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Tuscany Village Skilled Nursing & Rehabilitation

2750 Miller Ranch Road, Pearland, TX 77584

(800) 558-0653 (Call a Family Advisor)

3.23

(17 reviews)

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Tuscany Village Skilled Nursing & Rehabilitation
Tuscany Village Skilled Nursing & Rehabilitation
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Pearland, Texas 77584


3.0

(17 reviews)


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Reviews of Tuscany Village Skilled Nursing & Rehabilitation in Pearland, Texas

3.23

(17 reviews)

  • Facility

    3.0

  • Staff

    2.7

  • Food

    2.6

  • Activities

    2.9

  • Value

    2.5

Jessie

5

February 25, 2024

I am/was a resident of this facility

The facility is very clean rooms are spotless as soon as you walk in building you can tell they keep it tidy the food is wonderful because if I did not want whatever they were having for the meal that day the food service department have 23 options short orders no other facility I’ve been too does that the manager Rachel and Nancy the dietitian were so accommodating to me all the staff was very nice Thank you all for taking good care of me I personally recommend this facility

Victor

5

January 23, 2024

I am/was a resident of this facility

I was at Tuscany Village Skilled Nursing & Rehabilitation. The thing I didn't like was the food. I'm not going to say it was bad, but it was not to my taste. Other than that, the nursing staff, for the most part, was very friendly. They were very caring. The physical therapy department was also extremely friendly. And they did let me know what exercises I was going to be doing going to the gym. The rooms themselves were fairly large, with one bed in the room. There's a desk, a dirty clothes bag for the dirty clothes, and a cabinet for your clean clothes. I found it to be pretty good in that aspect. The only thing that I had an issue with, and it wasn't a frequent issue, was that sometimes when I called for something for pain, they were not always as quick to respond as I wish they were. But most of the time, I would have to say that they did respond within a reasonable amount of time. They had some very caring staff. They met my needs in terms of being able to get up. I know that they had a lot of Christmas activities. They had a Christmas party for all the residents and the facility itself was wonderfully decorated. Even though food was normally brought to the room, they had a cafeteria that you could go to and have dinner with your family, and that part of the facility was nice.

unhappy with the care here

1

February 13, 2023

I am a friend or relative of a current/past resident

my grandmother is in this facility and has been in a room with black mold growing on the walls. (I have photos to prove this claim) The nurses do not answer the call buttons at night, and she has fallen from the bed a few times trying to get up to use the bathroom because no staff has come to help. She has a bed sore that looks like it is turning septic and their idea of caring for it is not sending her to a hospital but putting iodine on it and having her walk on it. She is hallucinating and no one there seems to care. The food is horrible. the staff is nonexistent. The pictures on Fb make it seem like a wonderful place for your loved ones to be for the rest of their days, this could not be further from the truth. The facility is not fit for anyone to live in between the lack of care, mold, water damage and dirty floors. If you want your family member to be left to rot, send them to this facility.

R Chad

1

March 29, 2022

I am a friend or relative of a current/past resident

My wife was there for Rehab, after breaking her hip. The therapists were good just stretched to thin. Couldn't spend enough time with patient. (10 or 15 minutes a day). There was one nurse and one aid that were good, the rest of them was a waste of salary (in my opinion). I asked on aid to empty the trash can that was over flowing and she replied that wasn't her job and that she would contact housekeeping to do it. My wife would push the help light for help to get out of bed, if and when they came they would stand there and watch her struggle to get out of bed instead of helping her. The food wasn't fit to eat, you didn't get a choice of food you got what they sent. This place id terrible I can not recommend sending anyone there.

mymom2021

1

November 2, 2021

I am a friend or relative of a current/past resident

My mom was sent here for rehab when she broker her shoulder. She was 86 and living on her own. During her stay here her stitches became infected and she passed away from sepsis. We have pictures and videos of how they do not answer call buttons. We hired an outside sitter for her at night. At 1pm she fell and busted her head open, Was sent to emergency room where she died of the infection.

