Visiting Angels - East Stroudsburg, PA East Stroudsburg, PA

Anonymous_1731327541

She needs the help and I appreciate someone being there. The caregivers could be better prepared when they come to our house. I have to tell them what to do every time or they would forget things.

Liz & Larry O

I feel really good. I know they're being taken good care of while I'm not there. The quality of care has been really good for my parents.

Rhonda K_1

It's less stress now that we have somebody around the clock, we're able to do a lot more. She got her independence and she can come and go as she wants. I like the fact that they keep me in the loop when there are issues. I also like the ladies assigned to my mom, they've been friendly and go above and beyond.

Anonymous_1729585996

They help with meals. I like the thorough follow through and services they provide.

Patty M_13

I live 6 hours away, so the service is a huge impact on my mother's life. This is the second time using the company, we used it for my father.

Provider Response

Alla K

The agency always answers questions and let me have a flexible schedule.

Irene W_8

I don't think I could do what I want to do without their services. They are crucial. The scheduling could improve.

Toni V_2

They are always there. The company is always there and lets us know of any changes.

Anonymous_1707905435

The provider has helped the most by keeping them clean and happy. I am happy with the service, they get back to me and fix problems and Donna is a good caregiver.

Anonymous_1728378411

I liked that the caregiver that I had gave him a bed bath every day and looked after him so I could do what I needed to do. I think they could have scheduled other people.

Paul V_8

They help us with the billing each month so I don't have to worry about it. I like the caregiver they have sent.

Barbara M_82

She wouldn't be able to live on her own without the care. I would recommend commitment to making sure that their employees are well-trained. The care plans are always kept up to date.

Provider Response

Michael K_27

They have been taking care of my mother to make my experience positive. I would recommend them because they are local.

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Barbara R_61

The service suits my needs. I like the service and the people I have met.

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Shermaine P

The young lady who supervises understands that my mom has dementia. I found their staff to be friendly and high standards.

Eugene "Art" R

They always come through for me, and without these services, I could not live alone. I recommend them because they always help me with anything that I ask for.

Provider Response

Bonnie L_4

I know someone is there with my husband when I am away. They are very accommodating.

Lynda P_8

I like that they have matched the provider well with my mom. I like that they are responsive.

Maureen O_4

I like knowing that my dad is well-taken-care of and is being looked after. I like the quality of care that is being provided.

Terri K_3

They help me socialize. They could have more employees.

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Maureen B_8

The caregivers are excellent. I have peace of mind, I know he is well taken care of. They are basically keeping him going. They respond quickly to any inquires.

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Anonymous_1721896146

There should be more stimulus and interaction. They have been very consistent.

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Anonymous_1721723751

The agency provides caregivers who want to spend time with her. The agency could be more consistent.

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Karen P_23

It's helped a lot and freed me up considerably to take care of other things. Because of the scheduling, I seem to have three girls who are interchangeable, and every once in a while they'll take a vacation and send someone new. They would call me in the beginning to let me know someone new was coming, and last time they didn't. I don't always know who the fill-in is going to be and if it's going to be someone new, I want to be there.

Provider Response

Donna G_24

They are very nurturing with my mother and have taken the time to get to know her. They were very flexible and listen to what my mother's needs were and tried to come up with a plan on how to best help her.

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Cindy W_16

He needs help with all daily living activities. They were very professional and personable.

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Adam L

They help her walk. They show up on time.

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Jim B_30

They should be more consistent with the caregivers, they were unreliable. I want more flexibility with times, it became very difficult, especially with doctor cancellations.

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Beverly B_21

His caregiver has helped because she is a great caretaker by knowing what to do, I have the ability to rest and get things I need to do with her here done. One thing I liked about the agency was that they are thorough.

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Maria B_22

It's a great help since I don't live close to them. My parent is very happy with them.

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Giovanni B_1

Most definitely it has. The caregiver helps me meet the goals that I set for myself. They help me walk and move. I would recommend them they are friendly and the prcoess in easy. I am VA disabled vetern.

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Anonymous_1716975078

She watches my mom sleep. They always show up on time.

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Joseph B_30

The agency has someone there to be with her so that I can step out, and I do not need to worry about my father. It depends on the caregiver if I would recommend it.

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Isaak L

They have given me good service and I like them a lot. I like what they have provided me.

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Thomas S_38

The caregivers did not know how to cook. They never came and stayed the hours they were supposed to, or would just not show up. They hire people who don't have any education.

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Rikki B

They are here when I need them. They are reliable, and they usually meet my needs.

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JTA_1

They help with shopping. They have been very helpful.

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Melissa M_13

They explained the terms of use. I liked that they were very clear about what was provided.

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Patty S_11

My mother socializes more, and she seems happier. It seems like the services are working, and it is good that the service is convenient. We like the person who was hired for my mother, and she is very patient with my mother.

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Roxanne D_1

It allows me to have a good peace of mind. I like the quality of the aides that they have sent us.

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Mary S_91

They've helped me with any way I need. They're extremely helpful. I like the way they are willing to help me with anything I need.

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Edward G_10

They do all mobility for him. I love our caretaker. He is a cool guy.

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Charles U

They seem very caring. The caregiver is very good, prompt and understanding.

