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Home Instead - Nashville, TN

2803 B Foster Ave, Nashville, TN 37210

(800) 558-0653

Verified Partner

4.84

(40 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021

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Reviews of Home Instead - Nashville, TN in Nashville, Tennessee

4.84

(40 reviews)

    Top rated on Caring.com

    2020, 2021

    PhilB

    5

    December 10, 2020

    Other

    Home Instead has been great for my parents. Staff have been very helpful evening running errands. Always prompt and very courteous. They have been very responsive to our needs and great to work with. I would highly recommend them.

    NBS

    5

    October 24, 2020

    I am a current client of this provider

    They have been very attentive and responsive to our needs

    moodybluesgirl

    5

    September 25, 2020

    I am a current client of this provider

    Reliable, caring, strong communication; highly recommend

    Linda Still

    5

    September 8, 2020

    I am a current client of this provider

    Since we started using Home Instead early this year, my husband and I have benefitted greatly from their high-quality services. In addition to visiting our home and listening to our needs, I was made aware I could call anytime with questions or special needs and they have responded quickly. We are delighted with the young man, Musa, who works with Pat three days a week. Pat is receptive to and grateful for his help. While our care needs are for Pat, their service has freed me considerably. When Musa is here, I can run errands, exercise, visit with friends and come back refreshed. They have also worked with me to provide 24-hour care when I needed to leave town. I have a high level of trust and appreciation for the many ways they help us.

    Needy family

    5

    August 4, 2020

    I am a current client of this provider

    Home Instead has exceeded our expectations when we brought our 99 year old father home to live out his last days with us. He is total care keeping all of us busy. Hospice is part of the plan and they have helped the caregivers understand death and dying better. We have become close with the regular caregivers. One has cooked for us, another sang hymns to our father as she gave him a back rub. This is a very emotional time for us and we are pleased Home Instead has been here for us!

    Harding 2

    4

    July 27, 2020

    I am a current client of this provider

    I have been pleases with this company the employees are prompt kind respectful and shows compassion for the client The caregiver Maria goes above and beyond in caring for the client The office manager Kelsey is very helpful at last minute assistance for your love one Loraine will help work out schedules an getting assistance to your love one with very little notice even if she has to cover herself until a caregiver is available This is very helpful during a pandemic When you contact Kelsey at the last desperate minute even if it’s a weekend she is prompt in returning your call and assisting you Hopefully will be able to work with a company that will go out of their way to assist with your love one and their needs

    RKnauss

    5

    July 16, 2020

    I am a current client of this provider

    Home Instead is an absolutely 1st Class organization! The caregivers that have come to the house to work with my Mom have been very kind and helpful. They really care about working with Seniors and understand the nuances and challenges that go hand in hand in doing so. In addition, Kelsey, their Nashville Office Director of Client Care has been outstanding to work with as has the entire office staff. I am very thankful that we found Home Instead help with my Mom's needs and strongly recommend their services to anyone needing Senior Care Assistance!

    the next generation

    4

    June 17, 2020

    I am a current client of this provider

    Our caregiver Robert helps dad with morning routine he is the best at getting him in the shower and dressed for breakfast Robert is kind bright and a no nonsense guy. He is flexible and enjoyable to have around we are grateful to have him

    sarah Hausma

    5

    June 9, 2020

    I am a current client of this provider

    My family have been with Home Instead approximately 5 years. The caregiver we have had a d have now is the best. She is caring, loving and helps with all needs. She like family to us.

    lady blue

    5

    June 4, 2020

    I am a current client of this provider

    My current caregiver is a very special person. Everybody I have been matched with has been very nice.

    GRATEFUL and BLESSED

    5

    May 30, 2020

    I am a current client of this provider

    Our family is BLESSED that Kelsey listens to our family’s needs & concerns. She truly hears us! Thank you!

    PegPegPeg

    5

    May 26, 2020

    I am a current client of this provider

    I have been very pleased with the caregivers that I have worked with. Especially Darnesia and Artty. They both arrive on time, immediately wash their hands, wear a mask (my preference) and are ready to work. They both anticipate my needs with a smile; their kindness and caring shines through no matter how many times I wake them during the night to help me. We also have wonderful conversations and end up laughing a lot which is a huge boost for a home-bound person. It's like having family come visit and take care of you. Kelsey has been very helpful in addressing any concerns, needs and suggestions in a timely fashion. She handles everything with total professionalism and is very kind, thoughtful and sensitive to my situation. I couldn't be happier. No one wants to be in a situation where they need overnight care, but, if you do find yourself needing assistance I highly recommend Home Instead. You will not be disappointed.

