Envoy of Westover Hills
4403 Forest Hill Avenue, Richmond, VA 23225
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
Reviews of Envoy of Westover Hills in Richmond, Virginia
2.81
(11 reviews)
Facility
3.4
Staff
3.2
Food
2.3
Activities
2.3
Value
2.8
Christycricket78
1
|
March 22, 2023
I was in this place 3 months and it was hell. I was denied treatment and care. I was left without proper medical for several weeks which caused long term life changing affects. If you love you family members do not place them there. I watched staff mistreat residents and leave them in there soiled garments for hours.
CherryNicole
4
|
May 6, 2022
The facility is the best very clean and it feels like home. The staff is very nice and well mannered they take good care of the residents. The resident appeared to be please with the facility. I spoke with some residents along the way they were very excited about the activities ,they had planned for the day there is nothing like a good game of bingo win there are prizes involved. The administrator was exceptionally nice to me when I stopped by the office to ask questions about my loved one's care. He gave me his personal number and told me I could call him at any hour and he'd assist me however he needed to. I really loved that, it made me feel really happy because I know care about my loved ones when I'm not around.
Juoitersky9999999999
1
|
October 18, 2020
This was several weeks of lgiteral hell. I was very sick. I had lost my eyesight and the use of my legs from being in a medically induced coma because I had contracted a respiratory infection. The staff were cruel, at best. I could not get a shower because I could not afford to pay the nurses or orderlies to get help. There were days when they would not give me mum medications because they were out of? Because I could not see I could not empty my bedside potty and they would not because I could not pay. For fun they would move it so I could not find it and laugh. One night I fell and the nurse got angry and slammed me down on the floor ripped off my underwear and put a diaper on me, then said if I made any more problems she would step me to the bed! When I complained to the head nurse the next day they told her ai had jumped out of the bed! I could not use my legs!! I was there to learn to cope without my eyesight and physical therapy onl my legs. I had2 sessions!? Then I contracted MERS in my respiratory system and was finally transferred back to VCU Medical center where I was put in another medically induced coma. Four months later I was finally allowed to go home. 7 years later I am still dealing with the aftermath of this MERS infection I contracted in this hell hole. This company should be shut down and it's employees tried for gross incompetence, cruelty and probably worse.
i do not have a screen name
3
|
March 29, 2020
My room was nice and roomy. Lots of storage space. The staff was great they got the job done. There could have been more activities but there was bingo, card shark and pokeno . A resident could sign up for outside activities with transportation provided. The dining room was nice but more meals were served in our room. The food could have been warmer and not cold by the time it hit the floor.
Jeffrey
5
|
August 21, 2018
Envoy of Westover Hills is satisfactory in all areas. The place is homey and clean. The people seemed content. The staff is helpful. There was a salon and rehab room. They have the ability to get them to daycare for activities if they want to.
Betty SONNTAG
5
|
October 1, 2017
The staff,nurses, cleaning staff, in the Alzheimer"s , Dementia unit were outstanding to me and my brother. the building is old but the people are very loving and caring!! envoy is doing a great job.!!!!
What you can do with Caring
Services and Amenities of Envoy of Westover Hills in Richmond, Virginia
General
- Resident Capacity: 198
Medicare
Health
1.0
Overall
1.0
Quality
1.0
Staff
1.0
About Envoy of Westover Hills in Richmond, Virginia
Envoy of Westover Hills is a Senior Living provider in Richmond, Virginia that offers residents Nursing Homes services. Contact Envoy of Westover Hills for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.