Newport News Nursing & Rehab

Gregory157785

My mother was in Newport News Nursing & Rehab. We were very pleased with it. The staff, location, food, and upkeep were very good. They had different activities for them to do.

Sissy Va.

My dad was there for a couple of weeks. What a dump !!! It looked like they used a time machine to go dumpster diving for their equipment. We brought him food everyday so he would have something worth eating. I thought the staff at least made an effort, but they where too far outnumbered by the patients.

Caring104854450

Newport News was referred by the hospital my dad was at. The staff is caring -- overworked though. There seemed to be a lot more patients than the nurses. But as far as cleanliness, it is clean. The food is like hospital food, but dad is eating it so it can’t be too horrible. Currently, he has a roommate, so it’s a double room that makes it small, but there is an open social area where he can be for the majority of the day, which makes that part better. There is a small dining room where some of the patients eat. They do have bingo two to three times a week, bible studies, and small groups with different games. It has been a positive experience. He is well taken-care of. The security is awesome. All the patients have an anklet so that if the door opens, there is an alarm that goes off, which is important with them because he has dementia. There is no way for him to go out. Nurses know who's family or somebody in their list, so they keep an eye out for the patient.

Savannah757

I would not let my DOG stay in this place! The nurses don't care about the patients! Every time I visit he scrapes his plate likes he's starving to death! We come everyday and all they are concerned with is collecting a check! They get mad when you push the call button and never seem to be able to answer basic questions. Why are you a nurse if you don't want to help the patients? To make matters worse we bring clothes in for him & they steal the clothes! We come in & hes in a hospital gown and of course no one knows where they went. Final straw someone stole his teeth! Really????!! Don't even thinking about going to this place! No one deserve to work all their life and have to come to a place like this!

Ed22

I've had some post-surgery rehab and I stayed at Newport News Nursing and Rehab. It cost a lot and I'm still paying for it -- I was there two years ago. The facility is okay and the food was pretty good. They abandoned the building I was in. The Virginia Health Services runs it and couple of others around town. The facility has small apartments, basically one room facilities. It is suitable for permanent residents. It is an assisted living facility, but they may have an independent living arrangements, too. I was in the room recovering from hip surgery and it was dreary. The one thing I found to be top notch was their physical rehabilitation facility, staff, equipment, and treatment -- that's what this place is for. It's not for permanent or even semi-permanent living.

Caring 1217

My dad stayed at Newport News Nursing & Rehab for about eight weeks for rehabilitation. The care they gave was good and we had no complaints. The food was like a typical hospital food. Overall, the facility was average.

Angel52

It has been 7 months since my mother passed away. She was at this facility when she died. My anger has subsided, so I feel now is a good time to write a review of this facility. During the time my mother was in this place she was not treated well. The nurses were rarely seen and when my mother needed medication or changing or had to use the bathroom, my family members had to find a nurse. We were the ones that kept her on-schedule, not this facility. When we complained to the administration, we were given lip-service with no results. It took an act of God to get her any assistance at all, and if it were not for my family members tending to Mom, she would have suffered even more than she did. This is a place for the forgotten, those people that are thrown away in society and those people that are not loved. If you love your family member, DO NOT place them here. I greatly regret Mom being in this nursing home and my only comfort is that she is now in Heaven and she knows if I could do it all over again, I would have found another solution. Places like this should be shut down.

for_mom

Stay away from this place. My Mom was here for 7 days before she died. I never thought such callus and abusive individuals could work in the nursing profession. Mom had bed sores after 4 days. We hired outside sitters to sit with Mom overnight to protect her from the nurses. The nurses were uncaring, and some had serious personality disorders. Debbie told my kid sister that my Mom was not really dying, if we would just give her an IV, she would be fine and up and about in a week. She deliberately withheld pain meds, because she didn't like "ME", and was rude and abusive to my sister and my Mom's memory, when my Mom died. We had to threaten her with publicity and the police twice, just to get her disagreeable self out of the room when my Mom died. Other nurses were confrontational...like they had some sort of power over us. The only good thing about that nursing home is that now my Mom is dead, and out of there. I feel seriously sorry for any patient still there.