    Sallen 3

    5

    May 15, 2020

    I am a current client of this provider

    I am a very satisfied customer of Home Instead Senior Care. My mother has received loving care from her caregivers. The office staff is always courteous and accommodating. Staff members are always punctual.Would definitely recommend this agency to anyone looking for companion care for loved ones.

    Trish E

    5

    May 14, 2020

    I am a current client of this provider

    My experience with Home Instead has been AWESOME! Especially Shawn! They take great care of my mother as well as assist me with some chores and picking up her meds at the pharmacy. Nothing is perfect but when I have had an issue, it was addressed immediately and for that I am very grateful.

    Jeff Bell

    5

    May 13, 2020

    I am a current client of this provider

    We have utilized the outstanding caregiving services of Home Instead for our mother for many years. The caregivers have been impressively reliable, consistent, caring, compassionate, competent and relational beyond words! The agency has been highly responsive to our requests. While our mother's functionality has diminished over time, Home Instead's standard of care has remains golden. Our mother, my sister and I feel deep gratitude and appreciation of our experience with Home Instead.

    Pat

    5

    April 16, 2020

    I am a current client of this provider

    My caregiver is kind and polite and energetic. She keep my energy up, too.

    a proud daughter

    5

    March 27, 2020

    I am a current client of this provider

    Home Instead provides compassionate care on all levels!

    Glenn Horowitz

    5

    March 19, 2020

    I am a current client of this provider

    My caregiver is like family. I am entirely satisfied. I can't put it any other way.

    Glenda McGrady

    5

    March 12, 2020

    I am a current client of this provider

    Home Instead Senior Care found a good match for me. I haven't had any problems with this company or with my CAREGiver. Instead, she is thoughtful and helpful.

    Giam

    5

    February 10, 2020

    I am a current client of this provider

    I find Home Instead nurse very and sensitive to my needs. I feel safe around them!

    West Meade

    4

    October 20, 2019

    I am a current client of this provider

    We have used this provider for five years to help with dementia care for my husband in our home and to provide respite for me (his wife and primary caregiver). Primary services provided include assisting with activities of daily living (dressing, standing, transferring, walking, feeding, toileting) and providing social stimulation. Other tasks include help with meal prep, laundry, and spending time with my husband outdoors when weather permits. The quality of service provided by home care aides assigned to us by this agency has varied over the years, but has significantly improved over the last six months. The main reasons for improvement have been: 1) Assignment of regular caregivers who come consistently on designated days of the week for at least one month. This fosters a trusting relationship that maximizes the client's residual abilities. 2) Assignment of home care aides with the physical capacity and experience to transfer and walk with individuals who are at extreme risk of falling. 3) Assignment of aides who focus primarily on the individual requiring care and do what they can to engage his attention and stimulate his interest in the world around him. Dementia care requires patience, a cheerful affect, and the recognition that the client remains a unique individual despite cognitive or other impairments. The agency has been very responsive to our requests. Some staff without their own transportation or conflicting family responsibilities have difficulty arriving on time. Most staff are congenial, interesting people who are sensitive to our needs and committed to doing the best job they can. We are grateful for their service.

    Jacqueline

    5

    October 14, 2019

    I am a current client of this provider

    What I like about Home Instead is kind of people they have working for them. I will always tell a friend Home Instead.

    Bobbie

    5

    October 14, 2019

    I am a current client of this provider

    Great company and my caregiver is a wonderful person. I am very happy with her. I am proud to be with your company.

    Clay

    5

    October 14, 2019

    I am a current client of this provider

    I like Home Instead for the kindness and good attitude.

    Gloria

    5

    October 11, 2019

    I am a current client of this provider

    They really do a good job with helping you. I’ve enjoyed having the help.

    William

    5

    October 10, 2019

    I am a current client of this provider

    Home Instead and the care providers that have been assigned to me as a client have been more than adequate and professional for my needs.

    Mary

    5

    October 9, 2019

    I am a current client of this provider

    Very good experience with Home Instead Senior Care.

    Cynthia A. L.

    5

    September 19, 2019

    I am a past client of this provider

    My Home Instead experience, along with Client Care Coordinator, Kelsey, were excellent! The initial phone contact, intake visit, and follow-up connections were all very professional, thorough, and friendly. They were able to provide wonderful care for my 60 year old brother with intellectual disabilities on short notice for weekday mornings in combination with family support for two weeks, so I could spend some time with my grown sons and get some respite. My brother enjoyed his caregiver, Diane. I felt confident in their dependable services and would definitely use them again.

    Tim H.

    4

    June 21, 2019

    I am a current client of this provider

    I have been a client for the last 3 years and am very pleased with the care and concern of my caregiver and the company. They are very attentive.

    Miss K.

