Right at Home Montgomery County, MD

Offers Home Care

147 Reviews
Call (301) 710-9609
Right at Home Montgomery County, MD (301) 710-9609
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Reviews of Right at Home Montgomery County, MD

147 Reviews Write a review

Home Care Reviews for Right at Home Montgomery County, MD

July 05, 2019

By Randolph M

I am a current client of this provider

I'm able to have free time to go to work and do other things. Sometimes, I have to do the jobs the nurses are supposed to do, like folding laundry. They can screen their nurses better.

July 05, 2019

By Sharon and James A_1

I am a current client of this provider

They have helped me a lot in going to store and things like that. I love the care that they give. They are prompt and on time.

July 05, 2019

By Edward H_3

I am a current client of this provider

They have helped me with meal preparation and with scheduling. They help him with companionship to doctors appointments. I would like the training to improve.

July 05, 2019

By Grace J

I am a past client of this provider

They gave me a chance to get my rest. I knew that I didn't have to be around or available. I told them what to do, and they did it. I liked their employees. They tried to assign someone to use that lived close by and was well-suited to our needs.

June 24, 2019

By Cheryl S_6

I am a current client of this provider

They are reliable and trustworthy. That makes life easier. They could be better at their scheduling.

June 10, 2019

By Collis K

I am a current client of this provider

On Fridays, we have gotten to know the person who comes, and I feel comfortable if I have to run an errand or get my hair done. Most of the people who have come have been very clean and neat, and most of them are on time. They are very caring.

June 10, 2019

By Raymond & David K

I am a current client of this provider

They get me to the bathroom if I need to go. They take care of that and prepare my meals. Every one of them is all good.

June 10, 2019

By Douglas S_1

I am a current client of this provider

They could just help me to do what I need them to do. I like that they do what I ask them to do, and I just like them.

June 10, 2019

By John G_19

I am a current client of this provider

They need to be able to provide better substitute caregivers. There are inconsistencies in the services.

May 29, 2019

By Marrieo H_1

I am a current client of this provider

They help me with my hygiene, and they will go to the store for me. They do what I ask them to do.

May 28, 2019

By Frank P_3

I am a current client of this provider

They provide some great aides. I would like to see more working with the office. I get along with the caregivers, but I don't with the office. I would call, but they would not answer.

May 20, 2019

By Joanne & Frank P

I am a current client of this provider

The caregiver is an excellent companion, and that is what I asked for. I like my caregiver a lot. They are kind and considerate.

May 07, 2019

By Laura A_2

I am a current client of this provider

They help him get ready for dialysis. The caregivers that they send are very diligent. My brother has very specific instructions, and most of the caregivers follow the instructions to the letter. He is happy with them.

April 05, 2019

By Christopher B_9

I am a current client of this provider

Overall, they are helpful with doing what I need done. They are efficient.

April 04, 2019

By Patrick B_3

I am a current client of this provider

It's down to once a week instead of twice a week, but the caregiver is very very nice and good. I'm really happy about that. It would be nice if we could keep one caregiver instead of doing different ones every week.

April 04, 2019

By Anonymous_1813

I am a current client of this provider

I really need someone here so I can get out of the house. I like the caregiver that comes to our house.

April 04, 2019

By Melvin D

I am a current client of this provider

They help wash him, bathe him, and things like that. They come three times a week for me. They take care of him for me so I can do what I need to do.

April 04, 2019

By George B_1

I am a current client of this provider

They could give me a new wheelchair. They call me to make sure the aide is here. They come out here and evaluate me. If the aid can't come they let me know.

April 04, 2019

By Nathaniel J

I am a current client of this provider

I can't get around very well, and they help me to do that. They're on time. They remind me of my medicine. They are good people.

April 04, 2019

By Annie B_3

I am a current client of this provider

They provide all the services that my mom requested and are also a good companion for her. They seem to want to send me the type of caregiver that will get along with my mom and is very capable of care giving services.

March 20, 2019

By Imogene H

I am a past client of this provider

It was stressful. My brother and I both don't live in this area and I live like two states away. I had to monitor them all the time to make sure they provided what they were supposed provide. Their employees sleep in here. I had people who left. She didn't know when they weren't there.

