Arosa Middle TN Nashville, TN

Judith S_17

They do a good job with billing. They have been nice and easy to talk to.

Anonymous_1708016134

They keep me alive, but sometimes the staffing is a problem. We're supposed to have someone around the clock and this evening no one is here. I think their management system is difficult to understand.

Melissa M_11

The caregivers have been excellent. It's easy to arrange care.

Janet N_9

She has only been with her once. She did some things with her that she needed the most because I cannot always be there. She wants to do it once a week from now on. They sent someone out to meet mom and ask her some questions to find out what her needs were. They answered our questions. They do things she needs help with.

DeEtta C

They help me maneuver a system that I had no idea how to maneuver. I like the girl that is representing them, and I like that she went out of her way to accommodate me when I was in the hospital.

Todd M_3

It has overall been a very positive experience. They are very open with us when it comes to the client's condition. I think the main positive thing is that the staff is very kind, understanding, and patient.

Jay H_5

I think they have done a good job of taking care of mom and keeping engaged. I like just that they are very responsive and communicate well when folks can't come.

Jim E_10

I am glad I have them, though I don't love having someone in my house all the time. They always try to make sure someone is here.

Jim B_25

They help Nancy with cooking and they supervise her. I like the caregivers.

Patricia D_37

They've helped the most by coming and checking on him and providing the care he needs. I like that they put their people first and explain everything and make sure their people are aware of what's going on.

Mary Katherine S

The caregiver is like a family member to us. I like the quality of help that we have.

Anonymous_1703759326

They show up on time and are quite good. There isn't anything that I don't like about them!

Jason R_5

They have taken a lot of the stress out of me when it comes to having to take care of my dad. I think their responsiveness.

David M_80

They help with general cleaning. I appreciate that they seem to care.

Donnie C_1

They've been really good to work with and very adaptive to our situation.

Self, M

It gives me peace of mind knowing that I have Rhonda. I don't have any local family, and it gives me comfort knowing that I have that care. I would recommend them because they have done a very good job for myself, and I trust them.

Tammy B_7

They have made my experience positive with honesty and good work ethics. I like the consistent, excellent service.

David M_78

Having someone there with my dad has been the most helpful. I like the quality of care has been very well.

Annie Faye B

They've helped the most by providing what I needed after getting out of rehab. They helped me with my confidence level and made sure that I was safe with what I was doing and they let me try to do it on my own. I like that they are very flexible and the caregivers are nice, professional and caring.

Patsy B_5

I have a bad back. They helped with reaching things. I'd like a clear understanding of how the services work.

Dr. J_5

They make her feel safe and accepted. Arosa provides quality care from well-trained caregivers.

Karl W_3

The impact on him is kind of low, despite them doing everything that they could do. They are doing great and I really appreciate it. He can be difficult to deal with. We are working on making this better. I like that everyone is professional and caring.

Anonymous_7663

They were compassionate and helpful. I liked the people they sent.

Julia S_8

My caregiver helped the most with laundry, changing bed linens, light cleaning, and some cooking. Those were areas that we were really needing help with. I liked that they were very customer-friendly and welcoming. They were easy to deal with and flexible.

Elizabeth H_23

She helps with laundry. I like that they are easy to communicate with, schedule, and the provider is lovely.

Joyce B_23

By just being here, I can do personal care, but they are there to help me do something that is hard for me. I like their promptness in replying to my inquiry and having someone who can be on duty immediately.

Judith C_14

Vicky does a lot of things for me. I have macular degeneration, so I don't see well and I have hearing aid problems. I have a lot of mechanical problems and shoulder problems. She helps me with a lot of things. She is my seeing-eye dog when we go to the grocery store. She helps me find things that I can't see anymore by myself. She helps me in so many ways. They have been very good to me and I absolutely love the caregiver I have now. She has been with me for about 3 years now and I just love her. I can't say enough good about her.

Bobby M_5

The caregivers are good and upbeat people. They are consistent with having people here.

Anonymous_7619

The caregiver does good and helps me. The caregiver is good and takes care of me, but is kind of spastic and she has back problems. I need someone to help me with my back.

Sam K_6

They are really always ready to help. They do the housework that I ask, I have no complaints. They've all been ambitious to do what needs to be done.

Margaret D_13

The way they introduced her to the caregiver was amazing. I like that they are very communicative, exude warmth and care, and listen to what their needs are.

Jan A_5

They are constantly checking in with me. I've had very good experiences.

Patricia K_19

At that time, they were great with communicating with third parties and taking the burden off of me. They were very efficient, especially during the transition from the hospital to the home.

Melissa _7

They listened to the qualifications. They were able to quickly get someone to help my mother.

Shari B_6

They encourage her to drink, and they make sure she eats her lunch. It is a great company to do business with.

Robbie L_1

They sent a lady who was qualified to do the job. They weren't able to satisfy the schedules we needed.

Janice "

They helped me because it was due to my own physical limitations that I needed help and it saved me a lot of pain. I only had a couple of days when someone came in to help me.

Kimberly W_3

They were there when they said they would be. They cook meals for her and remind her to take her medications. They are consistent and follow through with what they say they are going to do.

Linda S_67

Well, the nurse that comes to visit is excellent. They stay in touch very well. I think the quality of the nursing is excellent. My husband used to use them so now I use them.

