Right at Home Montgomery County, MD

Offers Home Care

138 Reviews
Call (301) 710-9609
Right at Home Montgomery County, MD (301) 710-9609
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Reviews of Right at Home Montgomery County, MD

138 Reviews Write a review

Home Care Reviews for Right at Home Montgomery County, MD

October 03, 2018

By Asaf D

I am a current client of this provider

The caregiver who came recently is very well-mannered. The caregivers help with transfers, dishes, and light housekeeping.

September 26, 2018

By Barbara P_2

I am a current client of this provider

The caregiver was very helpful to me. They have helped me most by preparing to help me leave my home.

September 12, 2018

By Gratefulfor Vivian

I am a current client of this provider

Right at Home offers professional caregivers that are perpetually trained in providing outstanding care for their clientele. One shining star is Vivian who handles the staffing. Her commitment to finding the perfect caregiver for your loved one cannot be put into words. As my screen name suggests, I am grateful for the phenomenal customer service and the optimal level of care she has provided me to find the best caregiver for my dad (who is my world). I thank God for her and am pleased that we have crossed paths.

September 11, 2018

By Webster L_1

I am a current client of this provider

They know what they are doing. They send the best caregivers out to the homes. They come and work with my loved one to relieve me.

September 06, 2018

By Arlene

I am a current client of this provider

They provide well trained, knowledgeable personal attendants. They are prompt and very helpful.

September 05, 2018

By Neil M

I am a current client of this provider

It's okay. I'm satisfied in a way. They help me get to the bathroom and free my wife up a bit because I'm handicapped.

September 05, 2018

By Ronald E

I am a current client of this provider

They are efficient, courteous, and reliable. I'm fine, I am pleased with the person I have.

September 05, 2018

By Betty B_1

I am a current client of this provider

They need to have more consistency. There have been times where I have had to request invoices. They have helped her with everything. They are cleaning, cooking, driving, and doing other things like that.

September 05, 2018

By Mary A_3

I am a current client of this provider

They come when they are supposed to and they leave when they are supposed to. In between that, they do what they are supposed to. I would like to have the same person coming instead of having a different one come each time.

September 05, 2018

By Helen L_2

I am a current client of this provider

They've always been able to get a caregiver when our normal ones are unavailable. They have been wonderful and are well-trained. They help by being present and by taking care of my mom's needs.

August 20, 2018

By Phyllis R

I am a current client of this provider

One of the things that we have found is that on the weekends they aren't as consistent. They should find people that can make weekends regularly. They send different people on the weekends and there is always a learning curve. The regular girls worked out well because they learned how things worked, but the weekend people that come out can't always transfer my wife, which is what we have them there for. The ones through the week help a lot and the weekend isn't so good.

August 08, 2018

By Mary H_32

I am a current client of this provider

The first few people that came didn't work well. The one that is coming now is great They have helped him by doing things that he is no longer able to do

August 08, 2018

By Mary-Hill F

I am a current client of this provider

They need more training, particularly in cooking. I have to do too much general training myself. They are necessary and I don't know what I would do without them. When I'm given people on short notice, they are very bad. They need to have more training to make my life easier.

July 25, 2018

By David & Virginia W

I am a current client of this provider

The things they do for us are pleasing to us. They walk with my loved one. I have a fracture in my back and I am not able to walk with him, so they do that.

July 24, 2018

By Mina S

I am a current client of this provider

The caregiver is very good and they are good at keeping me informed if there is an issue. There is continuity and good service with them.

July 19, 2018

By Anonymous

I am a current client of this provider

They can improve the communication skills of the caregivers. There have been a very few instances of caregivers who were not well matched. They need to have patience in dealing with my loved one's condition. They need to use techniques to keep them calm and less stressed.

July 17, 2018

By Paulita S

I am a current client of this provider

They are good people. They are kind. She helps with my home. My home is a work in progress and I can't wait to come up with a plan and keep working on it.

July 17, 2018

By Ray Anne O

I am a current client of this provider

I would like them to have the services be less expensive. However, I do like the service they provide. They provide service immediately. They have helped me the most to make it so I do not have to be at the house every day.