Provider Response

I would like to personally apologize for any stress you experienced. It’s our mission to improve the life of those we serve, and that includes family members who don’t live close to their loved ones we care for. Our automated telephony system tracks when caregivers arrive and leave. If there are missed clock in’s, our staffing coordinators immediately will make every effort to cover these shifts with another one of our competent, well-trained caregivers. Should you have any additional questions about our services, please do get in touch with us at your earliest convenience. Mimi Myers, Owner

March 13, 2019

By Betty B_1

I am a current client of this provider

I think that they should know a little bit more about the areas that they are going to. I would like them to make sure they get here on time.

March 13, 2019

By Webster L

I am a current client of this provider

It's very helpful. They take care of my husband, so I don't have to do it all the time. The service is good; however, not everyone who comes here seems to know what they are doing. I have a list for them to look over, and they do just fine after that.

March 05, 2019

By Michael W_11

I am a current client of this provider

They are considerate. I like their service! I like the order in which they provide it. I like their punctuality and professionalism.

February 26, 2019

By Patricia A

I am a current client of this provider

They have helped by giving my mother some independence to get out. She gets to go out and go shopping. With them she gets to do more. The office staff sometimes gets the schedule and other things like that messed up.

February 21, 2019

By Phyllis R

I am a current client of this provider

It has brought health to my life. It's always nice to know they are coming. They are always on time and have been very pleasant.

February 08, 2019

By Marta C_1

I am a current client of this provider

She is very happy with the lady that is coming. They are very responsive. They check periodically on the phone to see if everything is going okay. Then today the nurse came here for over an hour to make sure that everything was taken care of the way that it is supposed to be.

January 30, 2019

By Paul G_10

I am a current client of this provider

I don't have to give as much attention to my loved one. Previous caregivers did not engage with my loved one, as much as I would have liked them to. The current caregivers are knowledgeable about how to handle older patients.

January 09, 2019

By Ginny2

I am a current client of this provider

We have used Right at Home for my mother and stepfather for years. We started with a visiting helper and then moved up to inhome care almost 6 years ago, when my mother's dementia and lack of mobility became more problematic. I cannot say enough good things about their livein caregiver, Natoya, or the subs they provide when she is off. They are kind, attentive, and patient, and the office contacts us if they have concerns about our parents. My stepfather is extremely opinionated, stubborn, and picky, but he loves Natoya and so appreciates the care that she gives them.

January 08, 2019

By Anonymous_1136

I am a current client of this provider

They have good caregivers. I like the caregiver that I have.

January 08, 2019

By Denise D

I am a current client of this provider

They are making our lives easier. They are flexible, and they can work with us.

December 18, 2018

By Dorothy S_22

I am a current client of this provider

They make sure that my house is always cleaned and the dishes are put away. They're always there for anything that I need. The people are really very nice and very concerned about what's going on with me. They do their best to fulfill the requests I have for them.

December 12, 2018

By Enna

I am a current client of this provider

Right at Home caregivers have been providing care to my 96-year-old mom for the past 3 years. These caregivers have given my mom compassionate, gentle, and dependable care. I have no hesitation leaving my home for an afternoon, knowing that my mother will be taken care of, receiving the same care whether I'm at home or not. This is important because my mother is most important. The love is in the doing.

December 04, 2018

By Anonymous

I am a current client of this provider

Having the worker is good, but dealing with the office staff is poor. Anything that needs to be done, the caregiver jumps right in and does it. They are wonderful with my loved one. The caregiver does everything I can possibly think of. The office people need to get their heads together. I don't have a problem with the worker, I have problems with the office staff.

October 05, 2018

By Wilfred D

I am a current client of this provider

They could have a greater impact if we had more hours with the person. They need to check out people that they are sending.

October 04, 2018

By Joan Rosell & J

I am a past client of this provider

The caregivers drove me to appointments, picked up groceries, and mail. Some of the caregivers were very good and very caring.

October 03, 2018

By Asaf D

I am a current client of this provider

The caregivers help with transfers, dishes, and light housekeeping. The caregiver who came recently is very well-mannered.

September 26, 2018

By Barbara P_2

I am a current client of this provider

They have helped me most by preparing to help me leave my home. The caregiver was very helpful to me.

September 12, 2018

By Gratefulfor Vivian

I am a current client of this provider

Right at Home offers professional caregivers that are perpetually trained in providing outstanding care for their clientele. One shining star is Vivian who handles the staffing. Her commitment to finding the perfect caregiver for your loved one cannot be put into words. As my screen name suggests, I am grateful for the phenomenal customer service and the optimal level of care she has provided me to find the best caregiver for my dad (who is my world). I thank God for her and am pleased that we have crossed paths.

