Home Instead - Washington, NJ

Offers Home Care

80 Reviews
Call (866) 936-1978
Home Instead - Washington, NJ (866) 936-1978

Reviews of Home Instead - Washington, NJ

80 Reviews Write a review

Home Care Reviews for Home Instead - Washington, NJ

October 28, 2020

By Family Member

I am a current client of this provider

Keeps in touch with family. Local and involved in the community. We are getting through COVID-19 safely at home. Provide additional coverage when requested.

May 20, 2020

By Shope

I am a past client of this provider

The caregivers from Home Instead were very caring and pro-active with the various services that they provided. The professional follow-up by the Nurses on staff was prompt and insightful. The staff members developed a good relationship with my Mother and she became very comfortable with their help and companionship. Our family was very pleased with the various services provided !

March 06, 2020

By joycebw

I am a past client of this provider

The care my sister received was very good and she was very happy with the caregivers. When my sister died her body wasn’t even cold and I received a phone call informing me that I would be charged for the day. Their timing was totally disrespectful. As there were fewfunds left in my sister’s estate I was not able to pay the final bill in full. I then received another very rude and obnoxious phone call demanding their money. She left me in tears.

Provider Response

We are sorry about your feelings regarding your last experience with our team and apologize for any unfortunate miscommunication. We are gratified to hear you were otherwise satisfied with our services for over a year and hope we were able to bring your sister comfort. I would be glad to discuss the matter, so feel free to reach out any time. All the best - Tracy L. Fazzolari, Owner

February 10, 2020

By Douglas

I am a current client of this provider

Great service from caregivers sent to our home for my mother.

February 06, 2020

By Edythe

I am a current client of this provider

Kristen and Rachel in each her own ways are caring, thoughtful and efficient. Pleasure to be with.

October 14, 2019

By Charles

I am a past client of this provider

Just great people, caring for my wife in the final years of Alzheimer's. My family is grateful to Tracy and her staff. Thank you and God bless!

July 08, 2019

By Edith

I am a current client of this provider

Melissa, the home health aide, she is a dream! What more can I say.

June 20, 2019

By Marjorie

I am a current client of this provider

Jim is always happy to see Dave and David! A1.

June 18, 2019

By K. Cannon

I am a current client of this provider

Best decision I ever made to get Home Instead services for my dad and now my mom.

March 07, 2019

By Kathy

I am a current client of this provider

Joe is providing excellent care for my father. He is so smart and kind with my dad. I have no worries anymore.

January 04, 2019

By M G K

I am a current client of this provider

Home Instead has provided quality care givers to my Father 6 days a week. He is very happy with the folks that provide that care. Thank you Home Instead.

December 19, 2018

By Luckye

I am a current client of this provider

My mother has a HomeInstead employee come to her assisted living apartment once a week as a companion. They do lunch, do a little light shopping. It gets my mom out of the house and Mom has a friend in Sue, who is very patient with her. Recently Sue helped Mom put her Christmas decorations out in her apartment. HomeInstead's services also provide a break and peace of mind for me.

December 02, 2018

By Susan

I am a past client of this provider

All the aides were very professional, competent, and compassionate.

November 28, 2018

By Claude

I am a current client of this provider

This is the second time I have used Home Instead. I could not be more pleased with your services. Home Instead personnel are professional, caring, and friendly. No problem has been too big or too small. Caregivers are capable, compassionate, and concerned for client’s welfare. Exceedingly pleased overall.

November 27, 2018

By Joan

I am a current client of this provider

Mom's CAREgivers, Sheryl and Debra, are very caring, thoughtful, and dedicated to Mary. She looks forward to their visit.

October 28, 2018

By JRobaey

I am a current client of this provider

The entire staff has been fantastic from the owner who is compassionate and understanding to the companions working with our family member who are patient and kind.

October 26, 2018

By Mary

I am a current client of this provider

Mary looks forward to her caregivers, Sheryl and Debra's visit and care.

October 23, 2018

By Josephine

I am a current client of this provider

Great loving care, dependable, kind, and professional.

July 31, 2018

By Randi

I am a current client of this provider

Cannot say enough how wonderful the entire staff has been!

July 20, 2018

By Eric

I am a current client of this provider

Very communicative, always letting me know how it's going. Super friendly staff!

May 10, 2018

By Patricia

I am a current client of this provider

Serenity is great! Easy to communicate and excellent company.

April 18, 2018

By James

I am a current client of this provider

Chaz and Glen are as much valued part of my family. Both have a "see something, do something" approach to solve and resolve problems. I rely on their experience and proven capabilities with great confidence!

February 23, 2018

By Carol

I am a current client of this provider

Fabulous caregivers! They go above and beyond. Thanks to Home Instead, we have peace of mind.