Layne C

They needed to be more flexible. They took me wherever I needed to go. The caregiver was with me for 2 years and then left me. They were very flexible, and they took me to doctor's appointments. They played with me.

Sara C_5

My experience can be better if the caregivers provided personal care. I like Arosa because they are very professional.

Walter D_4

They came in and clean up the house as well as did laundry. I was impressed. They don't need to improve much.

Karen T_16

The agency has been very patient, and I have had to make multiple changes. I like this agency because of scheduling, and quality of people.

Rick B_12

We were looking for validation of our own internal observations, and that's what they did. I think they are thorough and professional.

Margie W_2

They were excellent. They did her shopping and prepared her meals. I liked that they had good communication.

Mary E_34

My mother needs them. They give us quality people.

Richard K_28

It was good. They were friendly, comforting, and provided her with support. I like that they are very timely. They got someone there quickly.

Jacque S_1

They're always there to help and lend a hand, mostly when he asks for it. They're very attentive to my parents' needs.

Joyce K_16

He is calmer after they leave and sometimes he has a problem talking to people but the caregivers do not get discouraged when he repeats himself over and over again. We really like Mark and Kim.

Julie P_17

The agency can have a larger number of caregivers. We have gaps between. I like the quality of the caregivers.

Teresa T_1

They are there with my mom to keep my mom safe. The staff has been dependable.

Melinda B_4

The online portal is very fast and it keeps me up to date. I have clients I take care of. They help me take care of the conservatorship. I like Arosa and I have recommended them to six people already. They are very compassionate.

Tina S_6

The level of care, and the concern for her well-being. They are compassionate and professional.

Debi M

They have been very supportive. They have really good caregivers.

Tamara K

The agency itself provides an extra layer of oversight for my dad. I like that Julie is very good.

Anita Y_1

They took the stress of what I was going through away. I needed another set of eyes and opinions and they provided that. I like their knowledge, very pleasant and easy to work with. One of the ladies attended a team meeting a few times and she was very knowledgeable and easy to communicate with.

Anonymous_7272

They assist with daily living to help the client stay at home. I like the caregivers, they seem to be a good match for the client.

Anonymous_6490

The level of initiative from caregiver was not good. They could improve on scheduling.

David R_31

They help my mother by getting organized and comfortable with day-to-day tasks. The care is well-tailored to the needs of the client.

Mark G_9

They are very dependable and highly caring. They are super professional and very thorough.

Carla W_3

My dad is paralyzed, so our caregiver helps with his everyday tasks. I feel like they are very professional. We get great communication from our care manager.

Treye J

It's only been a few weeks since we started, but we've seen good results so far. I always feel like I'm in the loop with them. They're very proactive.

Cindy L_8

They would come late and put us in a hard place because we made plans. They would change schedules last minute and said they wouldn't give services if we insisted on the time we signed up for.

William H_27

I know have free time in my day. They are very prompt and do everything that they say they'll do.

Myrna K_3

The experience has been positive because they do whatever we need. I like that our caregivers are good at computers.

MaryGlynn W

They helped with daily living and things around the house. I liked how efficient they were.

Judy F_9

Arosa made it possible for me to go to work. The caregivers came in and cooked for us. I liked Arosa because the caregivers were very capable of filling our needs.

Regina W_4

It allowed me to do things I needed to do. I like that the people were very nice.

Karl W_2

They were very helpful generally. They are caring, industrious, and knowledgeable.

Larry S_21

Our experience has been positive because the caregivers are very knowledgeable. I like Arosa because they are very on top of things.

Myrna K_2

The caregivers have been excellent. I am happy with the care ultimately.

David M_60

It freed me up to be able to do things away from home. We had a good quality person and that was very important.

Amanda M_4

They just have someone there, and it reduces some stress on my mom and I. They are easy to work with and very attentive to changes and additional needs.

Meg W_1

It gives me peace of mind. They are responsive to her. They are very personable, and they follow through.

Anonymous_6729

We called, and we got it every time we needed it. My mother really liked Charles.

Jason H_7

They help go to the store. I like that they are compassionate and nice.

Richard T_15

The client is mentally gone, but he lights up when he sees his caregiver. I would recommend them because they took care of my mother for five years, and now they are working for us again.

David M_55

We have a long way to go and there's not a clean cut situation. They have us pointed in the right direction, but we are not there yet. I like the caregiver they gave us.

Ellen H_19

With the condition my husband is in, I couldn't help him alone. They've worked with me well on scheduling. I like my caregivers.

Walter D_5

It relieves a lot of stress. I like that our caregiver is thorough and professional.

Chris A_3

It's exactly what they needed. They're easy to communicate with, they're responsive, and they're experienced.

Darlene K

It has helped him tremendously. They have trained him and helped with moving. I like that they are very professional at what they do and get good reporting from the company. We have to be very careful and follow state guidelines and they are willing to do that.

Steve P_7

They did a good job most of the time. Gray was pretty good though. She cared and actually paid attention to her. It was a little frustrating that the quality of caregivers varied.

Kim H_11

The caregivers were my wing men. They did anything I needed. I liked that they did everything they said they would do and more.

Jill S_11

They have her walking better, she's communicating and is enjoying her life even though she has dementia. They have been terrific, they have done a marvelous job.