Monticello West

Offers Assisted Living, Independent Living, and Memory Care

16 Reviews
5114 McKinney Avenue, Dallas, TX 75205
Call (800) 385-2527
Monticello West (800) 385-2527

Reviews of Monticello West

16 Reviews Write a review
Food
(10 Reviews)
Staff
(14 Reviews)
Facility
(14 Reviews)
Activities
(9 Reviews)
Value
(10 Reviews)

Assisted Living Reviews for Monticello West

July 27, 2021

By Kelly Jandrucko

I am a friend or relative of a current/past resident

Michael and the entire staff at Monticello West are amazing! They made a difficult situation seamless and easy! My husband and I cannot thank the entire staff enough for making my father in law’s transition warm and welcoming. Our father in law loves all of the people and his new home! We cannot recommend Monticello West enough!

Provider Response

Kelly, thank you so much for the kind review. We are happy to know that the experience has been so wonderful for you, your husband, and for your father-in-law. We are also glad that you all are part of the Monticello West Family. Take care!

May 12, 2021

By J L Long

I am a friend or relative of a current/past resident

We looked at this facility for my mom in addition to several others and chose Monticello West over all of them. Actually my mom chose this based on the "feel" of it. She has only been there for a month, but already we are impressed with the staff and service. Everyone is friendly and welcoming - staff and residents, both. The food and care staff are far better than those in her last facility. The rooms seem to be a little larger than most of the others we visited. The amenities seem to be very well appreciated by the residents, and it looks like many of the residents are participating in the activities, which speaks highly of the staff to get them involved. Because my mom moved in just as seniors had gotten their COVID vaccines, the activities were just starting back up, as well as dining. My mom likes the food and the offerings for meals. And we feel that she is in a very secure and well-managed place where the staff loves and cares well for the residents. We would absolutely recommend Monticello West. As she gets more settled, I'm sure our impressions in all areas will improve to "Excellent" ratings. It's really more of a 4.5 star rating at this time!

Provider Response

Thank you for your kind review! We will pass this message along to the team here at Monticello West. We appreciate you taking the time to share your experience and that of your mom. We love hearing from our family members and and our residents! Take care.

March 06, 2021

By Becky

I visited this facility

We visited Monticello West, and it's the community we decided on for my friend. We chose it because of its location and the cost of it being better. It's an older facility, but it's been completely remodeled, so it's in excellent shape. The staff has been excellent, really helpful and friendly, even my friend commented on how friendly everybody has been. Because of this whole COVID thing we only got to see the main area where the dining hall and entryway was. The dining area was very nice, very clean, and you could tell it was recently decorated. It was a little bit more ornate than my style, but it was very nice and very well-lit. The living atmosphere was very pleasant. It is near the freeway, but it is real close to a very nice neighborhood where homes are probably extremely expensive. Half a block away there's a nice walking trail, and a lot of people in the independent living said they take walks there, which I would imagine they do because it's in a very nice area. It's definitely in a city with high-rises nearby, but I think it's a pretty pleasant place to walk in. The entryway has a carpet, it all looks like it's fairly new, and has a nice quality. I would walk in and go, "Oh yeah, this is a nice place, they have nice quality decor." However, this was only place I visited without a swimming pool.

Provider Response

It is truly an honor to have earned this amazing review! We understand how important a smooth transition is to Assisted Living and finding the right home can be a daunting experience. We are honored that you chose Monticello West to care for your friend. We appreciate your trust in our team members. Thank you for taking the time to share your experience with us!

December 04, 2017

By Carol C.

I am a friend or relative of a current/past resident

Mom is on a "between" floor in Monticello West because she's not fully ambulatory, but she's not in the memory care unit. If I ask them to clean her carpet or do things, they do it. The take care of her needs, meals, and laundry. She's in her own private room, which she loves. I never had any issues and things seem to be going fine. They seem to be pretty much the same with consistency every day which is a good thing. Mom gets her showers when she's supposed to and seems to be fine. The downstairs where the main dining room is is really lovely and decorated seasonally. The people on Mom's floor have their own dining room because these folks aren't that ambulatory. It's a public facility but it's not dirty. Instead, everything is really pleasant and cheerful. The staff on Mom's floor is probably the least consistent; on other floors, it's the same staff and her floor tends to rotate staff too often so they don't get to know the residents like they should. Old people tend to get confused and don't want to have to keep telling people where their stuff is. The food is one thing that Mom complains about since it's not that good.

