The Springs at Simpsonville

I have known this community for years. I am not sure who is writing some of the below as they have more seasoned staff who have cared for my friends and offer medical assistance beyond what other places provide. I would place my parent or friends here without reserve. They have some of the finest activities and events that celebrate Life and Joy I have seen. The staff at Springs treat residents like family.

My parents are in this facility. Management is very nice, but caregivers are lazy and will play with their phones instead of helping the residents who pay their salary! Kitchen staff is the worst. Rude to residents, can't serve meals at the correct temperature or on time. One of my parents is a diabetic and gets served cookies almost every afternoon. There are NO medical professionals here, just one LPN and occasionally the Doctor will visit. The "med techs" are kind if you are watching but are often snippy and unprofessional. This place needs a complete turnover, starting with the dining room staff.

This may have been a nice facility at one point in time, but recently it has gone down hill considerably. They seem to be making cuts on employees and food. They are unstaffed and the food is horrible, I am told. Caregivers don't care -- they stand around texting. There are several new facilities in the area. You may want to look elsewhere.

My mother is in The Springs at Simpsonville. She absolutely loves it. It’s excellent, very caring staff, just all-around superb care. Very good food, lots and lots of activities so she’s much more active than she could have been when she was with me. We’re very happy.

The Springs is very nice. They just opened a new wing, and they had a lot going for them as well. They did not have a physical-therapy room. They did therapy in a big room. They have an activity-director, and there’s plenty of stuff to do. They have road-trips for shopping, and sightseeing. They have transportation to go to doctor’s appointments. The marketing director was very pleasant, and gave me a nice tour. She told me the pluses, and minuses of the place.

My mother moved to the Springs last June or July. I heard a lot about this place. She shared a room with someone else, but it was always clean. They make their beds every day, and it was always kept very nice and so was the bathroom. The food is good, and they seem to enjoy it. They always have my mother up, and she’s always dressed very nice and clean. She always looked good every time I went there. All the care workers are very nice and are very respectful of the patients that are in there. They have an activities director, and she does have some outings and she’ll take them out if they want to go out to do different things.

The Springs at Simpsonville is just warm and welcoming, and everybody from the staff is very cordial, very helpful, and caring. The rooms are really nice and they let you decorate it however you want to, so we brought some things from home to make it look like mother's own home. It is a really neat and clean room, which is just bright and has a beautiful window with flowers outside to look at. It is just a very nice facility. Just the other night, they had a little prom where they gave all of the residents a corsage. They do their nails and they do flower arranging, they take them on trips just to take them out to places where they want to go, and they have a lot of things for the residents to do. One thing I like best is that the staff has ownership of the place. It is the place where they work and they enjoy it, so there is not a big turnover in the staff because they like where they work, they are happy, and so if they are happy then I am sure they are going to see after their residents. All of the staff members know all of the residents and were very involved with them.