BrightStar Care Northern Middlesex Piscataway, NJ

Linda B_89

They were helpful, and answered all my questions. Everyone I talked to was nice, friendly, and very helpful.

Stanley L_2

We have been lucky to have good caregivers. They have been very good.

Stephen S_23

They have been very attentive when I need them. I like that they are reliable.

Jeff C_3

They provide medical transportation services. I am satisfied with the level of the care I receive. I think it is outstanding.

Harry C_1

They bathe her. They're reliable.

Anonymous_1716891296

They do what is expected of them. Sometimes when they hire someone, they do not speak clear English.

Anonymous_1716374105

They clean up around the house. I would like to see more diversity in ethnic backgrounds.

Caileen M

They have a genuine connection with my mom and the caregiver. I appreciate the personal touches and the genuine nature of everyone I work with.

Anonymous_1713371368

I like that they are efficient. I like that they are reliable.

Patricia W_34

They provide quality care for my dad. They are efficient.

Sharon G_18

I would like to see them have more commutation on when a different person is coming, and I would like to know what that person did. I would like to see them have more consistency with their caretakers. I feel it would be better for my loved one that the same people come regularly.

Albert K_2

She was very efficient and helpful. They are very informative.

Dana f

When we have someone come, we have no issues; they do what they need to do. We have no issues with the aide. They get back to me on a timely basis, and they are very friendly.

Diane W_31

I was able to go back to work and I wouldn't have been able to do that if I couldn't get people to be here on a regular basis, and it gives my mom security. I like that the people you talk to are very nice, and they just seem to hear everything you're saying and take that into consideration.

Michelle S_14

The services help me know that my father is well care for. It is so reassuring since I am out of state. I have recently recommended them. I like the responsiveness and the staff they provide.

David M_71

We have been helped the most by the communication and not having to worry so much about what is going on. They are communicative. I like the frequency with which they contact us.

Laura P_14

We haven't had it very long yet. I like the fact that the owner's wife came out for a consultation and a lot went into it, they were very thorough.

Anonymous_1701957826

They were easy to work with and contact by text. They were flexible.

Gary N_8

They help with light cleaning. They have very flexible options.

Alison V

We did not trust the care provided. They could have higher quality of care.

Jackie M_16

They are always able to provide caregivers. They are able to cover the place of a caregiver if they cannot make it.

Anonymous_6827

Her daytime aid has been with her for 6 years, and she knows her needs. I had asked a question and I didn't get a response. So maybe responsiveness to questions.

Amy G_6

They have helped the most by providing high quality aids for my mother. I like that they have very good customer service.

James D_46

BrightStar Care could make my life easier by sending the same caregiver consistently. I like BrightStar Care because they keep me updated.

Anonymous_7186

Having the aide that we have is excellent. I like the aide that we have.

Bernard G_2

It's been great. They help with things like showering her. I like that they take care of my wife very well.

Christopher _2

They really helped her when it came to her shopping. I liked that they called me ahead of time if someone was unavailable and I appreciated that.

Julie R_14

The transition was very easy. They are efficient and accommodating to my mother-in-law.

Antheo G

The services went well, the client was able to see her doctors and continue at home instead of somewhere else. The agency was pretty responsive and set it up in a short amount of time.

J.O.

Brightstar of Piscataway sent home care professionals who helped take of my Dad during post operation. They arrived on time and were very helpful in providing personal care to make my Dad feel comfortable. They had lot of patience in listening and accommodating my Dad whom sometime was not able to speak clearly. They kept vigil at night so that we could sleep well. They did not provide any reason for complaint and always fulfilled all requirements.

Jayesh O

The patient has been improving, and it's a big relief to have them here. I like that they are always on time.

Betsy M_8

The caregiver was able to help within a couple of days. The agency is easy to work with.

Jo C_2

They are doing what we need for him. I like that they send people in to help my cousin. They send them on time without a gap.

Anonymous_5838

I like that they are around as often as possible. They were able to schedule us on such short notice.

Anonymous

They give him a shower. I like their communication. Their aides are well trained.

Charles B_26

They provided the care needed. They were prompt.

Roland K_1

They made things positive by being always on time and covering what we need. I like that they are very responsive and caring.

Eileen J_2

They have done a very nice job. I like that the caregiver is great.

Michael G_18

There was someone there for my mom to talk to and make sure she ate. In the beginning, it felt very hands-on and they explained a lot.

Mason R

They take a lot of the load off of me. The caregiver is caring and responsive. They are easy to reach if I have questions.

Anonymous_4221

They provided me with good service with everything. I like that they have good services.

Peter L_3

The nurses still come once in a while to assess the situation of the client. However, we just use the aid now that the client is in hospice. This agency is friendly and makes things easy.

Steven _2

The caregiver does whatever I need and never complains. They're very good, very caring. They make sure that everything is okay.

Dave _4

The caregivers could have a greater impact if they had a little more of a stronger command of the English language. I like the particular aide they have sent out.

