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Visiting Angels - East Stroudsburg, PA East Stroudsburg, PA

2275 Milford Rd, East Stroudsburg, PA 18301

(800) 558-0653 (Call a Family Advisor)

4.63

(46 reviews)

Offers Home Care

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Reviews of Visiting Angels - East Stroudsburg, PA in East Stroudsburg, Pennsylvania

4.63

(46 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Jean B_26

    5

    February 29, 2024

    I am a current client of this provider

    They are present and help him do things he can't do for himself and I can't do. They are thorough and they're helpful.

    Provider Response

    Jean, Thank you for your feedback about how Visiting Angels in East Stroudsburg is helping you within your home. We pride ourselves on the care and services we offer to help Seniors remain in their own home. Mission accomplished here. Thank you for your insight.

    Paul S_35

    5

    February 28, 2024

    I am a current client of this provider

    They've helped the most by holding his hand and keep him clams and he likes everyone they have sent. I like that they always pick up the phone.

    Provider Response

    Paul, Our Caregivers are wonderful in providing companionship as well as making sure your loved one feels safe and calm throughout the day. We are pleased to hear that our Caregiver is making sure you can get a hold of your Family when they are at their home. Thank you for this wonderful feedback.

    Erika M_2

    5

    February 20, 2024

    I am a current client of this provider

    The caregivers have helped the most by providing company and just being there. I like their people that they send. They're very nice.

    Anonymous_1707905435

    3

    February 14, 2024

    I am a current client of this provider

    When there is someone here, they are good. There has been more than one caregiver quit and not give any notice. It would be nice if we had a little bit of notice if things aren't going well with them. I think they could communicate better with clients.

    Provider Response

    Thank you for your honest feedback. We apologize for any inconvenience caused by changes in our caregiver team. We strive to provide excellent communication and will work to improve in this area. Please don't hesitate to reach out if you have any concerns in the future. We value your buinsess.

    Terri K_3

    5

    February 14, 2024

    I am a current client of this provider

    They take care of me and my dog, which makes my life easier. I am very happy with my caregivers.

    Sundra R

    5

    February 8, 2024

    I am a current client of this provider

    It has helped quite a bit. My caregiver has had a positive impact because she helps me do all kinds of things that I can't do. She does more than I ask her to do. I like that the lady I have is very professional and very good. She is organized and she knows how to do things. I have already recommended the agency to another family to use them.

    Nancy S_63

    5

    February 8, 2024

    I am a current client of this provider

    They are there for me if I need anything. He is very responsive. They are more caring, and they get back to me right away.

    Maureen B_8

    5

    January 31, 2024

    I am a current client of this provider

    They are taking care of my dad. They take him to doctor's appointments, make sure he is getting fed, and stimulate him emotionally and mentally. They are a second help of hands. They communicate well and make sure that the patient is taken care of and has coverage. They make sure that the caregiver and patient are suited well for each other.

    Provider Response

    Glad to hear that we can help out with your Dad and yes Visiting Angels is that second pair of helping hands. We see that you are utilizing multiple services like our transportation to appointment, meal preparation and companion Care. We do our BEST to pair our Caregivers with the Care Recipient so it feels like an extension of their own Family helping out. Thank you for your kind words.

    Steve K_10

    5

    January 30, 2024

    I am a current client of this provider

    Our time periods work out well with each other. They are good with my dad. They take care of him, bathe him, dress him, and change the bed.

    Provider Response

    Thank you for your insight! We are pleased to hear that our Angel wake up and Angel tick in ware working out for your Dad. It is important to be able to rely on support to get prepared for the day and ready for bed. That is peace of mind.

    Lisa Marie C

    5

    January 29, 2024

    I am a current client of this provider

    They have helped the most with my wife getting her showers. I like that they work with me and reschedule.

    Provider Response

    We are glad that we can be of service to help both you and your wife stay safely in your home. Visiting Angles of East Stroudsburg offers flexibly hours to meet our Clients needs first. Thank you for trusting Visiting Angels for your in home care.

    Anonymous_1706263848

    4

    January 26, 2024

    I am a current client of this provider

    I needed someone mainly because of shopping, doctor's appointments, and running errands. I have no idea if Linda is unreliable or if it was a scheduling issue. So far, she is the best and knows what she's doing. I need my bills on time because it would be a big help to balance my checkbook. I'm not sure when the money will be taken out. I was told 2 weeks. I don't get the bills. I'm assuming they're taking out the money. I've only received one bill and I really would want to know how I'm billed so I don't overdraft my checkbook. My caregiver I liked didn't come and no one told me anything. I'd like to have the continuity of one person who knows what they're doing.

