800 C-Bar Ranch Trl, Cedar Park, TX 78613
3.0
(1 reviews)
"My brother moved to the Auberge at Cedar Park's memory care facility. They just don't take as good care of my brother as I think they should. Since we moved him there, they've changed owners, and it seems the care has gone down some. My brother seems to run around in wet diapers all the time, as he is incontinent. They don't come in and change him before he goes to bed, like I think they should. The other night, he went to bed with no sheets. We have a plastic cover over his mattress so he won't ruin it, and that's what he slept on. There are no sheets, nothing but a plastic bag over the mattress. They finally changed it about midnight. The building is nice and clean. My brother never uses them, but they have outdoor spaces, too. They have some activities, but they don't have many. They need to improve the care of their residents. They don't take care of the people like they should, and that's the biggest gripe I have. It's a hundred times better than the other place my brother was in, but for $4,000 to $5,000 a month, you would think they would take good care of the people. They don't do that, not as well as they should. We call every day around 5 o'clock to get my brother to change his underwear because it's wet. We're spending between 4 and 5 grand a month, and we have to call my brother to remind him to change his clothes. It's just not right."
$6,500