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Anonymous_1710148597

They provide companionship. The caregiver knows what she is doing.

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Jean B_26

They are present and help him do things he can't do for himself and I can't do. They are thorough and they're helpful.

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Paul S_35

They've helped the most by holding his hand and keep him clams and he likes everyone they have sent. I like that they always pick up the phone.

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Erika M_2

The caregivers have helped the most by providing company and just being there. I like their people that they send. They're very nice.

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Sundra R

It has helped quite a bit. My caregiver has had a positive impact because she helps me do all kinds of things that I can't do. She does more than I ask her to do. I like that the lady I have is very professional and very good. She is organized and she knows how to do things. I have already recommended the agency to another family to use them.

Nancy S_63

They are there for me if I need anything. He is very responsive. They are more caring, and they get back to me right away.

Steve K_10

Our time periods work out well with each other. They are good with my dad. They take care of him, bathe him, dress him, and change the bed.

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Lisa Marie C

They have helped the most with my wife getting her showers. I like that they work with me and reschedule.

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Anonymous_1706263848

I needed someone mainly because of shopping, doctor's appointments, and running errands. I have no idea if Linda is unreliable or if it was a scheduling issue. So far, she is the best and knows what she's doing. I need my bills on time because it would be a big help to balance my checkbook. I'm not sure when the money will be taken out. I was told 2 weeks. I don't get the bills. I'm assuming they're taking out the money. I've only received one bill and I really would want to know how I'm billed so I don't overdraft my checkbook. My caregiver I liked didn't come and no one told me anything. I'd like to have the continuity of one person who knows what they're doing.

Provider Response

Molly T_3

The services have been good and a relief for the family. I liked the orientation process, it was really good.

Provider Response

Karen M_49

My caregiver has been a great help to me. I would recommend them because I have a person that has been working with me for a while now, and she is my advocate.

Calvin D_2

The caregivers help us with making the beds. I like that they're able to provide me with the assistance that I need.

Frank P_15

My wife has dementia and when Paulette comes in, she says good morning to Donna and tells her the weather. When she hears her come in, her eyes light up. We have two providers now who are excellent and that we really like now.

Eileen Y

I like that my coordinator managed to follow a routine for my father-in-law. I like the fact that they call me if someone is late or not going to show up.

Sharon M_25

I was able to be trained on how to provide better care for him. I was giving the care through Visiting Angels.

Provider Response

Doritha P

The agency has always provided coverage. I like that they're always on time.

Ed C_2

They come in, and unless we are very specific about what we do, they'll just sit there and talk and won't do much as to helping around the house. My wife is hesitant to ask for their help and resents them because she has Alzheimer's. I have to have more understanding of what the training is like. The caregivers are very nice, but they are very hesitant to take the lead for their duties. We've tried a list, but they don't follow up on it.

Joyce W_16

They make the experience positive because recently, the most important thing is they fixed the phone system, so it would be time to make the phone call to clock in, and now it comes through on my texts that tell you if I forgot to clock in or out. That's made a big difference. I would recommend them because we just like working with them. They are really easy to work with, detailed, and organized.

Louise K_4

The provider has helped us the most with her care and they give us free time to get away. I like this agency because they have friendly caregivers, and they do a good job.

Michelle R_11

The caregivers have helped the most by just allowing the client to be more independent than she was before. I like how they communicate.

Ed D_7

If there was an issue or anything they would always contact us and give us an update on how dad's day was. We had great service from these folks, and they dealt with dad on a personable basis, and they were always there.

Tara L

I am basically bed bound and I need help with somebody to cook for me. I have seizures from a head injury and I need help getting back and forth to the bathroom. As far as, my caregiver, I am extremely happy with my caregiver. They could pay the people better instead of the absolute minimum. Visiting Angels pays her 9. At one point, they were taking money out of her check.

Gloria R_7

They keep her up more and make life more entertaining for her. I haven't gotten a steady person.

Leo B_2

It's been very hectic with me getting things to line up, but I'm speaking with a manager to get it straightened out. The staffing calls out all the time. My schedule is a little crazy, but they just call off, and I'm stuck without anyone.

Jeanette B_4

The caregiver I have is very helpful. They do a really good job for me.

Pat G_20

She does everything that I am not capable of doing any longer. The aide that I had is very good at what she does.

Paul M_37

They have helped him by being there for him and helping him through things. I'm not really sure what they could improve on at this time. They are taking good care of my dad which I appreciate.

Kevin M_24

The girl that is coming never shows up, and that is an emotional roller coaster. They could give better service.

Sandra H_23

They helped me organize my garage. I have already recommended them. The caregiver is efficient.

Anonymous_7584

The services helped the most with their personal care and with companionship. My mother said she always had to give directions on what to do and she wished that they would have known what to do without being told.

Victor G_3

He's not driving anymore, and he really just needs meal care and to get out of the house a little bit for walks and companionship, and they're really helping with that. Also, I'm his only relative in the area, and it's a benefit for me to know that he's being fed and taken care of. I would recommend Visiting Angels to others because it was easy and fast to get him started.

Jim R_17

I have so far had a good experience. I like Visiting Angels because they are very particular about their caregivers.

Edwin B_1

I was pleased with their companionship. The agency is very good, they always call me if the girl is going to be late. They are efficient.