First Call In Home Care

Offers Home Care and Home Health Agencies

4 Reviews
Call (800) 973-1841
First Call In Home Care (800) 973-1841

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Home Care Reviews for First Call In Home Care

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About First Call In Home Care in Salem, Oregon

Welcome to First Call In Home Care

A Premier Home Health Service in Salem Oregon

First Call In Home Care is a branch of First Call Home Health. First Call Home Health is one of the most respected agencies in the Willamette Valley area and has 9 years’ experience in skilled nursing care.

The forming of First Call In Home Care is to facilitate the growing number of Clients who have inquired about services that would allow them to maintain their independence in their homes in the community they have lived in.

Independence is the foundation in the Home Care industry and it is why we are providing this service to give peace of mind to the clients and their family and representatives.

We have a Satisfaction Guaranteed policy. Our services are based on the principles of customer service and that’s what we will aim to provide for you. If something is not right we want you to tell us so we can fix it for you.

“You have our word we want your first call to us to be the only one you have to make.”

In Home Care Services

First Call In Home Care provides a wide array of services. The categories below are an overview of areas where we can help.

  • Alzheimer’s / Dementia Care
  • Personal Care Sleep-Over
  • Homemaking / Housekeeping
  • Wellness Activities
  • Nursing Services
  • Medication Services
  • Respite Care
  • Live-In Care
  • Specialized Care Programs
In Home Specialized Care Programs
  • Home Care for Alzheimer’s and Other Dementia
  • Osteoarthritis
  • Hypertension/Stroke
  • Diabetes Programs
  • Heart Disease
  • Neuromuscular Diseases and Disorders
  • Cancer Recovery
  • End of Life and Palliative Care Support
  • Mental Health Issues
  • Traumatic Brain Injury
  • Paraplegia/Quadriplegiav
Are the staff screened and qualified?

First Call in Home Care staff hires only screened and qualified caregivers (minimum 6 months in a ALF, RCF, AFH or another In Home care agency). And each caregiver participates in an exclusive Training/Orientation program. Our continuing education requirement (utilizing CNA level tests created by Beacon Health) keeps us at the forefront of the industry, and enables us to care for varying types of needs for individuals of all ages.

Am I obligated to a specific amount of service?

The duration of service is completely at your discretion. We have a 2-hour minimum. Care is available 24 hours a day, seven days a week, or overnight. Schedules may be regular or sporadic(a client needs to utilize one visit every 30 days to be considered active). If it is necessary you may cancel at any time. 24 hours’ notice to the office during normal business hours is all that is required.

Contact First Call In Home Care

For general questions and information about our In Home Care Services, please give us a call, email us or use the online contact form below. We are happy to help in any way we can.

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Services and Amenities of First Call In Home Care in Salem, Oregon

Medicare

  • Overall:
  • Medicare Provider Number: 387147
  • Ownership Type: Private

Quality of Service

  • Timeliness of providing service
    40.2%
  • Taught patient or caregivers about their drugs
    96.9%
  • Checked patient's risk of falling
    99.7%
  • Checked patient for depression
    89.6%
  • Checked for flu vaccination
    70.3%
  • Checked for pneumonia shot
    84.2%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    93.6%
  • How often patients had less pain moving around
    63.2%
  • How often home health patients had to be admitted to the hospital
    14.2%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    19.6%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Worse Than Expected

Patient Improvement

  • Walking or moving around
    71.1%
  • Getting in and out of bed
    76.7%
  • Bathing
    75.5%
  • Breathing
    60.7%
  • Wounds/healing after an operation
    91.1%
  • Medication compliance
    56.3%
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