September 06, 2018

By Arlene

I am a current client of this provider

They provide well trained, knowledgeable personal attendants. They are prompt and very helpful.

September 05, 2018

By Neil M

I am a current client of this provider

They help me get to the bathroom and free my wife up a bit because I'm handicapped. It's okay. I'm satisfied in a way.

September 05, 2018

By Mary A_3

I am a current client of this provider

I would like to have the same person coming instead of having a different one come each time. They come when they are supposed to and they leave when they are supposed to. In between that, they do what they are supposed to.

September 05, 2018

By Helen L_2

I am a current client of this provider

They help by being present and by taking care of my mom's needs. They've always been able to get a caregiver when our normal ones are unavailable. They have been wonderful and are well-trained.

August 08, 2018

By Mary H_32

I am a current client of this provider

They have helped him by doing things that he is no longer able to do The first few people that came didn't work well. The one that is coming now is great

August 08, 2018

By Mary-Hill F

I am a current client of this provider

They are necessary and I don't know what I would do without them. When I'm given people on short notice, they are very bad. They need to have more training to make my life easier. They need more training, particularly in cooking. I have to do too much general training myself.

July 25, 2018

By David & Virginia W

I am a current client of this provider

They walk with my loved one. I have a fracture in my back and I am not able to walk with him, so they do that. The things they do for us are pleasing to us.

July 24, 2018

By Mina S

I am a current client of this provider

There is continuity and good service with them. The caregiver is very good and they are good at keeping me informed if there is an issue.

July 19, 2018

By Anonymous

I am a current client of this provider

There have been a very few instances of caregivers who were not well matched. They need to have patience in dealing with my loved one's condition. They need to use techniques to keep them calm and less stressed. They can improve the communication skills of the caregivers.

July 17, 2018

By Paulita S

I am a current client of this provider

She helps with my home. My home is a work in progress and I can't wait to come up with a plan and keep working on it. They are good people. They are kind.

July 17, 2018

By Ray Anne O

I am a current client of this provider

They have helped me the most to make it so I do not have to be at the house every day. I would like them to have the services be less expensive. However, I do like the service they provide. They provide service immediately.

July 03, 2018

By Emanuel G

I am a current client of this provider

The provider has helped me by doing social activities, talking to him and walking with him. The interaction is good for him. I would tell a friend that they are prompt and show up on time.

July 03, 2018

By Regis S

I am a current client of this provider

It helps me because I'm the only caregiver, it gives me respite for the few hours that they come. My loved one has brain damage so he is more accustomed to regular caregivers. If a new person comes he has to get adjusted again.

June 19, 2018

By Fred J

I am a current client of this provider

They make my daily life a lot easier with my personal care, preparing food, and making my bed. We haven't had any problems with them and they seem to work with what I need.

June 18, 2018

By Dana L

I am a current client of this provider

The main reason I use Right at Home is to give my father dialysis. This keeps me from having to stop my day to do it. There is not a lot of care taking place, but it is helpful. They are on time, they communicate well, and they are decently priced.

June 08, 2018

By dbarr39

I am a current client of this provider

I am a current patient of Right at Home and wasn't impressed with my first home attendant. She came in at different times both days until I asked her what was her schedule. Anyway on 8 June I got another home attendant and she came in blazing. she took care of my hygiene, my hair, fixed me breakfast, lunch, did my exercises with me, took me to the bathroom and washed her hands after everything. After seeing how she interacted I was finally pleased. Benise possess the qualities I was looking for. I told her at the end of her shift how pleased I was. Me being a disabled vet, that suffers from anxiety made it difficult for me to trust and relax but Benise helped put me at ease. I love her attitude. I would also like to thank Audrey from Right at home for working with me to find the right person. Thanks Audrey!!

June 04, 2018

By Helen B_11

I am a current client of this provider

She is used to being alone. She really likes the caregiver and looks forwards to her company. The people work hard to bring the right person to the home.

June 04, 2018

By Robert N

I am a current client of this provider

The caregivers come in and help me manage my medication, they help me clean up, and they prepare my meals. They're companions and they help me with therapy. The services are wonderful. The nurses they send out are very organized and know what they are doing. The administration is very good.

June 04, 2018

By Anonymous

I am a past client of this provider

The services were timely and prompt. The aides were conscientious.

