We saw the assisted living at Belmont Village West Lake Hills. The tour was excellent. The person showing us around answered all of our question,s and she was very good. It was a very good tour. The rooms were nice, but small. The staff was very knowledgeable and very personable. The cleanliness of the place was excellent.
Belmont Village West Lake Hills
Offers Assisted Living, Independent Living, and Memory Care
12 Reviews
4310 Bee Cave Road, West Lake Hills, TX 78746
Call
(800) 385-2527
Reviews of Belmont Village West Lake Hills
Assisted Living Reviews for Belmont Village West Lake Hills
August 06, 2021
I visited this facility
April 19, 2021
I visited this facility
Belmont Village West Lake Hills was definitely clean and the people were very welcoming. The staff and the residents were sweet. My sister was with me, and we met with the director, the coordinator, and the nurse. They were all knowledgeable, except in a couple of areas they had to check on. They said they were gonna let me know if we could do this or that, but we never heard from them.
It's a big facility and has a welcoming environment. They have a pool, and definitely a lot of activities for the residents. It looked like a fun place to be.
October 11, 2017
I am/was a resident of this facility
Former resident, level of care was not up to standard for the cost. I would push my call button and have to wait for hours for help and assistance.
Provider Response
We're sorry to hear about your dissatisfaction. We closely monitor response times to ensure timeliness of staff but we understand that any time can be too long in certain circumstances. We encourage residents to share any immediate concerns directly with our executive director so that we may address them quickly. Resident council meetings also offer an opportunity to share ongoing concerns. Resident input is an essential element of our ongoing evaluation of programs and services, to help us provide the best possible care and support.
September 29, 2016
I visited this facility
I visited Belmont Village; it was a new facility, but it looked kind of worn. The activities seemed decent, the rooms were made for double occupancy, and my mom wanted a room by herself. The place doesn’t smell great. The food looked decent, they had a large selection, and that was a big plus, but overall, I wouldn’t recommend it.
Provider Response
Thank you for visiting our community. We understand finding the right fit and appreciate your consideration. Our community opened in 2014 and we have an on-site building engineer to help maintain its fresh look. We also offer various floor plan options for single and double occupancy. If you have any questions or would like to schedule another visit, please contact our community relations team.
September 11, 2016
I visited this facility
Belmont Village is fine, but upscale and expensive. The staff was very nice. They have a swimming pool, and that’s a plus. Their food was probably the best, and it looked like they had quality food service.
June 22, 2016
I visited this facility
Belmont Village West Lake Hills was excellent and very clean. The programs looked very suitable to the needs of the residents. The staff seemed very caring.
March 30, 2016
I visited this facility
Belmont Village West Lake Hills was close to where I live. The staff was nice and informative. It looked good, big, and modern but seemed geared toward older people.
December 21, 2015
I visited this facility
We visited Belmont Village West Lake Hills, and it's a nice place, but the rooms were small, and it also seemed kind of expensive to me. They have a nice dining room. They also have a workout room and a pool. I know they do Parkinson's exercise on a Friday, which I am interested in. They also have memory care close by.
August 07, 2015
I visited this facility
I really did like Belmont Village West Lake Hills. They showed me one of their units, one that I would be interested in, and it was fine. Also they did have some good things to offer, but I heard that they were more for mental things. They're focused more on dementia patients, and I thought that's not where I would want to be -- not that I have anything against people with dementia -- but because it would keep my spirit down. Nevertheless, Belmont Village West Lake Hills did make a good impression. The staff was very friendly. They did offer things, e.g., they have a pool, exercise programs, and even water exercises, so it sounded good.
Provider Response
Thank you for considering Belmont Village and for your feedback. We are proud of our award-winning memory care program, but that is only one of the programs we offer. Our community caters to a variety of needs and interests, with programs tailored for all levels of support. We invite you to schedule another visit to further discuss which Belmont Village lifestyle option would best suit your needs.
