Chandler Place Assisted Living and Memory Care

Tammy

I moved my sister to Chandler Place Assisted Living & Memory Care from their independent living. They shoved her in the corner and couldn't care less. Even their med techs are all messed up, they need to get their crap together down there. I found some of her pills under the bed, meaning the med techs weren't waiting until she finished her pills, which would explain a lot why she was acting the way she was because she wasn't getting her meds right. The facility is updated, and there's nothing else I like about the place. I'd asked for several things to be done like her toilet was loose and they didn't fix that. She didn't have Wi-Fi on her TV, they were supposed to fix that and they didn't fix that. Everything they said they would do, they didn't do. And again, they didn't make sure that she was taking her meds correctly. They need to improve on everything. Some of the workers were mean, they just didn't care about her. They need workers that want to be there. They have activities, but they didn't do a good job in coming to get her for them or reminding her. They would remind her when it's time to eat, but not for activities. They had a salon, they had laundry available, they had ministry services, bingo, games, and crafts.

James

We toured Chandler Place Assisted Living and Memory Care. It was great. It was a good experience. The staff was very, very helpful. She kind of related to us because she's got a father in his 80s and I think she said he is getting close to where he might be assisted living, too. So, she could kind of associate with us, and we can associate with her. The place was very nice. It was very small. My father would end up having a room by himself, and then we think we can afford it. It's going to be a little bit tight, but we think we can afford it if he has to go there. It is in a peaceful location in a neighborhood. The other elderly people that are staying there seemed very pleasant and it seemed like they're very happy. It's a very clean and nice place. The rooms are very nice. They have a walk-in shower and a nice bathroom. They got plenty of other amenities. They got a library and a gathering room. If you want to have some kind of gathering, it is free of charge. It was a very good experience.

Donald

They were very friendly at Chandler Place. It's a very nice facility. I don't really have anything that I would say negative, other than the rooms. The rooms were rather small in the memory care unit. I saw some people eating the food, and the food looked very good. I saw no amenities in the memory care unit, but the main facility had plenty of additional rooms.

Willie

My experience at Chandler Place was wonderful. We met with Amy and she was very helpful. You could tell immediately that for her, it is not just a job or a career, but it is more of a calling, and she really does operate with a great sense of care. Even though we decided not to move on with that facility, she was even helpful in helping us develop a solution, so she went above and beyond what I would consider her call of duty there. For that reason, if I had a chance to recommend someone who could afford to put a family member in that facility, I would highly recommend it. The facility itself was very clean, it had no smell, and they also had a great COVID protocol as well. It is centrally located in Rocky Hill and it is very close to family members. They have walking trails, multiple activity rooms, a meditation room, and a very large canteen and kitchen area.

Joan

I liked the professionalism of the people. I would recommend them to anybody. They were very friendly and very helpful. The clients all seemed very happy, friendly, and seemed to be enjoying themselves. The place was clean. It was great; it was beautiful. My mother has problems with carpal tunnel and arthritis in her right hand and she has problems with her hip. She would not be able to get herself to and from the cafeteria with any ease; however, by state law, they can't serve the meals in the room.

Dianne22

It is very nice. We wanted to continue seeing it, so it has a very nice lobby. The staff was very nice, very helpful, and gave all the information that we possibly need. That was the big thing because the apartment is small. The size would be good for a single person, but for us it would be kind of small. We did look around, and they have rooms for all kinds of activities for crafts and reading. It is good because they seem to have a lot of rooms. We went to the dining room, and it has a nice dining area. It is very bright and pleasant.

Fred26

The staff here was very helpful, and they did show me some rooms. I found that the apartments were kind of small. The dining room is very nice though. They didn't have their own swimming pool which is something I was really looking for. They have some standard activities but not as much as the other facility I visited. They are not as active.

Caring95092450

It was a lot older, and it was farther away, but we prefer really to have something in North Carolina because my mother-in-law lives there and all of her state benefits are in there. Everything was very nice, and all the staff was very nice. It cut down to closeness and availability, so we picked the one that was closest to us, but it was very nice too. They do have a few exercise machines and physical therapy stuff there.

Mary Ann11

It was a very nice and clean facility. The people were helpful as well as the residents. We were interested in a private room, so that was what we saw and it was big enough. The activities that they have include games, they go out to dinners, and tours around town. I haven’t eaten there, but I saw their menu. It looked nice, and they have different choices.

Mary85096550

I'm supposed to be moving in Monday. I'm legally blind. My son does all the work for me. He's the one who put me in there. I have walked in there one time. He said that it's nice. I have 2 friends who stay over there. It seems all right. My friend says she plays bingo about every 2 days. They have apartments and they have semi-private rooms. The regular room is just a room by itself.

Caring74373350

The staff was good. I ate there and food was also good. However, the living space there was too small. I would recommend this place for somebody who doesn't have a family and who lives by themselves.

Debra13

It is a great facility and I like them. When I visited the place, the staff are really nice and the residents seemed content. I like that the place is open and everything is right there altogether. The rooms were really nice, but the prices are a little bit expensive.

Elizabeth19

It had nicer and beautiful facilities than the other places I visited but the ambience was sterilizing cold. The attitude of the people and the interaction was like housing individuals, there was no life in there.

Caring3068

The staff is very attentive and caring. They have a lot of activities. They take them to the mountain, bible study and bingo. The food is good. The rooms are nice. The community is clean. The staff is very friendly and I would recommend them to others.