Heritage Duval Gardens

Offers Assisted Living and Nursing Homes

10 Reviews
5301 W Duval Rd, Austin, TX 78727
Call (844) 334-3818
Heritage Duval Gardens (844) 334-3818

Reviews of Heritage Duval Gardens

10 Reviews Write a review

Nursing Home Reviews for Heritage Duval Gardens

August 01, 2011

By ashersb

I am a friend or relative of a resident

My aunt stayed in this facility for several months. She needed temporary housing when it came time that she could not take care of herself anymore. She loved the place, and insisted on staying when we found somewhere else for her to go. She loved the staff, as did I. The staff was knowledgeable, sincere, loving, caring, and very serious about the things that they needed to provide to my aunt. She enjoyed being there, and if she ever needs to go back, I'm sure she will want to go back to Duval Gardens. She enjoyed having her own space the most, which was the best part of it all. She needed to take medication while she was there, and they were always making sure that they were on time with it, and that they gave her the correct medication, and the correct amount. They were very punctual, and very vocal about what she was taking, when, and why, every single time.

May 31, 2011

By PipVikings

Friend or relative of resident

Absolutely awful. I regret every minute my Uncle was there. When he requested pain meds they would take 30+ minutes to get them to him - this continued even after 2 complaints. There were times when we would go visit and there were problems with his oxygen and the head nurse decided that it was more important to get documents filed than getting a patient his required O2. THEN when he died (because he hit his head) it took them forever to pronounce him. Seriously? It was that hard to get someone in his room and to care for him. WORST FACILITY EVER. It smelled in there and although it looked clean at a glance, closer review would show that it was in fact dirty.
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Services and Amenities of Heritage Duval Gardens

Health services

  • Nurse On Staff: Onsite 24/7

General

  • Resident Capacity: 44

About Heritage Duval Gardens

Heritage Duval Gardens is a senior living provider in Austin, Texas that offers residents Assisted Living and Nursing Homes. Contact Heritage Duval Gardens for more details on services and rates.


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