July 03, 2018

By Emanuel G

I am a current client of this provider

I would tell a friend that they are prompt and show up on time. The provider has helped me by doing social activities, talking to him and walking with him. The interaction is good for him.

July 03, 2018

By Regis S

I am a current client of this provider

My loved one has brain damage so he is more accustomed to regular caregivers. If a new person comes he has to get adjusted again. It helps me because I'm the only caregiver, it gives me respite for the few hours that they come.

June 19, 2018

By Fred J

I am a current client of this provider

We haven't had any problems with them and they seem to work with what I need. They make my daily life a lot easier with my personal care, preparing food, and making my bed.

June 18, 2018

By Dana L

I am a current client of this provider

They are on time, they communicate well, and they are decently priced. The main reason I use Right at Home is to give my father dialysis. This keeps me from having to stop my day to do it. There is not a lot of care taking place, but it is helpful.

June 08, 2018

By dbarr39

I am a current client of this provider

I am a current patient of Right at Home and wasn't impressed with my first home attendant. She came in at different times both days until I asked her what was her schedule. Anyway on 8 June I got another home attendant and she came in blazing. she took care of my hygiene, my hair, fixed me breakfast, lunch, did my exercises with me, took me to the bathroom and washed her hands after everything. After seeing how she interacted I was finally pleased. Benise possess the qualities I was looking for. I told her at the end of her shift how pleased I was. Me being a disabled vet, that suffers from anxiety made it difficult for me to trust and relax but Benise helped put me at ease. I love her attitude. I would also like to thank Audrey from Right at home for working with me to find the right person. Thanks Audrey!!

June 04, 2018

By Helen B_11

I am a current client of this provider

The people work hard to bring the right person to the home. She is used to being alone. She really likes the caregiver and looks forwards to her company.

June 04, 2018

By Robert N

I am a current client of this provider

The services are wonderful. The nurses they send out are very organized and know what they are doing. The administration is very good. The caregivers come in and help me manage my medication, they help me clean up, and they prepare my meals. They're companions and they help me with therapy.

June 04, 2018

By Raymond & David K

I am a current client of this provider

They are extremely dependable, friendly, knowledgeable, and extremely helpful. They keep everything organized around him and make his days so he smiles and has hope.

June 04, 2018

By Anonymous

I am a past client of this provider

The aides were conscientious. The services were timely and prompt.

May 22, 2018

By Dolores S

I am a current client of this provider

I am very satisfied with my caregiver. She does a wonderful job. I am very disabled. I had a failed spine surgery, so I need so much help, and I am getting it.

May 14, 2018

By Shawni L

I am a current client of this provider

They do find workers for the schedules. I have someone to assist me in the home. It relieves me of some of the duties. I'm able to get some rest or get done other chores.

May 10, 2018

By Teresa F

I am a current client of this provider

They're organized, and they do everything that I request be done. They have nice caregivers, and they're always nice. I'm glad I found them. I live by myself, and my friends aren't close. I have problems with my kidney stones, and they've helped to take me to my procedure, wait for me, and take me home.

May 03, 2018

By Carolyn H

I am a past client of this provider

They seemed reliable, they seemed honest and caring. They helped her by being available to take her to doctor appointments.

April 26, 2018

By Sharon and James A

I am a current client of this provider

I like what Right at Home does. They help me. It is wonderful. Right at Home saves me from doing a lot around here because I had a stroke. It really helps me out a lot.

April 26, 2018

By Paul R_1

I am a current client of this provider

I like that someone comes in and helps with him, but they could improve on their scheduling to have the same person come. It's confusing for someone with dementia to have a new person coming every day. They bathe him, help with feeding, and help with his everyday living. It's difficult when you have someone with Alzheimer's who doesn't always understand what's going on.

April 26, 2018

By Douglas S

I am a current client of this provider

It is a good place, and the people are nice. It helps me to get around the house.

