The Best Nursing Home Communities in Franklin County, VA

"The nursing home need stricter management. The level of care has declined. The male patients are unshaved, the female patient has facial hair, the fingernail are long and dirty, urine smell in hall. The dining hall during lunch time is like a social club for the workers. They are on the cell phones while feeding the patients, talking loud, using profanity."

"The ladies upfront are great and knowledgeable."

"Rooms food and staff pass my inspection experience with the staff is more than sufficient compared to most nursing homes and rehab facilities and my partner for more than 22 years is mostly satisfactory about his living and rehab at Berkshire no place is perfect but l give Berkshire over all a 8 out ten"

"My mother-in-law has been in the rehab program for over one month. The care has been very good especially the OT/PT professionals. The food is good as I have eaten dinner with my mother-in-law many times. There is a quite a number of permanent residents which I interact with who seem happy with the staff and facility. "

"Our family member started out in the rehab which is the Sullivan Center. Those caregivers were WONDERFUL. We are sorry that they will be negatively impacted by this review. Fast forward to a move to long term care in the Hosier center. Our family member was neglected, talked down to and ignored. Our private nurse (who was requested to be there in the rehab after one night there by the social worker) confirmed the poor treatment. Suddenly we were not allowed to have a night nurse after we expressed our concerns to the social worker and the nurses at the Hosier center. We are taking our family member out of there after less than a week. Don't bother contacting administration, nobody will respond, they will just pass the buck."

"I was interested in Brandon Oaks Nursing and Rehabilitation Center, but they have a long waiting list. I had several friends that were residents there and I thought they were great. I really liked the place. I never saw the apartments. I only saw the rehab and the nursing home part. At Brandon Oaks, they have little cottages or if a person wants to retire with assisted living, they could go in there, but I never saw any of those. I didn't have any friends in there after Covid, but before Covid, you didn't have to make an appointment, you could just go up anytime and go visit. The rooms were all good. The facility was very clean. I liked their staff. The staff was very friendly, very caring and loving with the residents. When I was there, I noticed all that and I liked it. They had a lot of things set up where they bring everybody into the cafeteria, and they'd have little awards they give the residents. During the time when the Emmy's and Oscar's were on TV, they would have a little Emmy or Oscar award ceremony for all the residents. They had a lot of music groups come up and play for them. I thought it was really good. The cafeteria was really nice. It didn't look like a hospital cafeteria. It looked like you'd go to a nice restaurant. You have all these tables and the walls or panels. It was just very pretty. Sometimes, we'd go out on the front lawn and they had a gazebo. I tried the food there, and it was fantastic."

"My mother-in-law is staying in Mulberry Creek Nursing & Rehab Center, and I think it's pretty good. Their visiting is limited because of the pandemic. It's very hard to make a judgment about the nursing care or anything that I've observed, but I will tell you that she seems to be pleased with the nursing care. The nurses are always prompt and call me to let me know if there have been any changes, if they've changed any medication, or if she's not feeling well. I've been very pleased with that. You can only visit for 30 minutes twice a week, so it's kind of hard to judge what's going on, but she seems to be comfortable and taken care of. We've had very little interaction with the staff, but they do call me and let me know if there are changes in her condition. They're very positive, very accurate, and they're very kind."

"My biggest reason for choosing Blue Ridge Manor was proximity to my niece. My mother likes the food. The atmosphere seems very good, the staff is very nice, and the residents have been very nice too. The rooms seem very nice, very bright and clean. "

"My husband is currently at the Virginia Veterans Care Center. They've done a very good job with him, and they're doing regular, weekly COVID testing, and they've been very diligent in keeping that out of there. Even though they have a lot of cases now, they've actually done a very good job. Everybody's been fine, everybody's been very professional, and there's good communication with everybody up there. He seems satisfied with the food."

"My brother moved into Salem Health & Rehabilitation. When I go to visit everything's nice and clean. The residents and staff are friendly. The meals seemed to be good. My brother seems to like it, but he has a roommate. He has his own TV now. He seems to enjoy it. They have music, art, and bingo. The staff will say they're going to go get you something and then they don't ever come back. They're really busy. But overall, they've generally been nice and polite. I've seen my brother's calendar, and they have something going on all day long at different times."

"I was in rehab at Springtree; other facilities gave me zero chance at recovery from a heart attack and a stroke, but the Springtree team made sure my medical, personal and rehab needs were met. I recovered quickly and regained my ability to speak, walk, and use my hands Evverything that was damaged by the stroke was made whole by the Springtree team. The food was excellent and the care provided by the CNAs and Nurses was excellent! The speech Therapy , physical therapy and occupational therapy were excellent. Today seven months after the heart attack and stroke, I am living a normal life."

"I visited this facility in April 2012 to see my aunt. She was on the South end of the facility. I found everyone there to be very friendly. The receptionist at the door greeted us and knew exactly what room my aunt was in. As we walked down the hall, the area smelled like what could have possibly been dirty diapers or human odor. I'm sure that that's common in facilities such as this, and I only smelled it on my way in and not my way out. My aunt was in good spirits and said everyone there had been real nice to her. She had just finished eating and said the food wasn't too bad considering where she was. We stayed about an hour or so until my cousin came in to visit and as I had my wife and four children with me which was a room full in a semi private room, I politely excused us and we made our way back to the front. All the nurses and aides seemed friendly and played with my children. The facility did appear clean throughout. All in all, if I had to go to a facility of this nature, I believe I would like it to be this one. "

"My daughter worked at Snyders Nursing Home; she was always gushing about the wonderful patients at this facility. She worked closely with all of the administration and nursing staff. She found them friendly and considerate most of the time. It's a smaller facility, so patients are better known and better cared for. I was going to place my mom here when it became necessary, but I lost her before the necessity arose. "

"The staff at Friendship Health North Campus was friendly, answered our questions, and seemed to interact with residents very well. The facility was clean and their accommodations were pretty common as far as what a nursing home would be. The room sizes were a little bit bigger than where my mom was, but you still had two people per room. The only thing I didn't like was if you want to visit a resident, you cannot visit them in the room, I think it's for security reasons. However, they take them on trips to different places and sometimes just for sightseeing locally in the mountains or something like that. They have an activities director that has a pretty good activities calendar and group activities for them. They also have a courtyard. The facility was just well maintained."