Home Instead - Nashville, TN

Offers Home Care

40 Reviews
Call (800) 973-1841
Home Instead - Nashville, TN (800) 973-1841

Reviews of Home Instead - Nashville, TN

40 Reviews Write a review

Home Care Reviews for Home Instead - Nashville, TN

June 09, 2020

By sarah Hausma

I am a current client of this provider

My family have been with Home Instead approximately 5 years. The caregiver we have had a d have now is the best. She is caring, loving and helps with all needs. She like family to us.

June 04, 2020

By lady blue

I am a current client of this provider

My current caregiver is a very special person. Everybody I have been matched with has been very nice.

May 30, 2020


I am a current client of this provider

Our family is BLESSED that Kelsey listens to our family’s needs & concerns. She truly hears us! Thank you!

May 26, 2020

By PegPegPeg

I am a current client of this provider

I have been very pleased with the caregivers that I have worked with. Especially Darnesia and Artty. They both arrive on time, immediately wash their hands, wear a mask (my preference) and are ready to work. They both anticipate my needs with a smile; their kindness and caring shines through no matter how many times I wake them during the night to help me. We also have wonderful conversations and end up laughing a lot which is a huge boost for a home-bound person. It's like having family come visit and take care of you. Kelsey has been very helpful in addressing any concerns, needs and suggestions in a timely fashion. She handles everything with total professionalism and is very kind, thoughtful and sensitive to my situation. I couldn't be happier. No one wants to be in a situation where they need overnight care, but, if you do find yourself needing assistance I highly recommend Home Instead. You will not be disappointed.

May 14, 2020

By Sallen 3

I am a current client of this provider

I am a very satisfied customer of Home Instead Senior Care. My mother has received loving care from her caregivers. The office staff is always courteous and accommodating. Staff members are always punctual.Would definitely recommend this agency to anyone looking for companion care for loved ones.

May 14, 2020

By Trish E

I am a current client of this provider

My experience with Home Instead has been AWESOME! Especially Shawn! They take great care of my mother as well as assist me with some chores and picking up her meds at the pharmacy. Nothing is perfect but when I have had an issue, it was addressed immediately and for that I am very grateful.

May 13, 2020

By Jeff Bell

I am a current client of this provider

We have utilized the outstanding caregiving services of Home Instead for our mother for many years. The caregivers have been impressively reliable, consistent, caring, compassionate, competent and relational beyond words! The agency has been highly responsive to our requests. While our mother's functionality has diminished over time, Home Instead's standard of care has remains golden. Our mother, my sister and I feel deep gratitude and appreciation of our experience with Home Instead.

April 16, 2020

By Pat

I am a current client of this provider

My caregiver is kind and polite and energetic. She keep my energy up, too.

March 27, 2020

By a proud daughter

I am a current client of this provider

Home Instead provides compassionate care on all levels!

March 19, 2020

By Glenn Horowitz

I am a current client of this provider

My caregiver is like family. I am entirely satisfied. I can't put it any other way.

March 12, 2020

By Glenda McGrady

I am a current client of this provider

Home Instead Senior Care found a good match for me. I haven't had any problems with this company or with my CAREGiver. Instead, she is thoughtful and helpful.

February 10, 2020

By Giam

I am a current client of this provider

I find Home Instead nurse very and sensitive to my needs. I feel safe around them!

October 20, 2019

By West Meade

I am a current client of this provider

We have used this provider for five years to help with dementia care for my husband in our home and to provide respite for me (his wife and primary caregiver). Primary services provided include assisting with activities of daily living (dressing, standing, transferring, walking, feeding, toileting) and providing social stimulation. Other tasks include help with meal prep, laundry, and spending time with my husband outdoors when weather permits. The quality of service provided by home care aides assigned to us by this agency has varied over the years, but has significantly improved over the last six months. The main reasons for improvement have been: 1) Assignment of regular caregivers who come consistently on designated days of the week for at least one month. This fosters a trusting relationship that maximizes the client's residual abilities. 2) Assignment of home care aides with the physical capacity and experience to transfer and walk with individuals who are at extreme risk of falling. 3) Assignment of aides who focus primarily on the individual requiring care and do what they can to engage his attention and stimulate his interest in the world around him. Dementia care requires patience, a cheerful affect, and the recognition that the client remains a unique individual despite cognitive or other impairments. The agency has been very responsive to our requests. Some staff without their own transportation or conflicting family responsibilities have difficulty arriving on time. Most staff are congenial, interesting people who are sensitive to our needs and committed to doing the best job they can. We are grateful for their service.

October 14, 2019

By Jacqueline

I am a current client of this provider

What I like about Home Instead is kind of people they have working for them. I will always tell a friend Home Instead.

October 14, 2019

By Bobbie

I am a current client of this provider

Great company and my caregiver is a wonderful person. I am very happy with her. I am proud to be with your company.

October 14, 2019

By Clay

I am a current client of this provider

I like Home Instead for the kindness and good attitude.

October 11, 2019

By Gloria

I am a current client of this provider

They really do a good job with helping you. I’ve enjoyed having the help.

October 10, 2019

By William

I am a current client of this provider

Home Instead and the care providers that have been assigned to me as a client have been more than adequate and professional for my needs.

