The Best Nursing Home Communities in Franklin County, VA

"The nursing home need stricter management. The level of care has declined. The male patients are unshaved, the female patient has facial hair, the fingernail are long and dirty, urine smell in hall. The dining hall during lunch time is like a social club for the workers. They are on the cell phones while feeding the patients, talking loud, using profanity."

"Very clean,great nurses and patients recieve excellent care. "

"I love this facility. Berkshire is my home and the staff are my family. "

"My mother-in-law has been in the rehab program for over one month. The care has been very good especially the OT/PT professionals. The food is good as I have eaten dinner with my mother-in-law many times. There is a quite a number of permanent residents which I interact with who seem happy with the staff and facility. "

"I was interested in Brandon Oaks Nursing and Rehabilitation Center, but they have a long waiting list. I had several friends that were residents there and I thought they were great. I really liked the place. I never saw the apartments. I only saw the rehab and the nursing home part. At Brandon Oaks, they have little cottages or if a person wants to retire with assisted living, they could go in there, but I never saw any of those. I didn't have any friends in there after Covid, but before Covid, you didn't have to make an appointment, you could just go up anytime and go visit. The rooms were all good. The facility was very clean. I liked their staff. The staff was very friendly, very caring and loving with the residents. When I was there, I noticed all that and I liked it. They had a lot of things set up where they bring everybody into the cafeteria, and they'd have little awards they give the residents. During the time when the Emmy's and Oscar's were on TV, they would have a little Emmy or Oscar award ceremony for all the residents. They had a lot of music groups come up and play for them. I thought it was really good. The cafeteria was really nice. It didn't look like a hospital cafeteria. It looked like you'd go to a nice restaurant. You have all these tables and the walls or panels. It was just very pretty. Sometimes, we'd go out on the front lawn and they had a gazebo. I tried the food there, and it was fantastic."

"My relative have been with the facility for over 10 years now. 2012. I did not have any complaints when the nursing facility was Blue Ridge Nursing & Rehab Center. The staff there was good and I did not have any complaints but other family members I heard from were not satisfied. Ms. Preston was always keeping me informed on the status of my relative and her care. Mulberry Creek Nursing & Rehab Center new staff seems to be the same way. They keep me informed and abreast on my relatives care, any colds that she may have, any new medication prescribed, & etc. I want to give a big thumbs up to The Manager, Ms. Wendy (OUTSTANDING!!), Ms. Dillard, & her entire team day & evening shift. Sometimes, we have to take a moment to recognize the work that they put in being under staffed, dealing with the COVID crisis, and still doing the best that they can to care for our love ones. I would recommend Mulberry Creek Nursing & Rehab Center, and that is just my opinion. "

"My husband is currently at the Virginia Veterans Care Center. They've done a very good job with him, and they're doing regular, weekly COVID testing, and they've been very diligent in keeping that out of there. Even though they have a lot of cases now, they've actually done a very good job. Everybody's been fine, everybody's been very professional, and there's good communication with everybody up there. He seems satisfied with the food."

"My brother moved into Salem Health & Rehabilitation. When I go to visit everything's nice and clean. The residents and staff are friendly. The meals seemed to be good. My brother seems to like it, but he has a roommate. He has his own TV now. He seems to enjoy it. They have music, art, and bingo. The staff will say they're going to go get you something and then they don't ever come back. They're really busy. But overall, they've generally been nice and polite. I've seen my brother's calendar, and they have something going on all day long at different times."

"I was a resident of Springtree and there on 2 separate occasions and if I have to go for rehabilitation again I'd choose Springtree again because of the concerns they provide for their residents."

