Home Instead - Salem, OR

Sharon

Every one we have come in contact with is so friendly and helpful. Our caregiver, Nick, is absolutely wonderful. He takes specially good care of my husband. We are really extremely happy with their services. All the people in the office are great! They are taking care of my husband! We love them. Can't say enough good things about them.

John

Everyone is professional, efficient, and congenial. Especially, enjoyed working with Renee. Pam K. was also appreciated.

Lecoleman

I couldn’t be more appreciative of all the care givers attention that they gave my parents during a very difficult time. My parents aren’t the easiest to care for and everyone at this company was so patient. Even when we needed care on short notice they were so willing to accommodate.

HeathS

When my Mom came home from the hospital and was put on Hospice care, our family scrambled to find caregiver coverage. From the very start, Home Instead was excellent. From the office staff, scheduling, finance, and certainly the caregivers. There were several good caregivers. There were a few that we found exceptional, that i would like to mention. Jennifer, Luba, and Jamie were awesome! Not only did they take great care of my Mom, but they helped my family feel comfortable when we weren't there. As i said, there were others that were really good also. I would highly recommend them to families that are in need of this care. Thank you Home Instead!

lcaxt

My mother-in-law's caregivers are wonderful. They take good, loving care of her. They take care of the tasks she can no longer do, and they are patient with her as her memory slips more and more. Home Instead is very professional, and they respond quickly when I have a question or need to pass along a message to the caregivers. Adding the nursing service has been a big help - now caregivers can administer the meds that she kept forgetting to take. I would HIGHLY recommend Home Instead, and have done so numerous times.

aheppner

Every caregiver we've had in our home has been amazing. They complete tasks, but more-so, they really care and my loved one looks forward to their visit in a way I never expected. Thank you for making a tough time in our lives more enjoyable.

Myra

Absolutely love all the people at Home Instead. I trust everyone with my dog, house, husband, and everything else. I have no worries when I leave my house.

Konnie

To whom it may concern. Words cannot express the care and amazing effort they did for our family. They make sure all of our needs were met. 24/7 care isn't easy task, but they came through.

Shirley C.

Outstanding service. Very understanding.

john-mark

All of the caregivers provided by Home Instead have been ghentle souls. Susie sees them as friends and delights in having "friends" around on caregiving days. And, if I am in need of a bit of help with morning chores, they are always glad to pitch in.

yahoobuckeroo

Gale and Misty were angels, as far as we are concerned. Can't thank them enough. You are very fortunate to have such wonderful, caregiving employees!!!

Arthur B

A professionally run agency. I have had competent, pleasant and multi-talented caregivers who are also realiable. Thank you. Only negative - not always advised if change to regular caregiver and sometimes "change" has been disappointing (but soon corrected).

Gilbert & Elizabeth PurdyTIODT

We love Home Instead!

Bill Stewart

Very satisfied with your agency especially Chelsea, Elaine's morning caregiver.

Annamae D. Layton

Your courage and caring was absolutely excellent and everyone involved were so very caring and compassionate in taking care of Joe. Thank you all so very much.

Neekers313

While we were very confident in the care that was provided by our care giver, the office staff is difficult to work with. While I didn't call often, when I did, they didn't always answer the phone or the person I needed to talk to wasn't available - they'd take a message and I'd never hear back. This happened way too often. We have since discontinued our services with them and it has been 6 weeks and we haven't received our deposit back. I have called several times and they continue to say that they'll "get to it this week". I would not go through them again for care for a loved one, even though we loved our care giver.

Provider Response

Terry Burke Eiserling

Darlene V. is my mom's care provider - she's top notch! She's an independent starter, knows what she is doing and certainly cares for my parents. Darlene is a good fill-in for me since I am 1,000+ miles away. Services, compassion and quality of care is top notch!

L Stines

From the first phone call to our current situation with round the clock caregivers, we are continuously amazed at the gem we have found in Salem's Home Instead. The owners, scheduler's and caregivers are wonderful! Accessible & caring - they have completely dismissed any and all apprehensions we had when we started this journey. Our dad lives in Salem and we four kids are spread out all over the country. Salem's Home Instead Senior Care would rate even higher if more stars were available. Thank you to the whole team. L Stines & Family

Lou Siegmund

We had 24-hour care for my mother for seven days plus three 12-hour days after she was released from the hospital. All of the ladies that came were on time, neat, pleasant, and caring. Bobbi did a great job in setting this up in 1 1/2 days. I would definitely call them again. My mother enjoyed visiting with the caregivers.

David Kennell

Dad really liked Vera and Darlene. I was with dad this last 4 days and everyone I met was very nice and caring. Thank you!

Wilbur Wood

Jennifer and Beth are amazing. This has been such a great help to my father. Thank you

caregivingdaughter

Working with Home Instead (Salem, OR) has been an incredibly wonderful experience. The owners are very in tune with the services that are both needed for you and your loved one, as well as what they can help provide. In fact, they guided us well when we began. When we weren't sure what was needed (mom was already in an assisted living facility), they were able to guide us in how they could help care for her and add to her participation in life. The owners and staff make certain that the caregivers are well-trained and educated as to how they can communicate, work with and truly assist the client. And better yet, when they don't know, caregivers and/or staff ask questions to insure that you're getting the assistance you need! We found their work to be superb on behalf of our mother and she found it comforting for them to be there with her to assist her with her daily routines such as toileting, getting up for the day, getting dressed and down to meals in a timely manner, and much, much more. They didn't just "assist" her, they made her feel like she mattered; something she had been missing for awhile. They encouraged her to read books, work puzzles, get involved in activities at the ALF -- and keep her informed of whatever was happening around her. The caregivers are focused on making sure the client is engaged and participating in life, rather than just watching life go by. I can't say enough about the level of care, encouragement, and integrity of this company. If you're going to need help (and you probably will), look no further! Home Instead is EXACTLY where you want to go for that information and assistance. In your research, I would recommend beginning with Home Instead; it will save you from having to interview further!

Lynn12

We chose Home Instead in Salem, OR because we heard about it from a friend who's a doctor. He used it for his father. I also called and emailed some of the facilities around Salem and I mentioned about getting Home Instead and they said they're wonderful. They're very nice and very professional. What we wanted was somebody who comes in to cook because I was mostly concerned about her eating the right food instead of going to restaurants all the time. They have all different kinds of care that they could do but were not trained to do something medical.