My mother moved into Buckner Villas, and she's doing well. We've been very happy with it, it's extremely clean, and when you drive up the grounds are immaculate; they're always working on the grounds. It's a very beautiful place, they have the villas for independent living, they have assisted living, nursing care, and a dementia unit. They check on her several times a day to make sure she's doing OK. She's very happy there, they have activities for them like exercise classes every morning, worship every Sunday, and she's made some new friends. The staff is very attentive and friendly. Her room is very clean and neat, they're cleaned once a week, and it smells good when you walk into the building and into the rooms. The food is hit or miss. They have a podiatrist that comes in once a month, and a massage table with a masseuse, so you can schedule a massage.
Buckner Villas
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
17 Reviews
11110 Tom Adams Dr, Austin, TX 78753
Call
(800) 385-2527
Reviews of Buckner Villas
Assisted Living Reviews for Buckner Villas
July 04, 2018
I am a friend or relative of a current/past resident
May 08, 2018
I visited this facility
I really liked Buckner Villas Retirement Community. If they had been available in a day or two, that's where we would have put Mom. It was a clean place, and it didn't have that nursing home/hospital smell to it. The staff seemed very friendly and the place was really good. The staff we interacted with was really great. They had quite a few apartments, from independent living, to assisted living, to skilled nursing. It was a large complex with several buildings in different areas, and the grounds were well-maintained. It was a very pleasant experience.
August 21, 2017
I visited this facility
Buckner Villas was a beautiful place with several levels of care. I went to the part that had people in the wheelchairs. I didn't see people talking to the residents. It was sort of custodial. They had activities and a piano player. My only concern was the lack of engagement with the residents. They need to talk and engage them more. The place is very clean and very organized. They do laundry and nursing help.
May 10, 2016
I am a friend or relative of a resident
Buckner is trying to make money and save money, so where they should have probably more nurses, they have an LVN or two for a lot of elderly people. I heard people who sounded like they had pneumonia who then eventually would pass away. I wish there was some way the people could wake up and see what's going on. Most of the people, not all but most, were of African descent. It was not a happy experience for me at all. They did try to make adjustments, but if you have people working very hard at a very difficult job who are not paid well, they will just leave and no one can help that. They had physical therapy on site but no gym. If someone wanted some extra care, they would have to pay for it.
August 28, 2014
I visited this facility
The staff at Buckner Villas seemed really nice. There has been quite a bit of literature and followup with several phone calls. They have a gym, a theater, and they have a scheduled transportation. They have a chef on staff who makes wonderful food and they also have a pastry chef. They are just incredible. This one is a continuing care community and they have cottages and apartments. We looked at the two-bedroom apartments and they were reasonably sized. They also have a storage facility in addition to the apartments and the houses. Everybody is allotted one storage unit. The staff seemed to care. Their staff has been there for awhile. That's what I like best about it. What they could improve on though is for the residents to have more say on how the facilities are operated.
March 13, 2012
I am a friend or relative of a resident
The admission process was easy, but lengthy. We met with a very friendly woman in the front office who had a stack of paperwork about one and a half inches high! She carefully went through each page with us, showing us where to sign (if needed), and gave us plenty of time to read each page in full if we wanted to. We never felt rushed. At one point, we had a question about the level at which my mother-in-law was qualified versus what we feel her true capabilities and needs are. We were easily able to stop signing paperwork while she contacted the director in charge of that unit, who immediately came in and talked to us about what kind of accommodations needed to be made for mother-in-law, and whether or not Buckner Villas could make such accommodations. It turned out that they could, and we enrolled mother-in-law into the home.
January 10, 2012
I visited this facility
The Buckner Villas is a lovely retirement community in Austin that we decided to visit while in the area. Our uncle needs a supervised place to live. This estate is quite large, and is very well maintained.
The spacious and beautiful apartments were like high-end condos we've seen -- only they provide a higher level of service and care for its residents. They can adapt care needs according to the residents, which is really nice. They can accommodate memory care as well as skilled nursing services.
They have plenty of space for every activity you can think of, and a few more. There is also space for family and friends to visit. The staff is caring and very good at assessing the needs of the residents, from what we saw. The resident also get to enjoy many outings on the town for afternoon adventures in the city.
