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Merrill Gardens at Columbia

2205 Gregg Street, Columbia, SC 29201

(800) 558-0653 (Caring Family Advisorâ„¢)

Offers Assisted Living, Independent Living, and Memory Care

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Reviews of Merrill Gardens at Columbia in Columbia, South Carolina

0 Reviews

  • Facility

    3.8

  • Staff

    4.0

  • Food

    3.0

  • Activities

    2.3

  • Value

    3.0

Lila

1

March 5, 2024

I am/was a resident of this facility

I left Merrill Gardens of Columbia because it was terrible. They gave me no care whatsoever. I was in Assisted Living and they gave me no care. It flounders. There's a person in charge that doesn't know what they're doing. There were no activities. Activities are listed but they never do anything. Everything is always canceled. It's Independent Living. They do nothing for someone who's on Assisted Living. They just charge you but you don't get anything. I was there for four months. They never take my blood pressure. They never did took my weight. They never did anything whatsoever there. The rooms were very small. Everyone was friendly but nothing was going on ever. Everyone said "hello" to each other but there was never anything other than bingo. The staff didn't care anything at all about the people. There was never a fresh vegetable. There was nothing fresh. Everything was prepackaged and brought in. The facility was okay.

Provider Response

Hi Lila, Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us with your preferred contact information and we'll reach out to you.

Della

5

September 17, 2023

I visited this facility

I am moving into Merrill Gardens at Columbia. It was a brand-new facility. It opened 2 years ago. It was very modern, big, bright, with huge double windows. So, there was a lot of light coming in. It was a 4-story building. The first floor was a welcome center. The dining room was on the first floor, then the apartments were on the 3 top floors. There were 5 different activity rooms. Just about anything you'd want to do, they've got it there. They had a beautiful rooftop garden where you could go and sit and have hot dogs and hamburgers. It was also right by the ballpark, so you could watch the fireworks from your apartment. They had studio apartments, 2 different sizes for the 1-bedroom apartments, and then they had 2-bedroom apartments. They had a great chef there. The staff was excellent. They were very nice and very helpful.

Provider Response

Hi Della, it's so wonderful to see that you are moving into Merrill Gardens at Columbia! We do our very best to provide top-notch service, and hope that we live up to this goal.

Reviewer#DT0110

2

January 11, 2023

I visited this facility

Merrill Gardens at Columbia was a very nice place. I like the place, and the location was fine. It was a neat facility. The staff was nice, but I think they're fixing to push independent living. Out of four floors, they've only got 15 people that have assisted living. You could tell that their primary focus is independent living, and they have some. If you were independent, that would be the place to go. The rooms were nice, but they're not set up for an assisted living. It's set up for an independent living. They're more geared toward independent living. Even the rooms are set up for an independent living. Who ever heard of giving somebody in assisted living a stove? So that's why I'm saying that it was an afterthought on their part. They have one activity director, and she's talking about my mom, saying my mom can join in any of the independent activities. She can't because she's in assisted living, so she's limited in what she can do. If you just so happen to be in assisted living and can do what they can do, then you're welcome to come along for the ride. I toured them for assisted living, but their assisted living rooms and independent living rooms are the same. They got four floors in that facility, maybe three. You would think that they would have one entire floor for assisted living, but they do not. There's not any difference in the ranks. They have one activity director for the whole place, and they've got four floors of independent living people. So, who do you think they're going to gear their activities toward? The little guy that gave me the tour was filling in for somebody, and he didn't have a lot of answers to my questions.

Provider Response

Thank you for taking the time to leave us this review. We appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.

Christie

5

July 13, 2022

I am a friend or relative of a current/past resident

My parents have moved into Merrill Gardens at Columbia. It's newer, nice, clean, and had more to offer. They have washers and dryers in their units. Mom has a full kitchen, and her unit was nice and clean. The staff was very friendly, and very nice. All the residents that we spoke to were extremely friendly. If they decide the food is good, then that's a good thing because they are hard to please that way. They have senior activities, physical therapy, a beauty salon, and a media center. They have lots of different activities rooms, and three meals a day. The assisted living residents get a hot breakfast. They do offer some transportation, and they have cable internet. In terms of value for the money, it was very reasonable compared to the ones that we looked at.

Elizabeth

5

May 15, 2022

I visited this facility

Merrill Gardens at Columbia was a beautiful place. It's new, very clean, and the rooms were very well laid out. It had a lot of space and it was the nicest one I've seen. They had a pond and a walking area around the pond. There's a minor league baseball field that you can see from the building. It's a very nice place. The staff was very cordial and very knowledgeable.

Provider Response

Hi Elizabeth, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.