September 17, 2015

By Caring112152250

I am a friend or relative of a resident

Monticello West is kept very nicely. Their staff seemed to really care for their residents. My grandmother is really not in the stage where she has the energy to do much of anything, but they do offer lots of activities. The food generally is good. I've seen them play bingo and go to church every Sunday. I have also seen them do chair exercises.

April 21, 2014

By Pat82734650

I am/was a resident of this facility

I am in Monticello West, and it is well-organized. The lady who runs it and the people who work here are very nice. They all work together. I am very comfortable, big room. I have a kitchenette, a bathroom, and a large bedroom with furniture. They serve the food in my room, and it is very good. The facility is very clean, and they have people clean it all the time.
See all Assisted Living reviews (10) See fewer reviews

Independent Living Reviews for Monticello West

Memory Care Reviews for Monticello West

Get Costs

Questions about Monticello West

What ongoing training does the staff receive in dementia care?

Staff are provided monthly in-services.

Describe the overall population of assisted living residents at Monticello West. What is their average age? What are their favorite things to do?

The average age is 85 years old. Our residents are active seniors who enjoy many community activities like Tai Chi, Book Club and outings and field trips.

What places are near Monticello West or within walking distance for assisted living residents to enjoy?

Katy Trail, The George W. Bush Presidential Library and Museum and many local restaurants.

What transportation services does Monticello West offer to assisted living residents?

We provide free transportation within a 10 mile-radius and offer service for scheduled physician appointments. We also provide transportation for outings and life enrichment activities.

What makes the chef or dining program at Monticello West exceptional? What kind of menu can assisted living residents expect?

We offer a Timeless Fare menu that allows residents to order on demand meals throughout the day. A Bistro menu is available for an additional cost that includes steak and other specialty menu items. Ice cream socials are offered several times a month. Residents enjoy ‘Coffee Chat With the Chef’ and offer their suggestions for the menu.

What safety features or security measures does Monticello West offer to assisted living residents?

A pull cord system is installed in each apartment. Exterior doors are secured with a keypad lock.

How does Monticello West keep residents' families informed about their loved ones?

Life enrichment director sends photos and updates on activities to family members. Nurse makes routine calls to family and provides wellness updates.

If Monticello West accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Monticello West is a pet-friendly community and offers an enclosed courtyard and exterior spaces for pets.

What ongoing senior care training does the staff receive?

Staff are provided monthly in-services.

Describe the overall population of independent living residents at Monticello West. What is their average age? What are their favorite things to do?

The average age is 85 years old. Our residents are active seniors who enjoy many community activities like Tai Chi, Book Club and outings and field trips.

What places are nearby for independent living residents to enjoy?

Katy Trail, The George W. Bush Presidential Library and Museum and many local restaurants.

What are some recent off-site events that the community activity director at Monticello West has organized?

Residents enjoy many off-site outings including visits to local restaurants, The Dallas Arboretum, and the theater.

What transportation services does Monticello West offer to independent living residents?

We provide free transportation within a 10 mile-radius and offer service for scheduled physician appointments. We also provide transportation for outings and life enrichment activities.

What makes the chef or dining program at Monticello West exceptional? What kind of menu can independent living residents expect?

We offer a Timeless Fare menu that allows residents to order on demand meals throughout the day. A Bistro menu is available for an additional cost that includes steak and other specialty menu items. Ice cream socials are offered several times a month. Residents enjoy ‘Coffee Chat With the Chef’ and offer their suggestions for the menu.

What common areas are available for independent living residents?

Monticello West offers several indoor and outdoor common areas for the comfort and enjoyment of our residents.

What safety features or security measures does Monticello West offer to independent living residents?

A pull cord system is installed in each apartment. Exterior doors are secured with a keypad lock.

If Monticello West accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Monticello West is a pet-friendly community and offers an enclosed courtyard and exterior spaces for pets.

Does Monticello West work with an agency or registry to provide nursing and medical assistance as needed?

Residents have the flexibility to hire home care services that meets their needs.

What safety features or security measures does Monticello West provide to protect residents who wander?

Monticello West residents can reside on a secure floor designed to prevent wandering.

What programs or activities does Monticello West offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our Heartfelt CONNECTIONS™ — a Memory Care program is what makes us stand out from other communities, because it focuses on the capabilities that remain instead of what was lost. We make each moment meaningful, purposeful and create success stories, one small victory at a time. By developing personal relationships with residents and their families, we are able to provide the consistency and familiarity your loved one needs to thrive in a safe and comfortable environment.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The Director of Nursing assesses residents when changes are noticed in the resident’s needs and schedules a care plan meeting with family.