April 16, 2018

By SandraLB

I am a past client of this provider

I am a care giver for my 92 year old aunt who is an amputee. We used Right At Home for 15 months (January 2017-April 2018). They provided Certified Nurse Assistants (CNA) to dress and feed my aunt and do light house cleaning. The staff was very good. The coordinators for the CNA's were always professional and friendly. When a CNA could not come, the majority of the time they were able to provide a substitute and worked with me when I had schedule or time changes. 97% of the CNA's were experienced, professional, friendly, very patient and compassionate in caring for my aunt. The visiting nurse who came quarterly was very professional and friendly. Ms. Pat, the receptionist, always answered the phone with a pleasant voice and was very professional in directing your call. My aunt had to recently move to an assisted living home to receive 24/7 professional care that could no longer be provided at home. I thank Right At Home for your services and would recommend them to others.

April 06, 2018

By Anonymous

I am a current client of this provider

The aides are pretty good. They come when they're supposed to and help my loved one do what they need to do. My loved one needs them, so the service has a good impact on our lives. I can leave them with the caregivers and go to the doctor and do errands that need to be done.

April 03, 2018

By Larry E

I am a current client of this provider

It is a positive experience every time. They take good care of me. It makes it easier for me to get up and down all the time.

April 03, 2018

By Denise D

I am a past client of this provider

They were able to meet the hours I needed. For me, we were able to get out at least twice a month without my mother.

March 20, 2018

By Ralph R

I am a current client of this provider

They seem to keep in good contact about changes. He is not incapacitated, but he has a condition where he has episodes of low blood pressure where he passes out, so they are good at watching him and make sure he doesn't fall. They also monitor his blood pressure.

March 19, 2018

By Richard B_14

I am a past client of this provider

The people were on time and very helpful. They helped me with meals, which made life easier on me.

March 16, 2018

By Joel C

I am a current client of this provider

They come when they say they are going to come and they are very nice and caring. They have made my husband really comfortable with their presence. When they come, my husband is very comfortable with them.

March 07, 2018

By Anonymous

I am a current client of this provider

They need to have better communication. They take care of my loved one, which gives me a break to go and do things while they are here.

March 07, 2018

By Webster L

I am a current client of this provider

They do their job. They do the job right and do what they are supposed to do. It gives me a little more free time.

March 05, 2018

By Frank P

I am a current client of this provider

They could be more cooperative with me. My problem isn't with the people that they send but with the office itself. The office tells me exactly the opposite of what the Veteran's Administration tells me. By the time the person gets here and I tell them what gets done, the three hours are almost all used up. The office is terrible. They never look into it. They come and do what has to be done and help me with everything. One of my biggest things is that I'm almost completely blind and they're really good.

January 26, 2018

By RET

Other

After having engaged the services of a couple of other agencies to assist with care for our 98.5 Yr Old Mother - I believe we have truly found the best solution with Right-at-Home. I have been very pleased with the professionalism and promptness of the staff. Our current caregiver is a Blessing from Heaven (5 Stars out of a possible 5)! Thank You, so much, Right-at-Home.

January 19, 2018

By Anonymous

I am a current client of this provider

They have poor management. The caregiver is excellent. I specifically selected my caregiver.

January 05, 2018

By Elena G.

I am a current client of this provider

Very professional, flexible, and nice staff. I am very pleased with the services. Thank you

January 04, 2018

By Regis S

I am a current client of this provider

Due to the nature of my husband's disabilities he was used to a caregiver and she did a good job. When I requested to keep that caregiver because she was helping him progress so much they weren't able to keep her with us. I had to take some time off to go out of the country and when I came back they had changed my husband's caregivers schedule. Despite the situation that I explained to them and the feedback I gave about the improvements my husband was making with his caregiver, they still took her away from us.
Provider Response
Thank you for sharing your experience with Right at Home of Montgomery County. We take great pride in our extensive vetting process which includes personality testing, phone and live interviews, background checks, drug screening, and a very thorough and ongoing medical and care training and supervisory program. Our caregivers periodically have different situations that require us to adjust their schedules. Unfortunately, if there is an interruption in service, a caregiver cannot always wait for a particular client to come back on service. Therefore, we may not be able to engage the same caregiver, but will always provide a replacement caregiver that is well trained and skilled. We appreciate your understanding and the opportunity to provide in home care to your husband.

January 04, 2018

By Marian B

I am a current client of this provider

They are always on time. They are very good as far caring for my wife. Whoever has been here has been very helpful in taking care of my wife's needs.