May 22, 2018

By Dolores S

I am a current client of this provider

I am very disabled. I had a failed spine surgery, so I need so much help, and I am getting it. I am very satisfied with my caregiver. She does a wonderful job.

May 14, 2018

By Shawni L

I am a current client of this provider

I have someone to assist me in the home. It relieves me of some of the duties. I'm able to get some rest or get done other chores. They do find workers for the schedules.

May 10, 2018

By Teresa F

I am a current client of this provider

I live by myself, and my friends aren't close. I have problems with my kidney stones, and they've helped to take me to my procedure, wait for me, and take me home. They're organized, and they do everything that I request be done. They have nice caregivers, and they're always nice. I'm glad I found them.

April 26, 2018

By Paul R_1

I am a current client of this provider

I like that someone comes in and helps with him, but they could improve on their scheduling to have the same person come. It's confusing for someone with dementia to have a new person coming every day. They bathe him, help with feeding, and help with his everyday living. It's difficult when you have someone with Alzheimer's who doesn't always understand what's going on.

April 16, 2018

By SandraLB

I am a past client of this provider

I am a care giver for my 92 year old aunt who is an amputee. We used Right At Home for 15 months (January 2017-April 2018). They provided Certified Nurse Assistants (CNA) to dress and feed my aunt and do light house cleaning. The staff was very good. The coordinators for the CNA's were always professional and friendly. When a CNA could not come, the majority of the time they were able to provide a substitute and worked with me when I had schedule or time changes. 97% of the CNA's were experienced, professional, friendly, very patient and compassionate in caring for my aunt. The visiting nurse who came quarterly was very professional and friendly. Ms. Pat, the receptionist, always answered the phone with a pleasant voice and was very professional in directing your call. My aunt had to recently move to an assisted living home to receive 24/7 professional care that could no longer be provided at home. I thank Right At Home for your services and would recommend them to others.

April 06, 2018

By Anonymous

I am a current client of this provider

The aides are pretty good. They come when they're supposed to and help my loved one do what they need to do. My loved one needs them, so the service has a good impact on our lives. I can leave them with the caregivers and go to the doctor and do errands that need to be done.

March 20, 2018

By Ralph R

I am a current client of this provider

They seem to keep in good contact about changes. He is not incapacitated, but he has a condition where he has episodes of low blood pressure where he passes out, so they are good at watching him and make sure he doesn't fall. They also monitor his blood pressure.

March 19, 2018

By Richard B_14

I am a past client of this provider

The people were on time and very helpful. They helped me with meals, which made life easier on me.

March 16, 2018

By Joel C

I am a current client of this provider

They come when they say they are going to come and they are very nice and caring. They have made my husband really comfortable with their presence. When they come, my husband is very comfortable with them.

January 26, 2018

By RET

Other

After having engaged the services of a couple of other agencies to assist with care for our 98.5 Yr Old Mother - I believe we have truly found the best solution with Right-at-Home. I have been very pleased with the professionalism and promptness of the staff. Our current caregiver is a Blessing from Heaven (5 Stars out of a possible 5)! Thank You, so much, Right-at-Home.

January 05, 2018

By Elena G.

I am a current client of this provider

Very professional, flexible, and nice staff. I am very pleased with the services. Thank you

January 04, 2018

By Marian B

I am a current client of this provider

They are always on time. They are very good as far caring for my wife. Whoever has been here has been very helpful in taking care of my wife's needs.

December 13, 2017

By Meggan L

I am a current client of this provider

I would recommend Right at Home because they have caregivers who come to help me. Right at Home has made my life easier by giving me a caregiver.

December 07, 2017

By Helen L

I am a current client of this provider

Right at Home has provided good caregivers for my aunt and I haven't had problems with any of them. They are flexible with our schedule when I need to change hours. Their employees are very friendly and very professional. The services from Right at Home have made life easier by providing care for my aunt, who is an amputee. They help her get dressed every day and are sociable with her. It has been helpful to me because I was able to be comfortable and had peace of mind knowing that she had caregivers I could trust while I was at work.

November 21, 2017

By Mary B_42

I am a current client of this provider

Right at Home is always available when I need them. Right at Home is able to answer any of my questions.

November 08, 2017

By Fay K_1

I am a current client of this provider

Whenever I have called Right at Home to arrange care for my father they have been able to provide care the next day. Right at Home helps my father with anything he needs and the caregivers are good companions for him.

