Brookdale South Park

Cynthia

My friend moved into Brookdale South Park. It's a memory care facility, totally memory care. It's very homey-like. They have their own rooms, but the rooms are very small. And it does have a bathroom, but no shower. So they have to go through a whole shower or a bathtub. Interaction with the staff is good most of the time. My friend doesn't go to any of the activities. They don't have that many. They have a beauty salon and a lady comes once a week. They have an outside little courtyard that they can go out to, but it's totally fenced in. But they have a little sidewalk around. It's a pretty good walkway, it's like oak. But she doesn't get out and walk because she's got a bad hip. And, usually, the staff is not out there to walk with them because it seems like they don't have enough staff. There are four or five different halls. I mainly just go to my friend's hall. She's on the garden path hall. They're all named something different. Each hall has its little dining room, which is nice. They don't have a big, huge one. It's memory care. They get to know the people that are in their dining room, and the food is good. They cook the food there.

Catherine

My dad was at Brookdale South Park. There wasn't really anything for him that he could participate in. There were some activities, and I saw a few of the residents painting or making a picture or something, but that was the only thing I saw the whole time he was there. They had a minister that would come in, but unless you had somebody that would roll you down to the minister, then you didn't get to participate, so my father never got to participate, but he would have liked that. He would have liked the singing and the listening to the message, but no one ever rolled him down there. They were very short of staff. I would not say it was clean, but the layout was fine. The food seemed to be OK, but it was the same menu three or four times a week. There wasn't any variety. The rooms were fine. They were one level. There was plenty of space in each room. However, they did not keep the residents separated, and that was my mother's biggest problem with them. There was a lady who kept going into my father's room and putting her stuff in there, taking his stuff and putting it in her room. And when we asked for them to be separated, they were not. So that made our visit even shorter than what we really anticipated it was going to be.

Provider Response

Sherry

I went to look at Brookdale South Park. The rooms were small. The carpeting was excessively dirty. I was very disappointed with this facility. The staff was very nice and very knowledgeable. They have a lot of good activities.

Provider Response

Reviewer#RD0705c

We toured Brookdale South Park. It's a smaller unit, but it's all memory care. We were much more pleased with their memory care situation looking at it compared to the other place. They have very friendly staff, and the residents are very engaged (if they want to be). They had an activity program going on at the time so we could actually watch them in action in the activity room area where they had a table set-up. The people who were in there were having a good time. One of the residents came out and said, 'You haven't introduced me.' They filled us in about her a little later, and it was just interesting hearing what her background was. You could tell that the people enjoyed what they were involved in and what was going on (the social part of it especially). Of course, they weren't forced to go do this. There were residents who were in their rooms watching TV, resting, or whatever; they didn't want to go and participate in that that day. The rooms were nice. This facility also had outdoor space that was enclosed. They have safe areas, where residents could be outside for a while and could enjoy being out in the sunshine or out of the building for a little bit. Everything was in a secure area, so they couldn't wander off or anything like that. To me, it seems a little bit like an older facility. It was nice enough that there wasn't anything wrong with it, but it wasn't going to blow you away when you walked in. However, all the staff are very good and very friendly. Even when we were leaving walking through the parking lot, somebody who we hadn't even met spoke to us. He was a very friendly staff.

Billie

My mother just moved into Brookdale South Park. What made me move there was its close proximity to where mom was. She's in memory care and they were very helpful in getting us what we needed to move in. The staff seems very friendly and accommodating. She does not articulate really well, but she seems to be eating and she seems happy. The place is laid out to accommodate each person in their location. It is kind of set up like a wagon wheel and each area is labeled, so if you are able to comprehend where you are, then you will know where you need to go. It appears very clean. She is getting her value's worth for being there for such a short time. It is close to a hospital.

Emily

We did not like Brookdale South Park. We left with a bad feeling about it. It was dark and dreary. Their people were categorized by their level of need, and they were also grouped by neighborhood. It looked dirty.

Provider Response