Berkshire Health & Rehabilitation Center

Karen

I just took my husband for respite care at Berkshire Health & Rehabilitation Center for one week. They have physical therapy available there. Some rooms are private and some are semi-private. It was very clean. The staff seems very caring. I know they have activities available, but I didn't see the activities. I know they had them posted. They had some people come in and give some entertainment. A lady called me to find out what kind of hobbies my husband has, so I know that they have things available for the people. They can work on puzzles or do different kinds of crafts and stuff. They seemed to be caring. It seemed clean, and it did not smell. Like everywhere, they can get more staff. Right now, with the COVID thing, everybody is a little bit short on staff; however, they seem to be better than some places.

riverofvalley

Very disappointed in the care my dad received. He came from the hospital for therapy. The doctor didn’t tell the family he changed his meds on admission. It was an extremely important mental medicine. He decided to use a different med that was only supposed to given as needed for sleep/anxiety and have to him 3 times a day. My mom finally found out about the med change but My dad spent 4 days sleeping not eating/drinking. Finally got them to give him fluids. Talked to Dr and he said as the family we should of asked about meds. He took no responsibility for not telling us about the med change. Then he began to wake up and they decided he was a fall risk and we had to have a sitter with him or he had to be discharged. No other nursing home would take him because they told them he needed a sitter. We ended up taking him home before he needed to.

kordireste12

My stay at Berkshire was very good. The therapy was excellent. The folks who helped me were friendly. I would of course recommend this facility to others who need to get back on their feet. Fantastic facility!

jbentley

I love this facility. Berkshire is my home and the staff are my family.

srabin

Every single person has been amazing! Everyone was supportive, caring, and professional. Everyone always had an answer and really went the extra mile to be sure we were comfortable. I really enjoyed Berkshire!

wedwardsjr

Everyone was great! Everyone was always there to check in on me. Very nice people who work here.

aabbott

All of the staff have been wonderful. I wish I could take them all home with me.

wrice567

All of the therapists did an excellent job. Everyone went over and beyond to ensure my care was treated properly.

dleew

I am happy to have made berkshire my home. This facility is clean and organized. I love the staff too. They are like my family.

bestsweetnana

I found the staff so friendly, it was really clean. The residents seem so happy. I would recommend it to everyone.

Marilyn921

My frail and elderly father was in there for a couple weeks due to injury and weakness after being in the hospital. Someone from this place called my mother one day and told her to come pick him up in 2 days as he was well enough to go home, despite the fact that he cannot walk unassisted, use the bathroom alone, etc. There was no home health care set up prior to discharge except to give my mom some phone numbers. The rude discharge/administrators threatened my elderly mother that she would have to pay a $20,000 copay if she wanted to keep him any longer. Extremely poor management. The nursing and PT staff seemed ok.

TTaylor

The nurses and aides were great. I can not thank everyone enough. It was all pleasant. Berkshire is heaven. I have no complaints at all.

Mr. james

Everyone has been super. Berkshire has a great operation. All the staff are great, do a good job, and are proud of their work.

Alice2017

Everybody in this entire facility has been professional and caring. Berkshire is a premier of all care. They all put in great effort. I was really impressed. Even the office staff was on target with what they had to do.

CWalt80

I was a resident at Berkshire following a hip replacement and I must say that all of the staff there is outstanding! All of the nurses are knowledgeable and always have a smile on their face. The rehab team is top notch and I would recommend anyone in need of rehab to go to Berkshire!

steph1230

I use to visit my grandmother here and everyone was so friendly and caring they treat my grandmother and myself with a lot of respect.

carol2691

Very rude to family members! One nurse I corresponded with over the phone actually hung up on me before I could get my non medical question out...after I waited 15 minutes to talk to....I wonder how they actually treat thier residents, I only hope they get more respect! It just floored me to be treated so poorly as a family member of my sister....wow!!

TamKing

They all have been amazing. Like my best friends! I'm so grateful for these sweethearts and what they did for me to help me get back on my feet again.

JBolden

I am so thankful to reside here. The staff really do their best to make me as comfortable as possible. Berkshire IS my family.

Allen7

I did visit Berkshire Health and Rehab Center, and it is a very neat and clean place. It also looked like they are well staffed. They have all kinds of different hobbies, and they try to find out what would interest the patient and try to form some things around their interests. They have several nice sitting rooms and a couple of outside garden areas.

Linda67240750

My mom was not cared for at all in Berkshire. Some of her CNAs were hateful to her. They would tell her to just use the bathroom in her diapers. They didn't feed her, I had to pay someone else to go in at lunchtime to feed her and I'd have to go by after I got off work and be there. They had activities but we're just not happy with it. It could have been cleaner and they could have better staffing.