December 15, 2017

By Mina S

I am a current client of this provider

Right at Home has great services because they are dependable with sending the caregiver on time, every time. Right at Home has been able to take my mother shopping for me.

December 13, 2017

By Meggan L

I am a current client of this provider

I would recommend Right at Home because they have caregivers who come to help me. Right at Home has made my life easier by giving me a caregiver.

December 07, 2017

By Dana L

I am a current client of this provider

I would recommend Right at Home because my loved one has been going well with the care. Right at Home is attentive to our needs. Right at Home provides the transportation for my loved one that he needs.

December 07, 2017

By Helen L

I am a current client of this provider

Right at Home has provided good caregivers for my aunt and I haven't had problems with any of them. They are flexible with our schedule when I need to change hours. Their employees are very friendly and very professional. The services from Right at Home have made life easier by providing care for my aunt, who is an amputee. They help her get dressed every day and are sociable with her. It has been helpful to me because I was able to be comfortable and had peace of mind knowing that she had caregivers I could trust while I was at work.

December 07, 2017

By Anonymous

I am a current client of this provider

Right at Home is responsive and thorough. Right at Home provides my loved one with companionship as well as help with hygiene and meals.

November 21, 2017

By Mary B_42

I am a current client of this provider

Right at Home is always available when I need them. Right at Home is able to answer any of my questions.

November 08, 2017

By Carolyn H_6

I am a current client of this provider

Right at Home seems to be efficient, professional, and friendly. Right at Home has made life easier because I live a long way from my loved one, I feel better knowing that someone is taking care of that loved one.

November 08, 2017

By Fay K_1

I am a current client of this provider

Whenever I have called Right at Home to arrange care for my father they have been able to provide care the next day. Right at Home helps my father with anything he needs and the caregivers are good companions for him.

November 07, 2017

By Fifth

I am a current client of this provider

Right At Home has been a God send for my husband and I with the caring of our loved one. No question was too small and all were answered quickly to our satisfaction. The staff was always available, very friendly, and willing to work with us. Our loved one was always comfortable with caregivers who came out. I highly recommend Right at Home to any family in need of assistance with their family members.

November 03, 2017

By Fred J_7

I am a current client of this provider

I would recommend Right at Home because they are dependable, and they take care of me. The services from Right at Home have made life easier because they get help to me on time, and they help me to maintain a good diet.

November 03, 2017

By Marrieo H

I am a current client of this provider

I would recommend Right at Home because the services are good. The service does a really good job. I like the person who provides care. The caregiver already knows what to do for me when they come in to clean my house.

October 19, 2017

By Anonymous_933

I am a past client of this provider

Right at Home was very tough to deal with when it came to billing. It got ugly fast and we didn't have time. We didn't pay late, but if it got near the time the bill was due they treated us like criminals. When we got service, it was very good. If Right at Home had backup people, it would make our lives easier.
Provider Response
Thank you for contacting Right at Home, which provides quality caregivers who help our clients maintain their independence while providing safety and comfort while living at home. Our service agreement, which is completed before beginning care, states that the Client agrees to remit payment within ten days of the date of each weekly RAH invoice. The collection process is only necessary when we are not paid in a timely manner and we follow a regimented collection process that never begins until after the invoice becomes past due. I appreciate your understanding of the necessity for us to follow our business process in order to continue to provide affordable, reliable service in home care. To address the issue of backup people, Right at Home maintains an extensive group of caregivers that are available to fill in when the regular caregiver is not able to cover a shift. Unfortunately, when there are last minute changes or call outs, it can be difficult to find a replacement caregiver since most are already engaged. Please rest assured that our staffing coordinators make every effort to cover these shifts with one of our competent, well-trained replacement caregivers. Should you have any additional questions about our services and billing, or need further assistance, please do get in touch with us at your earliest convenience.

October 18, 2017

By Philip I_1

I am a past client of this provider

I would say that all the caregivers that came here were very personable, caring, and warm people. While I was at work, Right at Home took care of my dad. I knew that my father was in good hands.

October 11, 2017

By Rickey J

I am a current client of this provider

Right at Home's communication is very poor. There is lack of communication. The nurse is doing it because she cares. That is what makes a difference. It's not just a job.

