Pruitt Health - Rock Hill, SC

Gillis

The rooms are Waterbury infested, saw a staff member realize that one had crawled up their pants leg, poor thing, you could see they were traumatized. Staff can be very rude at times. Most of the time my family member has brown urine soaked stains in their sheets. I've witness the nursing director and some of her nursing staff actually doing patient care and was impressed by that, they showed they really cared. One lady nurse actually heated up my Mother's food because it was given to her cold, don't know her name but she had short red hair. Some care, some don't and we the family's can tell.

LizzyJ

This place treated our family like family. The staff was wonderful. Especially the therapy group. We didn't know what we were going to do when the insurance stop paying but the woman in the office helped out tremendously. Visiting was hard for awhile but they made sure we talked even using the staffs personal phones because none are in the rooms. It was very clean, and the food was good. I like that that they got to know all of us and made us feel comfortable in making the hard decisions. I wish we could do something for them workers because you don't find many people that are willing to be convalescent home workers because of low pay and what you hear but this place is good.

Mrs.Newton

When I first arrived in this facility I noticed the people that were in the business office we're discussing and talking about patience which is very unprofessional. I also Witness coming in one particular night on several occasions very short-staffed. One particular nurse watch the light and never went to answer it she was on her cell phone and was doing nothing she told the aid to get it because she is tired. This facility by far has been one of the worst experience for my family member. They should worry about Staffing the facility to get quality patient care

Joanne

PruittHealth in Rock Hill is OK. The rooms are small with two people in a room. The dining area is OK, most of the residents eat in their room. They offer a few different activities, like bingo.

smokestack52

pruitts healthcare aids are far & in between but theres one lady aid all i know her name is mrs threat shes so good & personaly she should be made a supervisor over the other women to make sure they do their work. another thing im a bad diabetic & pruitt healthcares dr doesnt care about high your blood sugar is my blood sugar was 400 plus too 500 while at home my blood sugar averages 125 200. my point is my kidneys are bad for me not watching my diabetes but for the past year my diabetes was under control untill dr jewell wouldnt give me the insulin coverage my body needs he didnt under. bottom line is pruitt needs to staff their aids maybee 9 rooms per aid or just hire more aids other than than most of the aids were freindly when they ever made it to my room after sometimes a hour and the other patient in the first bed would get the aid and never checked on after i had turned the light on

Blondie.mhl

I have my father at PruittHealth. We are not happy with the level of care he gets. Some staff is awesome (Shaniquia, Francine, Kristy, Matthew), other staff is inattentive. Sometimes it takes over an hour (and 3 requests) to get my father cleaned up. They have forgotten to feed him, cannot get his menu restrictions correct and never involve him in daily activities even upon our request. We've complained multiple times with many empty promises as only result. We are finding unexplained bruising and injuries on him and have been told we can't move him due to Medicaid restrictions (which we know is false). Other than the few staff members who are so caring and attentive, I would not recommend this facility to my enemy.