February 15, 2018

By Karen

I am a past client of this provider

Larry had the greatest aides. He always thanked me for getting him such great people. Steph and Debby are assets to your company and deserve recognition for what they do. They were a true blessing for me prior to his passing.

January 30, 2018

By Mario

I am a current client of this provider

Both providers are extremely helpful, particularly with my shower and dressing. They are cheerful and have a positive attitude. They brighten my day.

January 26, 2018

By Ellen

I am a current client of this provider

Very accommodating organization. Always treated like family!

December 13, 2017

By Karin

I am a current client of this provider

The team that Tracy has put together for my father's home care is fantastic. David, Debbie, and Consuelo, each have their own strengths and personalities that mix very well with my father. When I leave in the morning, I know he's in good hands. The office staff is excellent in communication, professional, and friendly. The RNs are great.

November 16, 2017

By Lorraine

I am a current client of this provider

Outstanding service, skilled and compassionate caregivers! We have really "hit the jackpot" and couldn't be happier or more comfortable with this agency!

November 08, 2017

By Debbie

I am a current client of this provider

We have been extremely happy with the service you provide. You have been there for my Mom and it has been gratifying. Very professional, yet personal!

August 21, 2017

By Marina & Robert

I am a current client of this provider

Home Instead provided great help.

May 27, 2017

By suzanne-s--2

I am a current client of this provider

Wonderful people, caring, efficient, smart, easy to arrange. No problems at all. Fair, reasonable, and trustworthy. Would definitely use again.

May 23, 2017

By randall-l

I am a current client of this provider

Cecilia was sent from heaven for Sharon and me.

May 18, 2017

By katherine382504

I am a past client of this provider

My entire home care experience was positive from day one. My 3 caregivers, Kathryn, Dave, and Susan, were all wonderful while doing household chores and driving me to doctor appointments. The office staff was always pleasant and efficient. My recovery was much easier because of your TLC.

February 28, 2017

By Christian634705

I am a current client of this provider

Provide caring and responsible individual for parents. Give advance notice and introduce filling help when necessary. Nursing staff checks vitals on occasion. Very pleased with Donna T.

February 21, 2017

By Pam800527

I am a past client of this provider

I was very pleased with the Home Instead in-home care-taking experience. Trudy immediately recognized our concerns and my 92-year old mother's needs. She made superb placements in Consuelo and Donna, two very different individuals, who were able to establish an immediate connection to mom. Both women were well-trained and very professional. They were responsive to mom and our family. The office staff was also very responsive to my calls, every time there's need for additional coverage. I highly recommend this organization. TOP NOTCH!

February 17, 2017

By Jay423161

I am a current client of this provider

Home Instead has made our lives much easier! Cynthia has become part of our family, as she takes excellent care of my dad. We are blessed to have Home Instead in our lives!

January 27, 2017

By Lucy K.

I am a current client of this provider

5 stars all the time, every day. I have nothing but wonderful things to say about Home Instead. The caregivers and staff are the most caring and gentle people. They take care of my mom like she is part of their own family. That means the world to my family!

December 29, 2016

By Kathy Ferguson

I am a current client of this provider

Outstanding, very understanding, caring, and thoughtful person. Always takes the time to explain things to my mom in a very caring way.

December 15, 2016

By Beverly758882

I am a past client of this provider

Very happy with Chris, she did everything we ask her. Everyone was very nice, we all get along fine. If need arise, we would use Home Instead again.

July 29, 2016

By Marilyn653828

I am a past client of this provider

From the time she was 96 years old until she was 99 3/4 years old, my mother had three caregivers from Home Instead. Donna was a great cook and a meticulous cleaner while Consuelo was in-charge of doing the wash and helping mom look great each day. Marguerite was the entertainer, playing games and sharing books and travels. Mom couldn't have asked for three kinder, more efficient, and more compassionate girls. When she 100 years old, all the three girls came to her birthday party. Mom raved about that for weeks.

June 17, 2016

By Lynn Arnold828566

I am a current client of this provider

We have excellent and compassionate caregivers come for my husband and they are a great help to me keeping our home organized.

December 30, 2015

By Deborah M Miers

I am a current client of this provider

The caretaker assigned for my mother Lisa is wonderful! She has brought great companionship to my mom and has helped full time of caring for her, her apartment and our home. When Lisa is there I am relieved! She is well-trained and so caring. Mom looks forward to her coming. I certainly gave 5 stars. The office staff are very nice and helpful.

December 29, 2015

By Linda Eike

I am a past client of this provider

You were there for me when I didn’t know where to turn for help in taking care of my husband. My aids and 24/7 live in were my guardian angels. I would not have been able to keep my husband home as long as I did without you.