November 07, 2017

By Fifth

I am a current client of this provider

Right At Home has been a God send for my husband and I with the caring of our loved one. No question was too small and all were answered quickly to our satisfaction. The staff was always available, very friendly, and willing to work with us. Our loved one was always comfortable with caregivers who came out. I highly recommend Right at Home to any family in need of assistance with their family members.

October 19, 2017

By Anonymous_933

I am a past client of this provider

Right at Home was very tough to deal with when it came to billing. It got ugly fast and we didn't have time. We didn't pay late, but if it got near the time the bill was due they treated us like criminals. When we got service, it was very good. If Right at Home had backup people, it would make our lives easier.

Provider Response

Thank you for contacting Right at Home, which provides quality caregivers who help our clients maintain their independence while providing safety and comfort while living at home. Our service agreement, which is completed before beginning care, states that the Client agrees to remit payment within ten days of the date of each weekly RAH invoice. The collection process is only necessary when we are not paid in a timely manner and we follow a regimented collection process that never begins until after the invoice becomes past due. I appreciate your understanding of the necessity for us to follow our business process in order to continue to provide affordable, reliable service in home care. To address the issue of backup people, Right at Home maintains an extensive group of caregivers that are available to fill in when the regular caregiver is not able to cover a shift. Unfortunately, when there are last minute changes or call outs, it can be difficult to find a replacement caregiver since most are already engaged. Please rest assured that our staffing coordinators make every effort to cover these shifts with one of our competent, well-trained replacement caregivers. Should you have any additional questions about our services and billing, or need further assistance, please do get in touch with us at your earliest convenience.

October 18, 2017

By Philip I_1

I am a past client of this provider

I would say that all the caregivers that came here were very personable, caring, and warm people. While I was at work, Right at Home took care of my dad. I knew that my father was in good hands.

October 11, 2017

By Rickey J

I am a current client of this provider

Right at Home's communication is very poor. There is lack of communication. The nurse is doing it because she cares. That is what makes a difference. It's not just a job.

October 06, 2017

By Elizabeth F

I am a current client of this provider

Right at Home is a wonderful company. I can't drive so they they take me on errands.

October 05, 2017

By Jamilah C

I am a current client of this provider

Right at Home provides me with someone I can talk to and work with. Right at Home caregivers provide a companion I can talk with. I am happy to have the caregivers here with me.

September 26, 2017

By Doris G

I am a current client of this provider

I have been very pleased. I almost always have someone for the care, and everyone has been very pleasant. My mother has dementia, but all the caregivers are very attentive.

September 26, 2017

By Robert J_5

I am a current client of this provider

I'd tell someone that I like the people I've met at Right at Home. Right at Home's service has helped the most by easing my concern about Robert.

September 14, 2017

By George Z_1

I am a current client of this provider

I am very happy with the staff at Right at Home. Right at Home's services give me peace of mind that my father is in a safe environment with a good caregiver.

September 13, 2017

By Barbara H_8

I am a current client of this provider

The caregivers we have had from Right at Home have been very nice and courteous. They seem to be good people. The services from Right at Home provide my wife with the help she needs throughout the day.

September 07, 2017

By Patrick_M

I am a past client of this provider

We tried several home care agencies, and Right at Home is the one we stuck with. They are an outstanding agency that provided high quality, thoughtful, and consistent care for my dad during a very challenging time. Tracy, our community relations manager, was readily accessible to provide the right caregivers and get them to us at various locations and under a shifting timeline. The caregivers were each extremely knowledgable, very professional, and took care of my dad like he was their own father. We could not have been happier with Right at Home. This is an outstanding company, and I'd recommend them to anyone who needs a professional caregiver.

August 14, 2017

By Rachel P_2

I am a current client of this provider

We are very satisfied with Right at Home's services. Right at Home has lightened my mom's load. The caregiver makes sure that my mom is taken care of.

August 11, 2017

By Paul W

I am a current client of this provider

I would tell others that Right at Home is a good company to hire. Whatever the caregivers are assigned to do, they do.

August 11, 2017

By John H_13

I am a current client of this provider

I would refer Right at Home to a friend because I am satisfied with the way the caregivers work with the patient. The agency has respected my request to send caregivers and they are well-trained and have been working out very well. Right at Home's caregivers take much of the patient care under control, by exercises and assisting with bathing needs. The caregiver does well in providing the care and communicating to me about changes in the care. I don't have to give the patient baths.