"I visited this facility in April 2012 to see my aunt. She was on the South end of the facility. I found everyone there to be very friendly. The receptionist at the door greeted us and knew exactly what room my aunt was in. As we walked down the hall, the area smelled like what could have possibly been dirty diapers or human odor. I'm sure that that's common in facilities such as this, and I only smelled it on my way in and not my way out. My aunt was in good spirits and said everyone there had been real nice to her. She had just finished eating and said the food wasn't too bad considering where she was. We stayed about an hour or so until my cousin came in to visit and as I had my wife and four children with me which was a room full in a semi private room, I politely excused us and we made our way back to the front. All the nurses and aides seemed friendly and played with my children. The facility did appear clean throughout. All in all, if I had to go to a facility of this nature, I believe I would like it to be this one. "

"My daughter worked at Snyders Nursing Home; she was always gushing about the wonderful patients at this facility. She worked closely with all of the administration and nursing staff. She found them friendly and considerate most of the time. It's a smaller facility, so patients are better known and better cared for. I was going to place my mom here when it became necessary, but I lost her before the necessity arose. "

"My aunt was at Friendship Manor (Friendship Health & Living Community) for six weeks. She was there for rehab before she went into an assisted living place. The staff was really good, very helpful, and very friendly. When you ask them about something, they would get right on it. I didn't have any problems with them whatsoever. It was a nice, clean place. For institutional food, it wasn’t too bad. "

"We have known Friendship Manor for years because we've kind of grown up in this community since the 60's. It's a massive facility now all over the valley. The people that we talked to were excellent. They answered all our questions regarding Medicaid, the facility, and services. I can't say anything bad about the staff. The staff interacted with residents. The lady who took us around was very informative. However, the whole facility is basically a hospital floor. Residents are only allowed to have a hospital bed. They cannot bring in any chairs or recliners or anything from their home. They were well taken care of, that was obvious. It was clean, but the actual facility offered nothing as far as homeyness or being welcoming. It literally was a hospital floor that they left exactly the same and put a memory care residence in. The staff who toured us was very accommodating. She worked with our schedule, and she was extremely knowledgeable. She knew what mom would need and what they could offer. She was very helpful with Medicaid, with any of the processes there, and guided us as if we were going to need that to help supplement her being able to pay for this. Honestly, it was $8,400. We were just flabbergasted. It would have been very sad because there was nothing there: no flowers and no garden. They had a 4th-floor balcony as their outdoor area that was completely concrete, nothing inviting or welcoming at all with it. I was just very disappointed with what we saw there. We would never have considered it for her. I felt like the care level was very good though. The staff interacted with the residents. I didn't see anyone sitting alone like what you think of people doing in a nursing home in memory care. You'd kind of think of them being pushed aside. The residents in Friendship were all in various areas where they could be monitored by staff. I don't feel like there was any problem with actual care. I think they were very well taken care of."

Richfield Living, located in Salem, VA, offers a wide range of care types including Short-term Rehabilitation Care, Skilled Nursing Care, Memory Care, Assisted Living, 55-Plus Communities, and Independent Living. This variety ensures that individuals can find the level of support and care they need, whether they require assistance with daily activities or more specialized memory care. The community provides different types of living spaces such as Memory Care Private Rooms, Skilled Nursing Care Rooms, Villas, and Independent Living Apartments. Some of these spaces come with living rooms, kitchens, and dining areas in the unit, offering residents the comfort and convenience of home.The amenities at Richfield Living are designed to enhance the living experience of its residents. The community offers meals, has outdoor common areas, on-site parking, and an emergency response system for safety. Residents can enjoy the garden, bring their pets, participate in organized activities and programs, and take advantage of the resort-style community features. For those who love the outdoors, there are walking and hiking areas. Additionally, the community boasts a restaurant, shared common areas, flexible dining options, fitness and wellness facilities, salon services, and facilitated field trips and outings. Health and wellness activities, WiFi access, yoga opportunities, secured outdoor common areas, room service, and communal dining further contribute to a fulfilling lifestyle.Richfield Living also provides a range of services to support the well-being and convenience of its residents. These include general and medical transportation services, medication management, personal care services, physical and occupational therapy, housekeeping, and more. This comprehensive approach ensures that residents receive the care and support they need while enjoying a comfortable and engaging living environment. Whether someone is looking for rehabilitation services, skilled nursing care, or a vibrant independent living community, Richfield Living offers a welcoming and supportive place to call home.