December 18, 2015

By Ramona W.

I am a past client of this provider

My mom's caregivers became part of our family. They are truly wonderful people.

December 18, 2015

By Irene N.

I am a current client of this provider

All caregivers are excellent! But Betty has always been outstanding! She is my trusted friend and goes the extra mile. She does everything I need and is part of our family. There is no better care anywhere! Truly outstanding!

December 16, 2015

By G. Edolo

I am a past client of this provider

Tracy, I sincerely appreciate with such short notice the caregivers that came for my husband. Although they were only here for a couple of weeks it was such a help to me. They were very friendly and met all my husbands needs. It also gave me some time to do errands and get some rest. I would highly recommend Home Instead to anyone who needs senior care for their family.

November 24, 2015

By Joe & Doris

I am a past client of this provider

Julie was an asset to our home. She was a great help doing every chore we asked her to do.

November 13, 2015

By Robin Montgomery

I am a past client of this provider

Superb organization with the sweetest, compassionate, caring, loving staff in the whole wide world.

November 07, 2015

By Judy Gordley

I am a current client of this provider

Sue is an outstanding caregiver. My mother-in-law formed a bond with her immediately. We felt very comfortable with Sue’s warm and friendly personality. She’s a very hard worker too.

October 25, 2015

By Lorinda Ravo

I am a current client of this provider

I can't say enough about Home Instead and have recommended them so many times. The kind, compassionate, gentle, and nurturing care that our dad's CAREgivers provide for him gives me comfort, a peace of mind, and a gratitude that I just don't have enough words for. If you have an aging parent, even one with advancing dementia like my dad, please consider Home Instead. Theirs is a ministry, and not just to their client, but to the client's family as well. Can you tell that I LOVE Home Instead? You will too!

September 30, 2015

By Nancy117518550

I am a current client of this provider

Many thanks to each of you for the care and kindness extended to mom and to me these past five months. I could not have managed without you all doing a share of taking my place caring for my mother during the circumstances that developed with my brothers passing in early March and mom's condition. I wish I could have been with her when she passed but I am grateful she was not alone. I know her caregivers from home instead were holding her hands and soothing her with their personal care. I will miss Mom, and my contact with her wonderful caregivers.

September 30, 2015

By Lorinda

I am a current client of this provider

Thank you to all the staff at home instead Senior care for your ministry, your concern, and your guidance, and your care. Our dad gave us a lifetime of love and support, and we are so grateful that with you as our partners, we are able to give him that love and support now. You are a blessing to all of us: Dad and his children, grandchildren and great-grandchildren!!!

July 31, 2015

By Bob114773350

I am a past client of this provider

We are very pleased with and would recommend Home Instead. Curt liked all of your employees very much. Thank you so much for your effort!

July 31, 2015

By Candace9

I am a past client of this provider

I want to thank Home Instead for the wonderful care they provided for my Uncle Elston Rush. His caregiver Joe is a wonderful, compassionate and patient man. He served our family for over 3 years. He made my uncle's final years as pleasant as possible. The entire Home Instead family should be commended for their excellent care.

July 20, 2015

By Lavoine

I am a current client of this provider

Home Instead provides companion care once a week to my 92 year old mother-in-law. They are resposive and detail-oriented. My mother-in-law was resistant at first to having a "stranger" around, but she is now thrilled to have her caregiver. She even tells us how wonderful her caregiver everytime she leaves.

June 04, 2015

By James Salvatoriello

I am a past client of this provider

Our outstanding experience with Home Instead began with Tracy's initial consultation. From that point on, the office staff worked tirelessly to provide CHHAs to help us out. We were so impressed with Deb, Bonnie, and Kelly who expressed compassion and advice that was so helpful and appreciated. Nurses Rhonda and June were also outstanding in their care!!

December 17, 2014

By Nancy103105550

I am a past client of this provider

I could not ask for a better caregiver than Marguerite! She was fantastic. She actually cared about Wally and did the best she could. We miss her. (Give her a big raise.)

August 06, 2014

By Angela13

I am a past client of this provider

Home Instead Senior Care gave me the peace of mind knowing that my mother was being given the attention she needed and deserved. The entire staff is proffessional at all times. My mom was treated well. They showed true care and concern for the senior. They were always informative, left a log, and contacted family members when something needed attention. I felt blessed having found Home Instead!

August 06, 2014

By Ken28

I am a current client of this provider

The service this group provides for my 93 years old grandmother is 5 star. Kind, devoted, trusted, are only some words to describe the health team. My grandmother cannot wait until "her girls" come and visit. They work hard giving her bathes and doing her house work. Most of all, they visit her. Home Instead is highly recommended!