What techniques does Monticello West use to support memory care residents during mealtimes?

Designed to stimulate the appetite, residents are served their meals on red plates. They are offered finger food options to help them better manage their meals and are offered snacks frequently.

How does Monticello West keep residents' families informed about their loved ones' health?

Life enrichment director sends photos and updates on activities to family members. Nurse makes routine calls to family and provides wellness updates.

Describe the neighborhood around Monticello West. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Monticello West is located a few blocks from Highland Park and nearby many local businesses and convenient restaurants.

Is Monticello West affiliated with a hospital if more care is needed?

No, Monticello West is not affiliated with a hospital, but several are conveniently located nearby.

Costs for Monticello West

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Independent Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Memory Care

Obfuscated cost

Starting Price

Click to unlock price

Photos of Monticello West

Get Costs

Services and Amenities of Monticello West

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: Memory Care Is All Inclusive
  • Assisted Living Starting At: $3300/month
  • Independent Living Starting At: $2400/month
  • Memory Care Starting At: $5000/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Resident Transportation

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management

Activities

  • Offsite Activities
  • Fitness Room

Languages

  • English

General

  • Resident Capacity: 155
  • Minimum Age: 55
  • Pets: Yes

Nurses

  • Nurses Extra: Registered Nurse On Site 24 Hours A Day

Types of care

  • Walking Wheelchair Assistance

Licenses

  • State Licenses: Lic 539
Get Costs

About Monticello West

One of the most unique benefits of Monticello West, is that we bring care to you. You can move throughout your life journey all within familiar surroundings. Start in independent living and as you need it begin receiving assisted living services. Home is home no matter what level of care you need. We truly believe in the importance of aging in place.

Assisted Living Services & Amenities

Residents in our home-like assisted living community enjoy the following services and amenities:

  • Three nutritious meals daily
  • Kind assistance with bathing, dressing, and grooming
  • Medication management and reminders
  • Registered nurse on-site 24 hours a day
  • Weekly housekeeping service
  • Personal laundry service
  • Scheduled transportation
  • Life-Enriching Activities

It's our goal for assisted living residents to thrive in our community. For this reason, we offer a variety of life-enriching activities, including:

  • A full schedule of activities—7 days a week
  • Music, arts, and crafts programming
  • Spiritual programming
  • Exercise and fitness programs
  • Recreational outings and shopping trips

Supportive Alzheimer’s and Dementia Care in a Comfortable Environment

Our Heartfelt CONNECTIONS™ — a Memory Care program is what makes us stand out from other communities, because it focuses on the capabilities that remain instead of what was lost. We make each moment meaningful, purposeful and create success stories, one small victory at a time. By developing personal relationships with residents and their families, we are able to provide the consistency and familiarity your loved one needs to thrive in a safe and comfortable environment.

 

Independent Living Services and Amenities

At Monticello West, independent living residents enjoy a variety of services and amenities for a carefree lifestyle. The cozy and inviting quality of our independent living community allows residents to immediately feel at home. This gives them a chance to immediately engage in all we have to offer.

Just some of the senior independent living services and amenities we offer include:

  • Boutique kitchens with refrigerator and microwave
  • Mini Blinds
  • Step-in Showers
  • Ceiling fans
  • 24-hour security with emergency call systems
  • Three meals a day, seven days a week—all with a choice of entrees
  • Weekly housekeeping service including flat linen service
  • Active event calendar, including social, cultural, and recreational programs
  • Total wellness programs focused on enhancing the mind, body and spirit
  • Multipurpose fitness center
  • Computer lounge
  • Planned outings to local attractions and events
  • Scheduled transportation to grocery store, bank, and medical appointments
  • Pet-friendly apartments
  • Guest accommodations
  • Newly landscaped courtyards

While we know there are many options when it comes to senior living in the Park Cities area, there are some things that you can only find at Monticello West.

What Makes Us Special

At Monticello West, independent living residents enjoy a variety of services and amenities for a carefree lifestyle. But, for individuals needing assisted living or suffering with dementia and in need of additional support, we offer therapies that provide engaging programs designed to enhance our resident’s quality of life.

Get Costs

Map of Monticello West


Get Costs

Get Costs

Monticello West


  • By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.