October 06, 2017

By Elizabeth F

I am a current client of this provider

Right at Home is a wonderful company. I can't drive so they they take me on errands.

October 05, 2017

By Jamilah C

I am a current client of this provider

Right at Home provides me with someone I can talk to and work with. Right at Home caregivers provide a companion I can talk with. I am happy to have the caregivers here with me.

September 26, 2017

By Doris G

I am a current client of this provider

I have been very pleased. I almost always have someone for the care, and everyone has been very pleasant. My mother has dementia, but all the caregivers are very attentive.

September 26, 2017

By Robert J_5

I am a current client of this provider

I'd tell someone that I like the people I've met at Right at Home. Right at Home's service has helped the most by easing my concern about Robert.

September 14, 2017

By George Z_1

I am a current client of this provider

I am very happy with the staff at Right at Home. Right at Home's services give me peace of mind that my father is in a safe environment with a good caregiver.

September 13, 2017

By Barbara H_8

I am a current client of this provider

The caregivers we have had from Right at Home have been very nice and courteous. They seem to be good people. The services from Right at Home provide my wife with the help she needs throughout the day.

September 07, 2017

By Patrick_M

I am a past client of this provider

We tried several home care agencies, and Right at Home is the one we stuck with. They are an outstanding agency that provided high quality, thoughtful, and consistent care for my dad during a very challenging time. Tracy, our community relations manager, was readily accessible to provide the right caregivers and get them to us at various locations and under a shifting timeline. The caregivers were each extremely knowledgable, very professional, and took care of my dad like he was their own father. We could not have been happier with Right at Home. This is an outstanding company, and I'd recommend them to anyone who needs a professional caregiver.

September 06, 2017

By Patricia A

I am a current client of this provider

Right at Home's caregivers have all been dependable. I have never been left stranded. They all vary in the way that they do things. The services have been very good. The fact that they are dependable has been the most helpful.

August 14, 2017

By Rachel P_2

I am a current client of this provider

We are very satisfied with Right at Home's services. Right at Home has lightened my mom's load. The caregiver makes sure that my mom is taken care of.

August 11, 2017

By Paul W

I am a current client of this provider

I would tell others that Right at Home is a good company to hire. Whatever the caregivers are assigned to do, they do.

August 11, 2017

By John H_13

I am a current client of this provider

I would refer Right at Home to a friend because I am satisfied with the way the caregivers work with the patient. The agency has respected my request to send caregivers and they are well-trained and have been working out very well. Right at Home's caregivers take much of the patient care under control, by exercises and assisting with bathing needs. The caregiver does well in providing the care and communicating to me about changes in the care. I don't have to give the patient baths.

August 09, 2017

By Annette L_1

I am a current client of this provider

Right at Home is dependable and has good personnel. The services from Right at Home are necessary for us.

August 09, 2017

By Anonymous_443

I am a current client of this provider

It is hard to find caregivers to match our schedule. During the time that we use Right at Home, it makes things much easier, but it doesn't solve all of our problems.

August 07, 2017

By Bernard and Rosemary H

I am a current client of this provider

We have a very good caregiver that comes to see us. The services started in January, and I was in a wheelchair, but now through my therapy that my caregiver takes me to, I hardly use a wheelchair. I can also drive my car, and I've recovered pretty well.

August 07, 2017

By Linda S_9

I am a current client of this provider

Right at Home's caregivers are very good, efficient, and on time. My caregiver has a good attitude when she comes in. She helps me with whatever I ask of her, and it's good working with her.

July 24, 2017

By Dorothy K_1

I am a current client of this provider

Most of the people from Right at Home are great. Right at Home doesn't seem to able to fill the position when a caregiver can't come. I have to go along with the services because I can't do much. I wish they could show up on time and not have care trouble.

July 21, 2017

By Grace J

I am a current client of this provider

I would recommend Right at Home because I was satisfied with them. Right at Home's caregivers tend to me, look after me, and ask me what I need. Right at Home makes me feel comfortable.

July 20, 2017

By Bernardine M

I am a past client of this provider

The care that I was given was really good. I needed someone to talk to once or twice and I was not charged for that. The services impacted me because I knew that Right at Home was there and I was able to rely on Right at Home. This was a time that I really needed care.