Deborah _5

They have provided mom with experienced and caring aides. The aides are very caring and take good care of her.

Debbie T_8

My father was more along in his Alzheimer's than we knew. I feel they did a wonderful job, but at some points, my dad needed more of a skilled professional, but that's not their fault. From the minute I had called them, they were wonderful. My mom was very indecisive on what she wanted to do and she needed help with my dad because she couldn't do it all anymore. BrightStar was so calming and they had it all ready within hours! It was so nice to talk to people who really knew what they were doing. I called them a late afternoon on Friday and they were able to have a caregiver out by that evening.

Joseph S_10

The communication is very good. If an aide is not able to come they get us a replacement. We have had consistent aides.

Robert H_61

They are good. They help most by having things taken care of that I can no longer do myself. So far they have come through with what I needed.

Jessica R_1

I can work and not worry about my mom. They are always very attentive on what we need for my mom and they made sure that everything is going well.

Irwin D

The provider was very spotless and helped my wife with anything. They were wonderful. The person did everything that my wife needed.

Richard K_15

They have brought in hospice and some other aides to assist us in dealing with my mother. She has an array of services going, and they're more of a Plan B to us. When they are here, they are pretty solid. Occasionally we get a new person and there's a learning curve. I like that they are reliable.

Anonymous_4670

It was essential for my mother at the time and they did a good job. All the services as a whole helped us. Better control of what the aides do when they provide services.

Maureen B_4

They have helped her the most by giving her daily supervision. I would tell a friend that they are quick to respond.

Anonymous_4576

They got me someone last minute to help us in the evening. They made me feel less worried about his safety. They were very compassionate and understanding.

Sandy C_15

They always fill the void of what is going on with my mom. They helped a lot by staying when we needed help. They adapt well to my needs and they always find someone to help me.

Janet M_7

They come to my home for the medication injection, and it's very convenient for me. I like their customer service and their staff.

David _18

They took care of her dressing. They led her around. They need to come in at certain time but they would change the times or the people.

Wendy S_1

I like that they check in with me. I think they are very professional.

Sheila W_2

They have provided me with people who do whatever I ask them to do. They were very helpful when I need them.

Nancy E_8

They were so helpful in a situation where I was still working .I needed to depend on someone to be there for him. They were very responsive to my needs.

Jennifer L_4

They have helped the most in getting us Joan. Joan talks to Camille to keep her alert which is helpful. I like the caregiver that we have. We love Joan.

Jean M_2

The days they are there she does really well. She helps by the fact that she communicates with me. She makes sure she is clean and is eating. Lilian is wonderful. They are wonderful. When I need help they give it to me. One particular day I needed someone there and they helped me. I was able to speak with Tary and Lilian.

Home C_1

When they started to treat me I was not healthy, but with the care I have seen a great improvement. They give me good attention and are very pleasant.

Daria V

It is less stress and concern I have in caring for my mother. They are very helpful and the person we have is wonderful.

Anonymous_3634

They made life somewhat easier. It was just a hard situation, I still had to do a lot of the care. I liked that they were quick, and they got me the help that I needed. They worked with me and were one of the few to call back.

Anonymous_3629

I was able to do what I needed to do as the children. I was able to do some things for my own life and not have to worry about the care for my mom and worry about her needs. I was able to do what I needed to do. I liked the intake process, and the availability of care workers. In a situation where there was somewhat of a disconnect between the care worker and the family the office gave good support to help navigate an uncomfortable situation.

Joe S_8

It has given my mom a break being the primary sole caregiver. They are good, I would recommend them. The aides that they have assigned me have been very good. There is one that has been here since the start. My mom is very happy with her.

Mona V

It's been really helpful to have someone that can help care for my mother. They're very prompt and responsive. They have good follow up.

David N_4

They took pressure off of me by taking care of her during the day while I was at work. They did not have the proper staff. The lady that took care of my mother, her kids got sick, and they did not have any fill ins.

Anonymous_3454

They have consistent intervals for the caregivers. They could be more flexible with the times.

Marie I

She is very interactive with my dad. She is very personable. I really like the aide that we have.

Norma F_2

I feel confident in the workers that the agency sends. I have met many of them. I like the office staff. They keep in good touch with me and advise me on who is attending to Linda and if there are any changes in the scheduling.

Susan S_26

They gave us a break, and she enjoyed having one-on-one conversations. I thought that the aides were pretty friendly and helpful. My mother really liked them.

Louise H_2

We needed 24/7 care, and they provided that care through competent caregivers. They were able to get care relatively fast, so they meet my needs.

Homelink R

They help me with physical therapy. It's a good agency. They show up on time.

Symphony 8

They have helped the most by drawing blood. I like that they have good service.

AllianceRX K

They just are available weekly, and I can get infusions at home. They are very responsive, and I have a really good nurse.

Sharon P_11

They have helped the most by having somebody when I need a caregiver at the last minute. I like that they are very reliable.