August 09, 2017

By Annette L_1

I am a current client of this provider

Right at Home is dependable and has good personnel. The services from Right at Home are necessary for us.

August 07, 2017

By Bernard and Rosemary H

I am a current client of this provider

We have a very good caregiver that comes to see us. The services started in January, and I was in a wheelchair, but now through my therapy that my caregiver takes me to, I hardly use a wheelchair. I can also drive my car, and I've recovered pretty well.

August 07, 2017

By Linda S_9

I am a current client of this provider

Right at Home's caregivers are very good, efficient, and on time. My caregiver has a good attitude when she comes in. She helps me with whatever I ask of her, and it's good working with her.

July 24, 2017

By Dorothy K_1

I am a current client of this provider

Most of the people from Right at Home are great. Right at Home doesn't seem to able to fill the position when a caregiver can't come. I have to go along with the services because I can't do much. I wish they could show up on time and not have care trouble.

July 20, 2017

By Bernardine M

I am a past client of this provider

The care that I was given was really good. I needed someone to talk to once or twice and I was not charged for that. The services impacted me because I knew that Right at Home was there and I was able to rely on Right at Home. This was a time that I really needed care.

July 20, 2017

By Louis S

I am a current client of this provider

Right at Home has always been there for my father and has made life easier by reducing a burden for me. I don't have to be there as much with my father anymore and I am not trained to help him like the caregivers are at Right at Home.

July 07, 2017

By Anonymous_500

I am a current client of this provider

Right at Home can improve by improving the way they handle their billing. The services make the client's life easier by enabling them to move around the house and maintain their normal lifestyle.

July 07, 2017

By Diane C_3

I am a current client of this provider

Right at Home is a good, helpful company. My caregivers come on time. My caregivers give me showers and get me dressed.

June 23, 2017

By Edward C_1

I am a current client of this provider

It may take time to find the right caregiver through Right at Home, but it's worth the wait. Right at Home has made life easier by coming and getting my husband up, bathing him, and dressing him.

June 20, 2017

By Jean A_2

I am a current client of this provider

Right at Home has done a good job for me. I've been pretty independent, but they offer driving services for me. My family takes care of me mostly, but Right at Home has been here when I have needed them.

June 08, 2017

By Bernard J_1

I am a current client of this provider

Right at Home provides good caregivers and good service. The service has made my life easier by feeding the client, providing good caregivers, and making him happy.

May 17, 2017

By William H_5

I am a current client of this provider

Right at Home are an excellent service, and the caregivers are really good and easy to work with. The caregivers from Right at Home allow the client to do stuff that he could not do by himself and help him to feel independent. Our caregivers are like family and keep him very happy.

May 17, 2017

By Jessie S_1

I am a current client of this provider

Right at Home tries really hard to work with the client and get caregivers that are compatible for the client. The caregivers are here and help break up some time while I am at work. They help her to the store, in the shower, and with some house things.

May 17, 2017

By maryinmaryland

I am a current client of this provider

Our family began using Right at Home's Rockville office in October 2016 to care for my Dad after he experienced several medical issues that changed his circumstances from fully independent to dependent upon help for a lot of basic activities of daily living (ADLs) within only a few months. When we first contacted Right At Home, we were very impressed by the level of care and communication given right from the start. What is even more impressive is that same level of commitment, care, and communication has been maintained every day since October 2016 by every staff member, and it is now mid-May 2017. That says a lot about the level of dedication and competence of the entire organization, which is not always easy to find. One of the things that sets Right At Home apart from other agencies is that their caregivers are all employees of the company (as opposed to 1099 independent contractors), and those staff members are carefully screened and matched to clients. Every caregiver with whom we have worked has been wonderful...EVERY SINGLE ONE. We have our two core caregivers (Doris and Jules) who see Dad every day and take excellent care of him, treating him as lovingly as if he was their own family (and these two particular caregivers are like family to us). Because they make sure that Dad is always impeccably bathed and groomed, make sure he takes his medications, carefully document his mood/energy level/activities on a daily basis, and help him with his physical therapy exercises, Dad's overall condition has vastly improved over the past several months. The skills, dedication, and heart that Right At Home staff members Doris and Jules provide have been invaluable to his progress and my ability to work and handle other affairs, because I know that Dad is well-cared for and that he is engaging in activities that he enjoys. The office staff, managers, and owners are also absolutely wonderful, helping us to navigate the issues/obstacles that so often come with seeking reimbursement from long term care insurance, as well as referring Dad to the VA care benefits program to help defray costs if he is deemed eligible. I never would have even known to apply to that if the Right At Home Managers/Owners had not suggested it and provided the application paperwork. Our overall experience with this care provider has been absolutely wonderful, and it is very comforting to have this type of caring and qualified resource available to ensure that loved ones get the excellent care that they deserve. I highly recommend Right At Home Rockville and cannot thank them enough for all they have done for our family.