July 20, 2017

By Edward H_3

I am a current client of this provider

Right at Home is very punctual, professional, and friendly. Right at Home assists my wife in cooking.

July 20, 2017

By Louis S

I am a current client of this provider

Right at Home has always been there for my father and has made life easier by reducing a burden for me. I don't have to be there as much with my father anymore and I am not trained to help him like the caregivers are at Right at Home.

July 07, 2017

By Anonymous_500

I am a current client of this provider

Right at Home can improve by improving the way they handle their billing. The services make the client's life easier by enabling them to move around the house and maintain their normal lifestyle.

July 07, 2017

By Diane C_3

I am a current client of this provider

Right at Home is a good, helpful company. My caregivers come on time. My caregivers give me showers and get me dressed.

June 23, 2017

By Edward C_1

I am a current client of this provider

It may take time to find the right caregiver through Right at Home, but it's worth the wait. Right at Home has made life easier by coming and getting my husband up, bathing him, and dressing him.

June 20, 2017

By Jean A_2

I am a current client of this provider

Right at Home has done a good job for me. I've been pretty independent, but they offer driving services for me. My family takes care of me mostly, but Right at Home has been here when I have needed them.

June 08, 2017

By Bernard J_1

I am a current client of this provider

Right at Home provides good caregivers and good service. The service has made my life easier by feeding the client, providing good caregivers, and making him happy.

May 17, 2017

By William H_5

I am a current client of this provider

Right at Home are an excellent service, and the caregivers are really good and easy to work with. The caregivers from Right at Home allow the client to do stuff that he could not do by himself and help him to feel independent. Our caregivers are like family and keep him very happy.

May 17, 2017

By Jessie S_1

I am a current client of this provider

Right at Home tries really hard to work with the client and get caregivers that are compatible for the client. The caregivers are here and help break up some time while I am at work. They help her to the store, in the shower, and with some house things.

May 17, 2017

By maryinmaryland

I am a current client of this provider

Our family began using Right at Home's Rockville office in October 2016 to care for my Dad after he experienced several medical issues that changed his circumstances from fully independent to dependent upon help for a lot of basic activities of daily living (ADLs) within only a few months. When we first contacted Right At Home, we were very impressed by the level of care and communication given right from the start. What is even more impressive is that same level of commitment, care, and communication has been maintained every day since October 2016 by every staff member, and it is now mid-May 2017. That says a lot about the level of dedication and competence of the entire organization, which is not always easy to find. One of the things that sets Right At Home apart from other agencies is that their caregivers are all employees of the company (as opposed to 1099 independent contractors), and those staff members are carefully screened and matched to clients. Every caregiver with whom we have worked has been wonderful...EVERY SINGLE ONE. We have our two core caregivers (Doris and Jules) who see Dad every day and take excellent care of him, treating him as lovingly as if he was their own family (and these two particular caregivers are like family to us). Because they make sure that Dad is always impeccably bathed and groomed, make sure he takes his medications, carefully document his mood/energy level/activities on a daily basis, and help him with his physical therapy exercises, Dad's overall condition has vastly improved over the past several months. The skills, dedication, and heart that Right At Home staff members Doris and Jules provide have been invaluable to his progress and my ability to work and handle other affairs, because I know that Dad is well-cared for and that he is engaging in activities that he enjoys. The office staff, managers, and owners are also absolutely wonderful, helping us to navigate the issues/obstacles that so often come with seeking reimbursement from long term care insurance, as well as referring Dad to the VA care benefits program to help defray costs if he is deemed eligible. I never would have even known to apply to that if the Right At Home Managers/Owners had not suggested it and provided the application paperwork. Our overall experience with this care provider has been absolutely wonderful, and it is very comforting to have this type of caring and qualified resource available to ensure that loved ones get the excellent care that they deserve. I highly recommend Right At Home Rockville and cannot thank them enough for all they have done for our family.

May 11, 2017

By Anonymous_593

I am a past client of this provider

Some of Right at Home's caregivers were competent, and others weren't. Right at Home could have been more reasonable when it came to how expensive it was.

May 05, 2017

By Ruth M_1

I am a current client of this provider

I would recommend Right at Home. The services are excellent. My caregivers get me water and cranberry juice.