May 22, 2015
I am a friend or relative of resident
Belmont Village does a fantastic job not just in taking care of their clients, but especially in genuinely caring for them..The memory unit is remarkably compassionate and thoughtful. The place is beautiful, clean, and the food good. But the most important thing is the people, and how they care for their most vulnerable clients. Às a physician who has cared for elderly patients in Austin for many years, I fully recognize how rare the exceptional service is that Belmont provides. Families and loved ones should feel good about the decision to move to Belmont Village."
November 05, 2014
I am a friend or relative of a resident
Belmont has been very helpful and friendly. They’ve taken very good care of her. She was very skeptical, but from the very beginning until now she was very happy there. She does like the food. They have a very nice dining room, and they have selections.
Memory Care Reviews for Belmont Village West Lake Hills
December 30, 2018
I visited this facility
I think Belmont Village West Lake Hills is the top one that I like. They have everything for a person that has Alzheimer's, like things that stimulate the mind and structure everyday. It keeps residents busy. The facilities are excellent and top quality. Everything is neat and clean. They have nurses on staff at all times and doctors who come in two or three times a week. They have a restaurant inside the place. The person gets to choose off the menu of quality food that is cooked by chef. It is really awesome and expensive but you get what you pay for. It is the most expensive one, but the quality of care is there. If you have the money, you don't have to worry about anything. It is the best. The staff is awesome and call you by name. What they have on the menu is awesome. I can tell the food is good.
Costs for Belmont Village West Lake Hills
Services and Amenities of Belmont Village West Lake Hills
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $5805/month
- Independent Living Starting At: $6235/month
- Memory Care Starting At: $7905/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Lectures Discussions
- Book Clubs
- Fitness Room
- Yoga
- Gardening
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
General
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: ALF TBD
- State Licenses: 105870
About Belmont Village West Lake Hills
Belmont Village West Lake Hills is on track to be completed in spring 2014. Flooring has recently been installed throughout the site's interior, complementing the beautiful landscaping and lush natural surroundings of the site's exterior. The three-story Texas Hill Country-style community will host 141 private apartments and a full continuum of lifestyle and support, including Assisted Living, Memory Care and Belmont's range of signature, award-winning programs designed to maintain mental acuity.
Belmont Village West Lake Hills' vast array of features will include a professionally managed fitness center for wellness programs and therapy services, a swimming pool, a technology center and Wi-Fi access. Hospitality and dining will include chef-prepared meals with over 24 daily menu choices, a bistro for casual dining, concierge and transportation services, along with a daily calendar of activities and outings. Studio and one-bedroom apartments will be available. No buy-in is required and monthly rates include a variety of services and amenities.
Experience the Belmont Village Difference
- Licensed nurse on-site 24/7
- Medication management
- Diabetic management program - Can administer injections
- Circle of Friends© memory program for Mild Cognitive Impairment
- Dedicated Memory Care Residences
- Assistance with daily living
- Well-trained, dedicated staff
- Chef-prepared, restaurant-style dining
- Professionally supervised fitness center and wellness programs
- Physical, occupational and speech therapies available on-site
- Free scheduled transportation
- Enrichment programs and social activities
- Internet and email at the Center for Learning
- Housekeeping and laundry
- Private and companion apartments
- Short-term stays available
Memory Care rate includes the following
(there is an additional fee for enhanced personal care.)- Basic Personal Care (activity reminders and stand-by assistance with bathing, dressing, grooming and escorts)
- Medication Management
- Three delicious chef-prepared meals served restaurant-style daily in Josephine's Kitchen
- Licensed Nurse on-site 24 hours a day
- Regular monitoring of residents' wellness and periodic health assessments
- Senior-focused social, recreational, educational and gardening activities
- 24-hour emergency call response system
- Daily scheduled transportation to nearby shops, physicians' offices or special events
- Weekly housekeeping, laundering of bed linens and personal laundry
- Daily trash removal and bed-making
- All utilities except private telephone
- Cable TV programming
Map of Belmont Village West Lake Hills
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