May 11, 2017

By Anonymous_593

I am a past client of this provider

Some of Right at Home's caregivers were competent, and others weren't. Right at Home could have been more reasonable when it came to how expensive it was.

May 05, 2017

By Ruth M_1

I am a current client of this provider

I would recommend Right at Home. The services are excellent. My caregivers get me water and cranberry juice.

April 24, 2017

By Jon F

I am a current client of this provider

The caliber of the caregivers that Right at Home sends is not on a nursing level, and they are missing certain skills. I wouldn't be able to go on with my daily life if I didn't have my caregivers from Right at Home.

April 11, 2017

By Goldie B_1

I am a current client of this provider

Right at Home's caregivers stay with my wife and help her with the things that she needs. Right at Home helps my wife with the bathroom, eating, getting dressed, and they provide her with companionship. They are good at helping her when I am away and that gives me peace of mind.

April 07, 2017

By Anonymous_676

I am a current client of this provider

Right at Home takes care of the client and provides whatever care they are supposed to have just like any other agency. Right at Home has helped my bed-ridden mother, who has Alzheimer's a lot.

March 21, 2017

By Mr. A_1

I am a current client of this provider

I would say that Right at Home is very reliable, and if schedules change, they are good at providing someone on short notice. I can go to work and know that my wife is taken care of.

March 16, 2017

By Melinda G_1

I am a past client of this provider

Having Right at Home is like having a friend in the house. It was helpful that the caregivers helped clean the house and helped my wife get around.

March 16, 2017

By Gordan M_1

I am a current client of this provider

My mother didn't like that Right at Home kept changing people. It has been the same for a month now, and though my mother is happy with them, a lot of the previous caregiver didn't have English as their primary language. There have been some communication issues. There are not big things, but I would like to see a bill monthly instead of every week. It seems likes more paperwork.

Provider Response

Hi Gordan, We are extremely grateful you've entrusted Right at Home of Montgomery County with your mother's care. Throughout our service of every client, particularly in the beginning stages of care, we appreciate feedback like yours so we find the best caregiver match for the client's needs in order to provide a great experience. While we don't require that English is their primary language when hiring caregivers, we do conduct extensive phone and live interviews and have each candidate complete and pass a written test to ensure they speak, read, and write clear English. In regards to invoicing, although Right at Home generally bills weekly, we do have a monthly billing plan available and would be happy to discuss this option with you.

March 16, 2017

By Cheryl A_4

I am a current client of this provider

Right at Home seems to have the best population of nurses that are available in the area. The services are what I seemed to expect they would be.

February 23, 2017

By Janet W_1

I am a current client of this provider

I have been very happy with Right at Home. The services help me in everything.

February 06, 2017

By Dharam D_1

I am a current client of this provider

I would tell an interested friend that Right at Home always answers my questions when I call them. I can't do a lot of things myself, so I depend on them for some things. I enjoy their company. Everything they do is good, but I only use them for cooking and cleaning.

February 06, 2017

By Onur C_1

I am a current client of this provider

I feel like the caregivers need more training, especially with hygiene and keeping their cars clean. Right at Home has made my life a little easier by being reliable and giving me house time, which I appreciate.

January 16, 2017

By Dave Frost

I am a past client of this provider

Home care provided expert advice while answering our many questions about managing the in home care for my mother in law. They provided excellent care and communicated with us in our time of need. I would not hesitate to refer Right at Home to anyone seeking professional, affordable and caring home care for their loved ones.

August 25, 2016

By Katherine S

I am a past client of this provider

Hello, this card is not big enough for me to say just how much we appreciated the help that you provided. The caregiver was very attentive to all of the needs. And she dresses so nice and just a beautiful personality. Words can not express how much I thank you for all your help.

