here and on time. I have only used them five or six times so far.

    Provider Response

    Thank you for your feedback. We strive to find the right caregiver for our clients on the first try, but sometimes we need to re-asses and try another option. Being late is never acceptable and we are truly sorry that was your first experience with us. Sometimes our caregivers get lost, stuck in traffic, or have a reasonable excuse for why they are late, but rest assured that we will be coaching that caregiver to arrive 5 minutes early moving forward. If you choose to give us another chance, I'm sure your case manager will connect to set clear excpectations that are safe for both your father and our caregivers. Juggling work and caring for an aging parent is a balancing act and your father is lucky to have you in his life. We consider it a privilege to be a part of your care team and want our clients to have confidence that we will be there for the scheduled time. Again, thank you for your comments so that we can continue to improve. Please feel free to give us call us to discuss further. Sincerely, Marilyn Oswald

    Julia

    5

    October 7, 2019

    I am a current client of this provider

    We're using Visiting Angels of Kitsap for my mother-in-law, and we've had a very good experience. They do a lot for her in getting her up, get dressed, visiting, and talking with her which she really likes. One did food preparation. They're all excellent. They're a little high on the price, but we needed somebody immediately, and they were able to start within a couple of days.

    Anonymous_1545

    4

    February 4, 2019

    I am a past client of this provider

    They made sure that the client did not fall. All of the care providers need to have better training on dealing with dementia patients.

    Stewart W

    5

    January 18, 2019

    I am a current client of this provider

    They clean up the house and make a meal every day. They seem to know their business and they get down to work.

    Renee W_1

    5

    January 17, 2019

    I am a past client of this provider

    It was very helpful. They needed more help in the end. They were very friendly and got a lot accomplished in the amount of time they were there.

    Nancy Y_1

    5

    January 11, 2019

    I am a current client of this provider

    They help us by bathing my husband. They send a girl that is just a perfect match for us.

    Lori B_1

    4

    January 10, 2019

    I am a current client of this provider

    They have a great impact to have them there to check on him. They help with things like taking his blood pressure. The training of their people could be improved, new recruits shouldn't be sent in to those they are not qualified for.

    Mel P

    5

    December 12, 2018

    I am a past client of this provider

    They were able to be with my dad in the evening hours. They took the pressure off myself and my two other brothers. In my dad's case it was definitely the convenience. They were located in the facility where he was staying. They were willing to work with me.

    Darline F_1

    5

    December 8, 2018

    I am a current client of this provider

    I only have her come once a week, but I need them! They take me shopping and do housework. They seem to have expertise and are caring to me. I appreciate them.

    Paul H_7

    5

    December 4, 2018

    I am a current client of this provider

    The services have helped with my housecleaning. They have provided everything I have asked for.

    Provider Response

    Thank you Paul for the kind review. Jennifer really enjoys being your caregiver. We are lucky to have Jennifer on our team!

    Kathy P_1

    5

    December 4, 2018

    I am a current client of this provider

    They provide companionship of someone that is different. They have great concern, not only for my mom, but also for me as the caregiver.

    Rick D

    5

    November 28, 2018

    I am a past client of this provider

    They had a good knowledge about what to do. I would tell a friend that they were very professional.

    Provider Response

    Thank you for taking time to give us a positive review Rick. It was an honor and a privilege to be invited into your home to help care for your wife. We are sorry for your loss and hope that you are comforted by the years of beautiful memories you and Wendy shared. With sympathy from all of us at Visiting Angels ~Eric, Lory, Pam, Karen and Sandeep

    Lisa L_7

    5

    November 28, 2018

    I am a past client of this provider

    It made a significant improvement on our life because none of the family lived near her. We were trying to find a way to prevent her from having an accident and going downhill. They were able to offer different levels of services so we could start small and increase as needed. They were well matched to my loved one. They were very responsive and dependable.

    Lisa L_8

    5

    November 21, 2018

    I am a past client of this provider

    It provided companionship for my mother and service that allowed her to rest and other family members to not be burdened. This was my mom's first experience having someone come into the house to assist her. The person knew how to assist just enough without taking away the independence of my mother.

    Provider Response

    Finding ways to assist without being overbearing is an art form for our best caregivers. We want our clients to feel as independent as possible - they've made it this far in life by making their own decisions. Our caregivers strive to be helpful and offer encouragement with safety in mind. We are glad that your mother enjoyed her caregiver and that we could offer some peace of mind to your family.

    Pam W_5

    5

    November 20, 2018

    I am a current client of this provider

    The service is mostly for my mom to be able to go and get things done. They are very open to the people and they are very understanding about Alzheimer's.