June 19, 2014

By Jennifer36

I am a current client of this provider

Caregivers from Home Instead, Washington, NJ (#325) have been visiting with our mother on a regular basis for a few years now. Mom is 92 years old. The Caregivers are wonderful. They handle many chores such as making sure Mom takes her meds, helping her with meals, and driving her to appointments as well as food shopping and visiting her friends. We are very pleased that Mom has been able to continue to live in her home as she ages. Thank you to the very caring people from Home Instead.

June 19, 2014

By Tim19

I am a current client of this provider

We have worked with Home Instead for 8 years in caring for our parents. The entire team of caregivers is professional, well-trained, attentive, caring, and very dependable. Now, we have a live in caregiver that is fantastic and has become a member of our family. Tracy is a capable leader and an accomplished business person.

June 19, 2014

By Diane94694650

I am a past client of this provider

The staff and caregivers of Home Instead were wonderful, caring and professionals. I have only good things to say. My mother adored her caregiver Consuelo. She became like a member of our family. I could go out knowing Mom was in the best hands possible. She was at home, which was so important to her. I was very grateful for Home Instead-Washington, NJ. They are the best!

June 28, 2013


I am a current client of this provider

My caregivers are very professional and get the job done. It is comforting to know I have the same caregiver everyday, who is not only a caregiver but a close friend.

June 27, 2013

By Nora1

I am a current client of this provider

I am very happy with my caregivers. They get the job done in the time they are here with me. They are my caregivers

May 17, 2013

By Ron9

I am a current client of this provider

Outstanding! Using Home Instead has been the best for my mother. She has developed a real bond with our caregivers (Betty and Peggy). they both are fantastic! I couldn't ask for a better pair--our entire experience has been superb! I would recommend Home Instead to anyone, they are all terrific!

May 17, 2013

By Valerra

I am a current client of this provider

The caregivers are well trained and do their jobs the way they should.

May 17, 2013

By Nick1

I am a current client of this provider

Excellent care by all caregivers and I am happy the girls are helping me.

May 17, 2013

By Irene3

I am a current client of this provider

My caregivers are caring, friendly, everything you would wish for. They do anything I ask of them. I consider myself very lucky to have them as my caregivers.

May 14, 2013

By Charles10

I am a current client of this provider

Very professional, anything that I need they are there for me.

May 14, 2013

By Caring67270650

I am a current client of this provider

Always attentive, if I need anything they are there. The help and care is excellent. If I have to call it's good to know someone is there 24/7.

April 30, 2013

By Frank8

I am a past client of this provider

Home Instead provided senior care to my 88 year old mom for two years. The care they provided was outstanding. The compassion and service provided by the Home Instead employees was excellent. They treated my mom like she was a family member.

April 14, 2013

By Kathy19

I am a past client of this provider

My mom was a client of Home Instead for over 3 years. When Tracy first met with my mom, she promised to match her with the perfect caregiver and she did. Her caregiver, Deborah S., was amazing. As mom aged and her dementia worsened, Deborah was always kind, compassionate, and ever watchful. Many times she provided me with valuable info to help me in the care of mom. But most importantly she was a friend and companion to mom, helping her to stay in her home as long as possible.
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About Home Instead - Washington, NJ


Home Instead is passionately focused on helping older adults live independently in their homes. A few of the many services we provide are: companionship, meal planning and preparation, light housekeeping, laundry and bed linen change, errands and incidental transportation. We also provide assistance with personal care needs like grooming and bathing with licensed aides.

We offer an affordable option for seniors who are able and prefer to remain at home where their quality of life is enhanced without the stress and hardship of interrupted routines and changes in their daily habits. Being a caregiver poses significant challenges and Home Instead is here to help. We are a resource for families seeking guidance and education about the options that are available for your aging loved one. Our Administrative Staff is On Call 24/7 responding live to incoming calls made after hours.

Home Instead - Caregiver Skills

Our CAREGivers are insured and bonded. They are our Employees, not independent contractors. Applicants undergo a rigorous interview and screening process comprising a motor vehicle and background check, drug test, sex offender, and verification of Social Security number. We require 6 personal references and verify prior work history.

Developing CAREGivers who provide quality care and enhance the lives of aging adults is the focus of our 3 stage training program: The Aging Process, Safe CAREGiver- Safe Client, and Building Relationships modules. We also offer Alzheimer’s and Dementia education through our through CARE: Changing Aging Through Research and Development Education.

Our CAREGivers are passionately dedicated to honoring their elders and enhancing their lives through building trust, sharing their hearts and taking the lead. They are selfless individuals who want to make a difference and they bring their years of experience with them.

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Services and Amenities of Home Instead - Washington, NJ

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Washington, NJ

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