Farooq S

They provide good nurses, and we don't have to worry about him when he is with them. I like that they respond to any problems that you might have. They are very quick at finding substitutes.

Lora C_2

They have relieved the burden from me of having to do everything myself. I like that they get back to me right away, and they have good communication.

Cindy R_4

My dad really loves his caregiver! I think that they are really good with follow up, and I like that they sent out the director from the office to meet with my dad and sister to go over the plan of care.

Jimmy C_1

They help the most with general hygiene. I like their responsiveness, they are professional, and everything is on point.

Joseph B_14

They were there to make sure she did not fall and did not get injured. The owner was super attentive and engaged.

Symphony R

Other than that they are very accommodating to our schedule, there is no impact. Their level of care provided is more than adequate. Our nurse is very good with my loved one.

Donna V_1

The process they used to send the paperwork ahead of time to review before I agreed was very helpful. They also sent someone out to work with us before someone worked with my sister-in-law. They also took notes to individualize the care. I like that they have a live person available to answer the phone 24 hours a day.

Anonymous_1998

They assist my mom, so I don't have to do it. They are responsive. The aide we have is consistent in showing up.

Lisa H_2

They did a pretty decent job. The agency did well with assisting in completing the job. There is nothing they could do better. I like that they are very helpful.

Derrick T

The care provided to my father was good. They showed empathy to him. They had experience and knowledge in providing care. They had good qualities and their compassion showed in my father's last days.

Tim G_1

I think they are doing the best that they can, and it is a non-medical intervention. The aide from BrightStar Care is excellent and so is their quality of care.

Maryanne R

They were on time, they did a good job, and they did anything that I asked. They were very kind to my mother-in-law. They are very caring and compassionate.

Anonymous_1750

I just used her one day a week on Saturday, and it helped me a lot. The person they sent me was terrific.

Joanne M

They are very flexible about when they are able to provide help. They are very caring and accommodating.

James C_10

It freed us up by leaving him in their care. They were very good with my father. I called them and let them know what I needed and they accommodated us quickly.

Laurie w_1

They free up time for transportation. The are good problem-solvers. They all are.

Barbara F_15

Without them over there, I couldn't go to work or anything. They were very good and they were all very compassionate. They did their job and they were very kind.

Elaine D_7

They are very helpful and prompt. I like that they are very caring.

Anne P_1

It worked very well for me and allowed me to get away safely for a couple of days and know there was someone there to do meal prep and keep him company and look after his safety. I wasn't there with her, but the woman was very nice and attentive.

Alexis B

Every thing that they did made things much easier than I expected. The caregiver was only there for one night. They were very accommodating and personalized. I was able to talk to a case manager at all hours of the day to discuss the care needed.

James R_5

They just make it a lot easier. They always come on time.

Anonymous_957

I can't be home, so I have no other alternative but to use them. They seem to be responsible and caring and basically good people.

Eileen M_1

They help me with my medicine. They help me out a lot. They take me places and take me on trips.

Mary G_1

I can't take a shower by myself, so they help me with that. I like the caregivers that they send.

Jennifer m

It just eases our minds knowing that she is not alone. They are very reliable and the people they have sent have been great.

Lorraine M

My sister and I both live an hour and a half away from my mom, so it's wonderful having someone with her. They are prompt, punctual, and they return calls. They're professional.

Marylou B

It makes my life a lot easier because I know she's being taken care of. I like the home health aide I have because they're very thorough with my mom.

Jeanette F

My caregiver helps me. She watches me take a shower so I don't fall. I'm very satisfied. My caregiver seems to be kind and caring.

Anonymous

They shouldn't make use feel guilty about a person coming to care for our family member. We only had a caregiver for one day and it was wonderful.

Anonymous

They do everything in a timely fashion and provide a good service and people who do it well. It was important to me. They helped me with all the basic housework.

Donna T_8

Both caregivers are very helpful, friendly, and they have compassion. They're here when I'm at work and they usually do what they're supposed to do and take a little bit of pressure off of me.

Raymond R

It is very efficient. It is there when we need them, and our caregiver does what is expected of her.

Helen G_6

They are very courteous, very efficient, and they make me feel very comfortable in talking with them. They give me reassurance that I can still live independently at this time.

Eugene M

They have exceptional personnel, and they are very understanding. My father died and the caregiver was so supportive and so nice.

Julie Ann R

It was a great place to be. Everything was excellent! BrightStar Care helped because the caregiver who was with me was doing everything for me. She was doing my house, food, and was taking me out wherever I had to go. She was terrific!

Ethelyn U_1

I would refer others because they gave me the information on how they operated. The services provided my mother by BrightStar Care allowed me to go out for a few hours and I knew that she'd be taken care of.

Toni B_1

The people that set us up were very good. The person that takes care of Fred is good. The caregivers come once a week and give my dad a shower.

Marcia B

I am very happy with the personnel and that is the critical part. My mother is happy and that all that matters. BrightStar Care has been helpful and they have been more helpful than my dad. The assistance has been invaluable.