    Kenneth R_1

    5

    November 6, 2018

    I am a current client of this provider

    Between bathing, dressing, and laundry, there are many things to get done. They get these things done within two hours. I am totally impressed with how they do it. They are a very reliable company.

    Provider Response

    We are so glad that our caregivers are helpful to you Ken. They are very devoted to you and really enjoy their time with you.

    Marty H_2

    5

    November 6, 2018

    I am a current client of this provider

    It allows us to have freedom. I have already recommend people to them. I love that they do all sorts of things for my mom. They take her to the doctor, to the grocery store, and they mostly just keep my mom company.

    Lynn L_3

    5

    November 5, 2018

    I am a current client of this provider

    It give me some relief to leave with confidence. I like the fact that the schedulers keep on top of things. There is oversight with the caregivers.

    Penny L_2

    5

    November 5, 2018

    I am a current client of this provider

    I can rely on them to be here and to help. They are very caring.

    Fern H

    5

    November 5, 2018

    I am a current client of this provider

    I used to faint in my bathroom, so they are here to help in case I get a faint feeling in the shower. They are always very efficient and willing to do what the extra things I ask them to do.

    Robin H_3

    5

    October 31, 2018

    I am a current client of this provider

    They take care of my dad and it impacts him greatly. I think they really care and try hard.

    Walt P_2

    5

    October 26, 2018

    I am a current client of this provider

    They are very helpful. They help with day to day care around the house. They can adapt to your needs.

    Pamela M

    5

    October 26, 2018

    I am a current client of this provider

    They are good company for her. They work very well with my mom, and she feels comfortable with them.

    Walt P_1

    4

    October 18, 2018

    I am a current client of this provider

    The only problem we have is when we travel. It's a locally based service, so we're kind of stuck. It's dependent on me staying home. They're basically very responsive and they meet our needs.

    Carol C_17

    5

    October 18, 2018

    I am a current client of this provider

    They do things that I normally have to do. If I had to do those things it would stress me out. They are very prompt. They take good care of my wife.

    Richard W_2

    4

    October 18, 2018

    I am a current client of this provider

    They're really important. They're able to do for me what I cannot do for myself. I depend on them to enable me to live a better life. I know they have difficulty in finding caregivers here, but they could improve their recruiting strategy.

    Ginger L_1

    5

    October 8, 2018

    I am a past client of this provider

    I don't think she could have had a greater impact. I think that she kind of gave up and didn't want to be here, and she helped the most by providing companionship. The girls were friendly and my loved one could relate to them.

    Dorothy K_2

    5

    October 8, 2018

    I am a current client of this provider

    They keep my mother engaged in conversation and activities. It just seems they don't have an overnight option because they can't find caregivers. I'm not sure if there's a limit for care or what is going on. It seems to take a while to find a good match for overnight care.

    Roger B_2

    3

    October 5, 2018

    I am a past client of this provider

    I didn't really need them, so what they accomplished was pretty average. They could have done more to find out our exact needs.

    Delilah M

    4

    October 5, 2018

    I am a past client of this provider

    They made my life a little easier by giving me the freedom to take care of myself. They came to clean up after my uncle. I feel like the quality of care they offer could have been better. I chose them because they were the first ones that responded to me.

    Barbara M

    5

    October 4, 2018

    I am a past client of this provider

    They free up time for me. It depends on who the caregiver is. The reason for getting Visiting Angels was to free up my time, but sometimes having to help the caregivers know what to do. They also talked a lot. We were very impressed with how quickly they filled our needs.

    Evelyn M_1

    4

    October 4, 2018

    I am a current client of this provider

    Our Monday caregiver does not do a whole lot. They do as much as they can and cooperate with me.

    Bonnie B_5

    5

    October 3, 2018

    I am a past client of this provider

    She let me sleep through the night. From the very first time I called, they were professional and friendly.

    Derrick W

    4

    October 3, 2018

    I am a current client of this provider

    They give me assurance that my mom is taken care of. They could cost less.

    Wes H

    4

    September 27, 2018

    I am a current client of this provider

    It is pretty difficult to find people who can relate to people in their 90s with various impairments. I can't speak to all the factors. The level of social contact is not always where we would want it. In terms of response it was excellent, unfortunately a caregiver that we thought was a good match ended up dumping my mother on the sidewalk due to insufficient care with a wheelchair. It has taken a while for her to recover.