    5

    April 29, 2019

    I am a current client of this provider

    I am a current client and I love Homestead. They are very professional, and respectful as well. I would reccomend them highly to everyone who needs their service. They work very hard in providing the service you may need. I pray they will continue.

    James E

    5

    January 22, 2019

    I am a current client of this provider

    I have been with Home Instead for a long time. It took a while to get the ladies that I have now. The are the best I have ever had. Biggest problem I have is with my Hoye lift. Seem that some are not trained in its use. I Have two ladies, Christine And Angileca Are on time and do all I need done.

    MochamanBob42

    5

    November 24, 2018

    I am a current client of this provider

    I received overnight care from from you which I found to be very helpful as I recover from surgery the caregiver was very responsive to my needs was very friendly and easy to talk to it and was on time and very helpful . n addition I had daytime service which I also found very efficient the representative from your company were extremely well qualified and again very responsive to my needs I look forward to working with them in the future. Your providers took the initiative to find things to help me as I recovered and treated me like I was family

    mama z

    5

    January 18, 2018

    I am a current client of this provider

    As i listen to my mothers conversation with her caregiver Alexis it is so animated and cute. Mind you i cant hear their words and mom has dementia they are enjoying each other. All the different caregivers have been wonderful. I thank you.

    Alan24

    5

    June 18, 2015

    I am a past client of this provider

    The caregiver from Home Instead Senior Care was exceptional, very sweet, and very responsible. I only had her here for about 3 or 4 hours, and if ever I would need someone again, I’m sure I would go back to the same company.

    Jeffrey6

    5

    May 16, 2015

    I am a current client of this provider

    We have Home Instead for three or four days a week for 4 or 5 hours per day or whatever we need. The caregiver is a very helpful, sweet, concerned lady. She does housekeeping, laundry, and cleans the kitchen and the bathroom. As far as taking care of mom, it’s good. They go out to the salon and get her hair done. Dependable companion and very prompt. If she is tied in traffic, she would give us a phone call.

    M Baird

    5

    March 12, 2013

    I am a current client of this provider

    We have had Home Instead care for our mother for several years. We have always been very pleased with the quality of care and services provided. Our caregiver always goes above and beyond to be certain Mom is well cared for and pleased. The staff members at Home Instead are prompt and courteous and always try to meet our needs. They try to match personality types, caregiver to the client. I would recommend Home Instead to anyone desiring in home care.

    Warnercom

    5

    February 27, 2013

    I am a past client of this provider

    Home Instead took care of me when I came home from surgery. They were always on time and helped me with my medication and did some light house work. The caregiver fixed me lunch each day and did some shopping for me. I hope I never need that kind of help again but, if I do, believe me I will call Home Instead. W. Rickard

    rosir

    5

    February 9, 2013

    I am a past client of this provider

    Home Instead provided round the clock care for my father for 16 months and our experience with this agency was excellent. My dealings with the administrative staff were always positive and constructive. Even as difficult situations arose I found everyone willing to work at coming up with ways to adjust to these challenges always focusing on my Dad's needs. As for the CareGivers I found them to be both professional and compassionate, often going beyond their normal duties (including helping with his meals and cleaning) in order to keep my father safe, comfortable and able to stay in his home. Over such a lengthy period I feel I had ample time and opportunity to see Home Instead deal with various situations and would not hesitate to recommend it to anyone in need of caring and quality home senior care.

    D.Gill

    5

    February 8, 2013

    I am a past client of this provider

    Choosing a service was overwhelming. I needed help with my mother living at home with me and I did not know where to turn. I was given several names of companies and after a couple weeks of research I first chose a cheaper company giving me exactly what I was paying for and I switched to Home Instead within a month. Home Instead did exactly what they agreed to do. I was so impressed with mom's caregiver. She always seemed to know what mom needed and tended to those needs as if she were her own mom. We used Home Instead for nine months and probably met 6 caregivers from Home Instead. They were all very attentive and I was comfortable with everyone that came to our house. I must also mention the attention staff gave to making sure I was aware of mom's well being. I am grateful for everything Home Instead did for me and for the loving care they gave my mom.

    yyoung

    3

    October 21, 2012

    I am a current client of this provider

    I have had this agency for some time. The care givers either don't want to work even at light house keeping or the agency tells them they don't have to do things that I consider light housekeeping. I just found out on Wednesday last week the caregivers do NOT have to clean bathtubs, sinks or commodes. I am disappointed in this agency. I thought that light house keeping included those chores as well as dusting, vacumming, mopping and occassionally going to the grocery with you..especially the ones of us that are disabled.

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    Services and Amenities of Home Instead - Nashville, TN in Nashville, Tennessee

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Nashville, TN in Nashville, Tennessee

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Nashville, TN

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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