The Willows

Fredda

I've been living at the Willows for almost a year now. Everybody is very helpful and very cheerful. It is really a great pleasure to work with all the staff, from the waitresses to the maintenance people and to the administration. I'm almost always pleased with the food, and there's always an exception, but very rare. They have a very wide range of food. We have very few restrictions because everybody in our building was vaccinated. All the staff, all the people that come in to do extra work and all the residents were vaccinated. And it's been months, and we can get together, any number of people. If some group come from outside for entertainment, for instance, we may have to wear a mask if they're not vaccinated. I have a one bedroom apartment, which is almost as big as a one bedroom apartment I had back in New Jersey. So I have brought most of my furniture from that apartment. My son does all the shopping and we make our own breakfast and lunch, unless we want to pay for it. We have dinner as part of our rent. We had a lot of activities, we have all kinds of card games and other group games. We have lectures, we have discussion groups. I was an art teacher, and so I have been able to do some art lessons for people and now I'm going to do some art appreciation activity. They're very accepting of people who can do certain things for programing, so we have people that are part of the residents who take part in doing certain activities that they want you to. We found a second home. And I think no matter whom you ask, most people are very happy to be here, some people take part in activities and some don't, but that's up to them. I would recommend it highly. They have very nice residents too.

Birgit S

I have been here in The Willows for a year and a half now and I am very happy here. It feels like home. The staff is absolutely wonderful. Every staff member knows everyone's name here and I think that is impressive because it is a rather large facility. There are lots of different exercise programs. We have yoga, Qi Gong, stretching exercises, strength exercises, special weight lifting for seniors, and lots of opportunities to go out in the parks in Bellingham where we can take walks and converse. I love this apartment. I paid extra to come in here before I sold my house. It faces east, so I have the morning sun. I have a separate bedroom, a large bathroom, a full kitchen and a large living room, and it is all very comfortable. If I need something that pertains to the apartment, I just have to call the front desk and someone will come and fix whatever I may have a problem with. Food is excellent. Activities could not be better. I'm very satisfied with the value for money. This is the kind of place one could ever live as an older person. People here are very helpful and the residents are very kind to each other.

Joanne

My mom was at The Willows Bellingham which was a great community, and I liked it there a lot. She was a resident for 4 and a half years. I have been eating dinner there every night. It's fairly new so it's very nice and fixed up really nice. They don't provide a lot of services but the staff was always friendly and answered any questions people have. They have some activities going on for the residents as well. It's independent living so nobody comes to get you for activities, and as my mom got older she stopped going to activities. So she was just staying in her room all the time except going out for dinner and fetching her mail. They had exercise classes, people come in and do music a couple items a week, they have both live music and recorded music that's playing. The activities director will do what people want to do, so they do a lot of trips outside of the community. They went to cheese places or wine places, and one time they were at a martini challenge. There's a bus that takes you to grocery stores or to different shopping areas, and you can request to go to different places and the bus will take you there. But the bus doesn't have wheelchair access, and the whole place wasn't set up for wheelchairs, even the bathroom was hard to navigate. The food was amazing, but I only had dinners there because you have to pay extra for breakfast and lunch. Although they have lunch available every day.

Anonymous

Can't sing enough praise for Willows and staff. Best service and environment in Bellingham. Best "culture" and "entertainment". I've seen all the other places and nothing compares. Not even close!

Rinnrr

Every person that works at The Willows genuinely cares about the residents. Any request is quickly acted on with a smile! Facility is clean and continually upgraded. My dad's stay at The Willows was great for him. He made many friends and was happy.

Karen

Moving to The Willows was one of the hardest decisions I've ever made. But the professional, caring, and expert staff has consistently confirmed that this is the place to be. Attention to detail, courtesy, humor and communication, safety—all done every day to every resident. Programs and meals are outstanding, maintenance is remarkable. Thank you.