    George G_1

    4

    September 26, 2018

    I am a current client of this provider

    It's given me some peace of mind to have someone there. They could interact with my loved one a little bit more rather than being so passive. They could better engage with my loved one because they'll just sit and read a book until they ask for something.

    Ralyn B

    4

    September 26, 2018

    I am a past client of this provider

    If they had had the time to do some of the things that they'd be able to do, it would've made my life easier. But it happened at a time when I was ready to move on out of my home. They do so much. They're well-trained people, easy to talk to, and they take their job very seriously. They are just really nice people to be with.

    Chuck M_1

    5

    September 25, 2018

    I am a current client of this provider

    They helped my wife get dressed and helped with the showers. They also helped her keep the house clean. They were really polite, knowledgeable, and very outstanding as well. That's about as good as you can get.

    Bob C

    5

    September 20, 2018

    I am a past client of this provider

    She came in once a week so I could go out and do things. Visiting Angels should match the caregivers with the patient better. That's all I wish.

    Lorraine C_1

    5

    September 20, 2018

    I am a past client of this provider

    They really connected with my husband. They took care of him, bathed him, listened to him, and even clothed him. Visiting Angels was amazing. They did everything, and they even some counseling. It was the best thing I ever did.

    Karen D_1

    4

    September 12, 2018

    I am a current client of this provider

    On one hand, I feel my mother is in good hands because someone is always there, but it has taken my time to evaluate caregivers and orient them to my liking. We have had a problem with a caregiver that was completely unsuitable for us, and had to be ejected from the phone. I received an unauthorized time for an hour that someone did not do. I do not want to deal with charges.

    Georgeann K

    5

    September 12, 2018

    I am a current client of this provider

    They have helped the most by helping my husband when I am not here. They are very attentive, caring, and helpful.

    Cheryl M_6

    5

    September 12, 2018

    I am a current client of this provider

    Visiting Angels sends me a person daily. They've been good so far. They send different people every day, but they're nice.

    Ann H

    5

    September 12, 2018

    I am a current client of this provider

    It is mentally a great relief to know my mother has care. They do what they are supposed to do. They show up on time and leave on time.

    Dee F

    5

    September 5, 2018

    I am a current client of this provider

    My mother wasn't able to bathe herself on her own an she didn't really want me to help her with that, so Visiting Angels was able to help us with that. I like that they came right away and that the case manger was very friendly and connected very well with my mother.

    D_1

    5

    September 5, 2018

    I am a current client of this provider

    She is doing what needs to be done. I think for us, it was very properly individualized to the personalities of my mom and the caregiver.

    Provider Response

    We try very hard to find a caregiver that your loved one will enjoy spending time with. I'm so glad it's a good fit!

    You c

    5

    September 5, 2018

    I am a current client of this provider

    They have someone there to check on her and to make sure she is okay. They are very friendly staff and they are very open and willing to help.

    Dennis M

    5

    August 28, 2018

    I am a current client of this provider

    I can go and do what I need to do and not feel rushed or concerned about anything. They're very thorough, communicative, and they do a good job.

    Tracy T_2

    5

    August 28, 2018

    I am a current client of this provider

    They take care of changing the bed for us and working with the trash. They also do light housekeeping. They also help with the groceries when needed. They are on time and know what they are doing. They are good workers as well.

    Harry F

    5

    August 22, 2018

    I am a current client of this provider

    We don't have them come very often because I do most of the care. They've been helpful when we needed them. They give me a break. For the most part, we've been happy with their caregivers.

    La D

    5

    August 22, 2018

    I am a past client of this provider

    It gave me a break. They did not send any one that lacked experience. They always covered shifts, even though the normal caregiver couldn't always make it. They were dependable.

    Lillian H

    5

    August 21, 2018

    I am a current client of this provider

    I was pretty stressed out before, but now things are working out better for my loved one. They not only work for us, they care for us a lot.

    Randal B

    4

    August 16, 2018

    I am a current client of this provider

    I get things done that would normally cause me problems to do. I've had some problems with them in the past. It's been better now, but I still have to work with them a little more before I would rate them higher.

    Charlene B

    5

    August 3, 2018

    I am a past client of this provider

    They entertained him and watched him. They seem to care. The caregiver we had was really good.

    Steven O

    4

    August 3, 2018

    I am a current client of this provider

    They only come once every two weeks so it's not too much of an impact and she lives in assisted living so she doesn't need it much. I'm not there when they do it so I don't know much about it, but my mother's happy so that's good.

    Troy J

    5

    August 3, 2018

    I am a current client of this provider

    I wouldn't be able to function without them. We just have a couple of caregivers that come in who are on time and very sweet. They take good care of him.

