Highland Care Center
4285 SOUTH HIGHLAND DRIVE, Salt Lake City, UT 84124
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Reviews of Highland Care Center in Salt Lake City, Utah
2.64
(17 reviews)
Facility
2.4
Staff
2.2
Food
2.8
Activities
2.4
Value
2.1
Tavia
5
|
October 4, 2022
I have been in five other nursing facilities in my life. Highland care is top-notch, and beats all of them hands down. It has a great family environment that is mentally, emotionally and physically healthy. I personally have made a great many strides in about all areas of my life. If you’re in need of a great nursing facility, Highland care is the one!! Sincerely, Tavia
Brent E.
1
|
April 15, 2022
I was here from August to October 2021. Physical therapist are very good. After that not good. Temperature in the rooms in the hallways where 80 degrees to 90 degrees or even hotter. That was a regular thing. I tried to turn it down myself. A few ok MOSTLY assistants were regularly 40 minutes plus an hour plus late. Yes some times response 10 20 30 minutes but less than half the time. At night the nurses are very late with the meds especially if you're on a pain maintenance. Over an hour late with your next pill is not good.! Maintenance guy it was very good very helpful. The place has been redecorated and it looks good. Don't let that fool you. The place is just Dreadful. Especially when you're stuck there.
crocodile
1
|
October 12, 2021
I was neglected by nursing staff , did not get my meds for hours past the time they were due. The CNAs were lazy and disrespectful. Call light response times were 1-2 hours and most times I was not cleaned up very well after a bowel movement. My shower days would get bumped for any reason leaving me uncomfortable with feces on my body. My catheter bag wasn’t drained regularly and family members would visit and be aghast at how full they would let it get. I several times in my 3 and a half months there went 2 weeks without a shower with no offer of bed bath.
SAMe112
5
|
November 5, 2020
They quarantined my family member for 14 days after admit because of corona virus. This was hard but we understood. We were happy they were so vigilant about safety and made a point to communicate with us often. Our family member loved therapy and said the nurses and cnas were always very professional. We recommend sending family here.
tjack
1
|
September 15, 2020
This was a very bad place. I had a family member stay here for a week and she had to get out of there. She had hip surgery and was placed there to get rehabilitated and the nursing staff didn’t like to be bothered. Had to wait for hours to get pain meds could not get anybody to come in and check on her or to help her except for the physical therapist were the only ones that treated her pretty good. She couldn’t get any help to get dressed help to the bathroom and didn’t have a wash cloth to wash up. She had to use paper towels and hand soap to wash up in the bathroom. Some complained about their job. Her button didn’t even work half of the time to get help.( At least that’s what they say ) I wouldn’t send anyone there to stay or for therapy. Not a good place.
Ranchman
1
|
September 2, 2020
This facility is not kept in good quality of living standards. There is no bathroom in the room you would be staying in. The staff complains about there job to patients perceiving as a disgruntled employee. My family member had to wait for 2 hours for pain meds after pushing the button. The staff did not help with clothing, going to the bathroom or clean up of the room. They would blame the covid pandemic on not helping and taking care of the patient. My family member had a hip replacement and had to get up and do everything for there self. I believe they would have been better off going home and having friends and neighbors help with the recovery. I would not recommend this facility to a terminally ill cat.
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Services and Amenities of Highland Care Center in Salt Lake City, Utah
General
- Resident Capacity: 95
Medicare
Health
3.0
Overall
3.0
Quality
3.0
Staff
2.0
About Highland Care Center in Salt Lake City, Utah
Highland Care Center is a Senior Living provider in Salt Lake City, Utah that offers residents Nursing Homes services. Contact Highland Care Center for more details on services and rates.
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