Regina D

5

November 21, 2021

I visited this facility

I toured this community and was amazed at how beautiful and mainstream it was. From the colors to the furniture to the big open windows that allow all the natural light. Even on a rainy day the natural makes the community so bright. I even had the opportunity to have lunch and the food is absolutely phenomenal! If I would recommend this place 100 times over!

Martha

5

November 2, 2021

I visited this facility

I went to Merrill Gardens at Columbia. It was lovely; it was brand new. It's a super facility. The employees were excellent. It would be a second choice to the other one except that it's on the second floor. I thought it would be better to be on the first floor and be able to go straight out onto the yard, and have a safe place for them to go to without having to get on an elevator. At that time, you couldn't go into the actual section where the residents were. They showed me the rest of the rooms that were not necessarily memory care but part of that same facility. It's quite large. It's a beautiful place. They showed me some of the menus. One thing they do that others didn't, they have no meal time. You are able to eat whenever it suits you. Like if you don't get up until 10, you can still go down and get what you want. It was more like a restaurant where you order when you want it. That would be convenient for those who have different schedules that they like to carry on. The staff did a fine job. It felt like they were open. They showed me other places that were just for residents who want to live there that are not incapacitated or anything, and they were lovely. It was more like a commercial building because it's new and modern instead of homey. It didn't have a little bit of a homey feel to it when you walk into the entrance and then go up to the memory care. It was all glass and all open areas, and so you could have a feeling of being outside and not closed up.

Linda

3

October 13, 2021

I visited this facility

Merrill Gardens at Columbia was nice. The lighting was bad. The people looked like they should have been in assisted living rather than independent living. That kind of chased me away. They just didn't seem upbeat. They seemed to be flat -- very flat. The staff was good. I was informed that they have a reading club, a nail salon, a hair salon, and an area where they play cards and have social gatherings.

Lila

5

August 31, 2021

I am a friend or relative of a current/past resident

My mom is at Merrill Gardens at Columbia. It is more of a senior living site establishment. It is a new facility, so they are taking residents now in that area. They have open house visits, which is awesome. The services they provide are meals, 24-hour assistance so someone's there monitoring the facility, a security bus in front of the facility, on site physicians and everything. They also have a contract with another service that comes there and they can do things like home care kind of type. My mother enjoys it there, she loves it and then she transitioned over, she really enjoys that. It's awesome, brand new, and they also have a memory care section. She said their food is very fulfilling, they get 3 course meals, snacks in between, a chef on site, and so she loves it. They have activities for the residents every day. Due to COVID19, she did not do any of it now, but they asked to have scheduled trip for the residents to the museum, or they may go to a particular store or a little trip, but due to COVID19, they can't do those right now. They have an exercise room, massage, and salon, so the residents can get their hair done. They have a lot of activities there, every day, they have something to do. The rooms were very pleasant and I will give it a 5. They were with you and they really try to get residents to come in, so they actually try to work with you and their starting rate is very reasonable. The staff were very helpful, when I can't get in contact with my mom and she doesn't answer the phone, they contacted me. The rooms actually have the emergency alert record that they can pull at every room but my mom doesn't use it but I understand. They're very informative and they keep me informed every time I call. They knew about my mother, I felt like I am very comfortable with that.

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About Merrill Gardens at Columbia in Columbia, South Carolina

Merrill Gardens at Columbia, located in Columbia, SC, is a senior living provider that offers both independent living and assisted living care types. The community provides apartment-style living with a variety of room amenities. Residents can enjoy the comfort of having living rooms, kitchens or kitchenettes, and dining areas within their own units. This allows for a homelike atmosphere where residents can maintain their independence while having the option for assistance when needed.

The community is designed with several amenities to enhance the living experience of its residents. Merrill Gardens at Columbia is pet-friendly, which means residents can live with their beloved pets. There is on-site parking available for residents who still drive, and an emergency response system is in place for added safety. The community also offers a range of activities and programs, including fitness and wellness equipment, health and wellness activities, spiritual and social events, and even yoga and stretching opportunities. For those who enjoy pampering, salon services are available, and there are shared common areas for socializing with friends and neighbors.

In terms of services, Merrill Gardens at Columbia provides general transportation services, which can be very helpful for residents who need to run errands or attend appointments. Housekeeping services are also included, ensuring that residents can enjoy a clean living space without the hassle of maintaining it themselves. For those who require it, assistance with activities of daily living (ADLs) is available. Additionally, the community boasts a chef on staff, offering residents the pleasure of fine dining experiences right at home, with flexible dining options to cater to various dietary needs and preferences.

Map of Merrill Gardens at Columbia

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