    Tracy

    5

    July 31, 2018

    I am a current client of this provider

    I've had one female and one male visit me from Visiting Angels. Each of the visits is four hours, and I found both of them really very good and very capable. They did what I wanted and needed to be done without hesitation, and one of them will be here again tomorrow and I'm looking forward to it. The lady changed the bed and did light dusting of the house since it hasn't been done in a while. The gentleman did some chores for me around the house and accompanied me as I drove to pick up a grocery order from Walmart. In addition to that, he moved some items that I could not myself in the condition I'm in, and helped me and my wife put away the groceries in the kitchen. The only thing that bothered me a little bit was that because of a prior commitment in scheduling or whatever it was, I didn't have the same person I had the first time. I'd like to have one stick with me so I don't have to instruct them on what they need to do every time, since most of those things are routine.

    Dorothy M

    5

    July 31, 2018

    I am a current client of this provider

    They have helped the most by assisting my spouse. I like the personality of the caregivers.

    James D_12

    5

    July 18, 2018

    I am a current client of this provider

    It has a huge impact because there are certain things my mother is unable to do, and the caregivers help her get those things done. I would tell a friend that it varies depending on who is actually doing the work. Some of them are good and some of them are bad.

    Dawn O

    5

    July 5, 2018

    I am a past client of this provider

    I had the extra set of eyes to be there for my mom and they were there to communicate with me. We were having a problem with the nursing home taking care of brushing her hair consistently. They were suppose to brush her hair and the caregiver told me that they were not doing that. I contacted the nursing home and we had that fixed. They have been a blessing. They visited regularly and they were able to be advocates for my mom. They were able to keep me updated. My mother loved Heidi.

    Tammy H_4

    5

    July 5, 2018

    I am a current client of this provider

    I do not have to worry about my mom's laundry being done and that she is going to be alone since I live out of state. My mom enjoys having someone come in and keep her company for a couple hours.

    Betty W

    4

    July 3, 2018

    I am a current client of this provider

    They should provide the caregivers with more training. They have been very helpful and cooperative. If I have any issues they take care of it right away.

    Nancy B

    5

    June 28, 2018

    I am a current client of this provider

    I've done this for years and when they leave I'm the caregiver so it helps me relax when they're here because they're so good. I think that the people they send are higher quality than those from other companies.

    Provider Response

    We are so glad that you can relax a bit Nancy. It's exhausting to be the primary caregiver 24/7, so I'm glad we can give you a little break. You have a strong team in there that are committed to providing great care. I'm so proud of them. Thank you to Cindy, Jessica and Barbara! They are some of our very best caregivers.

    Anne C

    5

    June 15, 2018

    I am a current client of this provider

    They are always present since we have 24 hour care. I like the consistency with the caregivers. We have had the same caregivers for three years.

    Provider Response

    Thank you Anne. It has been a privilege to provide care to your mom. I can't believe it has been 3 years! I am so thankful for the wonderful team of caregivers we have in place. They are entirely devoted to her care. They are dependable, skilled and compassionate. Thank you Hannah, Elisa, and Ashley!!! We are blessed to have such outstanding caregivers on our team.

    Bob M

    5

    June 8, 2018

    I am a current client of this provider

    They have given me a break and at the same time accomplished all of the necessary things. They have competent people.

    Doug H

    5

    June 8, 2018

    I am a past client of this provider

    The provider helped my loved one by being a companion for him when I couldn't be there. He was never left alone. They were there at our beck and call whenever we needed. They did everything they could. I couldn't have done this without the help of the caregiver.

    Provider Response

    Doug, It was a privilege to provide care to your father. He was such a kind man. Carrie and Tonya were two of his original caregivers and were with him for almost 2 years. They dropped everything to be able to be more available for him as his needs increased. We are fortunate to have such wonderful caregivers representing Visiting Angels.

    Kae R

    5

    June 4, 2018

    I am a current client of this provider

    They help by doing their job and being there and taking over. I work at the same time, so they take over the responsibility when I'm not around. I think that the caregivers are excellent and well-trained. I feel comfortable with them.

    Provider Response

    Thank you Kae. We are thankful to have a such a talented crew of caregivers who are devoted to your husband's care. We are glad that we can provide a break for you and provide you with some peace of mind. They want the very best for him and they step up to cover for each other if someone needs a day off. Thank you to this amazing group of caregivers! Brittany, Elsa, Inga, Thelma, Carol, Connie, Lydia, Grace, Joy and Pam.