The dining areas looked really spacious and the food delicious. The nutritious menus feature a variety of options for seniors to enjoy with many types of food. Snacks are always readily available and offered regularly.
It was clear to us that the residents here were all very content and the staff very committed to providing the best living environment for the seniors who reside here.
Independent Living Reviews for Buckner Villas
September 10, 2021
I visited this facility
Buckner Villas was impressive. It's clean, people seemed to be engaged, the staff was friendly, and everybody seemed to be enjoying themselves. It was a very positive tour experience. The rooms were very, very nice and adequate, and the person who toured us was very helpful, open, and seemed very knowledgeable. Everybody that they encountered knew their names. It was just an impressive visit. The dining area also looked good and they had a full array of things. They had a swimming pool, fitness equipment, a chapel, board games, and just about anything anybody could want.
Provider Response
Hi, Don. Thank you for your kind review of our community. We're glad that we were able impress you with our beautiful campus and knowledgeable and long-tenured staff. Inspiring Happiness is our goal every day!
August 29, 2021
I am a friend or relative of a current/past resident
My parents are in Buckner Villas and they are liking it. The staff members have been wonderful. Any questions we have, anything that we need to be fixed, they've been wonderful throughout that. The residents are just so welcoming and the employees too. They have a gym, an indoor pool, yoga, and they have movies. The staff calls the residents by name and there doesn't seem to be a lot of turnovers. The food is wonderful; I've had their spaghetti, ham, meatloaf, and their appetizers and fish are very good. The facility is very clean and it smells clean, they do a nice job. They have little clubs, but it's very faith-based facility. They have Bible studies. They play all kinds of card games. They have a Spanish club, a German club, and things like that.
Provider Response
Hi, Mary! Thank you for the positive review! We're so glad you and your parents are enjoying all that Buckner Villas has to offer. We look forward to seeing you soon!
April 04, 2021
I visited this facility
Buckner Villas was a beautiful facility. It's fairly new, well taken care of, very spacious, and welcoming, but the price range was not for me. The staff I met was very easy to talk to. I liked the openness of the meal situation. I think they don't have a swimming pool available yet, but they were planning to have one. The dining room was very nice and very classy, too.
Provider Response
Hi, Joyce. Thank you for your kind review. We're sorry that you won't be joining us at Buckner Villas, but wanted to let you know that we do have an indoor swimming pool and that it's fully open for residents to enjoy. Last week we had our first water volleyball game of the season! If you'd like to come back for another tour or to discuss further, please let us know and we would be more than happy to talk through all of our options again.
October 09, 2019
I am a friend or relative of a current/past resident
I have always loved this place. All of the staff working everyday seem to care about the residents and want to make this a nice place to live and enjoy their lives. I know many of the staff by name and I visit often. Let me preface my comments and ONE STAR review with a bit of history. I have been visiting this place since it opened in 2011 and have had a few family members living in this facility over the past several years. Yes it is beautiful, the staff working everyday are great. My issues are within the past 6 months or so. The food quality has changed and higher management seemingly has a focus on the bottom line much more than the quality of certain aspects, especially the food and even resident comments about the food particularly. I say this with a lot of experience, this is not a random post about one bad meal. It is the overall quality of the food service and overall higher management care or concern for the comments and thoughts from the residents themselves. Also, this is not a reflection of the everyday staff themselves, it is a reflection of what seems to be higher management pinching pennies. They recently expanded the facility and it houses many more residents now, as a result, they should have a great deal more income, yet they have not increased staffing. They have also changed food vendors. Honestly, my current family member is picky, I will admit. Originally I thought it was just her being difficult, but now I have seen it first hand. I am not so picky and notice a significant reduction in quality as well as a significant dismissal of resident thoughts on the changes. This makes me sad as it has been nice for so many years, maybe things will improve sometime soon. When they do, I will happily update me review.
September 07, 2017
I visited this facility
Pro's: central location
Con's: Facility is in need of major renovation, poor hygiene (when patient is changed, material/bedding is thrown on the floor), nurses are not trained for hospice patients, expensive for private pay, food is terrible (cafeteria food), some patients are neglected because of staffing levels
September 29, 2015
I am a friend or relative of a resident
My husband’s grandmother is in Buckner Villas. It looks like a resort and it’s beautiful. They have a lovely pool, a weight lifting room, and exercise room. They had big hallways that were well-appointed. Their apartments are big and spacious, and the food is great. She has a two-bedroom apartment with a balcony, it’s really big, and like a regular apartment.