April 24, 2017

By Jon F

I am a current client of this provider

The caliber of the caregivers that Right at Home sends is not on a nursing level, and they are missing certain skills. I wouldn't be able to go on with my daily life if I didn't have my caregivers from Right at Home.

April 11, 2017

By Goldie B_1

I am a current client of this provider

Right at Home's caregivers stay with my wife and help her with the things that she needs. Right at Home helps my wife with the bathroom, eating, getting dressed, and they provide her with companionship. They are good at helping her when I am away and that gives me peace of mind.

April 07, 2017

By Anonymous_676

I am a current client of this provider

Right at Home takes care of the client and provides whatever care they are supposed to have just like any other agency. Right at Home has helped my bed-ridden mother, who has Alzheimer's a lot.

March 23, 2017

By Paulita S_2

I am a current client of this provider

Right at Home has very nice, friendly staff, and not just the caregivers, but all of the staff. The service helps me with everything that the caregivers and I decide is the most important within four hours.

March 21, 2017

By Mr. A_1

I am a current client of this provider

I would say that Right at Home is very reliable, and if schedules change, they are good at providing someone on short notice. I can go to work and know that my wife is taken care of.

March 16, 2017

By Melinda G_1

I am a past client of this provider

Having Right at Home is like having a friend in the house. It was helpful that the caregivers helped clean the house and helped my wife get around.

March 16, 2017

By Gordan M_1

I am a current client of this provider

My mother didn't like that Right at Home kept changing people. It has been the same for a month now, and though my mother is happy with them, a lot of the previous caregiver didn't have English as their primary language. There have been some communication issues. There are not big things, but I would like to see a bill monthly instead of every week. It seems likes more paperwork.
Provider Response
Hi Gordan, We are extremely grateful you've entrusted Right at Home of Montgomery County with your mother's care. Throughout our service of every client, particularly in the beginning stages of care, we appreciate feedback like yours so we find the best caregiver match for the client's needs in order to provide a great experience. While we don't require that English is their primary language when hiring caregivers, we do conduct extensive phone and live interviews and have each candidate complete and pass a written test to ensure they speak, read, and write clear English. In regards to invoicing, although Right at Home generally bills weekly, we do have a monthly billing plan available and would be happy to discuss this option with you.

March 16, 2017

By Cheryl A_4

I am a current client of this provider

Right at Home seems to have the best population of nurses that are available in the area. The services are what I seemed to expect they would be.

February 23, 2017

By Janet W_1

I am a current client of this provider

I have been very happy with Right at Home. The services help me in everything.

February 09, 2017

By Anonymous_645

I am a current client of this provider

The current caregiver from Right at Home is great and that is why I would recommend them. Right at Home comes during the times that I cannot be with the client so that I can do my own errands.

February 06, 2017

By Dharam D_1

I am a current client of this provider

I would tell an interested friend that Right at Home always answers my questions when I call them. I can't do a lot of things myself, so I depend on them for some things. I enjoy their company. Everything they do is good, but I only use them for cooking and cleaning.

February 06, 2017

By Onur C_1

I am a current client of this provider

I feel like the caregivers need more training, especially with hygiene and keeping their cars clean. Right at Home has made my life a little easier by being reliable and giving me house time, which I appreciate.

January 16, 2017

By Dave Frost

I am a past client of this provider

Home care provided expert advice while answering our many questions about managing the in home care for my mother in law. They provided excellent care and communicated with us in our time of need. I would not hesitate to refer Right at Home to anyone seeking professional, affordable and caring home care for their loved ones.

August 25, 2016

By Katherine S

I am a past client of this provider

Hello, this card is not big enough for me to say just how much we appreciated the help that you provided. The caregiver was very attentive to all of the needs. And she dresses so nice and just a beautiful personality. Words can not express how much I thank you for all your help.

May 11, 2016

By TAFriedrich

Other

I used Right at Home services in connection with in/out surgery involving intravenous sedation, My caregiver drove me to the surgical center and drove me home after the procedure. And she did much more than that--she was professional, attentive, helped me get myself together after the surgery, and listened to my discharge orders, reminding me of post-op procedures that I had not heard. She made sure I was comfortable before she left me at home, At all times I felt I was in capable and knowledgeable hands. .