Time Is Precious

1

May 14, 2018

I visited this facility

My mother was suppose to go here after hospital admission, the administrator called personally and introduced himself (which I admired) invited me out to tour the facility, when out on late Friday when I was sick, walked up and down three corridors looking for a vacant room, found one finally seemed nice and clean, residents looked cared for, place did not smell (which is great) come today, admissions called me about 3 pm letting me know there was a myriad of documents that I needed in order for my mom to be admitted. This is news to me, had I known Friday when I came out I could have prepared and obtained the documents, now my mom is ready for discharge from the hospital today and now I have to rush and find another placement. This really unprofessional. I found this out by the caseworker at the hospital that the facility is unwilling to admit and not from the facility itself. I called the facility and with no stated reason they just said they were unwilling to admit my mother. Thanks for the run around and the bind.

The Macia's Fam.

5

April 11, 2018

I am a friend or relative of a current/past resident

My mother had a total knee replacement at the end of March 2018, and we took her to this facility for rehabilitation. She had a private room and was always clean. The staff was always nice and caring. We're very happy to have shosen this place for her recovery. Great therapy room. The dining room is very nice and makes you feel like you're in a resort. Was able to enjoy the outdoors at the patio. We recommend Tuscany Village and hope that your experience is as great as it was ours.

Tasha P

1

April 7, 2018

I am a friend or relative of a current/past resident

My grandmother was in this horrible place. . My.grandmother went there for rehabilitation to gain strength in her legs and a week before she was about to leave this place she passed. Because they did not care for her correctly, the place is under staff at night, no consideration for the family, and unprofessional

Dell881106

4

November 19, 2016

I visited this facility

Tuscany Village had people doing physical therapy when I was there, and the staff was very nice. People approached me and talked with me which was really nice. They had a wonderful rehab center, and they had one large area for the physical therapists and occupational therapists. The facilities were simply beautiful. They are in the process of enlarging the area.

Mary Meadows

5

June 3, 2016

I visited this facility

This facility is first class. I was curious to see what skilled nursing is all about since my mother has difficulty walking. Tuscany Village is very clean and the staff is highly educated, experienced, and positive. This is the kind of skilled nursing and/or rehab facility that I would want for my parent...or better yet, for myself. I highly recommend it.

Caring78562250

4

April 29, 2014

I visited this facility

Tuscany Village was very nice and clean, but it’s a little expensive. Every day something was going on; they'd participate or not. They encourage the patients to go to the cafeteria to eat and not eat in their rooms. However, they need to change their menu for lunch and supper. They repeat the same food a lot. They need variety.

Patrice4

5

December 13, 2013

I am a friend or relative of a resident

Tuscany Village is an excellent place for a love one. I don’t have any complaints. The people are friendly and caring. My mom is very comfortable there. I chose this facility because it's close to my home. Their rooms are nice and comfortable. It has a nice and cozy atmosphere.

kamac

1

September 11, 2013

I am a friend or relative of resident

Please beware before placing your loved one at Tuscany Village in Pearland, Texas. I placed my father there and 4 days later he died. I went everyday after placing him there and when I went on the fourth day he was non-responsive, his blood/oxygen level was in the 70's (100 is the best), which he has always been between 92 - 98, and his sugar level was sky high. They gave him oxygen and that helped a little, then I had to tell them to call an ambulance. After 20 minutes passed, he hadn't changed, and there was no ambulance. I called 911 and was advised they hadn't even been called. When the nurse and her supervisor returned and I confronted them about not calling an ambulance, they said they called a private service. Needless to say, they private service never showed and thank goodness the 911 dispatcher sent their ambulance. The RN lied saying that she gave my dad 3 units of insulin an hour before and chuckled that his sugar level went up. When she said that to the 2 EMTs, they both looked at her and said at the same time "And it went up?" That's when I knew she lied. A couple days prior to this, I spoke privately to a CNA, who told me that residents who have cameras in their rooms get better treatment and care than those who do not. I didn't have the time to get that camera installed. Please.... please... if you love your loved one, don't put them at Tuscany Village!!!