May 11, 2016

By TAFriedrich

Other

I used Right at Home services in connection with in/out surgery involving intravenous sedation, My caregiver drove me to the surgical center and drove me home after the procedure. And she did much more than that--she was professional, attentive, helped me get myself together after the surgery, and listened to my discharge orders, reminding me of post-op procedures that I had not heard. She made sure I was comfortable before she left me at home, At all times I felt I was in capable and knowledgeable hands. .

May 10, 2016

By AnitaNFCWP

I am a past client of this provider

We used Right at Home for my mother for two weeks. They were very good and helpful as needed with food preparation and once in a while, some laundry. They didn't really need to do anything personal. We chose them because of location and the services they offer.

February 25, 2016

By Albert13

I am a current client of this provider

The caregiver has been very mechanical and she continued to adapt to everything. She's a great companion aide and assistant for me.

February 13, 2016

By Cinar

I am a current client of this provider

My caregiver is like a son to me. He is honest, caring, and very clean. He is the best thing that has happened to me and my mother. I wouldn't change a thing.

February 02, 2016

By Sandra Ymbert

I am a current client of this provider

Margaret is a loving, caring person. She is a hard worker and very respectful to me.

February 02, 2016

By Wadas

I am a current client of this provider

I didn’t think I would like having someone into my home. Then I met my caregiver. I like and trust her. She’s like part of the family.

February 02, 2016

By Aladj

I am a current client of this provider

My caregiver is perfect. I don’t know what we would do without her. We rely on her and thank goodness we have her.

January 29, 2016

By Taylor3

I am a current client of this provider

I like this company. They take care of me. They meet my needs and get things done.

January 28, 2016

By F. Simon

I am a current client of this provider

I like my caregiver that comes. She was nice and very accommodating. She has an accent, but I don’t mind.

January 28, 2016

By Lacy3

I am a current client of this provider

I really feel good about the service. No complaints. The caregiver does a good job.

December 30, 2015

By Marie Windsor

I am a current client of this provider

Always willing to do what she needs. She is always happy and cheerful. Always on time and great driver.

December 30, 2015

By Reviewer29

I am a current client of this provider

My caregiver drives me back and forth to the YMCA three days a week. Most people sit on the side and wait, but she participates to be close to me making sure I'm alright. The rest of the club knows her and like her, noticing when she's not there. I really like her (my caregiver), she's like family to me.

December 30, 2015

By Mr Lanahan

I am a past client of this provider

I have had some good caregivers over time with RAH. Some will go out of their way to help me.

December 30, 2015

By Mrs Kusuwita

I am a current client of this provider

I am happy to know, when I call the office for a caregiver, they send one. I'm not sure who is coming but I know someone will.

December 29, 2015

By Jeff Brown

I am a current client of this provider

Licensed, insured, bonded agency. The caregivers they provided for my father’s had hands on dementia experience and improved the well-being of my father.

December 29, 2015

By W. Howard

I am a current client of this provider

My son found the company. I find no fault in anything. So far, so good.

December 29, 2015

By Mrs. Roonan

I am a current client of this provider

I love my caregiver, Megan.

April 17, 2015

By Valerie Levy

I am a current client of this provider

Right at Home has been very attentive and organized and willing to please. Lyn has been great. She is a willing efficient and competent. I would recommend and use your agency anytime I need this kind of care and services.

June 28, 2013

By Sylvia8

I am a current client of this provider

Helps with grocery shopping and drives me when I can't get up to do it myself.

June 27, 2013

By Ginny2

I am a current client of this provider

We love the service for our parents from this company. Gloria does a wonderful job keeping us informed of any concerns or changes in caregivers. Natoya is a GREAT live-in caregiver. Our parents both think she is great and she has helped an incalcuable amount with our mother's care.

June 26, 2013

By Patricia19

I am a current client of this provider

I love all aspects of your company. Kudos to all! Gloria and Melanie both deserve 5 stars! Many thanks! She's my mom "95 years young".

October 01, 2012

By Craiger Kay

I am a current client of this provider

Right at Home has been my rock for the better part of 5 years since my father's symptoms relegate him mostly to his apartment. I have round the clock care. There have been of course the few bad apples but for the most part, their management staff has problem solved around it

April 20, 2009

By Ellen R.

My loved one used this service

We used Right at Home to take care of my mom. The staff in the office were very friendly and involved in my mom's care. The caregiver they assigned to my mom, became her best friend. She really was a part of the family. I would highly recommend Right at Home to anyone looking for care at home.
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About Right at Home Montgomery County, MD

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home Montgomery County, MD

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