February 10, 2015
I visited this facility
Buckner Villas would be our top choice for mom because it is super nice, and they have the best physical fitness program of anyone. They have a fulltime employee doing it, and she is awesome. You get most for your money here, but I don't think you'll be able to get in. I think they have a waiting list like ten miles long. It is a huge complex, and they have all different things there. They have memory care, assisted living, and independent living. They even have a deal where you put in money and live in a place then pay the rent. In the end you get like 90% of it back. They have lots of options. For the money, it is the best deal I've seen.
September 26, 2013
I visited this facility
We knew about Buckner Villas from my wife's grandparents because they were in Buckner many years ago. We visited the facility and we liked it. The place is very nice and very modern. The food was very good. Everyone was just very helpful. The staff looked they enjoyed with what they are doing.
March 29, 2013
I visited this facility
Buckner Villas was a small complex and everything was brand new. It was an excellent place. If it was only my mother that I would move, but the place was not suitable for both my parents.
April 10, 2012
I am a friend or relative of a resident
My friend from church hosts her personal events using the community facilities at Buckner Villa. As a result, I've seen the staff and resident interaction, tasted the food, experienced various events on site, and see that it truly provides a caring home-style environment where residents can maintain their personal activities and entertain. The staff is always pleasant and helpful. The public areas are clean and comfortable, and the food is exceptional. There are multiple food choices too. Last time I was there, we ate at a little bistro with sandwiches, desserts, salads, and snacks. Access to the community is easy, and it's close to shopping, dining, a variety of churches, and public transportation. I only give it four stars because they don't accommodate pets, which I feel is very important. However, some people don't want animals and I recognize that. Buckner offers a variety of care levels, various sizes of accommodations to suit singles or couples, and they welcome visitors too.
Questions about Buckner Villas
What ongoing training does the staff receive in dementia care?
Regular training is provided to all Harbor staff.
Describe the overall population of assisted living residents at Buckner Villas. What is their average age? What are their favorite things to do?
Average age is mid to late 80's. Buckner Villas residents enjoy the beautifully landscaped outdoor areas of the 25-acre community, dining with one another and enjoying one another's company during social activities.
What programs or activities does Buckner Villas offer to enrich residents' well-being?
Exercise classes, arts and crafts, game groups, manicures, tea time, etc.
What places are near Buckner Villas or within walking distance for assisted living residents to enjoy?
Buckner Villas is tucked in a residential neighborhood, but the 25-acre community has plenty of walking paths, outdoor exercise stations, beautifully landscaped grounds to enjoy and a woodworking shop.
What transportation services does Buckner Villas offer to assisted living residents?
Transportation services take residents to and from physician/medical appointments and the grocery store.
What makes the chef or dining program at Buckner Villas exceptional? What kind of menu can assisted living residents expect?
Buckner Villas' Director of Dining Services is a CEC (Certified Executive Chef) and the Dining Room serves 3 meals daily with several choices.
What safety features or security measures does Buckner Villas offer to assisted living residents?
Every assisted living apartment has an emergency pull cord and staff available 24/7.
How does Buckner Villas keep residents' families informed about their loved ones?
Buckner Villas strives to communicate thoroughly and are available to residents and families for any questions they may assist with. Buckner Villas also uses a OneCall system, which communicates regularly for Covid related updates via phone, text, and email.
What is the care staff-to-resident ratio at Buckner Villas during daytime and nighttime hours?
Our team would be happy to discuss this in greater detail at your convenience, but daily staff is made up of licensed Nurses, Certified Medication Aides, Certified Nurses Aides and Activity staff.
If Buckner Villas accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Buckner Villas is pet friendly in assisted living, with certain stipulations in place. Plenty of outdoor spaces to walk a dog on the 25-acres.
What ongoing senior care training does the staff receive?
Buckner Villas has monthly training classes that all staff are required to complete for various skills and knowledge sharpening.
What places are nearby for independent living residents to enjoy?
Numerous shopping centers are located 3-4 miles away, but many residents enjoy the 25-acre community and outdoor areas. Several golf courses are within 20 minutes as well.