    Provider Response

    This is good feedback and appreciate the time you invested to share this with us.

    Eva M_6

    5

    January 24, 2024

    I am a past client of this provider

    They give me peace of mind and allow me to leave the house. We appreciate the easy scheduling.

    Provider Response

    Eva, We truly appreciate your insight and comments. It warms our heart that we can provide you peace of mind and help allow you to leave your house with our support. As you appreciate the easy scheduling we appreciate allowing us to be part of your family.

    Molly T_3

    5

    January 24, 2024

    I am a current client of this provider

    The services have been good and a relief for the family. I liked the orientation process, it was really good.

    Provider Response

    HI Molly, We are delighted to see that you are happy with our Services for your Family and that we have been able to provide additional support to provide you with some relief. We are grateful to be of service to you and your loved ones.

    Karen M_49

    5

    January 22, 2024

    I am a current client of this provider

    My caregiver has been a great help to me. I would recommend them because I have a person that has been working with me for a while now, and she is my advocate.

    Calvin D_2

    5

    January 19, 2024

    I am a current client of this provider

    The caregivers help us with making the beds. I like that they're able to provide me with the assistance that I need.

    Frank P_15

    5

    January 11, 2024

    I am a current client of this provider

    My wife has dementia and when Paulette comes in, she says good morning to Donna and tells her the weather. When she hears her come in, her eyes light up. We have two providers now who are excellent and that we really like now.

    Eileen Y

    5

    January 11, 2024

    I am a current client of this provider

    I like that my coordinator managed to follow a routine for my father-in-law. I like the fact that they call me if someone is late or not going to show up.

    Sharon M_25

    5

    January 9, 2024

    I am a past client of this provider

    I was able to be trained on how to provide better care for him. I was giving the care through Visiting Angels.

    Provider Response

    Sharon, Thank you for your feedback! Training is important to be sure we can assist Seniors in the right manner. We are happy that you were able to provide in home care with Visiting Angels.

    Cindy W_16

    5

    December 28, 2023

    I am a current client of this provider

    The caregivers are well trained, and I believe they have a good care plan. They come in and they already know what to do. They are very reliable and they have very good caregivers.

    Adam L

    5

    December 27, 2023

    I am a current client of this provider

    It is just the day-to-day stuff that they do with my wife like showering her, entertaining her, and feeding her. The people that are provided now are constant.

    Doritha P

    5

    December 15, 2023

    I am a current client of this provider

    The agency has always provided coverage. I like that they're always on time.

    Ed C_2

    3

    December 12, 2023

    I am a current client of this provider

    They come in, and unless we are very specific about what we do, they'll just sit there and talk and won't do much as to helping around the house. My wife is hesitant to ask for their help and resents them because she has Alzheimer's. I have to have more understanding of what the training is like. The caregivers are very nice, but they are very hesitant to take the lead for their duties. We've tried a list, but they don't follow up on it.

    Joyce W_16

    5

    December 12, 2023

    I am a current client of this provider

    They make the experience positive because recently, the most important thing is they fixed the phone system, so it would be time to make the phone call to clock in, and now it comes through on my texts that tell you if I forgot to clock in or out. That's made a big difference. I would recommend them because we just like working with them. They are really easy to work with, detailed, and organized.

    Giovanni B_1

    5

    December 8, 2023

    I am a current client of this provider

    I struggle with day to day activities, I am a disabled veteran. Having the services achieved this. Visiting Angels is an excellent choice if they want to be like family, other agencies only see dollar signs.

    Louise K_4

    4

    November 27, 2023

    I am a current client of this provider

    The provider has helped us the most with her care and they give us free time to get away. I like this agency because they have friendly caregivers, and they do a good job.

    Michelle R_11

    5

    November 27, 2023

    I am a current client of this provider

    The caregivers have helped the most by just allowing the client to be more independent than she was before. I like how they communicate.

    Jim B_30

    5

    November 22, 2023

    I am a current client of this provider

    They have provided good communication and are very flexible. The communications are good and the people they have are excellent.