October 09, 2019

By Mary

I am a current client of this provider

Very good experience with Home Instead Senior Care.

September 19, 2019

By Cynthia A. L.

I am a past client of this provider

My Home Instead experience, along with Client Care Coordinator, Kelsey, were excellent! The initial phone contact, intake visit, and follow-up connections were all very professional, thorough, and friendly. They were able to provide wonderful care for my 60 year old brother with intellectual disabilities on short notice for weekday mornings in combination with family support for two weeks, so I could spend some time with my grown sons and get some respite. My brother enjoyed his caregiver, Diane. I felt confident in their dependable services and would definitely use them again.

June 20, 2019

By Tim H.

I am a current client of this provider

I have been a client for the last 3 years and am very pleased with the care and concern of my caregiver and the company. They are very attentive.

April 28, 2019

By Miss K.

I am a current client of this provider

I am a current client and I love Homestead. They are very professional, and respectful as well. I would reccomend them highly to everyone who needs their service. They work very hard in providing the service you may need. I pray they will continue.

January 22, 2019

By James E

I am a current client of this provider

I have been with Home Instead for a long time. It took a while to get the ladies that I have now. The are the best I have ever had. Biggest problem I have is with my Hoye lift. Seem that some are not trained in its use. I Have two ladies, Christine And Angileca Are on time and do all I need done.

November 24, 2018

By MochamanBob42

I am a current client of this provider

I received overnight care from from you which I found to be very helpful as I recover from surgery the caregiver was very responsive to my needs was very friendly and easy to talk to it and was on time and very helpful . n addition I had daytime service which I also found very efficient the representative from your company were extremely well qualified and again very responsive to my needs I look forward to working with them in the future. Your providers took the initiative to find things to help me as I recovered and treated me like I was family

January 18, 2018

By mama z

I am a current client of this provider

As i listen to my mothers conversation with her caregiver Alexis it is so animated and cute. Mind you i cant hear their words and mom has dementia they are enjoying each other. All the different caregivers have been wonderful. I thank you.

June 18, 2015

By Alan24

I am a past client of this provider

The caregiver from Home Instead Senior Care was exceptional, very sweet, and very responsible. I only had her here for about 3 or 4 hours, and if ever I would need someone again, I’m sure I would go back to the same company.

May 15, 2015

By Jeffrey6

I am a current client of this provider

We have Home Instead for three or four days a week for 4 or 5 hours per day or whatever we need. The caregiver is a very helpful, sweet, concerned lady. She does housekeeping, laundry, and cleans the kitchen and the bathroom. As far as taking care of mom, it’s good. They go out to the salon and get her hair done. Dependable companion and very prompt. If she is tied in traffic, she would give us a phone call.

March 11, 2013

By M Baird

I am a current client of this provider

We have had Home Instead care for our mother for several years. We have always been very pleased with the quality of care and services provided. Our caregiver always goes above and beyond to be certain Mom is well cared for and pleased. The staff members at Home Instead are prompt and courteous and always try to meet our needs. They try to match personality types, caregiver to the client. I would recommend Home Instead to anyone desiring in home care.

February 27, 2013

By Warnercom

I am a past client of this provider

Home Instead took care of me when I came home from surgery. They were always on time and helped me with my medication and did some light house work. The caregiver fixed me lunch each day and did some shopping for me. I hope I never need that kind of help again but, if I do, believe me I will call Home Instead. W. Rickard

February 09, 2013

By rosir

I am a past client of this provider

Home Instead provided round the clock care for my father for 16 months and our experience with this agency was excellent. My dealings with the administrative staff were always positive and constructive. Even as difficult situations arose I found everyone willing to work at coming up with ways to adjust to these challenges always focusing on my Dad's needs. As for the CareGivers I found them to be both professional and compassionate, often going beyond their normal duties (including helping with his meals and cleaning) in order to keep my father safe, comfortable and able to stay in his home. Over such a lengthy period I feel I had ample time and opportunity to see Home Instead deal with various situations and would not hesitate to recommend it to anyone in need of caring and quality home senior care.

February 07, 2013

By D.Gill

I am a past client of this provider

Choosing a service was overwhelming. I needed help with my mother living at home with me and I did not know where to turn. I was given several names of companies and after a couple weeks of research I first chose a cheaper company giving me exactly what I was paying for and I switched to Home Instead within a month. Home Instead did exactly what they agreed to do. I was so impressed with mom's caregiver. She always seemed to know what mom needed and tended to those needs as if she were her own mom. We used Home Instead for nine months and probably met 6 caregivers from Home Instead. They were all very attentive and I was comfortable with everyone that came to our house. I must also mention the attention staff gave to making sure I was aware of mom's well being. I am grateful for everything Home Instead did for me and for the loving care they gave my mom.

October 21, 2012

By yyoung

I am a current client of this provider

I have had this agency for some time. The care givers either don't want to work even at light house keeping or the agency tells them they don't have to do things that I consider light housekeeping. I just found out on Wednesday last week the caregivers do NOT have to clean bathtubs, sinks or commodes. I am disappointed in this agency. I thought that light house keeping included those chores as well as dusting, vacumming, mopping and occassionally going to the grocery with you..especially the ones of us that are disabled.
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About Home Instead - Nashville, TN

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Nashville, TN

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Nashville, TN

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