May 10, 2016

By AnitaNFCWP

I am a past client of this provider

We used Right at Home for my mother for two weeks. They were very good and helpful as needed with food preparation and once in a while, some laundry. They didn't really need to do anything personal. We chose them because of location and the services they offer.

February 25, 2016

By Albert13

I am a current client of this provider

The caregiver has been very mechanical and she continued to adapt to everything. She's a great companion aide and assistant for me.

February 13, 2016

By Cinar

I am a current client of this provider

My caregiver is like a son to me. He is honest, caring, and very clean. He is the best thing that has happened to me and my mother. I wouldn't change a thing.

February 02, 2016

By Sandra Ymbert

I am a current client of this provider

Margaret is a loving, caring person. She is a hard worker and very respectful to me.

February 02, 2016

By Wadas

I am a current client of this provider

I didn’t think I would like having someone into my home. Then I met my caregiver. I like and trust her. She’s like part of the family.

February 02, 2016

By Aladj

I am a current client of this provider

My caregiver is perfect. I don’t know what we would do without her. We rely on her and thank goodness we have her.

January 29, 2016

By Taylor3

I am a current client of this provider

I like this company. They take care of me. They meet my needs and get things done.

January 28, 2016

By F. Simon

I am a current client of this provider

I like my caregiver that comes. She was nice and very accommodating. She has an accent, but I don’t mind.

January 28, 2016

By Lacy3

I am a current client of this provider

I really feel good about the service. No complaints. The caregiver does a good job.

December 30, 2015

By Marie Windsor

I am a current client of this provider

Always willing to do what she needs. She is always happy and cheerful. Always on time and great driver.

December 30, 2015

By Reviewer29

I am a current client of this provider

My caregiver drives me back and forth to the YMCA three days a week. Most people sit on the side and wait, but she participates to be close to me making sure I'm alright. The rest of the club knows her and like her, noticing when she's not there. I really like her (my caregiver), she's like family to me.

December 30, 2015

By Mr Lanahan

I am a past client of this provider

I have had some good caregivers over time with RAH. Some will go out of their way to help me.

December 30, 2015

By Mrs Kusuwita

I am a current client of this provider

I am happy to know, when I call the office for a caregiver, they send one. I'm not sure who is coming but I know someone will.

December 29, 2015

By Jeff Brown

I am a current client of this provider

Licensed, insured, bonded agency. The caregivers they provided for my father’s had hands on dementia experience and improved the well-being of my father.

December 29, 2015

By W. Howard

I am a current client of this provider

My son found the company. I find no fault in anything. So far, so good.

December 29, 2015

By Mrs. Roonan

I am a current client of this provider

I love my caregiver, Megan.

April 17, 2015

By Valerie Levy

I am a current client of this provider

Right at Home has been very attentive and organized and willing to please. Lyn has been great. She is a willing efficient and competent. I would recommend and use your agency anytime I need this kind of care and services.

June 28, 2013

By Sylvia8

I am a current client of this provider

Helps with grocery shopping and drives me when I can't get up to do it myself.

June 27, 2013

By Ginny2

I am a current client of this provider

We love the service for our parents from this company. Gloria does a wonderful job keeping us informed of any concerns or changes in caregivers. Natoya is a GREAT live-in caregiver. Our parents both think she is great and she has helped an incalcuable amount with our mother's care.

June 26, 2013

By Patricia19

I am a current client of this provider

I love all aspects of your company. Kudos to all! Gloria and Melanie both deserve 5 stars! Many thanks! She's my mom "95 years young".

October 01, 2012

By Craiger Kay

I am a current client of this provider

Right at Home has been my rock for the better part of 5 years since my father's symptoms relegate him mostly to his apartment. I have round the clock care. There have been of course the few bad apples but for the most part, their management staff has problem solved around it

April 20, 2009

By Ellen R.

My loved one used this service

We used Right at Home to take care of my mom. The staff in the office were very friendly and involved in my mom's care. The caregiver they assigned to my mom, became her best friend. She really was a part of the family. I would highly recommend Right at Home to anyone looking for care at home.
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About Right at Home Montgomery County, MD

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home Montgomery County, MD

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