    MIchael O

    5

    May 29, 2018

    I am a current client of this provider

    They brought me from a very low point to where I am now. I have improved dramatically as far as physical health is concerned. They have brought me back to normalcy. They are excellent and comprehensive. The caregivers are very responsible, and they attend to the smallest detail. They keep a set schedule down.

    Dorothy M_6

    5

    May 22, 2018

    I am a current client of this provider

    They are professional and care for her. They are consistent.

    Anonymous

    5

    May 18, 2018

    I am a current client of this provider

    Just being there for the client. They seem to be dependable.

    Aarti C

    4

    May 15, 2018

    I am a current client of this provider

    They help me to get some time to myself. I think they are fine as they are. The services are good, as well as the people who are administering the services.

    Anonymous

    5

    May 9, 2018

    I am a current client of this provider

    I don't need to be babysat, but I do appreciate the extra piece that the caregiver provides. They are very kind and knowledgeable, but they don't do anything that I need to have done. The people who come currently are very proactive to making sure that my needs are met. My caregiver is a person who is qualified very highly to do this work, and they work with me.

    Barbara C

    4

    May 9, 2018

    I am a current client of this provider

    Their services have been really good at making my life easier. I get the feeling that my caregiver really cares about me. I have no complaints.

    Anonymous

    5

    May 4, 2018

    I am a past client of this provider

    I think they're a good company, they have very caring caregivers. They gave me a break by letting me have a chance to recharge.

    Provider Response

    Thank you! We are so proud of our caregivers. We have been awarded the Leader in Excellence Award from Home Care Pulse for the past two years based on our caregivers strong work ethic, compassion, skills, professionalism and caring hearts. We show up, on time, to help in whatever manner we can to lighten the load on the family. Thank you for entrusting the care of your loved one to Visiting Angels!

    Anne A

    4

    April 25, 2018

    I am a current client of this provider

    They've been reliable, and the caregivers have been great. They've been good team players with the daytime staff and they've been very good with my parents. They're there at night and that gives my parents great peace of mind; it also gives me a great peace of mind as well.

    Jean C

    5

    April 16, 2018

    I am a current client of this provider

    They have good communication, quality procedures, and experienced and knowledgeable caregivers. We only have the services for a small amount of time each week, so the services don't have a large impact over all.

    Michael W

    4

    April 16, 2018

    I am a past client of this provider

    It gave me some time. All they did was sit and watch TV with her.

    Eric M

    4

    April 5, 2018

    I am a current client of this provider

    The girl is competent, experienced, and kind. The girl we started with became ill and missed an appointment. On Saturday, I called to cancel Monday, but then on Friday another girl came and we had no notice of who she was.

    Klaus S

    5

    April 3, 2018

    I am a current client of this provider

    They are reliable and on time and that is all that I need. They give me time to run and do errands so it help me out.

    Jean D

    5

    March 27, 2018

    I am a current client of this provider

    Our Visiting Angel does everything that we ask her to do. The caregiver changes our bed, vacuums, and polishes everything.

    Heather C

    5

    March 6, 2018

    I am a current client of this provider

    They respond quickly to areas of concern. They help my loved one be more social and prevent him from falling.

    Barb S_4

    5

    March 5, 2018

    I am a current client of this provider

    They take me places and keep me company. They help me do things and take me places. Taking me to my doctor appointments has been the most helpful.

    Diane

    5

    December 29, 2017

    I am a current client of this provider

    Visiting Angels has been here three times, and so far, I'm happy. They called me back immediately and gave prompt attention to my call and concerns. The caregivers are always on time and excellent. However, the cost is very prohibitive, so I can't use them as often as I'd like. They provide housekeeping, companionship, meals, and some personal care.

    Steve114791950

    5

    October 29, 2015

    I am a current client of this provider

    Visiting Angels care is really good, though it’s very expensive at $10,000 a month for 24/7 care. I think we’re going on our fourth month with Visiting Angels. We have two people that switch off every fourth day. My dad is very hard to manage.

    Caring112774950

    4

    September 13, 2015

    I am a friend or relative of a resident

    Visiting Angels is working out well. We are just a month into there, so it’s still developing, but so far, everything has worked out fine. In terms of scheduling, it has been fine. The caregivers' work attitude has been very good. They seemed very caring to my mother-in-law.

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    About Visiting Angels of Kitsap in Port Orchard, Washington

    Visiting Angels of Kitsap is a Senior Care provider in Port Orchard, Washington that offers residents Home Care services. Contact Visiting Angels of Kitsap for more details on services and rates.

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