What are some recent off-site events that the community activity director at Buckner Villas has organized?
Day trips to Fredericksburg, Salado and Gruene, along with local trips to the Bob Bullock Museum, car shows and local restaurants.
What transportation services does Buckner Villas offer to independent living residents?
Door to door service for medical appointments, weekly trips for shopping.
What makes the chef or dining program at Buckner Villas exceptional? What kind of menu can independent living residents expect?
Buckner Villas Director of Dining Services is a CEC (Certified Executive Chef) and the independent living boasts two separate dining venues: Restaurant GreenRidge, serving three-course meals with table service and many options daily or The Bistro, serving casual, yet delicious fare as an alternative. Residents have their choice.
What common areas are available for independent living residents?
Wellness Center with a modern gym, fitness studio and indoor pool, new movie theater with reclining seating, salon/spa and barbershop, multiple social event areas, parking garage, covered/reserved parking, grand lawn and patios.
What safety features or security measures does Buckner Villas offer to independent living residents?
Fenced/gated community, front desk staffed 24/7 with overnight security service, security cameras, emergency response pull cord in every apartment.
If Buckner Villas accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pet friendly with plenty of outdoor areas to walk them, spread out over 25-acres.
Does Buckner Villas work with an agency or registry to provide nursing and medical assistance as needed?
Yes.
How many staffers are on duty in the daytime and overnight?
Our team would be happy to discuss this in greater detail at your convenience, but daily staff is made up of licensed Nurses, Certified Medication Aides, Certified Nurses Aides and Activity staff.
What safety features or security measures does Buckner Villas provide to protect residents who wander?
Staff education and high staff retention means the Buckner Villas team knows each resident and their tendencies very well. If needed, the Harbor Memory Care is a secure building with keypad access required for entry and exit.
What programs or activities does Buckner Villas offer to keep residents engaged? How does the staff engage residents' long-term memories?
Daily activities focused on memory loss. Many different methods are employed and we would be happy to discuss these with you.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Buckner Villas employs an Assisted Living Director, who works directly with nursing staff and overall health is continuously monitored by the community Medical Director and/or the resident's personal physicians(s).
What techniques does Buckner Villas use to support memory care residents during mealtimes?
Staff are present and able to assist during the entirety of all meal times in a restaurant style dining setting.
How does Buckner Villas keep residents' families informed about their loved ones' health?
Buckner Villas provides regularly scheduled care plans, but are available to resident's families for discussion at their convenience.
Describe the neighborhood around Buckner Villas. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Buckner Villas is located on a 25-acre, park like campus, surrounded mostly by several residential neighborhoods, but is also only a few blocks from I-35 for convenience.
Is Buckner Villas affiliated with a hospital if more care is needed?
Buckner Villas works with all hospitals and is in very close proximity to several.
Costs for Buckner Villas
Services and Amenities of Buckner Villas
Costs
- Entry Fee
- Assisted Living Starting At: $3560/month
- Independent Living Starting At: $2870/month
- Memory Care Starting At: $6100/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
- Detached Homes
General
- Resident Capacity: 227
- Respite Care
- Minimum Age: 62
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: #150005
About Buckner Villas
At Buckner Villas, you'll find a continuum of care to meet your needs both today and tomorrow. Whether you're an active senior adult looking for an independent lifestyle or in search of nursing or memory care, we've got you covered. As a faith-based nonprofit community, we promise to hold ourselves to a Christ-like and servant-hearted standard as we strive to bring you the highest quality of life. At Buckner Villas, we promise to inspire happiness every day. Buckner Villas is the premier choice for senior living in Austin, Texas with options that range from independent living communities that offer maintenance-free lifestyles or assisted living programs designed specifically for seniors who require assistance with daily activities but want to uphold their dignity and privacy. For those families searching for memory care or Alzheimer's care in Austin TX, the decision can be one of the most difficult journeys they'll make alone; that's why The Harbor was designed with families in mind - providing a safe environment where residents feel at home and are cared for by staff trained in dementia support.
What Makes Us Special
These are the best years of your life, so why settle for anything less than exactly what you want? Here at Buckner Retirement Services, we strive to enhance your lifestyle, not inhibit it. No matter your interests, activity level or needs, you can have a senior living experience that is tailored to you.
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