Vonvon

5

May 13, 2013

I am a friend or relative of resident

they provided great rehab service for my mother. The facility was very clean and friendly faces

avalonholdem

2

January 5, 2013

I am a friend or relative of resident

Tuscany Village is a beautiful facility that is why I rated them 2 stars. My mother was there for rehab.The first week was great.After that it went down hill.I went to visit my mom setting in a wheelchair in her pajamas at 3 pm her hair wet and shivering.No one around called for help and nothing.So I dressed her dried her hair.Finally someone came around and told me they had someone waked off the job.We also do her laundry in a weeks time there was only 1 pair of dirty socks in basket.This happen several different times.She needed to go the restroom my sister hit the call button 30 minutes later they show up.Well of course she gave up went ahead took her to restroom and dressed her for bed.They act like it was know big deal.There under staffed and very slow at response. Then we get call from the activity director saying that shes being discharge in a week did we still want to keep her hair appointment.Also physical therapy said she reach her goal and can go back to her assisted living facility.She couldn't even get out of a wheelchair without help.So the nurse at the assisted living came in assess mom and said she was definitely not ready to go back.Its one thing after another with this place. Lack of communication is big issue here.Well we had enough so we did research on another rehab/nursing home and said good bye to Tuscany.

kcpz1111

4

October 19, 2011

I visited this facility

Let me start by saying that I am an emergency medical technician by profession. I transport patients by ambulance from nursing homes to dialysis. I have been in many nursing homes, and found Tuscany Village to be one of the nicest. First of all they have monitored entrances and exits requiring codes so that people who aren't supposed to be there can't get in, and patients with altered mental statuses can't go outside and get lost. Secondly the facility is clean and kept up with. They have groundskeepers mow and landscape weekly. I have never seen trash laying about not even an overflowing dumpster. The hallways inside are carpeted and vacuumed daily and framed pictures hang on the wall. Inside patient rooms they are free to decorate how they like. The rooms come with motorized, reclining hospital beds. Single and double rooms are available. Double rooms are seperated in the middle by a thick, sliding material for privacy. Every room has its own bathroom with standup shower, toilet, and sink complete with handrails. The patients are very well cared for. Laundry is always done, bed sheets are changed daily andmore often than that when necessary. The patients I have picked up from Tuscany Village are always clean, well maicured with clean clothes, shoes, even hair accessories. I have never heard any complaints from the residents and I have been making frequent trips for over a year. Patients awaiting transport have a bag packed by staff with an extra blanket, diapers and lunch for their trip. My experience with the staff has been positive. They're are always helpful ad diligent when given a task or asked a question.

shc612

5

July 26, 2011

I am a friend or relative of a resident

Last year my aunt was in the hospital and our family was advised that she would not be able to go home and that she would need to spend time in a skilled nursing/rehabilitation facility. We had very little time to find a place before she was released from the hospital. The staff at Tuscany Village quickly assisted us in registering her and preparing her a room. Tuscany Village is not like any other skilled nursing center I have ever been in. It is tastefully decorated and smells fresh. The patients seem relatively happy and the staff are warm and caring. My aunt loved all the staff and really enjoyed participating in the physical therapy and cognitive therapy. Within 2-weeks the staff had her back in shape both physically and mentally and she was able to return home. She usually keeps to herself, but she made a lot of friends at Tuscany Village and particpated in the events that they hosted. They had several events for the patients to attend, including a "happy hour" party and a petting zoo outside. I was definitely pleased with the care my aunt received at Tuscany Village and it will be our first choice if she ever needs skilled nursing care again.

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Services and Amenities of Tuscany Village Skilled Nursing & Rehabilitation in Pearland, Texas

Room and housing options

  • Companion Suites: We do not offer companion suites
  • Housing Extra: Private and semi-private rooms

General

  • Resident Capacity: 110

Nurses

  • Nurses Extra: No pets allowed

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 676201
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Tuscany Village Skilled Nursing & Rehabilitation in Pearland, Texas

Tuscany Village is a privately owned skilled nursing and rehabilitation facility, offering a unique experience for those recovering from an illness or surgery. Located in the west side of Pearland, Tuscany Village's surroundings are inspired by the Italian countryside and our experienced staff provides superior care and attention to our patients.

Map of Tuscany Village Skilled Nursing & Rehabilitation

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