    Ed D_7

    5

    November 17, 2023

    I am a past client of this provider

    If there was an issue or anything they would always contact us and give us an update on how dad's day was. We had great service from these folks, and they dealt with dad on a personable basis, and they were always there.

    Suzette M_1

    5

    November 17, 2023

    I am a current client of this provider

    The caregivers play a critical part of our home life here. We consider them like an extended member of our family. The caregivers help with medications. I like the care and compassion that we see in their work all the time. They really go above and beyond.

    Tara L

    3

    November 15, 2023

    I am a current client of this provider

    I am basically bed bound and I need help with somebody to cook for me. I have seizures from a head injury and I need help getting back and forth to the bathroom. As far as, my caregiver, I am extremely happy with my caregiver. They could pay the people better instead of the absolute minimum. Visiting Angels pays her 9. At one point, they were taking money out of her check.

    Gloria R_7

    4

    November 10, 2023

    I am a current client of this provider

    They keep her up more and make life more entertaining for her. I haven't gotten a steady person.

    JTA_1

    5

    October 27, 2023

    I am a current client of this provider

    It made it much easier, and it allows my parents to stay in their home. I like that they seem to care and they communicate well.

    Liz & Larry O

    4

    October 25, 2023

    I am a current client of this provider

    They cook the meals for us. They are here on time and when they were supposed to be here.

    Joseph B_30

    4

    October 23, 2023

    I am a current client of this provider

    I would like to have one single person come in, instead of multiple people. They have a policy where you have no direct contact with the caregiver, I think that is not right because if the person has a problem we cannot contact them but through the agency. You should be able to be in direct contact with the caregiver if it is after hours or during winter time with severe weather where you cannot get the message to them.

    Robin P_4

    5

    October 19, 2023

    I am a current client of this provider

    They have great communication with the caregivers and the family. They are able to coordinate well. I would recommend them because I like the way they communicate. They train their workers well.

    Roxanne D_1

    5

    October 17, 2023

    I am a current client of this provider

    My father is more comfortable knowing someone is there with him. Visiting Angels has quality, well-trained caregivers who are dependable.

    Leo B_2

    3

    October 17, 2023

    I am a current client of this provider

    It's been very hectic with me getting things to line up, but I'm speaking with a manager to get it straightened out. The staffing calls out all the time. My schedule is a little crazy, but they just call off, and I'm stuck without anyone.

    Jeanette B_4

    5

    September 13, 2023

    I am a current client of this provider

    The caregiver I have is very helpful. They do a really good job for me.

    Pat G_20

    5

    August 31, 2023

    I am a current client of this provider

    She does everything that I am not capable of doing any longer. The aide that I had is very good at what she does.

    Paul M_37

    5

    August 30, 2023

    I am a current client of this provider

    They have helped him by being there for him and helping him through things. I'm not really sure what they could improve on at this time. They are taking good care of my dad which I appreciate.

    Kevin M_24

    2

    August 25, 2023

    I am a current client of this provider

    The girl that is coming never shows up, and that is an emotional roller coaster. They could give better service.

    Sandra H_23

    5

    August 25, 2023

    I am a current client of this provider

    They helped me organize my garage. I have already recommended them. The caregiver is efficient.

    Anonymous_7584

    4

    August 18, 2023

    I am a past client of this provider

    The services helped the most with their personal care and with companionship. My mother said she always had to give directions on what to do and she wished that they would have known what to do without being told.

    Victor G_3

    5

    August 14, 2023

    I am a current client of this provider

    He's not driving anymore, and he really just needs meal care and to get out of the house a little bit for walks and companionship, and they're really helping with that. Also, I'm his only relative in the area, and it's a benefit for me to know that he's being fed and taken care of. I would recommend Visiting Angels to others because it was easy and fast to get him started.

    Jim R_17

    5

    August 9, 2023

    I am a current client of this provider

    I have so far had a good experience. I like Visiting Angels because they are very particular about their caregivers.

    Edwin B_1

    5

    August 9, 2023

    I am a current client of this provider

    I was pleased with their companionship. The agency is very good, they always call me if the girl is going to be late. They are efficient.

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    About Visiting Angels - East Stroudsburg, PA in East Stroudsburg, Pennsylvania

    Visiting Angels - East Stroudsburg, PA is a Senior Care provider in East Stroudsburg, Pennsylvania that offers residents Home Care services. Contact Visiting Angels - East Stroudsburg, PA for more details on services and rates.

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